• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 9am – 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Managing and processing orders such as Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing/Billing and other supporting documents such Export documents for overseas customers
• Update sales reports and inventory reports
• Assisting sales representatives with their queries such as preparation of quotations, presentations slides and samples for customers
• Monitoring of product availability
• Communication, liaising between the sales team and other departments to ensure smooth operations
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Jurong West

Salary: $2500- $3500

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

Job Responsibilities

• Provide end users with PC hardware & software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches, and antivirus software.
• Troubleshooting PCs, printers, radio frequency (RF) and PDA devices, as well as software problems.
• Support & maintain the company's various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and coordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentation of work processes, system workflow, operating procedures, and new projects.
• Assist in user account creation/amendment/deletion based on user requests in the ticketing system.
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Assists System Administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting up, configuring, and maintaining network equipment such as routers and switches in Wide Area Networks (WAN), Wireless LAN (WLAN) and Access Points.

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. 1-2 years of experience in IT field.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay)

Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Requirement:

• With relevant working experience in sales coordinator / customer service.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Job Description:

• Provide presales and post-sales support on the technical queries by customers on the automation product.
• Provide technical support to customers via phone call or in person to provide solutions for them.
• Responding to their needs and make the best recommendation for them.
• Work closely with sales team to ensure they are equipped with up-to-date technical information.
• Provide product training and conduct product demonstration to customers.
• Perform needed evaluation and assessment on customers’ workpieces to ensure it is fulfilled as per their requirements.

Job Requirement:

• Good interpersonal and communication skill
• Welcoming fresh entry level with electrical/electronic or mechatronics background
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Willingness to learn and with positive attitude

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

KEY TASKS AND RESPONSIBILITIES:

Safety & Compliance

• Prioritize vessel and crew safety.
• Assist in preparing maintenance records, technical reports, and repair schedules.
• Compile and review monthly Deck and Engine reports.
• Maintain records for audits, inspections, and vessel certifications (Class, Flag, PSC, FSC).

Documentation & Reporting

• Update and distribute circulars, schedules, and reports to the vessels
• Maintain technical documentation and ensure vessel certifications are current.
• Provide monthly SHEQ statistics and on/off hire reports.
• Assist with Project Management related work and prepare timeline schedules, project tracker etc.
• Assist to analyse PMS and other monitoring system data, it’s compilation etc. with the Technical Manager.
• Ensure all vessel plans, manuals, documents, certifications (All Class and Flag certifications incl. intermediate, annual, docking etc.) are maintained and keep a repository and list maintained for each vessel.

Procurement & Coordination

• Coordinate with suppliers and contractors for parts procurement and service needs as required and attend technical meetings, providing organizational and logistical support.
• Obtain quotes for various stores, spares, and services arrangement based on RFQ from vessels and vessel managers / operations teams
• Assist to ensure that all invoices are correctly matched to PO and DO. Ensure all invoices are checked and input of the relevant account codes on the invoices.
• Ensure that all invoices are approved by the relevant person and passed to accounts in a timely manner.
• Support procurement team for spare parts, consumables and vessel related services.

Support & Administrative Tasks

• Assist in preparing tenders, technical inspection reports, and project timelines.
• Organize travel arrangements for technical staff and process expense claims.
• Provide secretarial and logistical support to Vessel Managers and Technical Superintendents.
• Provide support to insurance claims related matters to Hull, Machinery and P&I.

Project Management

• Support new vessel management takeover, including document preparation and technical manual updates.
• Track inspection reports, action items, and vessel performance data.
• Prepare and update relevant action trackers related to inspection reports, punch lists, charterers inspections in close liaison with Marine and Technical teams.
• Prepare and assist the company on Tender bids, document compilation and other processes as required for the vessels charter.

Additional works and tasks as advised by the MD.

Essential Skills & Experience

• Suitable experience in a similar position in the marine industry with at least 3 to 5 years working as a Technical Assistant for vessel technical operations.
• Strong knowledge of shipboard systems and technical operations.
• Proficiency in handling technical documentation and data analysis.
• Effective communication and coordination skills.
• Ability to work independently and collaboratively in a team environment with an attention to detail and the ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Applications.

The Senior Technical Manager is in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace.

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 10 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Job Description & Requirements

The Senior Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace.

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

· Analysing current business processes, workflows and procedures to identify areas for improvement.

· Developing and implementing optimised processes and procedures to enhance efficiency, productivity and customer satisfaction.

· Collaborating with stakeholders to design and execute process improvement initiatives aligned with organisational goals.

· Monitoring and evaluating the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvement.

· Stay updated on industry trends, emerging technologies and process improvement methodologies.

· Following specifications and calculations to create various technical drawings with CADD systems.

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Company Description

BNF Group is a Singapore-based company with operations in industrial gas supply chain management, environmental services, and engineering. We serve customers around the world and are committed to sustainability and innovation.

Role Description:

Product Strategy and Vision:

• Define the product vision and strategy in collaboration with stakeholders.
• Develop and maintain a product roadmap that aligns with our objectives.
• Identify and articulate user needs in relation to our strategic goals.

