Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

he Resident Technical Officer shall report to the Consultant, be responsible for the constant/standing supervision of the construction of Civil & Structural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract. The Resident Technical Officer is expected to know the Building Control Act (Cap. 29), its relevant by­laws and subsidiary legislation, rules and regulations and its latest revisions, have a working knowledge of the relevant statutory requirements, and comply with all the requirements concerning supervision, quality control and other documentation.

The Resident Technical Officer shall undertake all necessary duties as required to fulfil his role and responsibilities, including those duties stated below:

· Duties at Commencement of Works

· Keeping Records of the Works and Reporting to the Consultant

· Inspection / Supervision & Testing of the Works

· Monitoring the Builder’s Site Management

· Maintaining Documents / Information & Equipment / Provisions

· Duties related to obtaining TOP/CSC

· Duties at Completion of the Works

· The RTO shall execute his duties with diligence and care, acting promptly to deal with any problems arising.

Job Description:

· Assist in student admission, student orientation and student support services.

· Ensure Fee Protection Scheme (FPS) and student medical insurance are in place and updated timely.

· Ensure FPS, student medical insurance, fee refund, course transfer, course withdrawal, appeal and feedback/complaint processes are in place and students are briefed on these policies and procedures.

· Responsible for all Student Contracts and Student P-Files

· Assist in monitoring student attendance and progression.

· Responsible for all student support services, including application for student pass and visa, FPS and student medical insurance.

· Managing student complaints, administering student feedback and annual student satisfaction surveys, and analyzing data for continuous improvement.

· Assist in the cleanliness and maintenance of EIC’s facilities and assets.

· Assist students in management of courses, marketing progress and attending to enquires.

· Assist in the management of academic and admin departments.

Requirements:

• Experience: At least 3 years of experience in student guidance and wellness support
• Organizational Skills: Strong organizational, planning, and project management abilities.
• Teamwork and Multitasking: Capacity to work effectively in a team and manage multiple priorities.
• Interpersonal and Communication Skills: Excellent skills for interacting with and understanding diverse stakeholders.
• Technical Proficiency: Proficiency in Microsoft Office 365 Suite, versatile with social media.
• Proactiveness and Initiative: Ability to take initiative and act proactively in addressing student needs and enhancing support services.
• Proficiency in Mandarin: Able to communicate with next-of-kin of international students from China; versatility with social media; and the ability to create posters and infographics.
• Employment type: An initial 2 year's employment contract will be offered, subject to renewal

Only shortlisted candidates will be notified.

The Project Support/Coordinator will assist in the planning, execution, and monitoring of projects to ensure they are completed on time, within scope, and within budget. This role involves coordinating project activities, resources, and communication among stakeholders to facilitate successful project outcomes.

Responsibilities

1) Reporting to senior management and performing secretarial and administrative duties.

2) Draft email, typing, formatting, and editing reports, documents, and presentations.

3) Entering data, maintaining databases, and keeping records.

4) Liaising with internal departments, answering calls, and making travel arrangements.

5) Managing internal and external correspondence on behalf of senior management.

6) Scheduling appointments, maintaining an events calendar, and sending reminders.

7) Monitor project progress and identify any issues or risks, escalating as necessary

8) Preparing facilities for scheduled events and arranging refreshments, if required.

9) Coordinate project activities and ensure adherence to project milestones.

10) Observing best business practices and etiquette.

11) Other Miscellaneous Duties

Requirements

1) Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, Adobe and PowerPoint.

2) Advanced typing, note-taking, recordkeeping, and organizational skills.

3) Ability to manage internal and external correspondence.

4) Working knowledge of printers, copiers, scanners, and fax machines.

5) Proficiency in appointment scheduling software such as MS Outlook, Zoom etc

6) Excellent written and verbal communication skills.

7) Exceptional interpersonal skills.

8) Proficient in written and spoken English and able to understand basic Chinese.

9) Preferably possesses Class 3 driving license

Benefits

1) Nice working environment

2) Group Medical Insurance coverage

3) Competitive remuneration package

4) Excellent opportunity for exposure and networking

Log on to URL to Apply: https://www.titansoft.com/en/career/220

Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!

