Job Description ▪ Work closely with the project related teams to ensure timely delivery of the contracted services.

▪ To assist in coordination and logistics management of:

o Staff security clearance matters

o Client device delivery

o Client device staging and image distribution

o Client device deployment & OS upgrade scheduling

o Client device acceptance

o Submission of Declaration Form & billing (if any)

o Support Project Manager on administrative matters (eg. Purchase etc.)

▪ Track and compile project report regularly.

▪ Update assets records of client devices handled by project team.

▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate

▪ Work with project team to handover the client devices for O&S

▪ Monitor, track & review the Project migration output and key project progress milestone.

▪ Submit the progress reports to Project Manager

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

• Understanding of Internet technologies (such as routing, switching, and network infrastructure) and technologies related to the ISP sector
• Possessing excellent analytical and problem-solving abilities, with a talent for addressing technical and operational issues.
• Skilled in network management and maintenance with a strong dedication to offering assistance with technical issues.
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Management of Enterprise Data Network includes administration, patching, upgrades, and migration tasks, as well as designing, preparing HLD/LLD, leading implementation teams, and managing service levels, demands, incidents, and changes.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and recommend appropriate solutions. Assisting with RFP/RFI reply.
• Experience in overseeing operations using ITIL methods / Project Management certification - PMP

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Job Responsibilities

• Develop, implement, and maintain efficient and controlled processes for the fabrication of parts, components, sub-assemblies, and final assemblies, ensuring adherence to cleanroom manufacturing standards (end-to-end process and including leak check/functional test)
• Collaborate with cross-functional engineering teams to facilitate the release and improvement of existing and new products, managing engineering change requests (ECRs) as needed to support design, quality, and operations.
• Estimate manufacturing work definition, cycle time standards, and provide recommendations for tooling, process improvements, and quality assurance to optimize product quality and production efficiency.
• Design and employ robust test procedures and scripts, working closely with design and software engineering teams to define testing specifications and develop test fixtures for cleanroom and non-cleanroom environments.
• Collect and evaluate operational and test data, conducting analysis to support corrective and continuous improvement initiatives, and actively lead and participate in Engineering Continuous Improvement reviews.
• Assess and refine work methods, processes, and procedures to ensure alignment with cleanroom protocols, documenting current practices, and maintaining a knowledge base for new and transferred products.
• Conduct root cause analysis for assembly and testing issues, prepare failure analysis reports, and implement corrective actions to mitigate reoccurrence.
• Perform Process Failure Mode and Effects Analysis (PFMEA) as part of new product development processes, focusing on the cleanroom environment's unique challenges.

Job Requirements

• Minimum Degree in Mechanical Engineering (ME) or Electrical and Electronics Engineering (EEE).or related field.
• Possess at least 1 year of experience as a Manufacturing Engineer in semiconductor, electronics, or engineering industries, with a preference for cleanroom manufacturing experience.
• Proficiency in Microsoft Excel, PowerPoint, VBA, Power Apps, Power BI; Design software experience with AutoCAD, SketchUp Pro, and Inventor for tooling and fixture development.
• Familiarity with software programming languages, including Python, VBA, LabVIEW, and C++ for developing test scripts and automation.
• Added advantage for candidates with a background or knowledge in Industrial Engineering (IE) to optimize process efficiency and productivity.
• Effective communication skills to interact with stakeholders at all levels globally and the flexibility to participate in meetings across various time zones.
• Willingness to work in a Class 100 ISO 5 Cleanroom Environment.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

DevOps Engineer

• Required skills:
  • 5 years of experience as a DevOps Engineer
  • Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI,) and configuration management tools – Terraform
  • Configuration management tools (Jira, Confluence, GitLab Wiki)
  • IAC setup for Infra - Terraform
• Collaborate with development and operations teams to design efficient CI/CD pipelines that streamline the build, test, and deployment processes.
• Implement GitLab CI/CD best practices and optimize pipelines to reduce build times and improve deployment efficiency.
• Develop and manage infrastructure as code scripts to automate GitLab infrastructure provisioning and configuration.
• Leverage GitLab APIs and CI/CD scripts to automate repetitive tasks, reduce manual intervention, and enhance team productivity
• Design and create release management- managing multi release deployments and env management.
• Strong knowledge of AWS services for Network, compute, storage, security, scalability, monitoring, and alert management
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Experience with IaC tools (e.g., Terraform, AWS CloudFormation) and version control systems (e.g., Git).

