Job Description

• Ensure that centres / departments comply with Standard Operating Procedures (SOPs) including Internal Data Protection Policies, through internal audits
• Finalise audit reports and follow-up on non-compliance to SOPs
• Discuss findings with respective centres / departments, where appropriate
• Assist centres to comply with regulations [e.g. through better understanding of PersonalData Protection Act (PDPA)]
• Review practices to identify areas for improvement in SOPs
• Conduct periodic reviews of procurement activities and purchases, ensuring adherence to stipulated thresholds, policies and procedures.
• Provide support to fundraising events
• Provide support to Annual General Meeting and other relevant meetings
• Assist in risk and crisis management
• Any other duties as assigned

Requirements

• At least 3 years’ experience in Internal / External Audit
• Minimum Degree in Accounting or relevant accounting qualification
• Proficiency in Microsoft Office
• Meticulous and analytical
• Good written and verbal communication skills
• Strong team player with good interpersonal and time management skills
• Positive, proactive and solution oriented – a problem solver who finds ways to overcome challenges and get things done
• Takes full ownership of assigned responsibilities
• Has initiative and driven to go beyond the minimum requirements, not a “check-the-box” mentality
• Familiar with PDPA

Account position

Job Responsibilities:

• Responsible for the preparation and maintenance of full set of accounts
• Ensure compliance with the statutory tax requirements, including preparing necessary tax returns and quarterly tax computations.
• Report to Account Manager

Job Requirements:

• Diploma/ Degree in Accounting with at least 3 years of experience.
• Proficient in accounting software like MYOB/Quickbook/XERO
• Singapore accounting or audit working experience is an advantage

JOB DESCRIPTION
drcom group is seeking an enthusiastic and experienced Account Executiveto join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and uncovering new sales opportunities within our existing client base in the Singapore market. As an Account Executive, you will oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships. A background in a digital agency is essential, with a solid understanding of science or healthcare being a significant advantage.
Key Responsibilities
Client/Account Management:

• Build and maintain long-term relationships with key and strategic accounts.
• Understand client requirements and growth strategies to plan and develop tailored project solutions.
• Serve as a trusted consultant, addressing project challenges and providing actionable insights.
• Stay informed about company offerings to effectively present services and solutions to clients.
• Collaborate on sales and marketing initiatives to drive business growth.
• Develop and deliver innovative proposals and strategic sales presentations.
• Provide recommendations for new products, service extensions, or enhancements based on client needs.

Project & Team Coordination:

• Monitor and report on KPIs, including opportunities, invoicing, and transformation rates.
• Manage project budgets and ensure profitability, adhering to growth objectives.
• Coordinate internal cross-functional teams to deliver excellence in project execution.
• Mentor and support junior team members to foster professional development and teamwork.

Job Requirements
General Qualifications:

• Bachelor’s degree in marketing, communications, advertising, media, digital, public relations, or a related field.
• 1-2 years of experience in a similar role within a creative agency or as a brand team in the pharma/healthcare industry.

Required Skills:

• Knowledge of the healthcare, pharmaceutical, or scientific fields, including LMR processes, sales rep workflows, and medical terminology.
• Strong understanding of digital engagement, particularly within the regulatory context of the healthcare industry.
• Excellent client service orientation and the ability to build professional, long-term partnerships.
• Adaptability and advanced problem-solving skills to provide expert recommendations and solutions to clients.
• Exceptional communication and presentation skills, with a proactive approach to client engagement.

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships. If you are passionate about delivering excellence and thrive in a collaborative environment, we’d love to hear from you!

We are seeking a self-driven sales candidate who excel at creating and closing new sales potentials. You are able to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Job Overview:

• Identifies, develops, and retains new business relationships.
• Effectively demonstrates and presents Poket's Loyalty CRM software to qualified prospects.
• Responsible for B2B sales account management and customer satisfaction.
• Achieve sales objectives primarily through selling to enterprises.
• Manage sales process through qualification, needs analysis, product demonstration, negotiation and close.

Job Requirements:

• Excellent interpersonal & communication skills
• IT savvy
• Proficient in MS Excel, MS Word, MS PowerPoint.
• At least 2 Years of working experience in sales is required for this position.
• Working hours: Monday to Friday, 9am-6pm

Office Location:

Our office is conveniently located near to Bugis and Nicoll Highway MRT with approximatively 5 minutes walk.