As an ASA, you will be the backbone to the company in ensuring data integrity under your watch. Working with other Software Developers, you ensure business stays smooth as butter, and provide quality service to end users. Should all that interest you, join us and be part of the team!

What an Application Support Analyst does in Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore and proactively prevent data anomalies in database and data warehouses
• Devise and implement automated processes to streamline and solve complicated user tasks
• Create visually intuitive metric visualisations for business performance
• Work in a collaborative team to address and tackle challenging problems
• Perform tasks assigned by direct supervisor

What we look out for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, Information Technology or related field. Fresh graduates and Self-learning programming are welcome to apply!
• Exceptional analytical and problem solving skills to identify, rectify, and prevent data anomalies in databases and data warehouses.
• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Collaborative spirit with excellent communication skills to work effectively within a team.
• Open and comfortable with occasional travellinh

What makes a (Super!) Application Support Analyst in Titansoft

• Basic knowledge in C#, SQL, .NET Framework, Databases, Test-Driven Development
• Strong understanding and experience on industry best practices, such as Test-Driven Development and Clean Code

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in 2024 for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

• Provide administrative support to the sales/ investment team, including scheduling meetings, preparing documents, and managing correspondence.
• Assist in the preparation and distribution of sales materials, proposals, and presentations.
• Maintain and update customer databases, ensuring accuracy and completeness of information.
• Coordinate and track sales orders, ensuring timely processing and delivery.
• Handle customer inquiries and provide exceptional customer service.
• Generate sales reports and analyze data to support decision-making.
• Collaborate with marketing and finance teams to ensure alignment and support sales initiatives.
• Assist in organizing and coordinating sales events, trade shows, and conferences.
• Assist in producing initial drafts of client portfolio reports.
• Assist in submission of documents for compliance and legal clearance.
• Monitor public tenders.
• Perform other administrative duties as assigned.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Able to commit from Jan - April 2025.

Responsibilities:

• Expands personal product knowledge on electronics components.
• Supporting buyers in pricing updates in the systems.
• Manage supplier's delivery schedules, ensuring on-time delivery to customers.
• Review sales orders and generate purchase orders to supplier.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

WHAT YOU’LL DO

As an Associate Support Representative, you will be an integral member of our Global Technical Support Team, responsible for managing post-sale technical relationships with our customers. Acting as the initial point of contact for inbound technical inquiries, you will take ownership of, prioritize, troubleshoot, and develop response plans for complex support issues related to our platform. By collaborating closely with your Global Technical Support teammates and other departments, you will ensure customers can swiftly and effectively overcome any technical challenges they face. Your role may also include participating in an on-call rotation to provide coverage for occasional holiday shifts. Additionally, you will contribute actively to our knowledge database, fostering a culture of learning and sharing insights that benefit both teammates and customers. You will be presented with challenging projects that not only improve your technical skills but also develop your project management abilities, expertise in tooling and automation, and knowledge of mobile ecosystems and more.

WHAT YOU HAVE

• A degree from an accredited college or university, a certification from a technical boot camp, or equivalent technical experience.
• Familiarity with case management tools such as Salesforce, Zendesk, or similar CRM ticketing systems.
• Excelling in written and verbal communication, with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ownership of customer cases, with the ability to effectively manage and resolve complex technical issues through debugging and troubleshooting.
• A genuine passion for helping customers and resolving their issues efficiently and effectively.
• Thriving in fast-paced, high-volume environments, with adaptability to shifting priorities while multitasking and maintaining performance under pressure.
• A proactive problem solver with intellectual curiosity, who enjoys collaboration in team settings to address challenges.
• Successful management of time-sensitive, high-pressure customer issues, showcasing resilience and adaptability.
• Strong written and verbal communication skills in English.
• Experience with technologies such as HTML, CSS, APIs, and/or SQL is a plus.
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Responsibilities:

1. Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
• Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
• User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
• Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2. Hardware Maintenance Content

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
• Detection, localization, and troubleshooting of hardware faults；
• Providing hardware repair and delivery services；
• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3. Network Issues

• Terminal network connections；
• Terminal network troubleshooting；
• Network connections and troubleshooting from switches to terminals；

4. Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；
• Address other Helpdesk tasks as per the client’s work arrangements；

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

1. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
2. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
3. Familiar with the configuration of various application software；
4. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
5. Have basic communication skills in both Chinese and English, to support and maintain Chinese and English versions of operating systems and software systems.
6. Have good customer communication skills and the ability to plan and organize work.

