Be a part of something BIG!

We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Make an difference by:

• Collaborating and working closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Spearhead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

What else?

• Regular upskilling & development programs
• Performance bonuses
• Overseas retreats
• Fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Career advancements

Your Career Growth Starts Here. Apply Now!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Please submit your application on https://smrtr.io/pmz6d. Applications submitted on MCF will be ignored.

About CyberArk
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

What you will do

Provide expert technical support for the company’s worldwide enterprise customers and partners. Maintaining the highest level of expertise throughout all company products, including integration of CyberArk products with 3rd party enterprise systems. Perform advanced analysis, troubleshooting, problem isolation of customers and partners issues and requests. Sustaining a high level of customer relations whilst managing multiple cases simultaneously. You will be joining a team of highly skilled technical specialists providing our global customers and partners with a 24/7 support service.

Responsibilities

As an Associate Support Engineer at CyberArk, your key duties and responsibilities will include:

• Troubleshoot and resolve complex, critical and sensitive support issues both over the phone, electronically and occasionally over remote sessions.
• Collaborate efficiently with your Support colleagues, both in region and globally.
• Escalate critical issues and roadblocks to the various available internal escalation paths.
• Transition product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly.
• Reproduce customer issues and, if needed, document solutions to known/common issues.
• Learning and accumulating knowledge on new technologies, and act as a multiplier.
• Availability to be on call after hours and on weekends on occasion.
• Diagnose and troubleshoot technical issues through documented procedures
• Responsible for the monitoring of incoming Calls/Emails and handle customer requests within the prescribed SLA
• Able to work in a competitive environment and meet the KPIs (Productivity, CSAT, TTC,IR,FR,KM, etc.)
• Compliant with Support Quality and Audit Policies, processes and procedures regarding Case handling, installations, escalations etc.
• Acting as a customer advocate, prioritizing and managing assigned cases and escalations in queue with little.
• To keep customers up to date with progress, manage expectations and to liaise with team members and management in an appropriate manner
• Able to multi-task, switch between tasks quickly; handle calls, emails etc.
• Take ownership and control of an issue and ask supervisor or SME assistance as needed to continuously improve the support service and maintain a high level of customer satisfaction
• Manage all assigned tasks and solve problems in a timely manner
• Engaging with the cross functional teams like enablement, escalations, operations and R&D to build, drive and improve tools and processes for quicker issue resolution.

What you need to succeed

• Any degree in I.T, Technology, CyberSecurity
• Knowledge of troubleshooting tools and technologies
• Strong written and verbal communication skills
• Excellent customer service skills that build high level of customer satisfaction
• Ability to multi-task and react to shifting priorities and balance department responsibilities.
• Demonstrate logical thinking, creative problem-solving approach and strong analytical skill.
• Knowledge of Windows OS and proficiency in Linux/*Nix OS
• Applicable technical and troubleshooting skills.
• Capable of understanding the technical aspects of a complex system
• Strong ability to troubleshoot issues and provide resolution
• Ability and desire to learn and work independently as well as in a team
• Ability to manage time well and meet multiple deadlines in a sometimes hectic environment

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

· Support and coordinate with sales and operation department for document processing.

· Processing job sheet for daily issuing of invoice.

· Resolve outstanding matters with client accounts.

· Perform administrative, office support to ensure smooth running of daily office operations.

· Perform general clerical duties.

· Stock accountability

· General office upkeeping.

· Other Ad-hoc duties as assigned.

. 5 days work (Monday - Friday).

. Good working environment.

. Nearby Yio Chu Kang MRT.

· Support and coordinate with sales and operations for document processing.

· Processing job sheets for daily issuing of invoices and quotations.

· Resolve outstanding matters with client accounts.

· Perform administrative and office support to ensure smooth running of office operations.

· Perform data entry and general clerical duties, including stock accountability.

· General office upkeeping.

· Other ad-hoc duties as assigned.

. Good working environment.

. Near Yio Chu Kang MRT station.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Scope:

1. Manage cases filed in the General Division through reviewing, analysing and identifying issues with, processing and monitoring filings and other documents in accordance with the applicable legislation, rules, practice directions, standard operating procedures and policies;
2. Draft reports, notices and correspondence to, and liaise with, internal stakeholders, lawyers, self-represented persons and other external agencies to facilitate the efficient disposal of cases;
3. Upload the correspondences/emails/documents sent in the respective case files in the case management system;
4. Update case-related information in the case management system; and
5. Perform other administrative duties relating to case management and fixing of hearings.