Roles & Responsibilities

• Responsible for payroll calculation (eg, salaries, leave, commission, and other compensation calculations)
• Prepare HR reports such as movement, headcount, summary, cost centre allocation and payroll breakdown reports
• Perform payroll services according to MOM and company policies
• Well versed in and to keep abreast of the MOM, CPF, IR8A (Income Tax) and IR21 (Tax Clearance)
• Responsible for implementing a new payroll setup (database, payroll & leave administration)
• Keep track of all employees leave records and update them on a monthly basis.
• Responsible for other administrative duties within the payroll team
• Post-Payroll activities, including provision for the bonus, managing month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answering employee payroll inquiries.
• Liaise closely with operations managers, and executives on overtime and allowances payment.
• Perform recruitment and selection of staff

Job Requirements:

• Diploma or equivalent in Human Resources and/or end to end HR payroll processes
• Minimum 2 years of relevant experience in Human Resources or Payroll department within Singapore
• Ability to handle high volume payroll work & adapt to change
• Action-orientated, detail minded and organized
• Solid in payroll procedures, payroll software exposure and Microsoft office.
• Must be good in excel application and sensitive to numbers
• Well-versed in Singapore Employment Law an advantage
• Strong communication skills and inter-personal skills

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

Restaurent cook (Indian Cushine)

• Must be able to cook south and North Indian vegetarian and non-vegetarian foods
• Experience in making Prata, Dosai, Chapatti, Pongal,Vadai,Bonda, Nan and Tandoori.
• Singapore / Malaysia experience in making Goring items.
• Maintain quality of food to compliance with SFA and Manage food wastage cost control within the budget.
• Must be able to handle ordering and maintain store stocks.
• Must have food hygiene course certificate to comply with SFA requirements.
• Ability to work for long hours/ weekends/ Public holidays when necessary.
• At least 3 years of working experience as a cook in Singapore/ Malaysia
• Ability to multi-task, including handling the business operations.
• Able to handle kitchen equipments such as Mixer, Grider & Coffe makers.

Main Responsibilities

- To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.

- The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.

- Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.

- Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.

- Prepare various monthly reports as required by the Director of Operations.

- Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.

- Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Operations and ensure departmental expenditure is kept within budget.

- Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.

- To train all staff in maintaining service standards.

- Ensure that all stock/linen levels and usage are effectively, and cost efficiently controlled.

Job Requirements

· Min. 3 years as Assistant Executive Housekeeper or 2 years similar capacity in a mid-scale 395 rooms property.

· Hands-on approach to all operational aspects.

· Excellent communication skills and basic computer skills.

· Initiative and Self-motivated.

· Creative and innovative

· Team player

· Strong interest to coach and train

· Positive Attitude

**We regret to inform that only shortlisted candidates would be notified. **

Job Description & Requirements

• Design and drafting of infrastructure/ Water / building engineering works (Structural / Mechanical / Electrical).
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Evaluation of tenders and preparation of tender assessment reports.
• Assist Professional Engineer in liaison preparation and follow up of authority submission.

Requirements:

• Bachelor Degree in Civil / Mechanical / Electrical Engineering
• Minimum 4 years hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Familiar with local code and authority submission procedures
• Team player and able to work independent with minimal supervision
• Proficient in AutoCAD and BIM
• Good communication skills; ability to work well in a team

Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

The Finance Executive is responsible for managing day-to-day financial operations, ensuring compliance with accounting standards, and providing insights to support decision-making. The role involves handling financial records, preparing reports, and supporting budget planning and control.

Key Responsibilities:

Financial Management:

• Oversee daily financial transactions, including accounts payable and receivable.
• Prepare and maintain accurate financial records and documentation.

Budgeting and Reporting:

• Assist in preparing budgets and forecasts.
• Generate monthly, quarterly, and annual financial reports.
• Conduct variance analysis and provide actionable insights.

Compliance:

• Ensure compliance with financial regulations and company policies.
• Manage tax filings and liaise with regulatory authorities as required.

