Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

• Able to work within a team and resolve issues associate with site inspection.
• Provide weekly reports on site activities, including identified issues, proposed action plans, and solutions implemented to resolve them.
• Attend meetings at the client’s office or work site, as necessary, to address site-related issues and other project matters.
• Review and familiarize with project drawings and contract specifications. Highlight deviations during joint testing, commissioning, and inspections to ensure smooth handover, operational occupancy, resolution of post-construction defects and user feedback.
• To take and carry out instructions from and represent the M&E Consultant.
• To carry out other related duties assigned to you by the project manager, consultants or its representative from time to time.
• To ensure proper implementation of instructions and plans emanating from Qualified Person(s).
• To report to the Qualified Person(s) and to assist the Qualified Person(s) in carrying out regular supervision of Mechanical & Electrical installation works in respect of projects/s under your charge.
• To supervise works to comply with statutory requirements and specifications.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, including approved plans.
• To assist the Qualified Person(s) to supervise the contractors and co-ordinate with consultants to ensure work on site is done to achieve the objectives of quality and timeliness.
• To take prompt action to ensure contractor rectify poor quality materials or items that are in use which may lead to poor reception or cause unnecessary defects to the surrounding Structural, Architectural and Mechanical & Electrical installations.
• To review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• To submit site reports on projects performance and progress on a weekly basis.
• To compile relevant equipment, material, inspection and test certificated submitted by the contractors as required for the project records.
• To meet with project manager and consultants during site visit as and when required.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings.
• To supervise contractors and co-ordinate with consultants to ensure work on site is done to achieve the objectives of quality and timeliness. Any direction or instruction from consultants must be adhered to.
• To highlight discrepancies, feedback site progress and irregularities to Consultants
• To ensure proper site documentation and issue site memo when required.
• To ensure that proper and updated records of all works, including records of variation works, tests, inspections, work progress, materials and equipment/machinery on site, labour safety, provisional quantities, dayworks, etc, are kept.
• To help resolve contractor’s queries and coordinate the works with other contractors.
• To witness all inspections, testing and commissioning sessions performed by Sub-contractors to ensure compliance with quality standards, designs and specifications. To maintain records of tests carried out.
• To check as-built drawings and Operation & Maintenance Manual.
• To inspect and assist with handing / taking over of completed works.
• To prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc.
• To verify reports and claims submitted by Contractors and ensure proper documentation of project correspondences on site.
• To verify that all constructed works are in accordance with approved authorities drawings prior to any authorities inspection.
• To assist Consultants to organise formal inspections.

Requirements

• Possess at least a recognised Diploma/Nitec in Electrical and/or Mechanical Engineering/ Building
• Preferably Registered Resident Technical Officer with IES / ACES
• Site supervision experience in A&A works for institution building, inclusive new lift installation.
• The RTO-M&E shall have minimum eight (8) years of experience as an RTO, of which at least eight (8) years shall be in supervision of works similar
• Must be willing to perform night works.

Salary Range

• $5,000 to $6,500 per month (negotiable)

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.

Job Scope:

General support in AHD

a. Assist to organise meetings, collate meeting materials, and prepare logistic items (arrange for refreshments, booking of venue for meetings or events, ensure stationery require are in place) require for various meetings, events, workshops or seminars for the members attending the meeting.

b. Assist officers with trip preparations (e.g. finding of appropriate gifts for presentations to foreign delegations for overseas working trips or events, booking/search for hotel accommodations, air tickets, etc)

c. Printing and organizing of documents; including binding the documents when require

d. Data verifications: assist to verify information of the given data in the excel spreadsheet or other sources

e. Collation of data from various agency for updating purposes in Excel or other MS office programme files

f. Assist to source for quotes from suppliers for various purchase when require

g. Assist with preparing the list require for greeting cards that will send to various stakeholders

h. Other tasks assigned by division members or supervisors

Working Arrangement:

Working Hours: Mondays to Fridays

Location: Clarke Quay

Salary: Monthly Rated

Contract Duration: 3-6 Months

Job Requirements:

· Good digital literacy and office administrative skills

· Meticulous with an attention to detail

· Team player who thrives in a collaborative environment

EA License No.: 96C4864

Reg. No.: R22110485

About the job

We seek a talented and experienced Product Manager to join our team. The ideal candidate will lead the development of the Vama app, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Key Responsibilities:

• Lead the development roadmap for the product, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes (alongside the Scrum Master), including sprint planning, backlog grooming, and daily stand-ups.
• Lead the product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality products and features.
• Work closely with cross-functional teams and stakeholders to prioritise features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track critical digital product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights.

