Work Arrangements

• AM Shift (7AM to 430PM)
• PM Shift (430PM to 130AM) $25 Dollar shift + transport back home
• Rotating swing shift (mix or AM & PM)

Job Duties:

• Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components.
• Performs electro-mechanical assembly operations, troubleshooting and repair. Identifies and corrects errors.
• Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
• Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components. Enters data on computer terminal, such as progress, work expense and labor details. May perform computer programming, repair or software installs.
• Details finished work. Receives parts and performs audits to ensure all necessary parts are available to perform built, test and repair. Inspects parts for defects. Troubleshoots and improves processes and involved in test.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical or Electrical Engineering
• Relevant experience would be advantageous
• Relevant internship / academic background would be considered

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

1. Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.
2. Required language(s): Preferably English and Mandarin spoken.
3. At least 6 Year(s) of working experience in the related field is required for this position.
4. Preferably specialist in Engineering - Electrical or equivalent.
5. Must have knowledge in Instruments and Electrical System for Process Control Environment
6. Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants.

2) Troubleshooting and problem solving for field Instruments.

3) Calibration and commissioning of field Instruments.

4) Electrical equipment troubleshooting and general maintenance for the process plant.

A*STAR Infectious Diseases Labs (A*STAR IDL) is seeking a Laboratory Officer/ Technician (BSL-3 operations) to join us. The Laboratory Officer/ Technician will engage in day-to-day operations, housekeeping, maintenance of the high containment (BSL-3) and BSL-2 enhanced laboratories. This role will involve but is not limited to the following:

Job Responsibilities:

• Perform lab biohazard waste collection, sort, autoclave, and safe disposal.
• Liaise with biohazard waste contractor for scheduled disposal.
• Manage laboratory supplies, chemical and equipment inventory.
• Assist in coordination of the lab maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and stock checking.
• Track and manage personal protective equipment (PPE) inventory, perform regular checks, and replenish stock as needed.
• Maintain overall cleanliness and organization of the laboratories.
• Carry loads such as lab laundry and send for cleaning, drying and redistributing to storage cabinet.
• Perform ad-hoc duties as required to facilitate smooth and efficient operation of the lab.

Job Requirements:

• "N" Level/"O" Level/ITE/NITEC/Higher NITEC/Diploma.
• Minimum 2 years working experience in a BSL-2 laboratory setting.
• Experience in a high containment environment will be advantageous.
• Team player, proactive and possess good communication skills.
• Ability to work independently under minimal supervision.
• Wear PPE and don respirator to perform daily work.
• Knowledge of biohazard waste management and autoclaving procedures.
• Familiarity with research animal facility housekeeping.
• Attention to detail and strong organizational skills.
• Willing to learn and ability to follow strict safety protocols and guidelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

In this role, you will have the opportunity to:

• Accurately uses aids and work instructions to make decisions about the proper production flow based on product type or services.
• Prepares materials according to documented procedures using standard lab equipment and maintains accurate and detailed product, process, instrument, and training records.
• Performs lab cleaning and decontamination protocols in accordance to work instructions and maintenance connection software, as well as maintains electronic records of tasks to ensure that work is performed in an accurate, efficient, and appropriate manner.

The essential requirements of the job include:

· Minimum N/O level, Nitec in a Science related field or equivalent by relevant experience.

· Proficient computer skills which include knowledge of the internet, Microsoft Excel and Microsoft Word.

·

It would be a plus if you also possess previous experience in:

· Previous laboratory and chemical handling experience. (Preferred)

· Basic knowledge in manufacturing practices.

Our client is specialized in the production and distribution of disposable medical devices.

• Perform technical support for daily manufacturing operation.
• Ensure all equipment are well maintained.
• Assists in machine and equipment improvement and upgrade.