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

Network Engineer

Skillset Category Common

Mandatory Skills Checkpoint Firewall

Preferred Skills Network - Routing and Switching, Firewall Administration and Operation

Brief Job Description

• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.

• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.

• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.

• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.

- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.

- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.

- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

- Create and maintain comprehensive documentation for all implemented networks.

- Assist in preparation of proposals and solution presentations.

- Able to lead a team of network engineers (size).

- Attain key certifications for partnership with key vendors.

Our client, a well-known manufacturing company, is currently looking for a Support/Sales Engineer.

Responsibilities:

• Handle inquiries and manage partner relationships effectively.
• Engages in communication with partner company and distributors to facilitate business operations.
• Support sales activities, including generating quotations and submitting requested documents/materials.
• To provide products technical support to customers and distributors.

Requirements:

• Bachelor's degree in Engineering field.
• More than 3 years of experience in Sales engineer, Service Engineer, or Support Engineer.
• Strong communication and interpersonal skills.
• Ability to travel frequently to support partner activities in designated regions, primarily in Southeast Asia.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Singapore Based (City Hall, may need work at site)
• 5 Days A Week (Monday – Friday), 8.30am to 5.30pm, Saturday may need work half day if work required (can claim OT)
• Minimum of 5 years of relevant site / building construction experience.
• Career Progression Opportunities

Requirements

• Minimum of 5 years of relevant site / building construction experience.

Roles & Responsibilities

• To coordinate with consultants / subcontractors on the shop drawings / samples / method statements and keep all involved parties updated of the latest changes.
• To attend to project / technical meeting and resolve site issues with owner / consultants for the site progress to proceed smoothly.
• To verify the work done on site are in accordance with the approved drawings / specifications / authority’s requirement and ensured that the subcontractor carry out rectification for non-compliance.
• To resolve site issues with consultants / subcontractor / supplier ASAP to minimise delay to the construction progress.
• To ensure that the related documentations are updated and ready for ISO audit.
• To cooperate with the safety department and carry out the assigned duties within the safety framework.
• Assist site management team in project Planning & coordination.
• Plan and schedule work sequences for construction operation.
• Arrange and prepare documents for authorities’ submission for Conquers, RI, TOP etc.
• To study tender / construction drawings, specifications, and contracts to understand project requirements.
• Understanding of critical project criteria related to schedule & productivity.
• Able to provide guidance to new staff / junior staff.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Main Job Duties and Responsibilities:

• Connect customers to the Company’s network at the Company’s Points of Presence
• Implementation of long haul and metro network augment, coordination and installation
• Work with Network Planning to provide Field perspective
• Work with Company’s NOC solving problems on the Company’s network
• Organize projects with contractors and internal staff
• Fiber optics network field activity
• Travel for business related projects as required, within country or abroad

Qualifications:

• Minimum 5+ years’ experience on telecommunication networks
• Working knowledge on telecom infrastructure and field experience installing telecommunication network equipment
• Experience in the use of optical test equipment: power meters, OTDRs and interpretation of results
• Problem solving and troubleshooting skills
• High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion
• Experience managing vendors and carriers
• Successful project management experience
• Technical field experience, certifications, or training

To support in the performance of Engineering functions such as conducting failure analysis using available FA tools, as well as performing quality inspections.

• Perform engineering jobs to support failure analysis using available FA tools such as Scanning Electron Microscopy (SEM),
• Energy Dispersive X-ray (EDX), Ion Mill, FIB, high power microscope inspection, de-processing, mechanical cross-section and
• bench testing, and generate reports.
• Perform critical engineering evaluations that require failure analysis and generate reports.
• Responsible for the maintenance of the Failure Analysis Lab
• Observe safety and housekeeping during day-to-day failure analysis activities.
• Observe and meet cycle time for all products for analysis.
• Liaise with external FA/Test laboratory for any test requirement.
• Perform inspections, checks, tests, and sampling procedures of incoming materials, parts and components used in the manufacture of products, partially assembled, or finished products.
• Accurately document the results of the inspections and testing done during incoming, outgoing, and in-process inspection.
• Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
• Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for rework confirming re-work.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database. Maintain all controlled document files and FA & Inspection records in a timely and accurate manner.
• Performs other tasks as may be required by immediate superior.

