Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive or equivalent.

· Min. 5 years of experience in heavy vehicle body works.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.

Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive or equivalent.

· Min. 5 years of experience in heavy vehicle body works.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive (fresh graduates are welcome to apply).

· Min. 5 years of experience in heavy vehicle body workshop for interested parties without formal technical education.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Technical Coordinator

• Plays a supporting role to the Technical Superintendent/Manager, ensuring the smooth operation of vessel maintenance, repair, and documentation.

Responsibilities

• Monitoring vessel certificates and maintaining electronic documents.

• Assisting in budget preparation, monitoring, and control for repair and maintenance.

• Supporting the quotation and requisition process for services and stores.

• Preparing technical specifications for dockings and other projects.

• Reviewing and following up on Planned Maintenance System (PMS) reports from vessels.

• Tracking and managing month-end reports from vessels.

• Performing ad-hoc duties assigned by the Technical Superintendent/Manager.

Requirement

• Diploma/ITE in Marine Engineering or a similar field (Maritime or engineering majors preferred).
• Good communication and interpersonal skills.
• Proficiency in MS Office.
• Ability to work independently.
• Timely completion of tasks and meeting deadlines.
• Being a good team player.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

• Carry out site standing supervision and inspection of the works including any off-site fabrication and/or as instructed by the Consultant team so that works are constructed to required quality and accuracy.
• Monitor progress of the works on site and at any off-site fabrication facility and report delays immediately.
• Attend site meetings and resolve technical issues with Contractor.
• Update Consultants on Contractor's work progress on site and identify any works on critical path.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, materials, equipment on site, labour, day works, provisional quantities, etc.
• Verify reports and claims submitted by contractor.
• Record all variations as instructed or approved by the consultant team.
• Attend to contractor's queries and co-ordinate works of the contractor.
• Building inspection/ construction work experience is preferred

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Sales Support will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• No experience required.
• Minimum local Polytechnic Diploma qualification.
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.

Benefits:

• Salary: $2500 & above
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

We are seeking a highly organised and detail-oriented assistant to join our team!

As a Support Assistant, you will provide support to our departments, ensuring seamless day-to-day activities.

Responsibilities:

- Assist in various projects that aim to improve operational processes

- Coordinate with different departments ensuring that projects are completed on schedule

- Able to be on-site to conduct on-site records when required

- Participate in process, system improvement and disscussions

- Support tasks assigned by various departments and managing relationships

You will be a good candidate if you are:

- Outgoing and friendly

- An all-rounder with good interpersonal and management skill

- Ability to excel independently

- Attention to details and meticulous

- Able to work well under pressure

- Cultural sensitivity to deal with various nationalities and ethnic groups

- Proficency in microsoft excel is advantageous

- Holds a class 3A licence, not required but advantageous

- No experience needed/ training provided

Working Hours:

5.5 Working Days

Benefits:

- Annual Leave and medical benefits

- Opporunity to work with a dynamic team

Interested applicants please apply with

- Last drawn salary

- Earliest date/month available

Job Scope:

• To carry out full-time site supervision as RTO as required under the Building Control Act & Regulations
• Contract period is 12 month to cover the construction of an mega warehouse development at Tuas Terminal
• Design & Build contract. Contract start date: Tentatively Feb 2025
• Only 1 RTO position to be filled, to assist the current supervision teams consisting of 2 RE & 3 RTO

Remunerations:

• In addition to monthly salary, AWS will be provided upon 12th month of service
• 2 months of gratuity will be provided upon completion of project.
• Overtime allowance povided but capped at a reasonable limit. Details to be discussed

Job Requirements:

• With valid RTO certificate issued by IES
• Minimum 5 years working experience in building works supervision

Responsibilities:

• Technical review on new project orders and order assignments
• Submission of documents; Control Schematic Drawing, Assembly Drawing, Wiring Diagram etc.
• Review all project engineering documents before submitting them to client.
• Manage engineering change function and ensure engineering documents are updated accordingly.
• Provide advice and guidance to technical engineer & drafter team and to support other ops team on technical/engineering matters.
• Recommendations based on common industrial engineering practice, where necessary.
• Implement cost effective and engineering solutions for project to stay competitive.
• Provide engineering practice and engineering calculation where applicable
• Review project specifications i.e. ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards related to Valve Automation and/or instrumentation.
• Provide field support to resolve after-sales technical issues or technical clarifications.
• To attend internal/external kick off Meeting (KOM) when required.
• Travel with technicians to installation base & sites if needed.
• Lead the department’s improvement programs and updating SOP
• Annual performance review for staffs to ensure competency
• Support new employee orientation by providing brief training on process flow.
• Support and guide the Operations department in resolving aftermarket technical issues
• Develop and upkeep of staff technical competencies include the design, development of instructor guides, plan training, schedule and conduct training with the staff.

Requirements:

• Bachelor’s Degree / Diploma in Mechanical/Instrumentation or equivalent
• Min 6 years supervisory experience in Valve Automation and/or instrumentation background
• Knowledge in ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.
• Possess a strong knowledge of pneumatic and hydraulic circuits.
• Ability to read and interpret drawings, specifications, and technical documents.
• Knowledge of AutoCAD 2D/3D or drafting software & SAP is an added advantage.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

· Manage and grow customer base on the assigned product range.

· Prospecting sales visits and regular follow-ups to customer relationship

· Offer commercial and technical proposals or quotations according to technical specifications and customer requirements

· Tender preparation, sales presentations, conversion of prospects to customers and after-sales service

· Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.