Requirements:

• Nitec in Engineering or equivalent
• At least 3 years of troubleshooting equipment failure and handling technical issues experience in cGMP manufacturing environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Cabling Technician

Salary range: $2500 - $3500

Working days: Monday to Friday

Working hours: 8am-5pm / 8.30am - 5.30pm

Working Location: Mandai Estate (729931) - Kranji / Yew Tee

Job Description

• Install, repair, test & commission cable systems (voice/data/fibre optics)
• Performs termination and testing of new cabling
• Prepare / Install cable pathways & supports
• Assist in the preparation of tools & materials used for daily work assignments
• Troubleshoot cabling system issues & perform repairs & maintenance
• Assist co-workers with installation & routine maintenance of structured cabling systems
• Work closely with client to manage schedule operations of assigned duties.

Requirements

• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.

Required language(s): Preferably English and Mandarin spoken.

At least 6 Year(s) of working experience in the related field is required for this position.

Preferably specialist in Engineering - Electrical or equivalent.

Must have knowledge in Instruments and Electrical System for Process Control Environment

Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants

2) Troubleshooting and problem solving for field Instruments

3) Calibration and commissioning of field Instruments

4) Electrical equipment troubleshooting and general maintenance for the process plant

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

• Conduct regular fuel farm operations and maintenance tasks following SOPs and safety guidelines.
• Preparation the daily logs and supervise the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams.

Requirements:

• NITEC and above
• At least 2 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Electrical and Instrumentation Installation, commissioning and testing.
• Electrical and instrumentation maintenance, troubleshooting, repair and replacement.
• Calibration of instrumentation such as pressure, flow, level, temperature transmitter in process plant.
• Maintenance of switchboards for process plant.
• Carry out preventive/predictive maintenance of plant instrumentation, control and electrical system to ensure high reliability and availability.
• Conduct trouble shooting and locate sources of problems by observing instrument/ electrical devices in operation, listening for problems, using measuring tools and testing instruments for trouble shooting.
• Support project construction and commissioning of plant equipment and systems through active involvement in punch listing and commissioning activities; discuss equipment improvement and modifications with engineers.

We are seeking a talented Technical Support professional to join our dynamic team at Backer Cellnergy Pte Ltd. In this role you will be responsible for providing exceptional technical support to our valued customers. Your expertise in Electrical/Electronic Engineering will be crucial in ensuring our products and services meeting our customer's requirement.

Responsibilities

Site Visit:

1. Attend to Customer’s site visit and assist to carry out piping or equipment measurement and installation of our products. (For Singapore and Malaysia Regions).
2. Produce drawings and work on BOM list after taking measurement.

Production:

1. Assist in measurement and cutting of PTFE sheets and fabrics.
2. Assist in soldering works for cables connection.
3. Assist in clamping of connectors.
4. Perform data entry to SQL system.
5. Ad-hoc duties as assign from time to time.

Requirements

· Higher Nitec in Electrical Engineering

· Independent, self-starter, team player, eager learner, initiative and responsive

· Experience in Semiconductor and Building and Services industry.

. Possess good electrical knowledge. Electrical panel design and auto-cad knowledge will be an added advantage.

. Able to attend to site visit and assist in measurement and installation of our products.

(For Singapore and Malaysia Regions).

· Possess class 3 driving license to use company’s van to attend to customers site visits.

. To produce drawings and BOM after site visit or survey.

Job summary

The Technical Support is primary responsible for carry out installation of our products and support in production work order.

As an Outside Broadcast (OB) Cable Technician, you will play a vital role in supporting the preparation and deployment of OB cables for event coverage, primarily in sports.

This position provides an excellent platform to learn about rigging for broadcasting events and opportunity to travel with the crew after a couple of years of experience. No prior experience is necessary, as we will provide training to handle and prepare the various types of cables and rigging to support our projects.