Audit and Reconciliation:

• Coordinate with auditors during internal and external audits.
• Reconcile bank statements and resolve discrepancies.

Support:

• Provide financial data and analysis to support decision-making.
• Collaborate with other departments to optimize financial operations.
• Any other other ad-hoc assignment as requested by management
• Work closely with finance team based in HQ

Qualifications:

• Degree in finance, accounting, or a related field.
• Minimum 3 years of working experience in finance or accounting
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, able to work in a team
• Proficient in MS office applications especially in Excel
• In-depth knowledge of accounting principles and regulations.
• Strong attention to detail and accuracy.
• Able to work under pressure and meet deadlines.
• Able to speak in English and Chinese to communicate with Chinese speaking counterparts

Why Join Us?

• Opportunity for career growth and development
• Inclusive and collaborative work culture
• Chance to make a meaningful impact by helping to shape our team and culture

• Produce all items relating to the menu to the establishment standards to satisfy customers’ expectations. ·
• Maintain a high standard of hygiene and health and safety
• Ensure all equipment failure and hazards are reported to the Executive Chef
• Ensure a strict control on food waste and reporting any waste in the correct procedure

Job Requirement

• Must have experience with Spanish cuisine

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an Operations Executive to join our fast growing team. The ideal candidate will be responsible for supporting the daily operational activities, ensuring smooth and efficient operations across various functions, including inventory management, store operations, logistics, and customer service. This role involves coordinating with internal teams and external partners to optimize processes, enhance the customer experience, and achieve organizational goals

You will also be responsible for:

• Operational Support:
  Assist in managing daily operations across retail stores and online channels to ensure consistent and efficient execution.
  Coordinate with store teams to address operational issues, including staffing, inventory, and customer service challenges.
  Monitor and support adherence to company policies and procedures to maintain high operational standards.
• Inventory Management:
  Support inventory control processes, including stock replenishment, transfers, and adjustments.
  Conduct regular inventory audits and reconcile discrepancies to ensure accuracy and availability.
  Collaborate with the supply chain team to forecast inventory needs and manage stock levels effectively.
• Logistics and Distribution:
  Coordinate logistics and transportation activities to ensure timely and accurate delivery of products to stores and customers.
  Manage relationships with logistics providers and monitor their performance to ensure high service quality.
  Assist in optimizing distribution processes and identifying opportunities for cost reduction and efficiency improvements.
• Store Operations:
  Support store operations by assisting with visual merchandising, store layout, and in-store promotions.
  Monitor store performance metrics, including sales, customer foot traffic, and operational efficiency.
  Assist in managing store-level issues and support the implementation of operational improvements.
• Customer Service:
  Assist in addressing customer service issues related to orders, returns, and in-store experiences.
  Collaborate with the customer service team to resolve complaints and enhance customer satisfaction.
  Implement initiatives to improve customer service and operational support.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Support the development and maintenance of standard operating procedures (SOPs) for various operational functions.
  Analyze operational data and metrics to identify trends and areas for improvement.
• Vendor and Supplier Management:
  Support vendor and supplier management activities, including order placement, performance monitoring, and issue resolution.
  Maintain strong relationships with vendors and suppliers to ensure reliable service and product quality.
  Assist in evaluating and selecting suppliers to meet operational and quality standards.
• Reporting and Documentation:
  Prepare and maintain reports on operational performance, including sales, inventory levels, and customer service metrics.
  Document operational processes and procedures to ensure consistency and compliance.
  Assist in preparing reports and presentations for management review.
• Cross-Functional Collaboration:
  Work closely with other departments, including sales, marketing, and finance, to support overall business objectives.
  Participate in cross-functional meetings to provide operational insights and contribute to strategic planning.
  Support special projects and initiatives as required by the operations manager or director.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field.
• 1-3 years of experience in operations, retail management, or a related role, preferably within the fashion or retail industry.
• Strong understanding of retail operations, inventory management, and logistics.
• Excellent organizational and problem-solving skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with retail management software (e.g., POS systems, ERP systems).
• Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams.

It would be great if you have:

• Experience with retail management systems and inventory software.
• Knowledge of visual merchandising and store layout best practices.
• Familiarity with data analysis and reporting tools.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Scope:

•Handle accounts payables, sales order/receivables ,payments…

•Handle full sets of accounts.

