Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Responsibilities:

• Prepare materials for planning meetings
• Assisting and supporting the sales team with marketing activities
• Provide support for marketing events and exhibitions as required
• Uploading marketing materials to online libraries, internet groups and social media sites
• Updating and maintaining the marketing department’s documentation and databases
• Other adhoc duties as assigned

Requirements:

• Minimum Diploma in Marketing
• Relevant experience will be an advantage
• Good interpersonal and communication skills, independent and ability to multi-task
• Bilingual in English and Mandarin - Processing of documents in Mandarin needed. Proficiency in Mandarin is essential
• Positive working attitude is required
• Experience in Retail / Fashion Industry will be prioritized
• Able to start work immediately

Roles and Responsibilities

Manage your Product Portfolio

· Manage the product life cycle of the portfolio under your care – e.g. price positioning, new launches, costs

· Brainstorm and execute new product development / product roadmap with guidance from the Product Marketing Manager

· Conduct product functionality and quality tests; coordinate with the relevant departments

Brainstorm and Execute Marketing Strategies

· Analyse, compile and define market trends

· Develop and execute GTM strategies to enhance brand awareness and drive sales, aligning with market needs

· Create and execute marketing assets

Shipping and Administrative Matters

· Manage shipping and compliance tasks, including government compliance and safety certification

Any other assignments by immediate superior

Requirements

· Bachelors in Marketing, Communications or similar preferred

· Experience as a marketer or in product marketing for min of 2 years in a related industry (e.g. electronics or FMCG)

· Proficient in using MS office applications (Word, Excel, PPT, Outlook)

· Creative and meticulous

· Willing to work on a broad spectrum of products / scope

Job Description:

• Purchase products and tools to assist with cleaning and landscaping operations
• Ensure products are of competitive pricing with the best quality
• Assist with purchasing budget to ensure sufficient supplies are always available
• Review existing suppliers, source for new suppliers and negotiate contracts while building good working relationships with suppliers
• Analyse current budget and expenses to ascertain where improvements can be made
• Maintain all documentation of purchases and prepare reports as requested by management, ensure all information is filed properly and made available when needed
• Highlight any significant differences in pricing
• Facilitate with procurement to ensure timely delivery of products

Job Requirements:

• 1 - 2 years of experience as a purchasing officer / executive
• Some experience sourcing for suppliers and negotiating pricing
• Has some experience using purchasing software
• Ability to develop and maintain good working relationships with internal and external stakeholders
• Strong verbal and written communication skills
• Highly organised and meticulous

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally-friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you.

The Plattering Co is known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. We are looking for an energetic and positive team-player to join our fast-growing company.

Key Responsibilities:

Procurement Process Management:

● Raise Purchase Orders (POs) based on business needs, ensuring timely procurement of goods and services. Collaborate closely with suppliers to guarantee on-time delivery of high-quality products.

● Oversee day-to-day receiving and verification of physical goods upon delivery to ensure items match orders in terms of quantity and quality.

● Generate and process ad-hoc supplier invoices in the procurement system.

● Maintain accurate and comprehensive records of all procurement activities, including creation and amendments of Purchase Orders (POs), verification, and closing of invoices.

Supplier Relationship & Negotiation:

● Source, evaluate, and onboard new suppliers, focusing on optimizing cost-effectiveness, quality, and lead times.

● Negotiate pricing, payment terms, and contracts to ensure favorable terms for the company.

● Regularly review supplier performance and manage supplier database, keeping track of key information like product offerings, pricing, lead times, and contracts.

Inventory & Warehouse Management:

● Maintain updated records of inventory, particularly packaging materials and event supplies.

● Liaise with the operations team to anticipate inventory needs for upcoming events and ensure sufficient stock levels are maintained.

Systems & Process Improvement:

● Continuously update the market list and other procurement tools to streamline ordering processes and improve efficiency.

● Contribute to process improvement initiatives, identifying opportunities to reduce costs or improve service levels with suppliers.

Financial Coordination & Documentation:

● Perform monthly PO reconciliation (SOA) to ensure all orders are accounted for and closed properly.

● Work closely with the finance team to ensure timely supplier payments, matching invoices with POs and delivery notes.

● Follow up with suppliers on any outstanding credit notes, discrepancies, or payment adjustments.