Key Responsibilities:

• Collaborate with the OB Cable Team to prepare cabling requirements for outgoing shipments to all projects.
• Inspect, troubleshoot, and maintain cables from returning shipments post projects.
• Recoiling and packing of cables on drums, palletizing drums, and storing pallets on designated shelves.
• Test and prepare camera cables (SMPTE, Triax camera), audio looms cables and all engineering cables in general require for the interconnect and interfacing of broadcast equipment.
• Carry out fiber splicing, including using fiber tools and fiber optic test equipment, such as fusion splicer, power meter, and OTDR.
• Inspect fiber optic cables to ensure no defects that could undermine signal strength and performance and repair or re-splice damaged fiber if required.
• Test and prepare various audio, video, and power cables.
• Follow all company health and safety procedures.
• Perform other related duties as required.

Requirements and Qualifications:

• High school diploma or equivalent.
• Able to work in a fast-paced environment.
• Strong work ethic and a team player.
• Physically able to lift up to 20kg or more.
• Flexibility to work weekends and holidays.
• Willingness to work in a warehouse environment.
• Good verbal communication skills.
• Certificate to work at height is a plus.

Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.

Required language(s): Preferably English and Mandarin spoken.

At least 6 Year(s) of working experience in the related field is required for this position.

Preferably specialist in Engineering - Electrical or equivalent.

Must have knowledge in Instruments and Electrical System for Process Control Environment

Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants

2) Troubleshooting and problem solving for field Instruments

3) Calibration and commissioning of field Instruments

4) Electrical equipment troubleshooting and general maintenance for the process plant

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

• Assist with all Tier 0/1 and executive events around the globe.
• Operate and maintain streaming equipment.
• Book captioning and downlink facilities and remotely access and operate relevant equipment.
• Ensure technical success for all Live broadcasts.
• Be comfortable with Videon, WOWZA and AWS cloud streaming products and be able to assist with SRT, RIST, and ZIXI.
• Setup, integrate, and operate Live streaming equipment in video production environments.
• Interface and coordinate with technical producers and event managers.
• Mark up venue drawings with tech requirements (i.e. Power, Cabling, Projectors, Screens, etc.).
• Assist in the execution of action items for various internal projects.
• Provide consultation to internal customers for upcoming Lives.
• Assist internal customers in vendor selection, sourcing and management.
• Act as surrogate when team members are unable to attend meetings due to travel or other engagements.
• Remotely support onsite (and other) production teams to produce public Live streams.
• Develop and contribute to SOP (standard operating procedure) material and documentation around all aspects of streaming.
• Responsible for producing metrics to support the service.
• Implement and troubleshoot all aspects of signal flow in venue spaces.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ Years’ Experience in Live Streaming
• 3+ Years Experience in an Event Production Role
• Familiarity with Videon, Wowza & AWS Cloud
• Travel when required

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

ROLES & RESPONSIBILITIES:

Responsible for actuated valve assembly, disassembly, Inspection, repairs, function and pressure testing, mainly on valves, actuators, gearbox and associated oil and gas equipment.

Testing & certification – Function and pressure testing of a wide variety of valves and actuators, including ball valves, butterfly, gate/globe/check and choke valves. Complete all calibration and documentation associated with testing and repairs.

Using general hand tools and power tools, including manual and hydraulic torque and tensioning equipment.

Perform inspection and maintenance of field servicing equipment, including in-situ machining flange facers, hydraulic torque and tensioning equipment, and other associated equipment.

Perform general workshop duties.

Work safely in accordance with company processes.

Ensure quality checks on products made to ensure customers receive a high-quality product.

Travel to job sites and adhere to all site safety and performance requirements.

Follow all schematics and documented procedures in accordance with all Quality Control Standards

BASIC REQUIREMENTS:

Fluent in English both in speaking and writing.

3 years of experience in ball valves, butterfly, gate/globe/check and choke valves industry.