· Formulation and execution of market growth strategies for tasked Segment and territories

· Collaborate and work with other department/ regional offices to maximise growth and orders

· Prepare and deliver technical presentations and demonstrations to clients

· Collaborate with the engineering and product development teams to understand product specifications and capabilities.

· Oversee and coordinate the installation and implementation of products and systems.

· Ensure projects are completed on time, within scope, and within budget.

· Prepare and present sales proposals, contracts, and agreements.

· Track and report on sales performance and progress against targets.

· Maintain accurate records of customer interactions and transactions.

· Provide post-sales support to ensure customer satisfaction and repeat business.

· Address customer inquiries and resolve issues in a timely and effective manner.

· Gather customer feedback and work with internal teams to improve products and services.

· Traveling within the designated region to meet clients and manage projects as require.

· Participate in industry conferences, trade shows, and networking events to promote the company and its products.

Requirements:

· Diploma in Marine/Mechanical/Electrical/electronic/Engine

· Possess good sales and customer service knowledge

· 7-10 years of sales experience in marine diesel engine or marine equipment related experience.

· Self- motivated, independent and sales driven to develop and increase revenue

· Strong learning curves in upgrading technical knowledge

. Excellent presentation and negotiation skills

· Regional travelling is required

· Good oral and written communication skills in English and Chinese

. ⁠Other assigned duties

For more information, please reach us at [email protected]

*Only shortlisted candidates would be notified*

Primary Responsibilities:

• Closely monitor vessel schedules and onboard fuel oil (ROB) levels for daily operational needs.
• Conduct regular ship visits for inspections and maintain close liaison with the Master and crew.
• Assist Technical Superintendents with managing the Inventory Management System (IMS), ensuring accurate and up-to-date records of supplies and consumption.
• Coordinate daily procurement activities, ensuring all purchases are made within the allocated budget.
• Source suppliers, issue RFQs, and negotiate the best prices, terms, and delivery times.
• Coordinate with suppliers to ensure timely delivery of supplies to vessels.
• Maintain accurate purchasing records and pricing data within the ERP software.
• Process invoices and follow up with accounts to ensure timely payments.
• Ensure the competent and timely execution of all regular purchasing duties and administrative tasks.
• Assist with other technical tasks as required, including filing and maintaining technical reports.

Requirements:

• Minimum 3 years of experience in a similar procurement or logistics role.
• Results-oriented with a strong work ethic.
• Proficiency in Microsoft Office applications and general computer skills.
• Excellent written and verbal communication skills.
• Strong organizational and attention to detail.

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

Form part of the Product Office with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users
• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies
• Propose feasible ideas and solutions, or engage subject matter expert to provide aid and improve the quality of the product
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT
• Review and ensure that all documentations are complete and of quality
• Maintain and continuously refine Product Backlog

You will be a Great Fit if You Have:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2 years experience working in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage
• Experience with BPM modelling techniques and methods will be an added advantage

Good to Have:

- Great Attitude to bring the best out of our team
- Team Player; we work together as a team
- Autonomous
- Take ownership
- Eagerness to learn and
- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15430986/f7e66340-f414-1edf-b1cb-68ade8e4f385

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.
• Cisco Dev Net certification is desirable.

Required Experience:

• Advanced work experience in technical implementation engineering, specific to Networking technologies.
• Advanced experience engaging with clients and conducting presentations.
• Advanced report writing experience.
• Advanced good project management experience.
• Advanced experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Advanced experience in diagnosis and troubleshooting.

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Zagro is a Singapore public-limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

Shipping & Operational Support Coordinator

Responsibilities:

• Handle import and export documentations.

• Coordinate shipping activities with forwarders, customers, and banks.

• Collaborate with colleagues at regional offices to ensure smooth logistics processes.

• Provide operational support to the reporting officer including managing schedules and assigned tasks.

• Undertake additional duties as required by the reporting officer.

Requirements:

• Diploma in Shipping, Logistics, Supply Chain Management or a related field preferred.

• 1–2 years of experience in shipping or logistics, with administrative experience being a plus.

• Knowledge of TradeNet and LC is an advantage.

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

Interested candidates, please send in your detailed resume including your current & previous working experiences and expected salary via the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

KEY RESPONSIBILITIES:

· Support the event sales team

· Prepare proposals, contract, and event orders under the guidance of the sales team

· Help manage client communication including answering inquiries and following up on leads

· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment

· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms

· Provide administrative support, such as data entry, report generation, documentation and file organization

· Participate in post-event evaluations and gather client feedback

JOB DETAILS:

Sales Support:

- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time

- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot

- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly

- Processed sales order, including preparing and sending the contracts to Exhibitors

- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,

moving… booths/spaces

- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.

- Coordinate with Finance team to ensure timely billing

- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual

Coordinating:

- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)

- Help organize and coordinate during the event

Customer Service:

- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data

- Address customer inquiries, provide the event information, and resolve issues as needed

- Follow up with customer on pending payments and pending returned contracts

Report:

- Provide weekly updated Sales Report to Management

- Maintain and monitor the sales revenues report

Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets

QUALIFICATIONS

· Strong interest in event sales, or event management

· Enthusiastic and willing to learn

· Excellent communication and interpersonal skills

· Detail-oriented and able to handle multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Powerpoint)

· Ability to work independently and as part of a team

· Only Singaporean/ PR need apply