Job Description:

Candidate will be part of Far-Backend Of Line (Far-BEOL) team of process module engineers, advancing specialty technologies at IME. His or her main roles and responsibilities include:

• Develop and support Chemical Mechanical Planarization (CMP) unit process capabilities for silicon photonics, flat optics, advanced packaging, MEMS, and wide bandgap semiconductor applications.
• Deliver innovations involving process methodologies, materials, or approach, and generate intellectual property related to various aspects of CMP.
• Participate as team member with process integration teams to actively support CMP process development, optimization and troubleshooting for various industry and grant projects.
• File patents/know-hows on new development activities.
• Publish research findings in prestigious journals and conferences.

Job Requirement:

• Masters with specialization in Electronics / Microelectronics / Materials Engineering / Chemical Engineering / Materials Science/ Chemistry / Physics or equivalent.
• Minimum 5 years of experience in CMP technologies, preferably in an industrial setting.
• Prior hands-on experience working on industry-scale 200 mm or 300 mm CMP equipment platforms (e.g., AMAT or Ebara platforms), with in-depth technical knowledge in process development, materials, and inline process control related to CMP.
• Knowledge of silicon photonics, advanced packaging, MEMS, or wide bandgap semiconductor technology platforms would be a plus, but not mandatory.
• Strong experimental design (DOE) and data analysis skills is preferred.
• Good interpersonal and strong demonstrated skills in collaborating with internal and external stakeholders.
• At least 2 years of demonstrated experience in managing projects of moderate complexity is preferred
• Good analytical skills and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.
• Self-driven with strong interest in next-generation applications of CMP technologies and industry trends.

Job Description:

Candidate will be part of Far-Backend Of Line (Far-BEOL) team of process module engineers, advancing specialty technologies at IME. His or her main roles and responsibilities include:

• Develop and support Chemical Mechanical Planarization (CMP) unit process capabilities for silicon photonics, flat optics, advanced packaging, MEMS, and wide bandgap semiconductor applications.
• Deliver innovations involving process methodologies, materials, or approach, and generate intellectual property related to various aspects of CMP.
• Participate as team member with process integration teams to actively support CMP process development, optimization and troubleshooting for various industry and grant projects.
• File patents/know-hows on new development activities.
• Publish research findings in prestigious journals and conferences.

Job Requirement:

• Masters with specialization in Electronics / Microelectronics / Materials Engineering / Chemical Engineering / Materials Science/ Chemistry / Physics or equivalent.
• Minimum 5 years of experience in CMP technologies, preferably in an industrial setting.
• Prior hands-on experience working on industry-scale 200 mm or 300 mm CMP equipment platforms (e.g., AMAT or Ebara platforms), with in-depth technical knowledge in process development, materials, and inline process control related to CMP.
• Knowledge of silicon photonics, advanced packaging, MEMS, or wide bandgap semiconductor technology platforms would be a plus, but not mandatory.
• Strong experimental design (DOE) and data analysis skills is preferred.
• Good interpersonal and strong demonstrated skills in collaborating with internal and external stakeholders.
• At least 2 years of demonstrated experience in managing projects of moderate complexity is preferred
• Good analytical skills and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.
• Self-driven with strong interest in next-generation applications of CMP technologies and industry trends.

• Proficiency in Scala programming and functional programming principles.
  • Strong SQL skills, including query optimization and database design.
  • Hands-on experience with Hadoop ecosystem tools (HDFS, Hive, YARN, MapReduce).
  • Familiarity with other big data tools like Spark, Kafka, or Flink is a plus.
• Problem-Solving:
  • Strong analytical skills with the ability to troubleshoot and resolve complex data issues.
• Communication:
  • Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
• Experience:
  • 6+ years of experience in data engineering, big data technologies, or a similar role.

Fabrica AI Full time Electrical Engineer - Invention of Automatic Tile Grouting Robots

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your role would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. The following tracks are available:

Core responsibilities:

• PCB, electronics design
  • Working with both hobbyist and industrial microcontrollers, single board computers, motor drivers etc.
  • Integrating motor systems of different types (DC, BLDC, with encoder feedback…), sensor modules etc.
  • PCB design
• Embedded programming

Possible additional responsibilities:

• Testing our robot on construction sites
• Managing external PCB production
• Harness design
• Overseeing a team doing all the above

Requirements:

• Experience with electronics design and embedded software at at least one industrial level project
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup more than having a stable job at a reputable company
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back on the envelope calculations
• Keenness to do more than is expected, impact driven, past side projects
• Excited about robotics and similar technical areas and exploring them in work and other projects
• Growth mindset driven

Our development process is very iterative and agile. Thus your role/tasks is/are likely to evolve over time. You would play a significant part in deciding how your work would contribute to our overall goals. If you like this process, you’d be a good fit for us.