Product Development:

• Work closely with stakeholders to define product requirements and specifications.
• Prioritise product features and create detailed product plans and timelines.
• Oversee the product development process, ensuring timely and quality delivery.

Stakeholder Management:

• Collaborate with cross-functional teams including operations, sales, marketing, and engineering.
• Communicate product updates and changes to all relevant stakeholders.
• Gather and incorporate feedback from stakeholders to continuously improve the product.

Technical Expertise:

• Provide technical guidance and support to the product team.
• Stay updated with the latest technology trends and advancements.
• Ensure the product meets high standards of quality, performance, and reliability.

Metrics and Reporting:

• Define and track key product metrics to measure success and identify areas for improvement.
• Prepare and present regular product performance reports to management.
• Use data and analytics to inform product decisions and optimisations.

User Focus:

• Ensure the product provides a seamless and valuable user experience.
• Conduct user testing and gather feedback to validate product features and enhancements.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 3-5 years of experience in product management, preferably in a technical role.
• Skills:

1. Strong technical background with the ability to understand and discuss complex technical concepts.
2. Excellent communication and interpersonal skills.
3. Proven ability to manage multiple projects and priorities in a fast-paced environment.
4. Strong analytical and problem-solving skills.
5. Experience with agile development methodologies and tools.

Preferred Qualifications:

• Experience in a startup environment or in scaling products.
• Background in software development or engineering.
• Familiarity with cloud technologies, AI, machine learning, or other emerging tech trends.

About the Company:
Our client are a leading provider of cutting-edge Information and Communications Technology (ICT) solutions, specializing in empowering businesses and organizations with advanced networking, cybersecurity, and digital transformation technologies.

Key Responsibilities:

• Deliver expert technical pre-sales support for network products and solutions.
• Engage early with customers to drive opportunities, including RFQ and tender processes.
• Understand customer requirements and propose complete, cost-effective solutions.
• Prepare solution write-ups, bills of materials, and collaborate with the Service Delivery team for professional effort estimation.
• Ensure technical terms and conditions are complete and accurate.
• Conduct and lead technical presentations and clarifications with customers.
• Identify technical and execution risks, and provide mitigation strategies.
• Integrate network solutions with input from other presales solution consultants.
• Transition awarded contracts to project implementation teams with detailed briefings on solutions and designs.
• Stay updated on product technologies, certifications, and advancements.
• Prepare technical capability slides and conduct in-house technology sharing sessions.
• Attain product/technology certifications to maintain premium partnership statuses with product principals.
• Perform other related duties as assigned.

Job Requirements:

• Diploma/Degree in IT or related fields.
• At least 5 years of experience in infrastructure/network pre-sales.
• Relevant network certifications such as CCNP/CCIE or Aruba Certification (preferred).
• Strong knowledge of virtualization and cloud (IaaS) technologies.
• Customer-focused, technically inclined, and a strong team player.
• Capable of working effectively both independently and within a team environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

We are seeking a skilled Regional Network Technical Lead to oversee the network infrastructure across Asia. This is a 12 months extendable contract role. There is a possibility for this role to convert to a permanent headcount based on the performance.

You will play a pivotal role within our Global Team, focusing on designing, building, optimizing, and ensuring the security and reliability of our network systems. Collaboration with our group entities across the region is key to this role.

Responsibilities:

• Accountable for the design and evolution of APAC Shared Offices Network in alignment with Central strategy and policies.
• Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
• Serve as the primary Network point of contact for Group entitities already part of Shared Offices or new entities joining.
• Proactively analyze network traffic and performance to identify and address bottlenecks or security risks.
• Develop and implement network security strategies in collaboration with security teams to safeguard critical assets.
• Manage Network Inventories and ensure readiness of critical equipment warranties and maintenance across the regional Network.
• Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Oversee network troubleshooting efforts, mentor operations members and group entitities peers, and lead root cause analysis of complex issues.

Support Network Central:

• Act as the Regional Network expert supporting operations in the Singapore Telco Node and potentially other Asia and worldwide Telco Nodes.
• Manage on-site operations at the Singapore Telco Node on behalf of the Network Central team.
• Lead network-related projects for the Singapore Telco Node, including configuration preparation and collaboration with vendors and central teams for successful implementation.
• Ensure regional Group entitities adhere to Network Central standards and escalate any deviations.

Preferred Qualifications:

• 10+ years of extensive network administration experience, including leadership or mentorship roles.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Exceptional troubleshooting and analytical skills, capable of quickly resolving complex network outages.
• Strong communication and collaboration abilities, effective in both technical and non-technical settings.
• Experience in multinational environments with complex organizations, collaborating across diverse teams.
• Customer-oriented mindset with a focus on problem-solving and continuous service improvement.
• Ability to manage multiple projects, prioritize tasks, and deliver results in a fast-paced environment.

