Technical Sales Engineer

• Working Hours: Monday-Friday 9am-6pm
• Location: Kaki Bukit
• Salary: $4000-$5000 + VB

Requirements:

• Degree in Electrical, Mechanical or Technical Engineering.
• Must be knowledgeable with products and solutions of PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection and protection systems, Helideck lightings systems, Weather Monitoring systems, Aids to Navigation systems.
• Proficient in AutoCad drawings.
• Relevant work experience in Shipyard, Oil & Gas, Marine, Petrochemical background preferred.

Job Scope:

• Responsible for developing & maintaining customers’ base
• Technical Sales proposals/quotations and clarifications with customers
• Participates in project bidding - both technical & commercial
• Prepares technical drawings and project documentation & scheduling
• Hands-on product integration, troubleshooting, etc.
• Site (eg onboard vessel) survey, installation & support when required
• Involves in sales and marketing efforts

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

Qualifications

• Minimum Diploma in Mechanical / Electrical Engineering from a recognized institution
• Registered with IES/ ACES as a Resident Technical
• Minimum 5 years of M&E work experience with strong knowledge of local construction practices air-conditioning, electrical, fire protection, security systems, BMS, plumbing, sanitary and gas services
• Working location will be at Sentosa

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm
• TRAINING PROVIDED

Job Responsibilities:

• Assist with job scheduling, inputting of job segments into system
• Monitor and coordinate with customers on servicing arrangement
• Assist with parts/components identification and place order when parts/components unavailable
• Perform other administrative task when required

Job Requirements:

• Experience with part/component identification for construction equipment will be advantageous
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Singapore Based (Ang Mo Kio)

5 Days work per week (Mon – Fri 8.30am – 6pm)

$6000 to $9500

Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services. + Good knowledge in M&E works, planning capability and authorities / statutory compliance.

Minimum 8-10 years’ experience in Mechanical & Electrical services. + Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Career Progression Opportunities

Job scope

Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.

Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.

Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.

Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.

Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.

Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.

Plan and execute with tender team to achieve KPI.

Suggest Value Engineering solution for MEP works, if required, in the tender.

Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.

Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.

Provide technical expertise and guidance to support the decision-making process during tender evaluations.

Evaluating quotations from sub-cons/suppliers according to tender requirement.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Responsibilities:

• Customer support on the technical aspects to customers.
• Provide the information on the products, prices, and prepare the quotations as per customer specs.
• Prepare on tender, lead a presentation, and demonstration on the equipment.
• Ensure a high level of customer satisfaction by establishing a good rapport and trust with customers.
• Seek out new business opportunities as per sales plan, as well as plan the sales quota (monthly, quarterly, and yearly basis)
• Ability to work independently with product team to formulate proposal & solution to meet customer’s requirement.
• Liaise with customers from ASEAN, APAC regions.

Requirements:

• Diploma/Degree in any Engineering disciplines.
• 1-2 years of relevant experience in manufacturing equipment sales & marketing.
• Must have semiconductor experiences.
• Possess excellent networking and interpersonal skills with strong customer service orientation.
• Independent player and strong team player with integrity/commitment.
• Able to travel to ASEAN / APAC regions.
• Possess a Class 3 license is preferred.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 23061

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Responsibility

• Correspondence with Consultant’s and client’s representatives
• Ensure compliance with regulatory and statutory requirements Attending meetings (Consultant, Progress, Technical coordination and other Meeting)
• Submission of shop drawing & materials for approval within the stipulated program
• Managing consultants and clients expectations so as to control within project budget
• Supervision of sub-con to ensure works are carried out according to Work Method Statement Coordinating and monitoring sub-con work schedules according to the master and detailed work programmes
• Conducting inspections work performance by sub-contractors
• Conducting inspections and verification of delivered MEP materials
• Ensuring that updated drawings are used by all for construction
• Ensure proper document control in support of Project Manager and Quantity surveyor's submission of contractual claims
• Coordinating with the relevant trades such as Architectural and Structural and to work out the coordination drawing
• Assist in value engineering and proposal for the various submissions
• Submission of progress report
• Supervising the works of Construction Coordinators
• Project handover e.g. maintenance schedule, as built drawings, manuals, catalogue
• Assist in Tender Preparation
• Coordinating the arrangement of the testing and commissioning of M&E systems including the handover of all replacements parts, warranties, operating manuals and maintenance tools and equipment.
• Submission of MEP report to client