•Perform month end closing activities, prepare financial statements and management reports according to statutory requirement and HQ request.

•Prepare GST submission

•Managing finished goods inventory and perform month end stock count.

•Ensure company compiles with legal and regulatory requirement

•Other ad hoc duties as assigned

Requirement

•At least Diploma in Accounting

•At least 2 year of relevant experience

•Well versed in computer skills such as MS Office, Excel, PowerPoint.

•Proficiency in English

•Service-oriented with good interpersonal and communication skills.

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

Accounting/Finance, General/Cost Accounting

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Job Responsibilities:

1. Prepare and be responsible for end-to-end processing of the full set of accounts, inclusive of Accounts Payable / Accounts Receivables / General Ledger transactions & reconciliations.

2. Check invoices, billings, and expense claims with their related supporting documents and ensure accounting policies and procedures are followed.

3. Prepare payment vouchers, reconcile bank balances, and record and upload related information to the financial system, ensuring accuracy.

4. Prepare the documents/reports required by the Head Office.

5. Perform other job-related duties as assigned.

Job Requirement:

1. Audit background is preferred but not compulsory, fresh graduates are welcome to apply;

2. Bachelor’s degree holder or above;

3. Candidate with Singapore CA, ACCA, or other qualification body member is preferred;

4. Excellent written and verbal communication skills;

5. Proficient in using Microsoft Office Apps, candidate with VBA skills is preferred.

Senior Marketing Communications and Partnerships Executive

Job Description

The potential candidate will support Unlocking ADHD’s (UA) efforts to enhance brand awareness, create impactful content, and drive strategic partnerships. The role also includes planning and executing events to support the organization’s mission and amplify its reach. This position combines expertise in marketing, communications, partnerships, and event management to achieve organizational goals.

Key Responsibilities

Corporate Communications

• Develop and implement a corporate communications strategy to strengthen UA’s brand and reputation.
• Create and manage corporate materials, including annual reports, social impact reports, press releases, speeches, and presentations.
• Write and edit thought leadership articles, interviews, and story pitches to position UA as a leading advocate for ADHD awareness and support.
• Serve as the primary contact for media and external communication, ensuring consistent and professional representation of UA.

Marketing and Digital Strategy

• Develop and execute SEO and SEM strategies to increase UA’s digital visibility and engagement.
• Design and manage Email Direct Marketing (EDM) campaigns to engage donors, volunteers, and service users.
• Create and implement a social media marketing strategy, including content creation, scheduling, and analytics tracking.
• Utilize data analytics to monitor campaign performance and refine strategies.
• Build and maintain a content library and editorial calendar in collaboration with internal teams.

Event Planning and Management

• Plan and execute events such as awareness campaigns, fundraising events, workshops, and community engagement activities.
• Oversee end-to-end event logistics, including vendor management, budget planning, and post-event evaluations.
• Coordinate with internal teams and external partners to ensure the success of events and campaigns.
• Develop event marketing strategies, including promotional materials and outreach plans to maximize participation and visibility.
• Leverage events to build UA’s brand and foster meaningful connections with stakeholders.

Content Development

• Produce high-quality, engaging content, including newsletters, videos, visual images, and promotional materials.
• Develop impactful corporate presentations, brochures, and other marketing collateral.
• Highlight UA’s impact through storytelling content, emphasizing its value to the ADHD community.
• Redesign and refresh existing materials to meet the needs of diverse audiences.

Qualifications

• Degree in Mass Communications, Marketing, Public Relations, Events Management, or a related field.
• 4-6 years of experience in corporate communications, marketing, and event planning.
• Proven success in planning and managing events, including vendor coordination and budgeting.
• Demonstrated expertise in digital marketing, including SEO, SEM, and analytics.
• Active on social media with a track record of driving engagement
• Strong writing, editing, and storytelling skills, with experience creating content for various audiences and platforms.
• Excellent relationship-building and interpersonal skills to engage internal and external stakeholders.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.

Preferred Skills

• Experience in the non-profit or social impact sector.
• Familiarity with grant writing, sponsorship proposals, and event fundraising.
• Knowledge of ADHD-related topics or experience working with neurodiverse communities.
• Proficiency in CRM management and email marketing tools (e.g., Google Ads, Meta Business suite, Mailchimp, Canva, etc).
• Public speaking skills would be a bonus.

