Responsibilities

• Provide excellent customer service
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of bank access and in-house applications.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• At least 3 years of experience in L1/2 EUC support works
• Experience supporting projects based in a banking / finanancial instition
• Experience in supporting MAC based hardware and technologies
• Experience leading a team is preferred

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Requirements

Experience:

Experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.

Operating systems:

Extensive experience with Windows 10/11, iOS

VDI Solutions:

Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients

Device Management:

Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.

Security:

Experience with endpoint security solutions, encryption technologies and security best practices

Problem-Solving:

Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.

Leadership:

Demonstrated leadership abilities, including experience leading cross-functional teams and mentoring junior staff.

Responsibilities

• Provide excellent customer service
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of bank access and in-house applications.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad-hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Ÿ Involved in the research and development for various cutting-edge machine learning, deep learning, computer vision, computer graphic and natural language processing algorithms.
• Ÿ Able to identify and source relevant conference papers, analyze and extracting valuable insights and understanding the implications of the research
• Ÿ Collaborate with engineer team and advance AI algorithms performance in various applications.

Requirements:

• Ÿ Min. Bachelor degree in the area of Machine Learning, Deep learning, Computer Vision, Computer Graphics, Natural Language Processing or similar area.
• Ÿ Solid foundations of maths and algorithms: probability statistic, linear algebra, geometry, optimization method, image processing, 3D modeling, .etc.
• Ÿ 3-5 years’ experience in machine learning algorithm design and implementation and excellent skills in at least one of machine learning/deep learning tools such as Tensorflow, Pytorch, MxNet, .etc.
• Publications in top-tier ML conferences or journals is preferred

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Your role:

Are you an enthusiastic technology professional? Are you excited about seeking an enriching career; working for one of finest financial institutions in world? If so, you are the right person for this role. We’re seeking technology and domain leaders to join our development team within GOTO WMPC IT (Wealth Management Personal Corporate).

We are looking for someone who can:

• Implement and deliver high quality software solutions / components for the Credit Risk platform that conform to architectural standards
• Manage and 'own' significant development tasks end-to-end
• Demonstrate superior collaboration skills in working closely with other development, testing and implementation teams to roll-out important regulatory and business improvement programs
• Ensure code quality through code reviews, unit testing, and continuous integration
• Mentor junior engineers and provide technical guidance to the team
• Design, develop, and maintain automated test frameworks and scripts using Java 11 and above

Your team:

You will be part of the GOTO WMPC Development team responsible for,

• Deliver solutions needed and L3 support to CA's and Credit Risk Control (CRC) personnel to monitor Credit Risk exposure of its global Front Office functions
• Providing systems that ensure Bank's compliance to various regulatory requirements

Your expertise:

• Minimally 7 years of experience in enterprise application and system design with OOA/OOD, UML Modeling, software development and automation
• Hands on experience in Java 11 or above, JMeter, Cucumber, Kafka, Kafka Stream, Spring boot with following modules (not limited to): Spring Web-MVC, Spring Data JPA/Rest, Spring Batch, Spring Cloud Stream (Kafka)
• Solid understanding of RESTful API, Microservice design and implementation
• Familiarity with CI/CD pipelines and tools such as Jenkins, GitLab, or similar
• Able to work under pressure, independently and proactively in a fast-paced team environment with multiple deadlines.
• Preferred to have the knowledge & experience working on Azure platform

Job Title: IT Onsite Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $2900 - $3500

Duration: 1-year renewable contract

Working Hours: Must be flexible for a 12-hour shift.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Salary: Up to $4500

Duration: 3 months - 1 year

Location: Novena

Working Hours: Mondays to Fridays, office hours

Responsibilities:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management

• Track preventive maintenance works and service contracts for the department and support the car park operations

• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor

• Facilitate and manage assigned projects within given deadline & budget

• Independent and resourceful. Good problem solving & analytical skills

• Able to work well with people from across different departments and levels

• Support the car park operations

• Assist in any other duties assigned

• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff

• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned

• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements:

Minimum Degree in facilities management or similar courses

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Salary: Up to $8000

Duration: 6 months (start immediately)

Location: Kranji

Working Hours: Mondays to Fridays, office hours

Responsibilities:

• Ensures that the system in its totality (hardware, controls, sequence of operation) are fit-for-purpose and aligned with the business needs

• Support/Lead for the timing and strategy of process improvements and change controls

• Lead Quality Event (Deviation) process for Process Engineering and ensure timely creation, analysis and closure of events.