Qualifications:

• A bachelor's degree in business, marketing, computer science, or a related field, as well as an MBA or advanced degree, is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma.
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.

Mission Description

Regional Network Technical Lead

We are seeking an experienced and highly skilled Network Technical Lead to oversee the network infrastructure across Asia. You'll take a key role as part of our Global Team, in designing, building, optimizing, and ensuring the security and reliability of our network systems and collaborating with entities across the region.

Responsibilities:

• Accountable for APAC Shared Offices Network design and evolution in accordance with Central strategy & policies
  • Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
  • Be the Network point of contact for entities already part of Shared Offices or for new entitiy who will join Shared Offices
  • Proactively analyze network traffic and performance to identify and remediate bottlenecks or potential security risks.
  • Develop and implement network security strategies, working closely with security teams to protect critical assets.
  • Manage Network Inventories, and proactively manage the warranties/maintenance readiness of critical equipment across the Network in the region.
  • Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
  • Oversee network troubleshooting efforts, mentoring operations members and entitiy peers, leading root cause analysis of complex issues.
• Support Network Central by being the Regional Network expert for:
  • Oversee network troubleshooting efforts, mentoring operations members and entity peers, leading root cause analysis of complex issues, mainly for the Singapore Telco node but could extend to others Asia Telco Nodes and then worldwide ones.
  • Responsible for the on-site operations in the Singapore Telco Node on behalf of the Network Central team
  • Manage network-related projects for Singapore Telco Node, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
  • Ensure that Network Central standards are known and used regionally by entities.
  • Capture any new Network topics from entities and raise them to the Central team if any deviation from standards.
  • Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.

Preferred Qualifications:

• 10+ years of extensive network administration experience, including leadership or mentorship roles.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations, working across various teams
• Customer-oriented with a mindset of problem-solving and constant service improvement rendered by internal/external teams
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 Incidents to help resolve network incidents.

Job Description:

• Support and assist the SRE / RE / RA
• Undertake all or part of the duties and responsibilities of the SRE / RE / RA as instructed by the appointed project manager in consultation with the project consultants if no SRE / RE / RA are appointed for the project
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings, approved sketches, product or system specifications, contractor’s method statements, installation and working procedures, and site instructions, supervising Qualified Persons and project consultants
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies, such as BCA, LTA, NEA, NParks, PUB, SCDF and public utility agencies/service providers such as SPPG, SingTel, StarHub, etc
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings
• Report to the appointed project manager and/or project consultants any work that are not constructed according to the specifications and drawings
• Liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site
• Monitor contractors’ schedules, day works, site progress, etc
• Verify progress payment claims, all other claims and reports submitted by the contractors
• Check shop and construction drawings, samples, etc. submitted by contractors and their sub-contractors / suppliers / vendors and to report any discrepancies between these and the project drawings and specifications
• Preparation and submission of daily progress report

Job Requirements:

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in relevant field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Possess relevant working experience in the related field is required for this position

Responsibilities

• The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

• Designing functional technology solutions

• Overseeing development and implementation of programs

• Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

• Create and assist in presenting IT solutions related point of views to APAC CIO organization.

• Providing technical leadership and support to software development teams

• Understand company needs to define system specifications.

• Monitor systems to ensure they meet both user needs and business goals.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

• Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

• Bachelor’s degree in engineering, IT; Masters preferred etc.

• 10+ years of relevant experience in banking technology.

• Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

• Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

• Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

• Understanding of agile / scrum (preferred with scrum master certifications)

• Excellent client-facing and internal communication skills

• Good written and verbal communication skills

• Strong working knowledge of Microsoft Office; will be required to create presentation decks.

EA Number: 11C4879

Our client is renowned luxury hotel architecture firm seeking a highly skilled and experienced Senior Manager to lead our MEP Technical Services team. The ideal candidate will have a strong technical background in Mechanical, Electrical, and Plumbing (MEP) systems, coupled with excellent leadership and project management skills. This role will be responsible for overseeing the technical delivery of MEP services across a range of projects, ensuring compliance with industry standards and client requirements.