Requirements:

• At least 4 years of relevant working experience
• Able to handle high volume of work independently
• Able to interact across relevant stakeholders within the organization
• Good communication skills (both verbal and written)
• Keen for continuous learning and obtaining new knowledge

Salary: $3600 to $4800/month (depends on experience)

Location: Clarke Quay

Contract Period: Feb to April 2025 (3 months)

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

5 / 5.5 days, Islandwide
Salary: $2000 - $3000

Job scope :
* Attend to customer enquires relating to sales or sales operations
* Handle office administration matters such as application/renewal of work
permits, worker insurance, etc
* Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
* Assist in typing of quotations, invoices and other documents
* Handle purchasing of stock/supplies required
* Manage sales enquiry log book paperwork

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Are you a tech-savvy professional with a passion for delivering exceptional customer service? We are looking for a Helpdesk Support Specialist to join our team and provide top-notch IT support to our clients.

Key Responsibilities:

• Provide first-level IT support and troubleshooting for desktop systems, browsers, and applications.
• Handle helpdesk tickets efficiently, ensuring timely resolution of issues.
• Perform simple reporting and analyze helpdesk data to improve service delivery.
• Support and maintain MS Office Suite applications and related software.
• Uphold a positive and professional attitude while ensuring excellent customer etiquette in every interaction.

Qualifications and Skills:

• Diploma in Computer Science, Information Technology, or a related field.
• At least 2 years of IT support experience in a helpdesk environment.
• Strong technical proficiency in desktop systems, browsers, and the MS Office Suite.
• Experience in data analytics and generating helpdesk reports is a plus.
• A positive work attitude, adaptability, and excellent customer service skills are essential.

EA License: R1873481

Company EA License: 11C4879

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualification

• Ability to communicate and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Administrative roles

ROLES & RESPONSIBILITIES

• To assist in fixing Vending Machines (non-electrical works), such as

1. Removing and fixing Vending Machine’s columns
2. Basic testing of Vending Machine
3. Regularly lift and/or move objects

• Cleaning of cylinders
• To assist logistics supervisor in delivering machine to location
• To upkeep 5S housekeeping at Technical Services
• Ability to do welding.
• Any other duties assigned by Superior

REQUIREMENTS

• No experience required, training will be provided
• 2 months contract until February 2025.

Work Location: Kaki Bukit View

Technical Superintendent

• Salary: S$ 7,000 to S$ 10,000
• Location: Alexandra Point / Fujairah Branch Office (Rotation travel)
• Working hours: 5 days, 9.30am to 5.30pm

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

You are responsible for managing and replying emails on customer complaints, shipping orders and enquiries. Other warehouse operations might include printing air waybill (AWB) and inventory tracking. You must be interested to learn coffee machines and its technicalities.

Responsibilities:

• Managing day-to-day emails, responding to user enquiries and resolving technical problems calmly and promptly.

• Patient and possess excellent communication skills to provide technical support and guidance to end-users.

• Liase with the fulfillment manager to ensure seamless integration of email enquiries with the correct order fulfillment.

• Liase with the fulfillment manager on operational inventory tracking, printing air waybill (AWB) and order fulfillment

Specifics:

• -VAT emails (rest assured)

• -VAT refunds

• -customs documents

• -Amazon chat

• -Wechat chat

• -Emails generic burr etc questions

• -Custom orders

• -Ebay and amazon orders

• -Stocktake

• -Any other admin work

• -AWB creation

• Performs other related duties as assigned

Traits:

• Prefer and work well in small team (∼3 people)

• Physically fit

• Patient and Determined

• Self initiated with good communication skills

• Collaborative

• Computer Savvy

• Willing to learn coffee and coffee machines

Location:

• On-site, West of Singapore

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

• Central-North location
• 5 days work week
• Excellent career progression
• Attractive employee welfare benefit
• Regional projects spanning from Singapore to China, Bhutan, and Cambodia.

Responsibilities:

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural/ geotechnical design and excellent delivery of service to clients.

• Serve as Qualified Person (QP) and responsible for PE endorsement for projects assigned
• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural/Geotechnical Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports
• Registered with Singapore PE Board as Professional Engineer
• Willing to sign as signing QP

We regret that only shortlisted candidate will be notified.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description:

• Provide Pre-Sales and After Sales Supports on the Products developed by the Company
• Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
• Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
• Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
• Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
• Assist in project management, product development, implementation, testing, support and maintenance of software applications
• Meet performance (SMART) goals and objectives set by upper management
• Report on the progress of goals and objectives
• Monitor performance progress with management

Qualifications & Experience:

• Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
• Ability to respond rapidly and professionally to problems originating from customers
• Possess strong analytical and problem solving skills with excellent communication skills
• Ability to work independently with minimum supervision
• Knowledge in Financial Accounting, MS .net or SQL environment an added advantage