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Job Description & Requirements

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• Ensure Operating system,Middleware, Database performance ,Security /Bug fix patches ,EOS and security (ISCD) compliance in accordance to the bank standards
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability,replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications

• Knowledge in Kubernetes,Docker, Jenkins, DevOps, Other Container platforms
• Knowledge in Linux OS,Wintel OS, MariaDB or Any Other databases
• Knowledge in Networking(F5 GTM/LTM or any other SLB)
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Experience in banking or financial services institutions preferred
• Will need to work in shifts and in weekends
• Team player to work with multiple teams and teammates

Kindly take note of the following details for shift work

Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Responsibilities

The Technical Support Analyst role is for a StarHub subsidiary. The incumbent will be attached at client's office to coordinate, manage the scope as stated below:

• Hardware break-fix support for business critical systems such as servers, storage, server blades, POS etc.
• Software support for end-user systems, Windows OS, applications
• Desktop/End-User support
• 24/7 Rotational Standby duties for after office hour cases
• Testing and commissioning of replacement equipment to ensure workability of the system
• Updating of tracking system for any parts / service request for traceability of tasks and effort spent
• Inventory verification and preventive maintenance of equipment
• Clone, reimage or installation of Windows OS
• Troubleshoot Windows-based OS issues such as: device driver issues, printer issues, remove Trojan/virus etc.
• End user data migration and PC deployment during hardware refresh
• Quality Assurance testing for hardware equipment including/but not limited to rack mount servers, blade servers, switches and storages, desktops/laptops
• Onsite Staging/Configuration for Servers/Blade System (HP, IBM or Dell)
• Required to take on responsibility of coordinating the installation & setup request from customer
• Attending of project meetings for the commencement of the installation & setup project
• Verification of equipment delivered before start of project to ensure the accuracy
• Testing & commissioning of newly installed equipment to ensure all system functions are met
• UAT & documentation of system installation & setup for customer reference
• Backfill for MOS/MNS contract

Working hour : Follow client's working hours. 5 days work week.

Requirements

• ITE Higher Nitec in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines.
• At least 2 years of desktop support experience
• Possess relevant IT skills set in hardware and software troubleshooting
• Experience installing software, patches, updates on Desktops, Laptops
• Experience in supporting Windows OS, Microsoft Office Suite, and Anti-virus software
• Must be customer-service oriented with good interpersonal and communication skills
• Good attitude with positive mindset in learning and ready to excel
• Able to work independently as well as in a team

We are looking for someone willing to support our operation/logistics department by simply assembling paper board-related installation and folding jobs. He/She needs to also monitor inventory, lift boards, and fold. It requires some physical strength for this position.

SPH Media is looking for a diligent individual to join the Business Support team, which is responsible for the accurate processing of print and digital orders for our publications, as well as performing administrative duties.

The scope of responsibilities includes the following:

• Responsible for order processing of print & digital newspaper, school and magazine titles.
• Work closely with different stakeholders to ensure all orders are taken in accurately.
• Responsible for preparing & generating newspapers labels and delivery note (DN) for customers.
• Liaise with Production to ensure timely submission of orders, labels & documentations.

• Support the Operations Manager in vendor area allocation duties including vendor performance appraisal process.

• Process purchase requisitions and invoices for the department.

• Provide general administrative support to the department such as filing, typing, copying, binding, scanning etc.

• Support any other assigned ah-hoc duties.

Required Qualifications:
Diploma in Business or related fields

Required Competencies / Skills / Knowledge:

• Proficient in Microsoft Excel and/or Google Sheets
• Able to multi-task and savvy with the use of multiple systems
• Strong numerical aptitude and good written skills

• Effective in interpersonal and communication abilities
• Self-motivated and takes initiative to deliver high-quality work

• Independent, meticulous and mature
• Adaptable to fast-paced and evolving work settings

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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