Company Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!
Job Description
Your Career
As a Consulting Engineer, you will be the expert on our solutions offerings for enterprise and industrial IoT security. You are the “go to” person for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with CE’s in the advanced or new technology areas). You will be required to -
Present to customers as our expert in IoT Security and deployment at all levels in the customer hierarchy, from technician to CIO. Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to IoT. Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative. Lead and support customer demonstrations (with our SE’s) that showcase our unique value.Interact locally and remotely with customers in an equally persuasive manner. Enable SEs through production of white-papers and other elevated technical collateral. Maintain bi-directional trusted advisor relationship with Product Management to drive client based insights/feedback and future solution direction.
The Consulting Engineering role is an overlay technical role that directly supports sales delivery of quota. CE’s are measured by their expertise and by their ability to lead to customer successes. There is also a requirement for close interaction with Product Management to ensure that we continue to deliver innovative solutions to our customers.
Your Impact
- Work with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers
- Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre sales' process for strategic opportunities - The Consulting Engineer will take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
- Provide product update and enhancement training to other SEs in the JAPAC region
- Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks IoT security offerings and integration in existing customer environments
- Assist in the training of new Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
- Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite
- Support relationship expansion with top existing partners for IoT security
Qualifications
Your Experience
- Bachelor's of Science (Computer Science) equivalent practical experience or equivalent military experience required
- 8+ years of experience as a presales engineer or solution architect
- Experience selling to customers in at least one of the following categories - Healthcare, Manufacturing, Utilities, and/or Public Sector
- Good understanding of Unix/Linux and Windows operating systems and scripting
- Experience that emphasises L2-L4 Networking, Network Security, Virtualisation and Cloud Computing
- Experience selling, demonstrating, installing and troubleshooting network infrastructure security products
Preferred Qualifications
- Knowledge of IoT (OT, SCADA, ICS, Purdue Model) and network security technologies – both from a technology and a business driver standpoint
- Experience selling, demonstrating, installing and troubleshooting IoT security products
- Experience working with Channel partners and understanding of a channel centric go to market approach
- Experience from companies in the enterprise networking security space
- Experience installing and configuring enterprise networking environments
- Experience understanding exploits, malware, ransomware, etc.their creation and activation
Additional Information
The Team
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfilment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.