• Lead Change Control for Process Engineering and ensure timely creation, implementation and closure

• Responsible for Functional Specification Management.

• Provide support for weekly Plant Change Management meeting.

• Participate as Process Engineering representative on cross functional support team meetings.

• Primary liaison for engineering for RCAs and investigations (pulls in Process System & automation engineering as appropriate)

• Responsible for process safety assessments and hazard identification.

• Primary liaison for engineering for process FMEAs. Defines equipment operating ranges and ensures is aligned with process / product need

• Liaise with global engineering function to provide feedback on proposed and existing engineering standards and implement these as appropriate within the facility

• Target Delivery of results right first time

• Trouble shoots and resolves technical equipment problems and takes corrective action

• Timely closure of EHS and Quality event investigation and corrective & preventive action tasks.

• Lead CAPEX Project for Process Engineering and ensure timely implementation and closure

• Provide support for project teams for any new projects, makes recommendations based on experience

• Provide support for the evaluation and assist in the implementation of new technology for process execution and/or analysis

• Completes all required documentation for proper traceability complying with Takeda requirements

• Provide training to the end user on relevant technical aspects of installed plant assets

• Responsibility to adhere to any applicable EHS requirements.

• Commitment to a fair and respectful relationship to others and behavior in accordance with Company’s Code of Conduct.

• Any other duties as assigned by supervisor.

Requirements:

• Minimum Degree in Chemical/Bio/Process/Mechanical engineering discipline

• Minimum 4 years of process engineering experience in Biologics, Pharmaceuticals and/or similar manufacturing industries

• Experience in bio-processing engineering in a manufacturing environment is highly desirable

• Knowledge of unit operations associated with cell culture and downstream processing including: media and buffer preparation, bioreactors, depth filtration, sterile filtration, single-use technologies and chromatography skids & columns

• Experience in the design and operation of biopharmaceutical manufacturing equipment and facilities.

• Detailed knowledge of ASME Bioprocessing Equipment (BPE) guidelines

• Experience in a GMP environment is preferred

• Management experience within a multi-disciplinary team is an added advantage

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Title: Senior Desktop Engineer (Leading 2 - 3 members)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP

Pay: $4500- $5000

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

As a Senior Desktop Engineer, you will play a critical role in overseeing and maintaining the desktop computing environment within the organization. You will be responsible for providing advanced technical support, designing, and implementing desktop solutions, and leading projects to improve system performance and user experience. Additionally, you will mentor junior engineers and collaborate with other IT teams to ensure seamless integration and operation of desktop services.

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design:

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
• Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Essentials:

• Minimum 3 years of relevant working experience.
• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.

Desired:

• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring.

Education/ Professional Qualifications Requirements:

• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Title: Java Application Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBD

Pay: $4500- $5000

Duration: 1-year contract

Working Hours: Hybrid

Job Summary: The Application Support Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability.
• Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.
  

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.
  

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
  

Qualifications:

• Education:

Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience:

Minimum of 5 years of experience in Java development and application support.

• Technical Skills:

1. Proficiency in Java and Java EE technologies.
2. Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
3. Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
4. Familiarity with version control systems (Git, SVN).
5. Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
6. Experience with monitoring tools and logging frameworks.
   

• Soft Skills:

1. Excellent problem-solving and analytical skills.
2. Strong communication and interpersonal skills.
3. Ability to work independently and as part of a team.
4. Strong organizational skills and the ability to manage multiple priorities.
   

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Location: Kranji (Near MRT, 5-minute shuttle bus)
Contract Duration: 6 months (with potential extension)

Key Responsibilities:

• Revise and review Standard Operating Procedures (SOPs)
• Review executed Master Batch Records (MBR) and Electronic Batch Records (EBR)
• Provide quality support and interpretation to the manufacturing team on quality-related queries and issues
• Participate in GEMBA and GMP walks for quality oversight
• Archive Quality Operations (QO) documents and support IQ/OQ activities
• Contribute to User Requirement Specifications (URS) and design specifications

Primary Job Objectives:

• Support the implementation and maintenance of quality systems
• Provide quality oversight for validation-related activities, including data integrity
• Ensure compliance with internal procedures and regulatory requirements, including FDA/EU cGMP and ICH guidelines