Technical educational background.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)

Cabling Technician

Salary range: Up to $3300

Working days: Monday to Friday

Working hours: 8am - 6pm

Working Location:Kranji / Yew Tee

Job Description

• Install, repair, test & commission cable systems (voice/data/fibre optics)
• Performs termination and testing of new cabling
• Prepare / Install cable pathways & supports
• Assist in the preparation of tools & materials used for daily work assignments
• Troubleshoot cabling system issues & perform repairs & maintenance
• Assist co-workers with installation & routine maintenance of structured cabling systems
• Work closely with client to manage schedule operations of assigned duties.

Requirements

• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience
• Class 3 driving license would be advantageous

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Cabling Technician

Salary range: $2500 - $3500

Working days: Monday to Friday

Working hours: 8am-5pm / 8.30am - 5.30pm

Working Location: Mandai Estate (729931) - Kranji / Yew Tee

Job Description

• Install, repair, test & commission cable systems (voice/data/fibre optics)
• Performs termination and testing of new cabling
• Prepare / Install cable pathways & supports
• Assist in the preparation of tools & materials used for daily work assignments
• Troubleshoot cabling system issues & perform repairs & maintenance
• Assist co-workers with installation & routine maintenance of structured cabling systems
• Work closely with client to manage schedule operations of assigned duties.

Requirements

• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Role:

Service Technician (Class 3 / Repair / Up to $3800)

(Cleaning Machines and Products Supplier)

• Salary: $2000 - $3800 + OT ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Provide comprehensive support for the installation and operation of audio-visual, video conferencing, display, and presentation technologies for all events, include prior checks for Auditorium and meeting rooms or when major events are held
• Operate audio visual equipment during meetings, including sound levels, remote cameras, video playback, and webcasting
• Liaise with event organizers on logistics support and event set up requirements
• Maintain, diagnose, test, and resolve issues with A/V equipment and media systems, ensuring minimal system and equipment downtime
• Regularly monitor and track inventory of spares and consumables, and request for purchase when necessary
• Update and maintains maintenance logbook or database
• Ensure safety and compliance in AV storage area
• Coordinate with Operations Team and contractor to repair the system if required
• To carry out routine checks on AV and VC systems and equipment to ensure they are in working condition
• Attend to requests/ queries, feedback and complaints pertaining to AV and VC systems and equipment, and provide professional advice on their technical requirements
• Any other duties as and when assigned

Requirements:

• Diploma in Audio or any relevant field
• At least 2 years of relevant experience in supporting the AV aspects for large scale events
• Able to work independently as well as part of a team in a constantly evolving environment
• Committed to exceeding expectations and delivering excellence
• Self-motivated, highly resourceful and proactive

Our client is specialized in the production and distribution of disposable medical devices.

• Perform technical support for daily manufacturing operation.
• Ensure all equipment are well maintained.
• Assists in machine and equipment improvement and upgrade.

Requirements:

• Nitec in Engineering or equivalent
• At least 3 years of troubleshooting equipment failure and handling technical issues experience in cGMP manufacturing environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

(2 years contract, renewable)

4 days, 8am-8pm/ 8pm-8am rotating shift

Address: Woodlands checkpoint

Salary: $2000- $2200

Job scope:

• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repaired equipment.
• Tracking and recording the fault patterns and trends for monthly progress reporting to government agency.
• Provide guidance to general public on the use of on-site equipment such as Fee Collection Terminals.

Requirements:

• Possess certificate in NITEC/Electrical/Electronic or related discipline
• Able to work rotating shifts (4 days work week)

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description & Requirements

Candidates Open for Shift can apply

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

• Assisting in setting up the test equipment for production and engineering team.
• Handle all Test & Backend Equipment sustaining i.e. Bench, ATE, Handlers, Thermostream, ICOS, Laser Mark, etc.

Requirements:

• Nitec in Electronics / Electrical Engineering, Mechanical, Biomedical, Mechatronics
• At least 2 years of experience with Advantest 93000/Teradyne J750.
• Able to work rotating 12-hr shift

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996