Argyll Scott Consulting Pte Ltd

Roles and Responsibilities for this role

1. The contact point for users and work with Functional BA to identify the root cause and provide solutions.

2. To perform analysis of production defects / findings to identify root cause.

3. To identify and propose workarounds and solutions for production issues.

4. To analyse the requirements and identify the technical solutions for Avaloq functional changes.

5. To prepare the FSD and TSD, where applicable.

6. To walk through the solutions with users to confirm that they are as per the requirements.

7. To perform parameterization, unit testing and SIT, where applicable.

8. To understand the various batch jobs, purposes and the underlying functionalities.

9. To provide Avaloq technical solutions for issues relating to performance of the system.

10. To perform audit of codes delivered by the other team members or vendor resources.

11. In-charge of support of the newly delivered Avaloq Web Banking and developments required by business consumption for Avaloq Web Banking (CAPI/AMI/Micro services).

Location: North, Singapore

Experience: 6+ yrs

Domain: Banking (Must)

Mode: 1 Year contract under us, extendable

Interview rounds: 1 or 2

Availability: 30 days

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description:

Technical Support:

• Respond to and resolve IT support requests via phone, email or ticketing system
• Diagnose and troubleshoot hardware, software and network issues
• Install, configure and maintain computer systems and software applications

Hardware and Software Management:

• Manage the setup and maintenance of laptops, printers and other IT equipment
• Perform regular updates, patches and upgrades to ensure optimal performance and security

Network Support:

• Assist in maintaining LAN/WAN connectivity, Wi-Fi setups and VPN configurations
• Identify and resolve network related problems, including internet outages and connectivity issues

Incident and Problem Management:

• Log and track issues using a Service Desk Management tool
• Escalate unresolved problems to higher-level support teams or vendors
• Follow-up to ensure timely resolution of incidents

Security Compliance:

• Support adherence to IT security policies and procedures
• Assist with data backups and cybersecurity measures
• Maintain an accurate record of all service assets and configurations

Job Requirements:

• Applicant MUST meet these minimum qualifications to be considered an applicant
• Minimum 5 years of IT support or equivalent experience
• BS in Computer Science, Information Technology, or related field or equivalent experience preferred
• Experience in administration of Microsoft technologies such as Active Directory, Office 365, SharePoint
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
• To possess relevant certification with ITIL frameworks; Microsoft Certified
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Pleasant attitude, approachable and friendly demeanor
• Ability to manage time and multitask effectively
• Patience and adaptability in handling technical issues and working with users of varying technical proficiency

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

We are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.

Responsibilities

• Provide onsite clinical support for continuity of clinical systems.
• Gather feedback/requirements for clinical systems improvement.
• Participate in clinical systems testing.
• Prepare, plan and schedule Users training session.
• Support Workgroups, feedback sessions and committee meetings.
• Provide both onsite and offsite clinical support to the End-Users pre and post implementation and during downtime procedures.
• Provide 24 x 7 on-call application support to end users through rostering.
• Accurately document reported clinical issues with minimal guidance.
• Responsible in testing clinical systems for implementation & engaging users.

Requirements

• Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
• Nursing or Healthcare Informatics Certification (Optional)
• Minimum 2 years continuous clinical experience in any healthcare organization or customer service experience.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Responding in a timely manner to service issues and requests in token based or maintenance support based
3. Providing technical support across the company (onsite or remote)
4. Troubleshooting Level-1 cases and escalate if needed
5. Liaising with vendors for maintenance service
6. Onsite deploy network / system projects
7. Other ad hoc duties assigned

Job requirements

1. Higher Diploma or higher in IT/Network/Communication related subject
2. Good working attitude
3. Related experience in IT/Network/Communication industry
4. As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Reality Labs is building products that make it easier for people to connect with the ones they love most, enjoy top-notch, wire-free VR, and push the future of computing platforms. We are a team of world-class experts developing and shipping products at the intersection of hardware, software and content.

We are seeking an exceptional Technical Program Manager (TPM) with a passion for working with multidisciplinary, global teams in order to bring new immersive technologies to life in a fast-paced environment. This is a highly cross-functional role that requires demonstrated experience leading technical software initiatives, program management, clear communication, and influential leadership skills. The right candidate will help structure new programs and projects in alignment with roadmaps, ensure prioritization with cross-functional alignment, build detailed milestones and execution plans, ensure end-to-end delivery while providing updates through transparent and concise communication.

The job entails working closely with partners in APAC and coordinating with a team based in California.

Responsibilities:

• Autonomously work with cross functional teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with cross functional teams and partners, develop end-to-end execution plans for on-time product milestone delivery.
• Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Participate in external client meetings
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Minimum Qualifications

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience in navigating through ambiguity, driving timely decisions, and presenting to diverse groups (technical and non-technical).
• Experience building and shipping 0→1 products from inception to delivery.
• Experience in communicating effectively with a diverse range of stakeholders, collaborators and clients, at different levels.
• Experience prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.

Preferred Qualifications

• Advanced degree in Engineering, Computer Science, or a related technical discipline.
• Past experience developing MR/VR software products
• Past experience developing and shipping software products related to media, immersive media, and/or interactive media.

We regret to inform that only shortlisted candidates will be notified

EA Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504