The ideal candidate will work with a team of developers and Project Manager to drive the software development delivery of one of the business platforms. He/she must be self-motivated and have strong communications skills with ability to multi-task.

Responsibilities

• Work with business owners and analysts to get an understanding of the business requirements to develop new user-facing features for business applications
• Build reusable code and libraries for future use
• Ensure technical feasibility of UI/UX designs
• Monitor and follow up on UAT defects/blockers raised and ensure closure
• Optimize application for maximum performance, speed and scalability

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field
• At least 5 years of relevant work experience in business application systems/software development including SDLC usage in financial domain
• Expertise in Java, JavaScript and front-end software development based on Spring framework
• Experience in Web Components, Database and CICD tools (Jira, Bitbucket, Jenkins, SonarQube etc)
• Experience in working on AWS Services
• Good end-to-end knowledge of financial services would be an added advantage

• Singapore Based (Gul Crescent - Company Transport @ Chinese Garden, Lakeside, Boon Lay)
• Monday to Friday: 8.15am - 5.45pm
• Diploma in electrical and electronic or mechatronics engineering; min 3 yrs experience
• Career Progression Opportunities

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

1. Work in Singapore, Bedok office, both female or male candidates can apply
2. 5-1/2 day work week, Mon-Fri 8.30 am to 6.00 pm, Sat 8.30 am to 12.30 pm
3. 14 days leave per year.

Work scope:

1. Engineering Documentation
2. Auto Cad Drawings (2D)
3. Sales Quotation (in-house training will be provided)
4. Fire Systems Design (in-house training will be provided)

Requirement:

1. Minimum secondary education.
2. Very good hands-on with Auto Cad 2D M&E drawings.
3. Very good hands-on skills with Microsoft Excel.
4. Good command of English both speaking and writing.

Duties:

- Planning and execution of project plans at construction site

- Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing

- Ensure construction site fulfill authority's code of practice and comply with safety house rules.

- Handle correspondence job paperwork and submission

- Liaise with all parties involved in the project including authorities, consultants, clients, subcontractors and suppliers

- Attend site meetings and inspections, report regularly on progress and monitor schedule

- Prepare and monitor work schedules, project costing, procurement, and coordination with all partied involved to ensure work progress smoothly and completed within target time and budget

- Supervise and report progress of the work to Project Manager

- Ensuring project progress are on schedule and to meet the timeline given

- Make sure having the latest construction drawings on-site and work is constructed as per drawing given.

- Update drawing if there is any revision and to keep a updates copy in site office and head office

- Feedback to Project Manager on any issue encounter on site and proposed feasible solution.

- Any other adhoc duties assigned by Project Manager

As a Software Engineer

• Work with cross-functional teams which consists of Software Engineers, Quality Engineers, User Experience Designers and Product Owners to deliver technical solutions.
• Drive adoption of relevant, up-to-date technologies, practices and tools in modern software development lifecycle
• Participate in Scrum ceremonies, such as Sprint Planning, Review and Retrospective
• Participate in regular tech-sharing and solutioning sessions.
• Write code that is clean and maintainable.
• Practice code reviews
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a fast paced environment
• Able to work independently with little supervision or guidance.