Requirement

· Degree in Mechanical & Electrical Engineering (recognized by PEB)

· Min 5 years work experience in construction industry

· Have solid background in MEP (technical competence)

· Knowledgeable in local building regulation

· Knowledgeable in software such as AutoCad and BIM

· Excellent Co-ordination skill

· Good Interpersonal Skills

· Good Problem solving skill

Key Responsibilities

Sales Support & Quotation Management:

· Prepare and issue accurate quotations based on customer requirements and follow up on potential sales.

· Liaise with Site Engineers to understand customer needs and provide necessary support.

· Assist in the preparation of sales proposals and offer technical solutions where appropriate.

Inter-Section/ Departmental Coordination

• Covering for colleagues’ duties when required to ensure smooth workflow and operations across teams, collaborate with other departments as needed.
• Liaise with the Operations and Purchasing teams to ensure timely sourcing of products to meet customer demands.

Purchasing & Product Sourcing

• Support purchasing roles by ensuring that materials and products are sourced in line with customer requirements and job timelines.
• Assist in sourcing and evaluating products and suppliers, negotiating pricing, and ensuring lead time clearly defined.

Administrative & Documentation Tasks

• Maintain and update customer databases, ensuring accurate and up-to-date information including customer details, sales history, and service records.
• Organize and file documentation records related to quotations, purchase orders, and customer & supplier interactions.
• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and professional manner.
• Provide administrative support for sales meetings, product presentations, and other related events.

Customer Satisfaction Monitoring

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the overall customer experience.
• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further action.

Additional Responsibilities

• Perform ad-hoc administrative tasks as assigned by the Section Team Lead or Sales Manager.
• Support purchasing tasks and assist in sourcing alternative products when required.
• Assist in maintaining a well-organized filing system for easy access to documentation and records.

Requirements

• Exposure in Engineering or a related field preferred.
• Experience in sales support or customer service roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office applications (Word, Excel, Outlook) and experience with CRM systems.
• Ability to handle multiple tasks, work under pressure, and meet deadlines.

Responsibilities:

• To provide full time supervision and inspection, monitoring, measuring and controlling Site activities and overall progress to ensure Works carried out by the Contractor
• Ensure compliance with approved drawings, specifications, and statutory requirements.
• Conduct in-progress inspections, identifying and reporting any non-conformities.
• Attend site coordination and quality meetings.
• Witness inspection and testing sessions to ensure adherence to designs and specifications.
• Daily work site inspection for compliance with Workplace Safety and Health, subsidiary legislation and the Company safety procedure.

Job Requirements:

• Minimum 5 years of working experience as a Resident Technical Officer or in a relevant role.
• Registered and valid RE/RTO accreditation.
• Strong team player with excellent interpersonal and communication skills.

Responsibilities:

• To provide full time supervision and inspection, monitoring, measuring and controlling Site activities and overall progress to ensure Works carried out by the Contractor
• Ensure compliance with approved drawings, specifications, and statutory requirements.
• Conduct in-progress inspections, identifying and reporting any non-conformities.
• Attend site coordination and quality meetings.
• Witness inspection and testing sessions to ensure adherence to designs and specifications.
• Daily work site inspection for compliance with Workplace Safety and Health, subsidiary legislation and the Company safety procedure.

Job Requirements:

• Minimum 5 years of working experience as a Resident Technical Officer or in a relevant role.
• Registered and valid RE/RTO accreditation.
• Strong team player with excellent interpersonal and communication skills.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

This position is an additional headcount within the team to enhance client support and service delivery. A background in finance or banking is not required—we are looking for someone who is willing to learn and take on an administrative role. Strong organizational skills and effective communication in English and Japanese are essential, as the successful candidate will use both languages almost every day.

Responsibilities:

• Administrative Support:
  Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and completing ad-hoc tasks as assigned.
• Documentation Management:
  Prepare, review, and process account-opening documents, funds/securities transfer instructions, and compliance-related paperwork.
• Coordination:
  Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting:
  Generate and distribute reports/statements on client portfolios and investment performance.
• Client Support:
  Address administrative requests from clients, ensuring their needs are met while maintaining a professional relationship. This includes providing beverages to clients and guests during meetings held at the office.