Ad-Hoc Duties:

● Provide support for cross-functional teams, especially during peak business periods.

● Assist with any procurement-related tasks required by other departments.

Requirements:

● Diploma in Business, Supply Chain Management, Procurement, or a related field.

● Possess 2-3 years of working experience in relevant fields (Catering or F&B)

● Detail oriented and organized.

● Excellent communication and interpersonal skills.

To apply, email your resume [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

•

Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

•

Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

•

Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

•

Assist with user account management, including password resets, access permissions, and Active Directory tasks.

•

Perform routine system maintenance, updates, and ensure system security.

•

Escalate complex issues to higher-level support teams or specialists as needed.

•

Maintain a high level of professionalism and customer service when interacting with end-users.

•

Support other IT projects and tasks as assigned by the IT Manager.

•

Ensure adherence to IT best practices, security protocols, and internal guidelines.

•

Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

•

Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

•

Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

Job Highlights

· Independent work culture and vast learning opportunities

· On Job Training

· Walking Distance from MRT

Job Responsibilities:

· Will be involved in supporting e-commerce and digital marketing business (Manage customer & product listings on marketplaces etc); across various department such as marketing, business development and operations

· Responsible for reporting and to be able to identify issues/anomaly in report

· Within a team; responsible for new features testing prior to launch to the market; Assist in preparation and implementation of marketing campaigns, including to create and review campaign creatives in line with business objectives to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth

· Manage day-to-day office administration and operations

· Work across various department on process improvement

· Able to adapt and react quickly to changing needs and business decisions

· Other ad-hoc duties as assigned

Job Requirements:

· Highly meticulous and pay attention to detail

· Willing to work on repetitive work with good quality, able to meet strict deadlines

· Good time management and organizational skills

· Proficiency in Excel, Work and Basic knowledge and skills in Adobe Photoshop or Adobe Illustrator would be a plus

· A team player with good communication & interpersonal skill, positive thinking, reliable, self-motivated and creative

· Good command of English spoken and writing skills

· Ability to handle multiple tasks, manage expectations and coordinate under tight timelines and pressure

What do we expect from you?

The Accounts Executive is responsible for managing day-to-day financial operations, including accounts receivable, accounts payable, and financial reporting. The role ensures accurate and timely recording of financial transactions while maintaining compliance with hotel policies and regulatory standards.

How your day looks like?

Accounts Payable (AP)

•    Process vendor invoices, verify accuracy, and ensure proper approvals.
•    Prepare and schedule payments to vendors, ensuring timely disbursements.
•    Reconcile vendor statements and resolve discrepancies.

Accounts Receivable (AR)

•    Prepare and issue invoices for guests, groups, and corporate clients.
•    Monitor accounts receivable aging and follow up on outstanding payments.
•    Reconcile guest folios, credit card transactions, and bank deposits.

General Accounting

•   Record financial transactions in the hotel’s accounting system.
•   Assist in month-end closing activities, including journal entries and account reconciliations.
•   Maintain accurate and organized financial records for auditing purposes.

Financial Reporting

•  Prepare daily revenue reports and assist with financial statements.
•  Provide support in budgeting, forecasting, and variance analysis.
•  Assist the Finance Manager with financial audits and compliance requirements.

Compliance and Internal Controls

•  Ensure adherence to hotel policies, standard operating procedures, and financial regulations.
•  Identify areas for process improvement and recommend solutions.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Highlights

• Enjoy year round of staff discounts across all products
• Embracing an employee centric culture
• Value work-life balance
• Lively work environment

The successful candidate's primary responsibility is to oversee operations and staff in retail outlets, implementing strategies to increase sales, and ensuring customer satisfaction. You will also be actively involved in marketing activities to increase brand recognition and store foot traffic.

Job Responsibilities

• Overseeing all retail operations and ensuring productivity levels are met.
• Promote products, handle and follow up with customer inquiries.
• Achieve personal monthly sales target.
• Handle promotional activities end-to-end and assist in store events, roadshow, cross-branding collaborations and marketing initiatives
• Participate in off-site special events and other related activities outside store operations that include Inventory management, POS/invoicing, etc.
• Submit monthly promotion and ensure compliance with customers policies and procedures.
• Maintain outstanding visual merchandising in-store standards.
• Other ad-hoc duties as assigned.

