You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

JOB SUMMARY

We are seeking a highly skilled and experienced Technical Engineer to join our team as a key leader in our engineering department. The successful candidate will play a pivotal role in overseeing the daily operations of building systems, with a primary focus on M&E and Air Conditioning and Mechanical Ventilation (ACMV) systems. The individual will be responsible for managing a team of shift leads and technicians, ensuring the seamless functioning of our facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Technical Expertise: Demonstrate in-depth technical knowledge of Building General M&E, ACMV systems, and Process Utility Systems(CDA, UPW, PCW, PVAC, Scrubber, etc.).

· Team Management: Lead and manage a team of shift leads and technicians to ensure optimal performance and efficiency.

· System Oversight: Oversee the operation, maintenance, and troubleshooting of building systems to ensure reliability and compliance with industry standards.

· Preventive Maintenance: Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of equipment.

· Emergency Response: Respond promptly to emergency situations, coordinate with relevant teams, and implement corrective actions to resolve issues efficiently.

· Documentation: Maintain accurate records of equipment, maintenance activities, and compliance documentation.

· Collaboration: Collaborate with other departments to ensure a coordinated and integrated approach to facility management.

SUPERVISORY RESPONSIBILITIES

Supervises technical shift team who support the site on a 24 x 7 basis. Responsible for ensuring shift coverage and delivery of planned and preventative maintenance works. Provide coaching, assistance such as technical guidance and training to co-workers. Coordinate site works and assign tasks. Foster a collaborative and positive work environment.

QUALIFICATIONS

· Proven experience as a Building Operation Engineer or similar role.

· In-depth knowledge of Building General M&E, ACMV systems, and Process Utility Systems.

· Strong leadership and team management skills.

· Excellent problem-solving and decision-making abilities.

· Ability to work effectively in a fast-paced and dynamic environment.

EDUCATION and EXPERIENCE

· Bachelor's degree or Diploma in Facility Management, Mechanical or Electrical Engineering or a related field.

· Knowledge and understanding of all applicable good practices and techniques, laws, project controls and environmental regulations to include safety regulations.

· Previous experience in a supervisory or managerial role is preferred.

CERTIFICATES and/or LICENSES

Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local jurisdictions.

COMMUNICATION SKILLS

Ability to comprehend, analyse, and interpret the complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

· Understanding of budgeting and cost management related to building operations.

· Ability to contribute to financial planning and decision-making.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations.

Analytical mindset with the ability to assess situations and make sound decisions. Strong problem-solving skills.

OTHER SKILLS and/or ABILITIES

· Proficient in the use of computerized maintenance management systems (CMMS).

· Familiarity with relevant safety codes and regulations.

· Proficiency in Microsoft Office Suite.

· Ability to adapt to changing priorities and manage multiple tasks simultaneously.

· Strong interpersonal skills for effective collaboration with internal and external stakeholders.

Duties and Responsibilities:

· Serve as the technical expert for detailed design and construction aspects of the project

· Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

· Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

· Communicate and collaborate with other managers, suppliers, and contractors

· Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

· Analytical and mathematical mind, capable of evaluating and solving various complex problems

· Leadership skills necessary to manage and develop a teamwork ethics

· Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

· Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

· Ability to work independently as well as part of a team

The Junior Portfolio Manager supports the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. This role also supports the underwriters in administrative activities related to the underwriting process.

Key duties and responsibilities

• Responsible for entries (Treaties) in the Accounting and Underwriting system/platforms and all further modifications
• Enter T&C (Terms and Conditions) into the accounting system with accuracy.
• Check contractual T&C (Terms and Conditions), submit them to Underwriters for signature and draw their attention in case of ambiguities or changes,
• Check and process of accounts and claims advices,
• Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers
• Manage low complexity accounts, following standard procedures under guidance of a Senior Manager
• Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances,
• Perform ICS controls (Internal Control System) according to relevant guidelines and pro-actively support Underwriters in the performance of these controls,
• Monitor client accounts / statistics by using internal reports, perform data analysis and support Stakeholders with reports and statistics,
• Ensure compliance with sanctions and embargos by scanning respective lists and forward to Underwriter/Legal for further investigation if needed,
• Ensure completeness and proper filing of underwriting, accounting and claims documentation DMS (Document Management System)
• Maintain good communication with clients by attending internal and external meetings and workshops as required.
• Be accountable for internal and external audit purposes.

Required experience & competencies

• Bachelor / completed commercial internships (ideally in re-/insurance company) or equivalent
• Basic insurance and reinsurance knowledge and eagerness to deepen expertise.
• Working experience in (re-/insurance) accounting and underwriting assistance and/or controlling preferable
• Advanced MS Office skills (focus on MS Excel, Power Query)
• Business Object skills beneficial
• Power Bi, Tableau, skills beneficial
• Advanced analytical skills and accuracy
• Advanced communication and team collaboration skills with both internal and external stakeholders and team members
• Sense of reliability and responsibility

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 9-12 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 7-10 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibility:

• Coordinating projects and monitoring activities at worksites.
• Taking appointments.
• Managing workers.
• Coordinating tasks and scheduling.
• Liaising with clients and vendors.
• To prepare jobsheets for timely submission.
• To handle any other assignments, eg. ad-hoc duties.