Qualifications:

• Fluency in Japanese (spoken and written) is compulsory for this role.
• Japanese-Language Proficiency Test (JLPT) N1 or at least N2 certification is required.
• Strong organizational skills with attention to detail.
• Basic understanding of finance or business is a plus, but not mandatory.
• Prior experience in financial services is helpful but not required—we welcome those willing to learn.
• Knowledge of compliance or KYC processes is advantageous.
• Strong communication and interpersonal skills in both English and Japanese, as both languages will be used daily.
• Proficiency in Microsoft Office Suite; word and excel.

Skills:

• Ability to multitask and manage time effectively.
• Positive attitude with a client-first approach.
• Motivated to learn and improve continuously.

Salary:

Negotiable based on experience.

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

Please proceed with Job Posting with the above Job Description.

Please let us know for any support or assistance.

As a Salesforce SupportConsultant in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Salesforce (CRM), in full development of the growth of connected digital business.

Role Description

• Participate in Salesforce projects, roll-outs including localizations and support.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L2 support team by following existing procedure, process and SOP documents.
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Level 2 expertise: analyze and document the anomalies, qualify and diagnose the problem. Support to deep dive/test on Level 3 (software editor) related issues with Level 2.0 experts.
• Communicate with customer, L2 support team on solutioning of tickets.

Profile

• Minimum Diploma or Bachelors in Information Technology , Business and Engineering
• Minimum 1-3 years of experience, in customer and Technical Support
• Minimum 1-2 years of experience in Salesforce Administration and Salesforce Support
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experienced in Retail Industry, CRM and Software Implementations is a plus.
• Good command over English.
• Mandarin is a good additional value.
• Certification : System Administratorand Service Cloud

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell, Python...)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

Please Note: We can only consider Singapore citizen and PR candidates at this moment of time

Job Title: Patching & Change Request Coordinator (L1/L2 Support)

Location: Onsite – Singapore
Shift Timings: Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

Job Summary:
This hands-on role involves managing and executing patching processes, raising Change Requests (CR), performing User Acceptance Testing (UAT) patching, and supporting production patching according to Standard Operating Procedures (SOPs). The Patching & Change Request Coordinator will play a key role in maintaining system readiness by adhering to established processes in a collaborative patching room environment. This role is ideal for individuals with prior L1/L2 support or service desk experience and is open to professionals re-entering the workforce.

Key Responsibilities:

1. Patching and Change Request (CR) Management:Conduct system patching activities in line with SOPs by following step-by-step instructions, including taking snapshots, executing system rebatch, and supporting application testing.
   Raise and manage CRs, ensuring proper documentation, submission, and follow-ups as required.
   Execute UAT patching and production patching with precision and in coordination with the bank’s technical team.
   
2. Standard Operating Procedure (SOP) Compliance:Follow SOPs closely to ensure patching is completed smoothly by pressing necessary prompts, capturing snapshots, and completing rebatch and other required tasks.
   Conduct user follow-ups to verify system integrity post-patching.
   
3. Shift-Based Monitoring and Support:Work in rotating shifts, including occasional night shifts, to ensure 24/7 patching coverage.
   Participate in weekend shifts as needed during UAT testing, ensuring seamless operations and handovers.
   
4. Reporting and Coordination (for Lead Role):Download and review patching reports, allocate CRs to engineers with designated quotas (e.g., 20/30/10 each).
   Conduct follow-ups every hour and manage UAT checkpoints by 6pm to ensure timely progress.
   
5. Liaison with Technical Team:Coordinate with the bank’s technical team to address any technical issues that may arise during patching.
   Support team members with queries related to the patching process or CR management.
   

Qualifications:

• 1-2 years of experience in L1/L2 support, desktop support, or service desk roles.
• Familiarity with patching processes, CR handling, or similar operational tasks in an IT environment is a plus.
• Strong attention to detail and ability to follow SOPs without deviation.
• Effective communication and coordination skills for follow-ups and user support.

Additional Details:

• Open to candidates re-entering the workforce, especially those with a prior background in desktop support, service desk, or related roles.
• Ability to work shifts, including occasional night shifts, as well as some weekend UAT support.