Requirements:

• Minimum of 2-3 years of experience in pharmaceutical/biotechnology quality assurance, manufacturing, or validation (preferably in multinational companies)
• A degree in pharmaceutical sciences, life sciences, biotechnology, chemistry, chemical engineering, or related fields. Certification in Quality Engineering or Validation topics is a plus
• Hands-on experience with equipment, process, cleaning, computer systems & shipping validation is advantageous
• Knowledge of FDA/EU cGMP, CFR 21 Part 11, and ICH guidelines is essential
• Strong problem-solving skills and ability to interact effectively with cross-functional teams
• Excellent verbal and written communication skills

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Develop Manufacturing/Operating Instructions and necessary Standard Operating Procedures
• Develop, maintain, and troubleshoot the process control system recipe/Models
• Investigate, report and troubleshoot findings on both quality and EHS-related issues observed during manufacturing or batch record review
• Develop, implement, and monitor robust preventive measures for processing issues
• Play a proactive role in ensuring the site safety and quality standards are adhered to
• Proactively monitor, identify develop, and implement improvements in processes and equipment
• Communicate regularly to the plant personnel on process updates
• Train the process technicians on the process and procedures as required.
• Ensure adherence to approved procedures and update the procedures as required, including the principles and practices of good data management (ALCOA) Focus on Safety and GMP Compliance as operations | priorities and as performance measures
• Accountable for Good Data Management and Date integrity understanding and performance
• Report and investigate actions or behaviors that may negatively impact the desired outcome of the GMP process or activity
• Own on or more multiple equipment/GMP ayotema in production and present the system overview with evidence compliance to internal and external auditors.
• Develop courses of action and drive the implementation of solutions
• Play an active and impactful role to deliver flawless execution for respective PCTs (eg APL, MS, 00, Leadership, Engineering) by updating performance against metrics, highlighting & resolving issues with appropriate escalations Work with the PCT to identify and drive improvement as per continuous improvement (Cl) goals of the PCT.
• Uphold code of conduct and values
• The senior position is expected to perform a coaching role to junior engineers and manage more complex manufacturing and operation issues. He/she is also expected to lead working teams managing projects to support manufacturing processes. Collaborate with cross-functional teams to drive flawless execution.
• Internal Stakeholders includes:
• Operation-for supporting the operation team to meet production targets in cycle time and output
• Supply Chain-for ensuring availability of raw materials for production and supply of finished products to the market, for qualification of alternate sources of material/consumables Quality for production batch release, and production investigation/improvement
• Engineering for equipment readiness and production investigation/improvement
• EHS-for performing safety review of changes in the manufacturing processes and safety related investigation
• Technical Services for product chemistry, process design understanding production investigation improvement and product transfer
• External Stakeholders Equipment Vendors and raw material suppliers-for new materials/equipment/consumables sourcing and during process investigation/improvement

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your role:

Requirements gathering and documentation

• Engages with stakeholders to gather, understand, and document their business needs.
• Translates business and customer needs into detailed user stories and defines clear acceptance criteria including functional and non-functional needs
• Maintains clear and comprehensive documentation that is easily understood by both business and technical teams.
• Ensures that user stories are understood by the development team and are actionable.

Requirements Analysis

• Analyzes and prioritizes requirements, ensuring they align with business objectives and are feasible within technical constraints.
• Identifies conflicts, dependencies, and impacts on existing systems or processes.

Requirements Validation and Verification

• Ensures that requirements are complete, consistent, and verifiable.
• Works with stakeholders to validate that the documented requirements meet the business’s needs.

Collaboration with Development Teams

• Works closely with the development team to ensure technical challenges are addressed and decisions are made with long-term scalability in mind.
• Engages in daily stand-ups, sprint planning, and retrospectives to guide the team toward successful product delivery.
• Provides timely feedback on product increments and acts as the decision-maker for backlog priorities.

Stakeholder Management

• Balances stakeholder interests and manages expectations regarding timelines, features, and technical limitations.
• Communicates technical progress, challenges, and trade-offs to non-technical stakeholders in a way they can understand.

Technical Debt and Quality

• Prioritizes technical debt alongside feature development to ensure long-term system health and performance.
• Ensures that the product is built to meet not only functional requirements but also high standards of technical quality.

