KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

A highly established global specialty chemicals company is looking for a Site IT engineer to provide technical support to IT Administrators and users at the sites, providing expertise for server and client infrastructure, software, security, telecoms and the network.

• Collaborate with and support IT Administrators and contractors at regional sites, providing specialized knowledge and advice.
• Resolve complex issues related to PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks.
• Provide first and second-line technical support to users, maintaining a customer-friendly attitude.
• Communicate effectively with global peers and colleagues to ensure compliance with IT policies.
• Support up to 200 users, keeping them informed about progress and resolving software and hardware issues.
• Conduct root cause analysis and actively share knowledge with IT Administrators and global colleagues.
• Support network and regional systems for process automation and local databases.
• Improve IT systems and processes, providing creative input to site management.
• Manage on-site projects, including local infrastructure or system upgrades.
• Represent multiple sites and offices, attend meetings, report findings, and implement solutions.
• Implement proposed solutions, including end-to-end project management and technical execution.
• Work outside standard hours, travel, and demonstrate flexibility.
• Ensuring employees are updated on progress and informed about expected issues, major incidents, and improvements.

Requirements:

• Experienced in providing technical IT support for end-points, on-premise & cloud servers, and networks.
• Knowledgeable in cyber security principles and best practices.
• Holds certificates in Microsoft Fundamentals (e.g., Azure Fundamentals or M365 Fundamentals), ITIL v4 Foundations, and Cisco CCNA.
• Demonstrates interest in and awareness of the latest trends in IT.
• Fluent in business English and a local language.
• Comfortable working in a multicultural environment with IT contacts across the region.
• Must be a team player with strong interpersonal skill

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Render all M&E Engineering support to the M&E Manager/Project Manager for the successful execution of the project.
• Liaise and coordinate with clients, consultants, consultant representative (RE/RTO), relevant authorities and sub-contractors on M&E issues and challenges.
• Coordinate with all M&E subcontractors, as well as project team structural and architectural colleagues to resolve all drawings, site discrepancy or technical issues.
• Attend all project meetings and progress meetings relating to meeting master program schedule.
• Ensure good M&E drawing management and the control of M&E documentation/filing on site.
• Ensure timely production and submission of M&E shop drawings, materials submission and method statements. All M&E shop drawings, materials and method statement are to be approved before use.
• Ensure all M&E site activities are well-planned, well-coordinated and on time.
• Oversee and guide all M&E staff/Supervisors/sub-contractors, ensuring work is carried out in accordance to the approved shop drawings, materials and method statements.
• Prepare accurate and comprehensive M&E progress report with photographs when required.
• Arrange for all M&E T&C works
• Work with Consultants to come out with proper site inspection schedule to be carried out by the relevant government authorities.
• Work closely with EHS Department to ensure strict compliance of safety regulations.

Requirements:

• Degree in Mechanical/Electrical Engineering or related disciplines
• Minimum 3 years’ experience for Main Contractor in project management and/ or site coordination works for building or civil projects

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

Responsibilities:

• Develop, maintain and support custom-built software application
• Develop software solutions for interfacing with customised hardware
• Preparation of technical documentation on Jira and Confluence
• Provide post-implementation support and carry out investigation and troubleshooting when necessary

Requirements:

• At least 5-10 years of development experience in C# .NET
• Experience in leading a team and performing code review.
• Experience using React or any other javascript framework
• Experience in relational databases such as MySQL and MSSQL
• Experience working with artificial intelligence and recognition is a plus
• Experience dealing with inputs due to hardware interface changes is a plus

Responsibilities

• Participate in new product development project from concept to launch
• Support and improve existing product lines
• Support activities to reduce production cost, lead-time and improve product reliability and quality
• Collaborate with external partners in joint product development projects
• Manage project scope, timelines, budgets, product specifications, production schedules, and any other deliverables
• Establish engineering specifications and production processes to meet technical, functional and quality requirements
• Coordinate and support manufacturing of prototypes and products to ensure reliability and quality of product
• Develop and perform assembly and test procedures for product according to specifications
• Identify and resolve all issues effectively to achieve all objectives
• Ensure proper documentation (including manuals) of all required information for product/projects
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair
• Provide product training and support internally and distributors

Requirements

• Bachelor’s degree in Electronics, Electrical or System related Engineering
• 3-5 years relevant experience in product development
• Familiar with programming languages C and C++

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

• Transport Pick-up point at various MRT stations!
• Candidates with no working experience but with relevant qualifications are welcome to apply!