As an individual, you should possess:

• A positive attitude with a passion for delivering excellent service quality to customers.
• Possess good working attitude with strong desire to learn, achieve and excel.
• Energetic, positive, pleasant personality and a results-driven attitude

What you need to succeed:

• Possess a Diploma or equivalent certification.
• Experience in sales, ideally for FMCG or food related industry services.
• 1-2 years handling lower trade or modern trade
• Local class 3 driving license preferred with own vehicle
• Have foresight and eager to build and sustain long term relationship with our customers.
• Good team player with a can-do attitude and willingness to engage and assist with all retail & supermarket initiatives and activities.
• Min. 3 years of handling Supermarket account experience preferred.
• Proficiency in Microsoft system and related software.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for all day-to-day operations of the company's owned e-commerce system, including responding to customer queries, relevant documentation, and liaising with internal and external stakeholders and partners for order fulfilment.
• Support the e-commerce strategy, including web development to enhance to e-commerce site, content management, pricing management, sales materials and ensure best practice is maintained across the website.
• Managing and working with wider teams, partners and vendors.
• Collaborate with marketing team to create a comms strategy to increase sales by driving awareness of the platform and drive conversion.
• Plan, implement and track sales to optimize results and meet commercial goals and KPIs.
• Other adhoc tasks as assigned from time to time by your Reporting Officer.

• 2 - 3 years of working experience in E-Commerce Channel Management.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
• Meticulous with exceptional attention to detail.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management abilities, including the coordination of multiple tasks and stakeholders and the ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Work location: Expo.

Responsibilities

• Report to and assist the Operations Manager with the entire catering operations.
• Assembling food items according to the Event orders.
• Loading and unloading of equipment and food.
• Punctual delivery of food and set up of events.
• Compliant to the mandatory hygiene and safety standards and requirements.
• Support the logistics and provide catering services including set up, fulfill service staff requirements when needed for all types of events.
• Responsible for proper care of catering equipment.
• Ensure timely delivery of all events as per the delivery schedule.
• Liaise with clients on set-up requirements.
• Ensure that vehicles are in good working condition and to maintain cleanliness of vehicle.
• Any other duties assigned by Supervisor.

Requirements:

• Min 1 years of experience in related industry.
• We are looking for applicants who are Singaporean residents.
• Must have a Singapore Class 3 driving license.
• Ability to work efficiently and independently with minimal supervision.
• Attention to detail and the ability to follow instructions accurately.
• Good communication skills to converse with customers.
• Must be physically fit and strong as the job requires carrying of heavy events equipment.
• Able to work in a fast paced environment.
• Able to work weekdays, weekends & public holidays.
• Able to start immediately

Primary Objective

• Assist the Unit Head in managing day to day operations of Financial Team
• Support the implementation of bank’s projects and initiatives in the area of Financial Team
• Provide cross support to other units within Channel Operations as and when required
• Running day to day operations of Financial Team

Key Responsibilities

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team
• Perform Maker and/or Checker role for the processing of financial transactions
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs;
• Participate in regulatory/business enablement/process improvement projects, including providing requirements, UAT testing and implementation
• Train and mentor junior and new hires in the team
• Provide cross support to other units within Channel Operations as and when required

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Role: Programmes & Outreach Executive

Duration: Full-time

Start date: Immediate

Organisation Overview:

Bound by free-spirited ideas and creativity, we are a team of passionate individuals who care about telling a story. With collective expertise from diverse backgrounds and disciplines in the media, marketing and non-profit sectors, we are excited about making an impact. We work with non-profit organisations in Singapore and the region, championing causes related to sustainability, elder care, mental health, youth empowerment, art and culture. From social media campaigns to content strategy, heritage programmes, and event management, we work with our partners to achieve the most comprehensive impact. We are also the driving force behind Orang Laut SG, a local ground-up initiative and non-profit organisation. Our mission is to empower indigenous voices and, importantly, to safeguard and celebrate our rich traditions and knowledge. In the last few years, The Black Sampan has reinvested our resources in creating educational and heritage programmes about Singapore's indigenous histories for our non-profit organisation.