Interested candidates please write a cover letter to H[email protected] by 15 Jan 2025

Job Brief:

We are seeking a skilled and proactive Project Executive / Senior Project Executive / Assistant Manager to join our team, which specializes in corporate training, business advisory, internationalization strategy, and related services. The ideal candidate will be self-motivated, able to manage administrative tasks, project management, and business development with minimal supervision. We offer on-the-job and specialized training, along with opportunities for career progression. The role may require occasional travel for short-term assignments, and candidates with significant experience may be considered for senior positions.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Handle all administrative and operational matters pertaining to clients’ programme needs
• Conduct market research and analyze industry background information to support clients’ internationalization needs
• Engage in basic market development activities, such as sending promotional emails or making outreach calls to chambers of commerce and related organizations, both locally and overseas
• Create content and simple graphics for social media platforms (e.g., WeChat, Facebook)
• Capture and edit short video clips for marketing purposes (an added advantage)
• Potentially travel for business assignments as required

Requirements:

• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably 2-4 years of working experience in professional advisory, corporate training, conference, trade exhibition, project management, or related sectors.
• Minimum qualification of Polytechnic diploma or equivalent
• Experience in working with corporate organizations and government entities, both local and international, is an added advantage
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to manage projects and programs independently and handle administrative tasks efficiently.
• Capable of multitasking and managing projects in a fast-paced environment.
• A strong team player with the initiative to complete assigned tasks proactively.
• Adaptable to diverse, cross-cultural work settings.
• Eager to learn and take on new challenges.
• Only Singapore Citizens or Permanent Residents are eligible for consideration.

About Singapore Economics and Management Institute (SEMI):

Singapore Economic and Management Institute (SEMI) is a registered training institution in Singapore that integrates global resources, drives business development, and nurtures emerging business leaders. SEMI is dedicated to delivering high-quality training and consulting services across the Asia-Pacific region and globally, empowering businesses to thrive in an increasingly dynamic international landscape.

SEMI leverages its professional expertise and extensive network to provide comprehensive consulting services to businesses embarking on their internationalization journey. Our core offerings include International Business Development Planning, Overseas Project Implementation and Management Solutions, International Market Expansion and Partnership Development, and Cross-Cultural Management and Training.

Role

The Operations Executive/Senior Executive is responsible for managing the day-to-day operations of the home personal care service provided to clients. This includes ensuring the efficient delivery of high-quality care, compliance with regulatory standards, and effective coordination of community caregivers, resources, and client needs. The role demands strong organisational skills to ensure smooth operations, community caregivers’ performance, and client satisfaction.

Key Responsibilities

Operational Management

- Oversee the smooth running of home personal care operations, ensuring that services meet both CWA standards and client expectations.

- Coordinate schedules for caregivers and other personnel to meet client needs, ensuring adequate staffing levels.

- Monitor and track daily service delivery, ensure timely visits and adherence to care plans.

- Maintain proper documentation of client care, community caregivers’ schedules, and service records.

Staff Management and Coordination

- Supervise and support community caregivers, ensuring they adhere to CWA policies and provide high-quality care.

- Coordinate training sessions, ensuring community caregivers are fully trained and prepared to meet client needs.

Recruitment & Onboarding

- Assist in the recruitment process, onboarding, and orientation of new community caregivers, including candidate screening.

Service Quality Management and Compliance

- Ensure that all home personal care services are delivered in compliance with relevant healthcare regulations / standards, and CWA policies.

- Review of SOP(s) regularly to ensure accuracy and relevance, making necessary updates as required.

Client Relationship Management

- Act as the primary point of contact for clients, families, and community caregivers, addressing concerns, feedback, and inquiries promptly.

- Proactively identify opportunities to improve service delivery and enhance client satisfaction.

Administration Support

- Assist with filing documents, maintaining accurate records, and organising client and family caregiver data in both digital and physical formats.

- Manage Case Management System (CMS) for home personal care service.