Post 1) Engineering Assistant (Operation)

Job description:

• To support Production Technicians/Operators in machine and process troubleshooting, process change process control, failure analysis and assist supervisor in controlling the production team.
• To specialize in processes and to perform higher level of troubleshooting and failure analysis
• Guide the technicians and operators to achieve required output and quality
  To check on the supplementary materials change to ensure they are properly done
• To assist Line Engineer to check all the control chart and checklist
• To ensure smooth production operation with production report
• To monitor, troubleshoot and improve the production daily final test yield
  To perform maintenance and troubleshooting of machinery.

Post 2) Technician / Engineering Assistant (Manufacturing)

• Operation of the machines and process to ensure non-stop operation of the production line. Including regular input of raw materials to the fully automated line.
• Normal operation and monitoring of the machines to ensure that the output is of the required quality and quantity as well as to perform troubleshooting and repair whenever there is machine down so as to ensure minimum machine downtime is incurred.
• To perform target change, head calibration and to ensure proper procedure is carried out.
• For any major trouble, a written report is to be submitted to the supervisor regarding the nature of that trouble.
  Sample taking, measurement and writing of control charts/ checklists. To perform the conditioning of the machines if the measurement shows irregular trend and out-of specs occur.
  Carry out 5S and machine cleaning regularly to keep a high level of cleanroom cleanliness.
  Any other jobs as required by the production supervisor.

Requirements:

• Nitec /Diploma in engineering disciplines
• 2-3 years of relevant experience in manufacturing and cleanroom
  environment
• Able to perform 12-hour shift work.

Tempserv Pte Ltd
License No: 06C3745
Daniel Lee I EA. Reg. No: R1989151

Responsibilities:

• To be responsible for all the execution of Contracts progress.
• To monitor the installation progress as well as co-ordination with Clients, Consultants, Subcontractors to ensure efficient and timely delivery of assignment.
• To report and monitor of progress of project to Project Manager.
• To supervise and ensure works are in accordance to the contract drawings and specifications.
• To prepare method statement, shop drawings, installations / T&C check sheets, work progress report and other relevant documents for M&E related works with project teams.
• To coordinate with subcontractors and consultants on preparation and submission of shop drawings.
• To coordinate / prepare technical submissions with suppliers / subcontractors.
• To assist the Project Manager to negotiate / procure materials, equipment and labour in accordance to (or below) the allocated approved budget.
• To hold technical discussions with various stakeholders to resolve technical / site issues.
• To liaise and work with relevant authorities / subcontractors / clients on shop drawings / equipment submissions, inspections, testing requirements and commissioning.

Requirement:

• Diploma or Degree in Electrical / Mechanical Engineering or equivalent.
• At least 2-3years related working experiences.

HOW TO APPLY:

Interested applicants, please send your latest resume to ref31(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chan Xin Yi

EA Personnel Reg No: R23116030

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

• Location: Tampines
• Japanese MNC
• Basic + AWS + VB + Allowances
• Monday - Friday: 8.30 AM - 5 PM

Our Client provides customized power solutions to diverse industries across Asia.

Responsibilities:

• Responsible for market development across the entire range of power protection and power quality engineering solutions. This entails devising a comprehensive sales strategy, overseeing all stages of the sales process to ensure prompt and efficient customer service and response.
• Strong commitment to enhancing sales and profitability. The role involves working independently with minimal supervision, drawing upon previous experience to exercise significant autonomy and discretion.
• Developing sales lead generation and implementing a successful multi-level sales strategy.
• Cultivating and expanding commercial relationships with customers through regular visits, follow-up discussions, and gaining insight into customers' strategic plans to enhance the company's long-term business prospects and sales growth.
• Delivering technical presentations and training sessions to target customers.
• Monitoring the status of all sales leads and projects, and addressing customers' feedback on quality and delivery issues.
• To regularly communicate and update principals on sales pipelines and technical issues, ensuring appropriate follow-up by relevant parties.
• Responsible for overseeing all sales activities related to the company's products and services.