• Provide Technical Services Advisory to ensure adherence to Design Brand Standards for new-build, conversion, re-branding and refurbishment projects from the design stage through to hotel opening.
• Prepare engineering services briefs for new project, review and comment on consultants designs for efficiency, appropriateness in design and operational issues.
• Provide engineering input/advice for due diligence process on potential new/conversion and/or renovation of existing hotels and conduct pre-opening reviews relative to Brand Standards.
• Conduct regular and periodic site visits to assigned projects for the purposes of ensuring compliance with Brand Standards.
• Conduct technical inspections as required of potential or existing properties and complete Property Improvement Plans (PIPs).
• Review design and construction standards periodically and contribute to the process of maintaining the Brand Standards in line with the sustainable technologies.
• Provide advice and direction to Hotels DOEs on Standards and Procedures, Fire, Life & Safety and Environment issues.
• Identify, develop, document and implement sustainability initiatives related to decarbonization, waste management, energy and water efficiency efforts.

Job Skills

• Demonstrate leadership capabilities and team player.
• Strong work ethics and excellent learning/work attitude, independent and can perform without much supervision (hands-on).
• Organizational adaptability & versatility in managing across different cultures.
• Excellent in written & verbal presentation skills.
• Responsible for the effective implementation in your respective service units.
• Good interpersonal skills to relate well with all various stakeholders.
• Strong passion for Sustainability, ESG and process implementation
• Ability to work under pressure and meet challenging deadlines.
• Understanding of good construction, technical practices; keen eye for details.

Requirements:

• Minimum 8 to 12 years experience in a lead role in consultancy or hotel technical services. Experience in hospitality projects will be an added advantage.
• A degree in Engineering, Architecture, or a related field, preferably with a focus on design, construction, or technical services.
• Recognised professional qualification in mechanical or electrical engineering or related discipline.
• Familiarity with sustainability programs including Green Mark, LEED, Earthcheck etc
• Experience in energy and sustainability technology identification and implementation would be an advantage
• Good understanding of design and construction standards to ensure processes are in compliance to Brand Standards
• Proactive team-player, independent and able to work under pressure in a fast-paced environment

Interested candidates, please send your CV to: [email protected] or click APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Our client is a highly reputed bank:

Responsibilities:

· Develop and document business process models to demonstrate current and future states.

· Strong communication skills – should be able to connect with Business counterparts and understand the requirements.

· Communicate project updates to senior management.

Skills/Requirement:

· Bachelor’s degree in computer science or related field.

· Business Analyst with strong Functional knowledge – especially for Singapore MAS 610 and other Singapore local regulatory reports.

· Strong analytical and problem skills to analyze complex data and help business in making decisions.

· Knowledge of project management tools and techniques.

· Technical skills – Should be able to connect with Development team and guide the team in the Development.

· Should be good at AbInitio ETL tool.

· Very strong testing skills – Should be very good in performing SIT and Pre-UAT testing.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Our client, one of Asia-Pacific’s leading organizations is looking for:

Desktop Support

Responsibilities:

• First and Second level technical support for users’ desktops and laptops (Windows OS)
  a. Troubleshoot and resolve any hardware, operating system, software problems relating to desktops, laptops including logging into it remotely if required
  b. Manage Windows XP, Windows 7/10/11, MS Office 2003 and above, network connectivity, printer mapping and folder mapping etc
• Office 365 Administration
  a. Office 365 Admin center administration e.g. user creation, deletion, shared mailboxes etc
  b. Intune administration e.g. enrol and unjoin devices etc
• PC Setup
  a. AD creation for users e.g. create, delete, disable etc
  b. Join computer to domain
• Software support
  a. Standard Office 365 software support e.g. Teams’ desktop, MS Word, MS Excel etc
  b. Other Apps support e.g. Adobe Acrobat installation and license assignment, Zoom, FortiClient etc
• Endpoint protection support
  a. Trend Micro Apex One installation and administration
• Printers support
  a. Printers and Konica copiers MFP setup and support including scanning / incoming faxes configuration
• IT Assets
  a. Annual PC Tech refresh for users
  b. Maintains hardware and software inventory and keep it up to date – prepare checkout forms and check-in
  c. Assist in annual assets condemnation exercise
• Liaise with vendors for servicing and quotation.
• Perform patch update and upgrades to computers, hardware, and software as required for end users’ devices
• Create and close tickets on the ticketing system, Zendesk, and provide details and respond in a timely manner to service issues and requests
• Video conferencing support
  a. Manage the installation and maintenance of multimedia displays, projectors, video conference system support
  b. Standby for support for meetings (it can be after office hours but not frequent)
• Room booking supporting including the meeting room lcd panels (knowledge transfer and training will be provided)
• Assist in putting in daily tapes and collection by offsite company, Crown, when Infra engineer is on leave
• Assist in troubleshooting network or internet connectivity. Escalate to Infra engineer to resolve network related and server issues.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Desktop Support”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982