About our initiative: Orang Laut SG

Orang Laut SG is a ground-up initiative dedicated to advocating for preserving and celebrating the cultural heritage of the Orang Laut/Orang Pulau in Singapore. Through various initiatives, Orang Laut SG strives to raise awareness about the rich traditions, language, art, and way of life of the Orang Laut/Pulau community. It also promotes their socio-economic empowerment and environmental conservation effort.

Role Overview:

The Programmes & Outreach Executive plays a vital role in supporting the organisation's mission by

assisting in the planning, coordination, and implementation of cultural preservation programmes and

outreach activities. This internship offers an excellent opportunity for individuals passionate about cultural heritage, community engagement, and social advocacy to gain hands-on experience in the non-profit sector.

Key Responsibilities:

1. Programme Support: Assist in the development and execution of cultural preservation programmes, workshops, and events such as ‘Hari Orang Pulau’ and ‘Orang Laut SG Heritage Garden’, aimed at raising awareness about the heritage and traditions of the Orang Laut/Pulau community.

2. Outreach and Communication: Contribute to outreach efforts through social media management,

content creation, monthly newsletter, and community engagement activities to promote Orang Laut SG's initiatives and build relationships with stakeholders.

3. Event Coordination: Support logistics planning, venue coordination, participant registration, and

on-site management for events, exhibitions, and cultural performances organised by Orang Laut SG.

4. Volunteer Management: Assist in recruiting, training, and coordinating volunteers to support various programmes and events, ensuring smooth execution and positive participant experiences.

5. Research and Documentation: Conduct research on Orang Laut/Pulau culture, history, and

contemporary issues to inform programme development, content creation, and advocacy efforts. Assist in documenting programme outcomes, participant feedback, and success stories for reporting and evaluation purposes.

6. Administrative Support: Provide general administrative assistance, such as data entry, filing,

scheduling meetings, and responding to inquiries from stakeholders, partners, and the public.

Qualifications:

- Passion for cultural preservation, community development, and social justice.

- Excellent communication skills, both verbal and written.

- Strong organisational and multitasking abilities, with attention to detail.

- Proficiency in Microsoft Office Suite and social media platforms.

- Ability to work independently as well as collaboratively in a diverse team environment.

- Prior experience in event planning, community outreach, or non-profit work is a plus.

- Knowledge of or interest in Southeast Asian cultures and indigenous communities is desirable.

Duration:

This full-time position requires reporting duties from 10am to 6pm on weekdays, excluding events and programmes that may fall on weekends.

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / He will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Please find the further detailed job description as follows:

1. PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

1. Recharge management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

1. SAP Internal Order Management.

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

1. Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Description:

• Manage all accounting transactions
• Prepare budget forecasts
• Handle monthly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Comply with Singapore financial policies and regulations

Other Responsibilities Include:

• Handle incorporation secretarial matters, independently, such as preparation of resolutions/minutes for clients’ companies, online submission with ACRA, annual filing, update of statutory registers and minute book etc
• Ensure compliance with relevant statutory and regulatory requirements
• Human Resources including payroll, staff claims, employment documents, leave updates, and filing
• Administration including ordering office supplies, and other ad-hoc

Requirements:

• Diploma in Accountancy or its equivalent
• Min 2 - 3 years of relevant working experience
• Good accounting skills, preferably a full set of account
• Proficiency in accounting software, such as ABSS and MYOB
• Good attitude and ability to work independently as well as a team
• Meticulous, detailed, resourceful, and willing to take up additional responsibility

Office Location:

Block 512 Chai Chee Lane, #05-07, Singapore 469028

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Duties and Responsibilities

• Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
• Ensure calls pick up within 3 rings
• Promote our services and advise on company information to customers via phone
• Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
• Coordinate with the logistics team to ensure timely delivery of products and services to customers.
• Maintain and update customer databases, ensuring accuracy and completeness.
• Prompt customers relevant questions to determine nature of problems

Job Requirements

• Minimum "N"-Level/SPM
• Customer-focused mindset with good verbal communication skills
• No job experiences required. Training will be provided.

Job Description :

• Monday - Saturday (Office Hours 8.30am - 5.30pm)
• Option for 5 days and 6 days work week
• Career progression to Assistant Manager

Remuneration and Benefits

• Initial monthly remuneration of $2,600 - $3,000.
• 12-14 days of annual leave
• Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.