- Timesheet Management: Ensure the timely collation and submission of caregiver timesheets for payroll processing, resolving discrepancies where necessary

- Payment Collection: Assist with collection of cash payments from clients, requiring individual to liaise with clients on their payment or arrange with them on payment methods.

Other Duties

- Project Management: Participate in department initiatives and projects aimed at improving operational efficiency, caregiver performance, and client satisfaction

- Any duties that may be assigned from time to time

Requirements:

- Degree in Business Administration, Healthcare Management or related field.

- Minimum 1-2 years of experience in a community health or home care setting and understanding of home care services.

- Strong communication skills in English and Mandarin, with the ability to liaise with clients, caregivers, and other departments effectively

- Able to manage multiple tasks and responsibilities simultaneously

- Quick to adapt to changes

- Proficient in Microsoft Office 365 and other office management tools

- A caring attitude with a desire to make a positive impact in the lives of elderly, disabled, or ill individuals

• Assists design director in project and site management, supervision and post contract follow-up works, including liaising with clients, building consultants and building management.
• Plans, monitors and oversees work execution by contractors, suppliers and vendors to ensure compliance with design intent, workmanship quality, cost parameters, delivery and project schedule.
• Min. 1 to 2 years of related working experience in project and site management of commercial and corporate office interior fit-out works, preferably with an interior design or interior construction company.
• Knowledge of M&E and other building services works is an advantage.
• Self-driven individual with strong motivation, desire and pride of delivering all projects under your charge to achieve timely completion and quality finish.
• Strong customer-oriented mindset and good client relation skills.
• Good working attitude with a high level of professionalism and integrity.
• A meticulous person with a sharp eye and strong quality-control of finished works.
• An organized individual with good planning, time and people management skills.
• Provide secretarial and administrative support to the project team.
• Assist in tenders related and contract documentation works.
• Assist in simple Quantity Surveying related and quotation works.
• Highly productive, conscientious and responsible worker with ability to work independently.
• Proficient communicator (both spoken and written).

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Job Overview:

The Inside Sales Executive role will play a crucial part in guiding individuals and organisations in selecting the best educational opportunities for professional growth. This position demands a deep understanding of educational programs, exceptional communication skills, and a dedication to helping clients achieve their learning and development goals.

Roles & Responsibilities:

• Sales Responsibilities: Manage direct sales to professionals and corporate clients (B2B/B2C).
• Pipeline Management: Identify, build, and maintain a sales pipeline and business relationships.
• Sales Cycle: Handle the entire sales process, from cold calling and lead generation to closing deals.
• Client Consultations: Understand clients' educational goals, career aspirations, and training needs.
• Program Recommendations: Assess skills and knowledge to recommend appropriate educational programs or courses.
• CRM Usage: Use CRM systems to track interactions, leads, and maintain records.
• Promotion: Actively promote educational programs and services.
• Enrolment Assistance: Guide clients through the enrolment process, including pricing and payment options.

Requirements:

• Experience: Minimum 1 year in inside sales or telemarketing, preferably in a consumer-focused role.
• Sales Skills: Proven track record in B2C/B2B sales, meeting or exceeding sales targets is a plus.
• Communication: Excellent skills for engaging diverse audiences effectively.
• Client Relationships: Ability to build and maintain effective client relationships.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Responsibilities:

• Talent Review & Development: Support the organization's talent reviews, assessments, and succession planning to identify high-potential employees.
• Succession Planning: Ensure proper follow-through on talent review actions, focusing on key positions and succession plans.
• Pipeline Programs: Manage talent pipeline programs such as sponsorships and management associate programmes.
• Competency Frameworks: Develop functional competency frameworks that aligns with business needs.
• Development Programs: Design and oversee development programs such as mentorships and leadership training.
• HR Policies: Create and implement policies that improve talent attraction, development, and retention.
• Data & Analytics: Analyse talent data and create reports to guide decision-making for management.
• Facilitation Skills: Design, implement, and manage internal programs that enhance employee engagement, professional development, and organizational culture.

• Bachelor's degree, preferably in Human Resources or a related field.
• At least 5 years of experience in talent management.
• Strong understanding of talent assessment tools and development strategies.
• Comfortable working with data and preparing presentations for senior management.
• Excellent communication and interpersonal skills.
• Confident in facilitating programmes/ meetings