Your team:

You'll be working in the Touchpoints area team in Singapore.

Your expertise:

• Analytical and Critical Thinking
• Effective Communication
• Technical and Domain Knowledge
• Interpersonal and Negotiation Skills
• Detail-Oriented and Organized
• Modeling and Diagramming Proficiency
• Continuous Learning and Adaptability

Responsibilities:

• Research in the short-range wireless technology innovations and applications with focus on Wi-Fi and UWB, and undertake one or more of the following responsibilities:
• Research the innovation of system architecture and key technologies of short-range wireless, and gain insights on the technologies and trends of short-range wireless;
• Propose efficient solutions for algorithms and problems related to short-range wireless and carry out related verifications.
• Involve the standardization of short-range wireless, propose innovative solutions to the identified problems, and prepare contributions to promote your solutions.

Requirements:

• Master/PhD degree in Communications, Electrical & Electronics, Computer Science/Engineering or related discipline, with strong background on signal processing and/or protocol design for communications, positioning and/sensing.
• Good knowledge on IEEE 802.11 protocol family (e.g. 802.11n/11ac/11ax/11be) and/or IEEE 802.15 protocol family (e.g. 802.15.4z) will be a plus.
• Skills in wireless system simulation using Matlab, C/C++, NS-3 and/or other tools will be a plus.
• Excellent written and verbal communication skills, and interpersonal skills.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

We are looking for a dedicated and skilled IT Resident Engineer to join our team. In this role, candidates will be responsible for maintaining the security posture of scientific IT endpoints, managing security incidents, and ensuring compliance with IT security policies and standards. Candidates will work closely with Research Entities (REs) to provide comprehensive support across a range of IT and Infosecurity operations.

Resident Engineer: Job Duties and Expectations

The Resident Engineer is responsible for the strategic, long-term management of technology-related hardware and software within A*STAR's Research Institutes, as well as overseeing daily information security and IT support tasks. This role includes safeguarding systems and ensuring cybersecurity measures align with organizational needs, address potential cyber threats, and adapt to evolving technologies.

Scope of Work

Asset Life Cycle Management

• Responsible for managing the entire lifecycle and provide technical support for scientific IT hardware and software, from procurement through decommissioning.
• Manage the inventory of scientific IT assets, including dependencies and attributes, ensuring that responsible teams accurately record any updates, removals, or replacements of existing assets.
• Verify scientific IT software assets against licensing agreements and conduct inventory checks on hardware assets, initiating re-tracking and corrective actions, as necessary.
• Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh support of entities funded endpoints.
• Plan, deploy and track scientific hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms

Endpoint Antivirus Health Check

• Confirm that all endpoints have the approved antivirus software installed and running correctly. Identify any endpoints missing antivirus protection and prioritize them for immediate remediation.
• Reduce the risk of malware infections, ensure endpoint protection compliance, and maintain a proactive cybersecurity posture.

OS Patching Security Hardening and Post Hardening Remedies

• To perform OS Patching and upgrading of entities funded It endpoints.
• To conduct a baseline hardening for all operating supported systems (Windows, MAC and Linux – Ubuntu and CentOS).
• Provide Level 2 support for Linux and Mac scientific endpoints, addressing disruptive issues such as secure connection dependencies, and troubleshooting other Level 2 concerns on a best-effort basis.

Security Incident Response

• IT Resident Engineer to handle security incidents for WOA including triaging with stakeholders like infra team, IT admin officers, RI coordinators and project managers for example. This includes collecting artefacts and preparing incident reports.
• Candidates will guide users on the appropriate next steps after they report the loss of their IT assets to the Service Desk.

Evaluation for Cross Border Travel

• Evaluate the compliance of entities funded IT endpoints for user’s cross-border travel requests in a timely manner.
• Ensuring adherence to organizational policies and regulations. This includes verifying that all necessary security measures and configurations are in place to meet compliance standards before travel.

Requirements

• Relevant Bachelor’s Degree in Computer Engineering (or equivalent).
• Professional IT Support certifications.
• Familiarity with industry IT standards and compliance requirements.
• Experience in endpoint security, incident response.
• Competent in Windows/Linux/Mac OS/iPad environments.
• Strong communication and presentation skills.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Additional Remarks

Given our current requirements, we anticipate the candidate’s employment to begin in approximately 2 weeks.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076