Requirement

• Diploma Civil Engineering / Engineering.
• Minimum 5 years of relevant experience in the construction sector.
• Possess Valid Class 3 Driving license.
• Only Singaporean or PR.

Job Description:

• manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.

• respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.

• liase with users and authority to prepare and submit detailed work proposals for job requests.

• prepare costing, condition assessment, and proposal for maintenance works.

• responsible for inventory record, drawings, documentations and defect liability period registers.

• compile and maintain service reports, licenses/certificates on site.

• prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.

• supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.

• check and certify works done by sub-contractors.

• perform any other technical tasks as and when required.

Job Description:

• manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.

• respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.

• liase with users and authority to prepare and submit detailed work proposals for job requests.

• prepare costing, condition assessment, and proposal for maintenance works.

• responsible for inventory record, drawings, documentations and defect liability period registers.

• compile and maintain service reports, licenses/certificates on site.

• prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.

• supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.

• check and certify works done by sub-contractors.

• perform any other technical tasks as and when required.

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

Brief Summary

• Basic up to $4000 + AWS + VB
• Office Hour 5 Days : 8.30am-5.30pm
• Working Location @ Pioneer
• Semicon - Cleanroom Environment

Responsibilities

• Assemble, test, and maintain mechanical, electronic, and automated equipment.
• Follow protocols to ensure quality control and optimal equipment performance.
• Ensure workplace safety and maintain an organized environment.
• Conduct wafer and die testing, as well as die sorting, per schedule.
• Uphold 6S standards within the Fab environment.

Requirements:

• Minimum 1 year of relevant experience.
• Hands-on, team player with a growth mindset and eagerness to learn.
• Open to Singaporeans only.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Or email your resume to [email protected] for a confidential discussion*

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

The Role:

Job Scope/Responsibilities

• Provide admin support to the sales team
• Provide customer service and coordination support to customers
• Handle Phone calls & customer queries
• Customer support, delivery co-ordination; Invoicing, DO, PO..etc
• General administrative duties.
• Other duties as and when assigned

Requirements

• min. 2 years of relevant working experience
• Good interpersonal & communication skill
• Cheerful, positive,initiative and good team player.
• Bilingual in English & Mandarin
• Proficient in MS Office

Main Purpose of Job

To manage the overall process of inducting new Partners and their support staff in relation to the SJP systems and processes. You will support the Partnership to ensure that they are able to process new business efficiently and will identify any improvements that can be made to the process. Working in conjunction with the Partnership Development Manager’s you will also ensure the quality of documentation in relation to suitability letters and the completion of application forms are all completed to a high standard.

Key Responsibilities of the Job

1. Manage the onboarding of partners and supporting staff on all SJP systems and processes.
2. Drive internal management reporting that provide analysis to ensure quality submission of documents and efficient workflow are achieved.
3. Identify opportunities for process improvements
4. Drive changes and improvements in the client experience (from front to back) through various initiatives / projects.
5. Manage and assist implementation and subsequent usage of SJP’s internal platforms as well as change of process flow
6. Work alongside the Partnership Development Manager to ensure Partners understand the advice guidance process to advise their clients. You will need to train best practice around process and quality of advice documentation ensuring high standards are maintained.
7. Manage escalations and assist with issues from Partners and Advisers; provide resolution in a timely manner
8. Provide regular communication and sharing sessions to Partners regarding latest documentation, process flows and best practice updates
9. Actively share information with the team, ensuring team understanding is aligned with business priorities and opportunities

Requirements of the Job

Job Knowledge:

• Degree holder

• Relevant qualifications for the wealth management industry is desirable

• Proficiency in spoken and written English

• Experience in wealth management industry required

• Strong command in IT – Word, Excel, Outlook, etc.

• Experience in Salesforce is mandatory

• Project Management experience is a plus

Interpersonal Skills:

• Ability to drive initiatives independently

• Good and innovative team player

• Multi-tasking with high accuracy

• Strong in time management and communication skill

• Ability to build relationships to deal with Partners, Partner Support staff and 3rd Party providers locally or in the UK

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.

Job Responsibilities:

• Support the sales team for business related activities including quotations and price approval
• Track and follow up with request
• Work with Sales Operations team on business operational activities
• Support sales team on related business reporting and on-demand business reporting

Job Requirements:

• More than 2 year’s experience in a sales/marketing related position
• Familiarity with CRM systems eg. Salesforce, Zoho CRM etc.
• Excellent Excel skills
• Excellent communication skills
• Ability to speak Mandarin and/or Cantonese advantageous
• Ability to work in a high-pressure deadline driven environment

To find out more, kindly send your CV to [email protected].