Check out the link above for more information, and send your CV to [email protected]

Product area

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

Job description

As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.

You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.

Qualifications

Job responsibilities

• Build and operate Google's network reliably and at scale.
• Primary focus will be delivering Infrastructure capacity for APAC region.
• Responsibilities include design, planning, and installation support for optical transport.
• Beyond day-to-day responsibilities, you'll also work with more senior engineers to develop creative approaches for keeping operational costs low through tooling and process improvements.

Minimum qualifications

• Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
• 3 years of experience in Dense Wavelength Division Multiplexing (DWDM) or Transmission Control Protocol/Internet Protocol (TCP/IP) or system design operations methodology.

Preferred qualifications

• Experience in Troubleshooting of DWDM systems and topology and architecture.
• Knowledge of fiber types and their application; physical fiber characteristics; and standard testing tools Optical Spectrum Analyzer (OSA), Bit Error Rate Test (BERT), Optical Time Domain Reflectometer (OTDR).
• Understanding of networking and fundamentals of network troubleshooting at Layer1.
• Understanding of network transport design, equipment and infrastructure.
• Excellent written and verbal communication skills.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

MR portfolio

• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Accuracy of service records with particular attention to test & inspection results
• Adopting appropriate ESD control while servicing PH equipment
• Usage of appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

• Diploma/Degree in Biomedical or Electronics Engineering or equivalent
• At least 3 years of working experience in service or engineering roles, preferably in the medical device industry
• Good troubleshooting skills
• Good communication and interpersonal skills

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

The Senior Mechanical Engineer is a leadership role within EOS Defence Systems (EOS DS) and is responsible for solving problems using disciplined engineering techniques (e.g. software, mechanical, electronics, system, testing etc) to enable development of baselined and software designs that support the product development and product goals of EOS DS.

The Senior Mechanical Engineer exercises in-depth engineering technical knowledge within or across specialist disciplines and the ability to enable strategic alignment. Adherence to governance and standards and mobilising people to achieve business outcomes with the appropriate levels of integrity, safety and ethics is critical to the role.

The Senior Mechanical Engineer exercises initiative and judgement in the interpretation and application of policy and procedures. The Senior Mechanical Engineer may lead a small team and are responsible for managing, developing and guiding staff to achieve their full potential. They provide a high level of support to their team, in consultation with senior leadership, suggest staffing and workflow priorities and monitor and manage performance, health and wellbeing.

Primary Duties:

Specific Functions & Tasks

• Lead and support a multi-disciplinary team to ensure the timely and professional delivery of project outcomes.
• Produce mechanical designs that enable and satisfy defined requirements in the specified time frames.
• Work with systems engineers to ensure that all requirements are identified, captured and analysed.
• Work with project engineers to ensure design solutions are delivered on time and on budget and meet identified requirements.
• Produce mechanical designs that satisfy defined requirements in the specified time frames.
• Develop, review, update, modify, and approve mechanical design plans and work schedules.
• Prepare and review all documentation required to support designs.
• Perform conceptual design, models and drawings of complex mechanical assemblies.
• Perform FEA of models.
• Document designs including calculations, design options and decisions.
• Conduct design reviews with the view to endorse mechanical design.
• Perform test, evaluation, characterisation, verification & validation of mechanical assembles in collaboration with Test Engineers.
• Prototype mechanical assemblies and systems.
• Work closely with other engineering disciplines to ensure cohesive and complete system designs.
• Apply DFX principles (manufacturability, testability, excellence).
• Outline and assign work, review work for technical accuracy and adequacy and provide guidance and mentorship the Mechanical Engineers.
• Adhere to and ensure understanding and compliance with company procedures to achieve a safe and secure work environment.
• Other duties as required.

Strategy and Architecture

• Contribute to and communicate strategy for emerging, new, and current technologies, products, services within Defence Systems and have authority over and accountable for the innovation and delivery practices required to assure the implementation of this strategy.
• Assess and enable a high level of leadership and deep industry, defence system knowledge, and systems engineering best practice to maintain competitive advantage, exploit EOS DS technologies and minimise exposure and risk.
• Communicate, advocate and influence stakeholders through effective negotiation and communication while fostering an environment of innovation, learning and continuous improvement within and outside the organisation.

Development and implementation of Engineering

• Self-initiated and managed under broad direction and governance to be responsible for demonstrably leading self and others to produce designs and products that satisfy defined requirements in the specified time frames and meet group objectives.
• Undertake cohesive best practice designs and analysis and develop efficient work practices to support product development activities and business outcomes.
• Champion the assessment and use of rigorous development and problem-solving methods to enable safe, secure, and reliable solutions to engineering problems.
• Lead and work collaboratively with engineers across functional teams to solve complex problems as a team and ensure all requirements are identified, captured, and analysed such that the design/product can be developed that satisfies the safety, quality, policy, legislative and design authority requirements.
• Undertake clear and pragmatic tests, evaluation and verification activities on integrated system designs and prototypes (including formal check points) to verify and provide recommendations for sign-off of all design requirements to the lead engineer and design authorities based on relevant legislative requirements, standards and contracts.
• Prepare and review all documentation required to support designs and provide tailored advice and recommendations to teams and decision makers.

Relationship and engagement

• Actively listen, share knowledge and experience, provide guidance and mentorship, and work collaboratively to mobilise teams across engineering and other relevant internal and external customers to deliver engineering and business outcomes.
• Work with Production Engineers and Technicians to enable and ensure the best design solutions are delivered to solve production problems and obtain business outcomes under the broad direction of the Chief Technology Officer.
• Enable EOS Executive, Project Managers, and Project Engineers to ensure design solutions are delivered on time and on budget and meet other project management requirements.
• Communicate insights and provide deep engineering judgement for progress and the advancement of sound engineering solutions.

Delivery and operation

• Guide the design and execution of user acceptance testing and other verification activities to provide recommendations to the Chief Technology Officer, Chief Engineers and other Design Authorities.
• Support production and review manufacturing and supplier requirements to meet specified timeframes, engineering standards, and business outcomes.

People and skills

Work in cross functional multidisciplinary teams to enable self and others to solve engineering problems and implement solutions

Key Attributes:

• Ethical Leader.
• Influencer.
• Deep Technical knowledge.
• Problem solver.
• Engineering judgement.
• Details oriented.
• Works Collaboratively.
• Insightful.
• Communicates well.
• Inventive.
• Solution orientated.
• Team builder.
• Uses experience for sound judgements

Department Overview:

Aristos Solutions BU focus on creating customised state-of-the-art automation solutions for all possible industries. By utilising Akribis Systems' direct drive linear and rotary system, we are able to achieve high speed and high precision assembly, inspection or testing solution for our customer.

Job Description

• Application support and setup of motion control system, machine vision system, signal and control devices, used in motion control products and automation equipment
• Design of electrical schematic diagram, single line diagram, cable harness and build, for motion controller systems, device and sensors, used in Industrial automation machine and equipment
• Perform DOE for risk mitigation and feasibility studies on design concept
• Creation of Bill of Material of cables assembly and electrical component used in project
• Review and guides the development of product manual and application notes for new products/applications
• Evaluate and recommend product / solutions for new applications according to customer’s specification
• Understand and help to resolve application issues encountered in projects and by customer
• Work with team to fomulate work instructions
• Machine commisioning in factory/customer Site
• Ensure design meets project required milestone and timeline
• Provide training to customer
• Overseas travel is required with short notice period

Qualifications

• Candidate must process at least Bachelor Degree in Mechanical / Electrical / Mechatronic Engineering or equivalent OR-Fresh graduates with relevant knowledge in their course of study are welcome to apply.
• Knowledge in programming and / or experience in automation field are added advantage
• Preferably with 1-2 Year(s) of working experience in Industrial Automation, Semiconductor or any other related field/industry is required for this position.

Other Information

Skillset(s) Requirement:

• Required Knowledge: Power sizing, power distribution, motion control (advantage)
• Required Skill(s): AutoCAD, Solidworks, Motion control software (advantage)

Attributes:

• Strong communication and analytical skills, energetic and willing to work hard
• Ability to prioritize and multi-task in a fast-paced environment
• Responsible, Positive Attitude and able to work well as a team
• Possess good initiative and good critical thinking skill to solve issue at root cause level

Position Overview:

The Principal Electronics Engineer is a senior leadership role within EOS Defence Systems (EOS DS) and is responsible for solving problems using disciplined engineering techniques (e.g., software, mechanical, electronics, system, testing, project etc) to assure and advise on the development and/or delivery of products. The Principal Electronics Engineer possess deep technical and industry knowledge with the ability to influence and guide company direction, ensuring strategic alignment. The Principal Electronics Engineer is also responsible for developing products and designs that support the product development and product goals of EOS DS.

The Principal Electronics Engineer will lead and mentor engineers, up to and including Senior Engineers. They may provide technical assistance to multiple teams and provide a high level of support to those teams. In consultation with senior leadership, suggest staffing and workflow priorities and monitor and manage performance, health and wellbeing.

The Principal Electronics Engineer will have extensive engineering experience across the product lifecycle in a Defence environment, allowing them to provide leadership across engineering teams and execute technical authority as allocated.

Primary Duties:

Specific Functions & Tasks

• Provide necessary guidance and direction to produce electronics designs and analysis that satisfy defined product development requirements in the specified time frames and exercise allocated technical authority.
• Work with systems engineers to ensure all requirements are identified, captured and analysed.
• Lead conceptual design and schematic capture of complex electronic circuits.
• Ensure test and evaluation activities on electronics and system designs are undertaken to verify and sign-off of all design requirements.
• Initiate and/or participate in planning on electronics designs.
• Develop, review and champion the electronics engineering process within EOS DS.
• Ensure the preparation and review of all documentation to support designs.
• Perform conceptual, preliminary and detailed design of complex electronics assemblies.
• Simulate analogue and digital circuits.
• Document designs including calculations, design options and decisions.
• Prepare for and contribute to design reviews.
• Perform test, evaluation, characterisation, verification & validation of electronic subsystems in collaboration with test engineers.
• Prototype electronic circuits, wiring harnesses and other systems.
• Work closely with other engineering disciplines to ensure cohesive and complete electronic designs are delivered on time and on budget and meet project requirements.
• Apply DFx principles (manufacturability, testability, excellence).
• Review work and provide guidance and mentorship to Senior Electronics Engineers.
• Engage key stakeholders and subject matter experts across technical engineering and specialty areas to understand the concept of operations and user needs to elicit and decompose electrical requirements.
• Adhere to and ensure understanding and compliance with company procedures to achieve a safe and secure work environment.
• Other duties as required.

Strategy and Architecture

• Contribute to and influence strategy for emerging, new, and current technologies, products, services within Defence Systems and have authority over and accountable for the innovation and delivery practices required to assure the implementation of this strategy.
• Assess and ensure a high level of leadership and deep industry, defence system knowledge and systems engineering best practice to maintain competitive advantage, exploit EOS DS technologies and minimise exposure and risk.
• Communicate, advocate and influence persuasively through effective negotiation and communication while fostering an environment of innovation, learning and continuous improvement within and outside the organisation.

Development and implementation of Engineering

• Self-initiated and managed under broad direction and governance to be responsible for demonstrably leading self and others to produce designs and products that satisfy defined requirements in the specified time frames and meet group objectives.
• Undertake cohesive best practice designs and analysis and develop efficient work practices to support product development activities and business outcomes.
• Lead and work collaboratively with engineers across functional teams to solve complex problems as a team and ensure all requirements are identified, captured, and analysed such that the design/product can be developed that satisfies the safety, quality, policy, legislative and design authority requirements.
• Undertake clear and pragmatic tests, evaluation, and verification activities on integrated system designs and prototypes to verify and provide recommendations for sign-off of all design/product requirements to the Chief Engineer and Design Authorities based on relevant legislative requirements, standards, and contracts.
• Prepare and review all documentation required to support designs and provide tailored advice and recommendations to teams and decision makers.

Relationship and engagement

• Actively listen, share knowledge and experience, provide guidance and mentorship, and work collaboratively to mobilise teams across engineering and other relevant internal and external customers to deliver engineering and business outcomes.
• Work with Production Engineers and Technicians to ensure the best design solutions are delivered to solve production problems and obtain business outcomes under the broad direction of the Chief Engineer.
• Support the leadership alongside with the EOS Executive, Project Managers, and Project Engineers to ensure design solutions are delivered on time and on budget and meet other project management requirements.
• Communicate insights and provide thorough engineering judgement for progress and the advancement of engineering solutions.
• Apply interdisciplinary, collaborative approach to requirements including analysis of functional and non-functional requirements and functional performance specifications to develop effective solutions.

Delivery and operation

• Guide the design and execution of user acceptance testing and other verification activities to provide recommendations to the Chief Engineer and other Design Authorities.
• Support production and review manufacturing and supplier requirements to meet specified timeframes, engineering standards, and business outcomes.

People and skills

Work in cross functional multidisciplinary teams to enable self and others to solve engineering problems and implement solutions.

Key Attributes:

• Ethical Leader.
• Influencer.
• Deep Technical knowledge.
• Problem solver.
• Engineering judgement.
• Details oriented.
• Works Collaboratively.
• Insightful.
• Communicates well.
• Inventive.
• Solution orientated.
• Team builder
• Uses experience for sound judgement

Responsibilities:

- Respond promptly to and handle customer requests and queries.

- Resolve incidents by troubleshooting system and network problems, diagnosing and resolving hardware/software issues, and analyzing system logs for potential issues.

- Fulfill change requests, service requests, and close problem tickets, including applying OS updates, patches, and configuration changes.

- Conduct preventive maintenance tasks and vulnerability assessments to ensure security compliance and system hardening.

Requirements:

- Bachelor’s degree in Computer Science, Information Technology, or related field.

- Preferred certifications: CCNA, CCNP, CCIE.

- 1-3 years of experience in network and security management.

- Have experience in supporting firewall and network equipment such as Cisco switches, Check Point, and Palo Alto Networks.

- Strong problem-solving skills and a proactive approach to information security.

- Ability to work independently and collaboratively in a team environment.

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.