Key Skills:

• System patching and CR management
• SOP adherence and documentation
• Basic troubleshooting and desktop support
• Clear communication and follow-up skills

The Opportunity:

Adecco is partnering with a Korean MNC specializing in metal trading, and we are seeking a Sales Support Executive to join their business permanently! Reporting to the Manager, the successful incumbent will play a key role in supporting the company's commodity trading division, focusing specifically on 1 metal commodity to ensure seamless coordination between internal and external stakeholders to manage all shipping documentation and logistics for commodity transactions.

• Full-time, permanent opportunity
• Work location: Central region (near Bencoolen MRT)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $5,500 / month + AWS + VB

The Job:

• Accurately prepare and manage sales orders, invoices, and related sales documentation to ensure timely and efficient order processing and financial tracking.
• Prepare detailed shipping documents (e.g., bills of lading, packing lists, certificates of origin) for metal commodity shipments, ensuring compliance with local and international regulations.
• Handle all banking documentation, including letters of credit (LCs), bills of exchange, and other required financial documents for cross-border transactions.
• Main point of contact between shipping companies, banks, customers, and vendors to confirm accuracy and resolve any discrepancies or issues related to shipping and banking documents.
• Monitor the shipment process to ensure timely delivery, track document submission deadlines, and update internal systems with shipment status and relevant information.
• Ensure all documentation meets trade, customs, and banking regulations, as well as the company's internal compliance standards for commodity trading.
• Communicate effectively with customers on shipping schedules, document requirements, and order status, offering support to ensure smooth and positive interactions.
• Work closely with Sales, Finance, and Logistics teams to ensure alignment on shipment schedules, payment terms, and document accuracy.

The Talent:

• At least 4-5 years of relevant experience in a similar role, prior experience in handling letter of credit documentation for metal commodities is highly advantageous.
• Ability to communicate in Chinese language to liaise with native Chinese-speaking counterparts based in China.
• Meticulous, team player with excellent interpersonal and communication skills.
• Knowledge of SAP ERP system is a plus.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Applications Support Sr Analyst- Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Additional Job Description:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Follow up on SLA , SLO and SLI in resolving the issue
• Evaluate continuous monitoring and alerts setup in all application release.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues and work with stakeholder to mitigate the risk.
• Periodically work on Capacity review with SME to ensure on system stability with frequent changes deployed.
• Partners with appropriate development and prioritize bug fixes and support tooling requirements.
• Plan and work with Dev team on application Pre release and Post release support
• Work with SME and Dev team to resolved the Identifies risks, vulnerabilities and security issues within the SLA.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require 24/7 support and working in the shift basis and also require weekend support to support production release.

Required Skill sets:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience in programming languages (.Net , SQL Servers and Reporting tools like Tableau, MSTR) and willingness/ability to learn new stack
• Experience in Agile delivery Experiences in change manage tools (Jenkins, Bit Bucket , RLM, , JIRA) Experiences in Service Now – Incident management, Reporting, Problem Management, Configuration management
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Responsibilities

1. Hypervisor Management:

a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).

b. Monitor and optimize virtual machine performance, resource allocation, and utilization.

c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.

d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:

a. Oversee the administration of storage systems, such as SAN and NAS.

b. Perform regular storage health/utilization checks and recommend optimization.

c. Ensure sufficient capacity for application/infrastructure needs across storage systems.

d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:

a. Manage backup solution for client’s environment.

b. Monitor backup schedules, ensuring successful completion and addressing any failures.

c. Ensure compliance with data retention policies and regulations.

d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:

a. Maintain documentation of virtual environments, storage configurations, and backup procedures.

b. Generate regular reports on system performance, capacity planning, and backup status.

c. Prepare Root Cause Analysis report for high severity incidents.

d. Escalate to vendor when necessary for incident resolution.

Requirements

• Degree / Diploma in Computer Engineering or related

• At least 4-5 years of relevant working experiences

• Prior experience in operations (managing team/solution architect) with minimum expertise in:

• Hypervisor: VMware & Oracle VM

• Storage: HPE Storage (3Par) and SAN Switches

• Backup: Veritas NetBackup

Licence no: 12C6060

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279