What we are looking for:

• Degree or Diploma in Computer Science, Electronics Engineering, Information Technology or related disciplines
• Experience in modern web applications development using ReactJS, NextJS, TypeScript and Kotlin/Java
• Experience in development of CI/CD pipeline and applications deployment using cloud services such as AWS
• Experience in database migration will be an added advantage
• Working experience in an Agile/SCRUM setup will be an added advantage
• Excellent verbal communication and listening skills
• Strong Analytical and problem solving skills
• Proactive, self-driven and motivated

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensures the smooth operation and optimization of the production process while upholding Good Manufacturing Practice (GMP) requirements.
• Identify opportunities for operational improvements and implement optimization strategies.
• Assist and guide Standard Users with system-related queries and issues.
• Collaborate with the production team to ensure the stability of production processes and the execution of operations.
• Respond to atypical production situations and emergencies, such as process outages, critical alarms, or equipment failures, diagnose issues and take immediate corrective actions or perform manual interventions together with Manufacturing supervisor/delegate, to restore normal operations and prevent any potential safety or quality incidents.
• Participate in manual intervention remediation projects. Identify, implement, and perform test execution for changes made to the system.
• Responsibility to adhere to any applicable EHS requirements.
• Attend to urgent requests and ensure timely resolution of issues. This involves providing support for manufacturing operations that may as and when be outside of regular office hours.
• Able to work on holidays and overtime as required. May also be required to adjust work schedule to meet production targets and demands.
• Any other duties as assigned by supervisor.
• Contribute to the promotion of Antaes services on top of assistance provided to client.

Job Requirements:

• Diploma in Applied Chemistry / Biomedical Sciences / Chemical Engineering / Bioengineering and other related fields.
• Possesses 3 – 5 years of relevant experience in the biotechnology or pharmaceutical industry.
• Skilled in navigating and utilizing PCS7 systems.
• Self-motivated team player with hands-on attitude and good communication skills
• Problem-Solving Skills with the ability to respond quickly and effectively in emergency situations.
• Good interpersonal skills for effective communication and teamwork.
• Experience in optimizing processes and providing user support.
• Capability to work independently and manage support requests outside of regular office hours.
• Working hours:
• Onsite: 2 weekdays, 8 hours each day
• Remote (WFH): Saturday and Sunday, 12 hours each day

Job Responsibilities:

• Manage and ensure updated documents and drawings are issued to the client and subcontractor
• Monitor the progress and keep track of the project timelines.
• Conduct weekly or monthly meeting with sub-contractors to update progress of work
• Ensure quality of work is achieved and all government and safety regulation are complied.
• Oversee drawing management and control of technical documentation
• Oversee and manage procurement of resources, control material usage on site.
• Organize labor, equipment and material for day to day site activities
• Any other duties assigned

This is a permanent role for a regional company working in the infrastructure construction company. The incumbent must be willing to work on Jurong Island.

Must be hands-on Primavera P6

• Degree or equivalent in Civil/Mechanical engineering

• Minimum 4 years in Oil & gas, Process/chemical plant EPC projects experience

We are seeking a dedicated and skilled Platform Engineer with expertise in Oracle Cloud Infrastructure (OCI), BMC, Control-M, Moody's Risk Analytics, and SQL. The ideal candidate will provide technical support and ensure the smooth operation of platforms in a 24x7 environment. This role involves proactive monitoring, incident resolution, and contributing to platform stability and performance.

• 3–6 years of experience in platform engineering, technical support, or related roles

• Proficiency in Oracle Cloud Infrastructure (OCI) and its components.

• Hands-on experience with BMC and Control-M for monitoring and scheduling tasks.

• Strong knowledge of Moody's Risk Analytics tools.

• Advanced SQL skills for query writing, optimization, and troubleshooting.

• Experience in providing 24x7 technical support for mission-critical platforms.

• Strong problem-solving skills to identify and resolve platform issues efficiently.

• Familiarity with ITIL processes and best practices for incident, problem, and change management.

• Detail-oriented and proactive approach to maintaining platform reliability.

• Ability to work in a fast-paced, rotational shift environment.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

1. Investigate and build cutting edge AI features for TikTok's camera effect platform

2. Build SDK that houses AI technologies and high-performance graphics rendering engine

3. Design and implement software architecture and frameworks for camera and effect processing pipelines

4. Profile and optimize real-time systems to achieve the best performance possible

Qualifications

Minimum Qualifications

- Extensive AI/CG/ML/AR domain knowledge and development experience

- Expertise in C/C++

- Expertise with graphics rendering APIs and game engine architecture

- Strong understanding of programming paradigms and design patterns

Preferred Qualifications

- Bachelor or Masters in Computer Science

- Excellent spoken and written communication

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.