Requirements:

• Minimum in NITEC in Electrical or Electronics Engineering.
• Possess direct technical sales experience, with a minimum of 2 years in the field, preferably within the Power Protection Systems or Power Distribution Industry.
• Previous experience in engineering and sales is highly desirable.
• Demonstrate a willingness to travel whenever necessary.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Position: SRE Engineer Assistant

Job Responsibilities:

• Responsible for the operation and maintenance of online game marketing services, to ensure the continuous reliability of online services
• Responsible for daily operation and maintenance work such as version release, capacity planning, monitoring and trouble shooting
• Maintain the kubernetes cluster on the cloud, to ensure business continuity and stability, continuously improve performance and reliability
• Establish automated, intelligent operation and maintenance support tools and platforms

Job Requirements:

• Diploma or above, major in computer science or other related fields
• Familiar with Linux system and mastering commonly used system commands
• Understand standard network protocol. For Example: TCP/IP, HTTP, DNS
• Have a high sense of responsibility and teamwork spirit
• Familiar with at least one of the following programming: Shell/Python/Go

Plus to have:

• Familiar with mysql
• Having experience in application operation and maintenance, such as capacity planning, monitoring and SLA quality assurance
• Familiar with cloud technologies, such as Kubernetes, Prometheus, Grafana, Envoy, etc
• Familiar with cloud products, such as vpc, cloud loadbalancer, cloud monitoring and cost savings etc

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

• Diploma/ Degree in Electrical Engineering or related fields.
• Past Experience in an Engineering Consultancy will be an advantage.
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Shall be responsible for the design development, detailing, calculations,equipment selection, etc, as may be directed for specific portions of a projects.
• Shall be engaged in discussion with the relevant authorities for plan preparation and submission.
• Designs of electrical engineering service for building projects, and knowledge of mechanical engineering services
• Prepare tender documents, call tenders, evaluate tender returns and recommend tender awards
• Engage in discussions with relevant authorities for preparations and submissions ofplans
• Attend meetings with clients, contractors and suppliers
• Manage project through defined project scopes, detailed project plans & seek client’s agreements for sign-off
• Track project status and provide regular updates to ensure projects are on tracks
• Any other works as may be directed due to specific requirement of the projects

• MNC
• Location: Alexandra Road
• Monday - Friday: 8.30 AM - 5.30 PM
• Good company benefits
• 1 year Contractual (renewable)

RESPONSIBILITIES:

• Develop and execute business strategies aimed at sustaining business growth and attaining sales revenue objectives.
• Identify and explore new market prospects through proactive prospecting efforts.
• Organize and oversee sales and marketing initiatives such as roadshows, exhibitions, etc.
• Take charge of handling new sales inquiries and preparing quotations.
• Collaborate closely with the Marketing team to strategize on positioning, pricing, sales presentations, volume forecasts, and budgeting.
• Provide supervision, training, and motivation to retail outlet staff to ensure achievement of established Key Performance Indicators (KPIs).
• Stay updated on consumer and competitor trends and conduct thorough analysis of relevant information.

REQUIREMENTS:

• Hold a Bachelor's degree in sales and marketing, or a related field.
• Have a minimum of 2-3 years of sales experience in the telecommunications industry.
• Demonstrate strong presentation, communication, and negotiation abilities, with a proven track record in relationship building and management.
• Ability to work in a fast pace environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Great Career Progression
• Basic + AWS + VB
• Monday - Thursday: 8am to 5.30pm, Friday: 8am to 5pm

Responsibilities:

• Operational Support and Administration: This involves day-to-day management and support of systems, ensuring they function smoothly and efficiently.
• Performance Oversight: Monitoring and evaluating the performance of regional system and storage infrastructure to ensure optimal functionality.
• Issue Resolution: Addressing technical issues promptly as they arise, troubleshooting problems, and collaborating with vendors to resolve issues effectively.
• Monitoring and Maintenance: Ensuring comprehensive monitoring of all infrastructure and services to proactively identify potential disruptions and take preventive measures.
• Documentation: Maintaining accurate documentation of system configurations, procedures, and troubleshooting steps in a Knowledge Base for reference and future use.
• Infrastructure Changes: Assisting in the implementation of approved infrastructure changes, maintenance procedures, updates, and upgrades as required.
• Data Management: Performing data backups regularly and managing disaster recovery operations to ensure data integrity and business continuity in case of emergencies.

Requirements:

• Bachelor's degree or higher in Computer Science, Information Technology, or a relevant field.
• Minimum of 4 years of relevant experience working in a similar role.
• Proficiency in analytical and problem-solving skills.
• Strong focus on customer satisfaction and excellent communication skills.
• Demonstrated accountability and a strong sense of responsibility in handling operational tasks.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets