Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

Account executive - 1 slot

Account Admin - 1 slot

Preferable have at least 1 year working account / admin experience in Singapore

Can work in a fast-paced environment

Know how to do full set accounts

Working in construction/ manufacturing field is a bonus

Knowing to use MYOB is a bonus

Able to work 5.5 days / week (alternate Saturday)

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

We are seeking a highly creative and detail-oriented Marketing Executive (APAC) to drive internal employee engagement initiatives, support external sales partnership events, and enhance the company's branding efforts. You will play a vital role in creating engaging content, designing impactful visuals, and fostering a vibrant workplace culture. Your contributions will strengthen internal communication, elevate employer branding, and enhance the company's presence across the APAC region.

Responsibilities

Content Creation and Visual Design

• Create high-quality marketing materials, including posters, videos, infographics, white papers, and presentations.
• Manage and maintain visual consistency across all content, ensuring alignment with brand guidelines.
• Collaborate with teams to produce content for social media, newsletters, and other communication channels.

External Sales and Partnership Events

• Coordinate and execute external events, including sales partnership meetings, client networking sessions, and industry conferences.
• Design and prepare marketing materials such as event posters, invitations, brochures, and presentation decks.
• Collaborate with sales teams and external partners to ensure seamless event execution and alignment with business objectives.

Internal Employee Engagement and Communication

• Collaborate with Office Management team organize and execute employee engagement events such as team-building activities, celebrations and cultural initiatives.
• Design office decorations for events, milestones, and seasonal themes to create a positive and inspiring workplace environment.
• Develop internal newsletters to keep employees informed of company updates, events, and achievements.
• Support HR team with recognition programs, employee success stories, and other initiatives that enhance team morale and cohesion.
• Manage internal communication channels to share key updates, announcements, and initiatives with employees.
• Create engaging and visually appealing content to foster better communication and collaboration across teams.

Employer Branding

• Support employer branding efforts by creating campaigns that showcase the company's culture, values, and career opportunities.
• Assist Talent Acquisition team in promoting the company through social media, career fairs, and recruitment events.
• Develop creative assets and content that highlight the company as an employer of choice.

General Marketing Support

• Collaborate with regional and global teams to align marketing efforts with company objectives.
• Track and analyze the performance of campaigns and events, providing insights to improve future initiatives.
• Assist in managing the marketing calendar and ensuring timely execution of all projects and campaigns.

Qualifications

• Bachelors degree in Marketing, Communications, Design, or a related field.
• 2-4 years of experience in marketing, events, or content creation, preferably in the tech or B2B industry.
• Proven experience in planning and executing internal and external events.
• Proficiency in creating and editing videos, posters, and other marketing materials.
• Hands-on experience with design tools like Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or Canva.
• Strong written and verbal communication skills to engage internal and external audiences.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Innovative thinker with an eye for detail and a flair for creating engaging content.
• Positive and proactive attitude with a passion for employee engagement and branding.
• Collaborative team player with strong interpersonal skills.
• Flexible and adaptable, thriving in a dynamic and multicultural environment.

Apply for Position

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

The Solution Sales Executive is responsible for engaging SMEs and top-tier local corporate clients, managing the full sales cycle from lead generation to closure. This role focuses on delivering tailored consultancy solutions, including ERP systems, HR advisory, and overseas expansion strategies. You will be expected to identify client needs, provide strategic recommendations, and collaborate with internal teams to implement customized solutions. As a key point of contact, you will ensure client satisfaction and contribute to long-term partnerships.

Key Responsibilities

• Engage SMEs and top-tier local corporate clients to understand their business needs and offer tailored consultancy solutions.
• Proactively identify and approach potential clients through cold calling, networking, and other outreach methods to generate leads.
• Drive end-to-end sales processes, including prospecting, needs assessment, proposal development, and closing.
• Deliver engaging presentations to clients, effectively communicating the value of proposed solutions.
• Collaborate with internal technical and consultancy teams to deliver customized solutions aligned with client objectives.
• Maintain accurate and up-to-date records of sales activities in CRM systems.

Requirements

• Bachelor’s degree in business, information technology, human resources, or a related field.
• Minimum of 2 years of sales experience, preferably in IT solutions, HR consultancy, or services related to overseas expansion.
• Strong cold calling and lead generation skills.
• Exceptional presentation, negotiation, and interpersonal skills.
• Expertise in ERP systems, HR advisory, or overseas market entry strategies is highly desirable.

Benefits

• Enjoy a flexible benefits package tailored to support your health, well-being, and personal development needs, including medical, wellness, and lifestyle allowances.
• Work with regional teams across Singapore, Thailand, and Vietnam.
• Obtain opportunities for overseas assignments as part of career development plans
• Access continuous learning opportunities, including customized one-to-one coaching and on-the-job shadowing, to enhance your skills in sales, consultancy, and technology solutions.
• Benefit from a competitive salary and performance-based incentives, rewarding your efforts and achievements in driving sales success.

Job Description

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Requirements

• Bachelor’s or master’s degree
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing campaigns on all major search engines

Job Description:

• Handle customer relationships (inquiries / complaints)
• Coordinate and followup with vendors, freight forwarders and warehouse to ensure timely arrival of goods
• Work with suppliers on order fulfilment, check and generate shipping document
• Manage inventory and coordinate with logictics
• Handle e-commerce orders

Job Requirement:

• Bilingual (Chinese and English) to liaise with external stakeholders
• Detailed and meticulous, able to follow up with communication

Company Direct Hire | Purchasing Executive / Procurement Executive (M&E / ACMV)

Job Detail:

- M&E ducting / ACMV

Location: SOUTH DEFU

Salary: (based on experience)

Working hours: Mon-Fri 8am-5pm, Alternate Sat 8am-12pm

Job scope:

-Obtain necessary quotation that meets the project specification from principals and suppliers.

-Perform purchasing and materials planning to fulfil sales and project needs.

-Prepare and issue purchase orders to principals, suppliers for engines, alternators, radiators, parts and materials needed for the company’s sales and project requirement.

-Monitor / review inventory stocking policy.

-Plan and initiate bulk purchasing to principals to gain volume discount purchase

-Tracking and follow up with principals and suppliers on the order status to ensure timely delivery

-Contact and liaise with principals and suppliers to resolve short supply, damaged goods, and other ad-hoc problems.

-Shipment coordination with principals, forwarders, and suppliers

-Negotiate with principals and suppliers on the pricing and delivery schedule.

-Prepare necessary documents and co-ordinate with account department to ensure timely payment on the agreed terms.

-Respond to internal customers for delivery schedule and outcomes of discrepancy found on the received goods.

-Perform and buying activities assigned by management.

-Any other task/project assigned by management.

Job Summary:

The Channel Sales Executive will be responsible for building and growing channel sales in the retail space for healthcare and lifestyle-related products, focusing on consumer-grade medical devices for health monitoring, rehabilitation equipment, and consumables. This role requires a dynamic individual with a passion for healthcare products, a proven track record in channel sales, experience managing and training retail promoters, and expertise in retail inventory management.

Job Responsibilities:

1. Channel Development & Management:

• Identify, establish, and nurture relationships with key retail partners to expand sales channels.

• Develop and execute sales strategies to achieve targets in the retail space.

• Continuously assess and explore new channels and market opportunities.

2. Retail Promoter Management & Training:

• Recruit, train, and manage a team of retail promoters to effectively represent and promote products in the retail environment.

• Develop training programs for retail promoters to ensure they have a comprehensive understanding of product features, benefits, and sales techniques.

• Monitor and assess the performance of retail promoters, providing feedback and guidance to enhance their effectiveness.

3. Sales Execution:

• Actively engage with existing retail partners to drive product placement and increase visibility.

• Coordinate promotional activities and marketing initiatives to boost product sales.

• Monitor sales performance, trends, and competitor activities, providing insights and recommendations to management.

4. Retail Inventory Review & Management:

• Collaborate with retail partners to review and manage inventory levels, ensuring that products are adequately stocked to meet consumer demand.

• Conduct regular inventory checks and provide accurate forecasting to avoid stockouts or overstock situations.

• Work closely with the supply chain and retail partners to streamline inventory management processes.

5. Product Expertise & Customer Support:

• Develop in-depth knowledge of healthcare and lifestyle products, including consumer-grade medical devices, rehabilitation equipment, and consumables.

• Conduct product training sessions for retail partners and promoters to ensure a thorough understanding of product benefits and usage.

• Provide support to retail partners and promoters, addressing inquiries and resolving issues to ensure a seamless sales process.

6. Reporting & Analysis:

• Prepare regular sales and inventory reports, highlighting achievements, trends, and areas for improvement.

• Analyze sales and inventory data to identify growth opportunities and create action plans to address gaps.

7. Market Insights & Feedback:

• Gather market intelligence on customer preferences, competitive products, and industry trends.

• Provide feedback to the product development team based on market insights to enhance the product range.

Job Requirements:

• Experience: Minimum 2 years of experience in channel sales, preferably within the healthcare or FMCG consumer goods industry. Experience in managing and training retail promoters and overseeing retail inventory is essential.

• Skills: Strong leadership, negotiation, communication, and interpersonal skills. Ability to manage relationships with retail partners, promoters, and inventory stakeholders effectively.

• Knowledge: Understanding of healthcare and lifestyle products, including medical devices and consumables, as well as retail inventory management best practices.

• Education: A Diploma or Bachelor’s degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Opportunity to work with innovative healthcare and lifestyle products that improve lives.

• Collaborative work environment with a focus on growth and development.

• Competitive compensation package with performance-based incentives.

Account executive - 1 slot

Account Admin - 1 slot

Preferable have at least 1 year working account / admin experience in Singapore

Can work in a fast-paced environment

Know how to do full set accounts

Have experiences working in construction/ manufacturing field is a bonus

Knowing to use MYOB is a bonus

Able to work 5.5 days / week (alternate Saturday)

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities:

• Coordinate the documentation, review, and uploading of videos/media files into the SP Video Content Management System (VCMS) by closely collaborating with academic staff.

• Maintain and oversee the cataloguing and archiving of video content, ensuring easy retrieval and adherence to institutional guidelines and processes.

• Replace existing video-based Teaching and Learning content in online lessons and SCORM packages with VCMS-hosted media within the Learning Management System (LMS).

• Collaborate with stakeholders to review and discuss revisions during the video replacement process.

• Ensure proper functionality of VCMS-hosted media in online lessons after media replacement and updates.

Requirements:

• Proficiency in software such as Microsoft Office (Outlook, PowerPoint & Excel).

• Basic experience in Media Production and/or Graphic Design.

• Ability to work independently as well as part of a team.

Additional Information:

• If shortlisted, candidates will be notified within 30 days after the application deadline.

• Successful candidates may be offered a contract of up to 11.5 months, subjected to requirements by academic schools.

Apply by Whatsapp +65 85229666

Overview:

The candidate will learn the management of the service and kitchen operations. As a Management Trainee, candidate will specialise in operational activities associated with both services in the Restaurant as well as kitchen duties and basic food preparation.

Reporting Structure:

Department Supervisor

Job Responsibilities:

Service

• Learn and be competent in both service and kitchen staff duties
• Serve the guests efficiently and accurately upon their special requests
• Have a strong sense of cooperation and safety awareness and always multi-task your errands
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Ensure the smooth running of designated section/area.
• Perform any ad-hoc duties as required by the Branch Manager

Kitchen

• Knowledge of preparation of food and inventory levels of the kitchen
• Ensures all operating standards comply with company policies
• Use hygienic practices for food safety
• Participate in safe work practices and food handling practices
• To be familiar with F&B environment and apply to company standards
• Performs other duties as assigned by the superior

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field
• At least 1 Year(s) of working experience in the related field is required for this position
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

Benefits

• Staff Meals Provided
• Uniform & Laundry Provided
• Completion Bonus
• Staff Referral Incentives
• Staff Privileges (Discounts / Birthday Vouchers / Festive Gifts)
• Hospitalization and Surgical Insurance

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Sales Channel Marketing Executive

Job Description:

• Support the Business Development Director in all aspects of the sales process in order to meet targets.
• Help to identify and recruit suitable reseller partners in the various regions.
• Develop and implement marketing strategies including a strong web and social media presence.
• Ensure that marketing, product and sales support material is accurate, up to date and suitable for regional customers.
• Contributing to the marketing strategy and creating new marketing materials as required
• Maintaining and developing relationships with existing customers and resellers via telephone calls and emails.
• Generate quality sales leads in the appropriate market sectors.
• Maintaining the CRM database and producing reports for senior management
• Conducting market research into competitors, competing products, potential customers and resellers
• Working together with other parts of the organization to identify any process improvements and improve standards, efficiency and profitability

Requirements:

• Preferably Diploma/Degree in Marketing/Business related, or relevant qualifications. Fresh graduates are welcomed to apply.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Job Description

• To assist management in admin works, project coordination, project support
• Able to handle multi-tasking of admin activities
• Assist in streamlining administrative processes
• Work with regional teams in achieving group business goals
• 5-day work week, Monday to Friday

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Required skill(s): MS Excel, MS Office, MS PowerPoint, Internet, social media Savvy
• Minimum 3 years working experience in admin and project support
• 'Can do' attitude would be a plus
• Great communication, interpersonal skills, proactive personality
• Require a meticulous, organized, and detail-oriented mindset
• 1 Full-Time position(s) available

Budget Planning and Development:

• Collaborate with project managers and stakeholders to develop detailed project budgets.
• Align budget planning with the scope, timeline, and deliverables of the project.

Financial Monitoring and Reporting:

• Track actual project expenses versus budgeted amounts regularly.
• Analyze financial data to provide insights and reports on budget utilization.
• Identify variances and recommend corrective actions to avoid budget overruns.
• Prepare periodic financial reports for senior management, including budget forecast and expenditure.
• Monitor project expenditure by ensuring timely goods receipt and payment to vendors.

Compliance and Audit:

• Ensure compliance with internal regulations and legal requirements.
• Support internal and external audits by providing necessary financial documentation and explanations.
• Maintain accurate records of financial transactions and budgeting activities.

Stakeholder Communication:

• Serve as the point of contact for all budget-related queries from project teams and internal and external stakeholders.
• Conduct meetings with project leads to review financial performance and adjust plans as needed.
• Communicate budgetary updates, changes, or risks to stakeholders in a clear and timely manner.

Process Improvement:

• Continuously evaluate and improve budgeting and financial tracking processes.
• Implement tools and technologies to enhance budget accuracy, reporting efficiency, and cost management.

Key Skills and Qualifications:

• Education: Mininum Diploma in Finance, Accounting, Business Administration, or any other related field with relevant subjects.
• Experience: Minimum of 5 years in budgeting and financial planning.

Skills:

• Strong understanding of financial principles and project management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills for collaboration with cross-functional teams.
• Ability to manage multiple tasks simultaneously and adapt to changes quickly.

Technical Skillsets

• Good command of written English with minimum grade of B4 at GCE “O” Levels.
• Proficient in Microsoft Excel including Formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or macro programming knowledge (optional).
• Proficient in Microsoft SharePoint, such as creation of web pages, customization of SharePoint List and management of site permissions.
• Proficient in Microsoft PowerPoint for presentations and creation of dashboards.
• Knowledge of Power BI and Qliksense (optional).
• Comfortable to work in Non Camera Environment.

Gene Solutions is seeking a highly organized Administrative Executive to support the daily operations of the Company. In this role, you will handle administrative functions related to finance, human resources and inventory. You will be working in a startup environment and will learn valuable skills that can be applied towards a career in Corporate Services.

Responsibilities

1. Basic bookkeeping - recording of all incoming bills into the finance system.

2. Basic finance admin - processing of PR/PO, DO, reimbursements, bill payments, issuing invoices through Xero.

3. Basic HR admin - onboarding new staff, payroll - ability to maintain staff confidentiality

4. Lab inventory admin - work with lab manager to ensure stock levels are accurate in Xero

Required skills and qualifications

• Knowledge of basic financial, tax, and accounting principles
• Excellent organizational skills and attention to detail
• Proficiency with office productivity applications and aptitude for learning new systems

Preferred skills and qualifications

• Polytechnic diploma in finance or accounting
• 2 years of work experience in bookkeeping
• Familiarity with Xero

General HR and administrative matters:

Develop clear understanding of business needs and objectives, to provide effective HR solutions to support the achievement of business objections of the various departments in the organization.

Performance Management:

To provide advice and guidance to line management on performance management related matters. To process performance appraisal exercises, mass salary reviews, year-end bonus exercises etc.

Recruitment and Selection:

To establish internal hiring and recruiting practices and to liaise with various project, department as well as the management on the recruitment needs. Understand the hiring requirements and manage the end-to-end recruitment process, candidate screening, selection, offers, onboarding and offboarding matters.

Payroll matters:

To establish and well organize the filing system of the master list of the employees. Administer payroll, benefits and leave management with precision and efficiency. To ensure the Company is fully compliance with labor laws and internal policies, addressing any discrepancies proactively.

Work pass application, Monthly CPF submission, IRAS 21 tax clearance, NS leave claim etc. matters.

Benefits and Compensation:

Manage and process employee welfare benefits, medical insurance. Ensuring all compensation and benefits strategies remains relevant and competitive while maintaining internal equity.

Employees Relations and Engagement:

Drive and coordinate employee engagement and wellness activities.

Plan and coordinate Company events, enhancing team collaboration and engagement.

Manage and resolve employee relation issues and disciplinary actions as wells as address grievances, fostering a positive and compliant work environment.

Learning and Training Development:

Talent Management and succession plans. To develop HR plans and initiatives and to support achievement of business objections of the various departments in the organization.

Oversee the entire training and development functions. Develop and implement learning and development programs to foster and facilitate ongoing learning and skills improvement of the employees.

Analysis in-house training, on the jobs training to internal employees.

Employment Practice & Regulations:

Tripartite Standards Introduction, Grievance Handling, Disciplinary Actions and Dismissals, Conflict of Interest.

Good working knowledge of employment regulations and HR best practices.

Company Credentials:

ISO45001 and bizSAFE Star, BCA work head CRS contractor registration system SY08 L6, ME11 L1 application and renewal matters. To assist with corporate service provider to submit the statutory declaration, Company ACRA Annual return filing, register of controllers etc.

JOB REQUIREMENTS:

• Candidate must possess at least Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree, major in Human Resources Management or Business Administration Management or equivalent.
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Required language(s): English, Mandarin fluency in written and spoken (to coordinate with the Chinese speaking client, supplier, HQ Colleague etc.)
• Required skill(s): MS Office.
• Good interpersonal and communication skills.
• Self-motivated and able to leverage on team.
• Resourceful, meticulous, able to multi-task and handle pressure well.
• Experience working in Regional Rail Transport industry is a plus.

Key responsibilities:

1) Perform full spectrum of Accounts Payable and fixed asset function for several legal entities including invoice posting

2) Ensure all disbursements for vendor invoice and staff claims are processed timely and accurately and comply to policies and regulations

3) Work closely with other functions to proactively manage and resolve payment and invoice issues effectively and efficiently

4) Prepare month-end reconciliations and journals

5) May be in-charge of China Entity Reporting

6) Assist Snr Accounts Executive in month end closing

7) Assist in-country compliance with government regulations including external audits and tax returns

8) Any other ad-hoc tasks from management

Additional responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Key Knowledge

a) Accountancy in Diploma/Degree or equivalent certificate

b) At least 2 years of general accounting experience is advantageous

c) Candidates are required to read and write Chinese as candidate will be in charge of reporting for China Entity

d) Has prior working experience with China accounts will be preferred.

e) Knowledge of VAT/GST and withholding tax is advantageous

f) SAP Business one experience will be advantage.

g) Knowledge of Microsoft Office. Computer literate with the ability to learn new software applications.

h) Positive working attitude with a high level of initiative

i) Good interpersonal and communication skill

j) Meticulous, able to work independently as well as in a team

Work requires willingness to work a flexible schedule.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the Community Health Department, providing administrative and logistical support to our Service Points that provide day care and dementia day care services for seniors requiring personal care while their family/caregivers are at work or needing rest.

Facilities & Operations:

Support Centre Supervisor and Admin Manager in efficient and smooth running of the Service Points:

• Ensure upkeep and cleanliness of facilities, liaising with vendors on maintenance matters.
• Upkeep of first aid supplies and fire-fighting equipment. Ensure reception and meeting rooms readiness at start and end of the day.
• Assist workplace safety exercises e.g. fire drills in accordance with safety guidelines and regulations.
• Update all operational files and schedules.

Programme Support & Administration:

Support relevant Programme Supervisors with backend programme administration and coordination:

• Perform data entry, ensure that all clients' records are appropriately kept.
• Upkeep of relevant databases within the Service Points, including the use of shared IT platforms for centralized depository of documents.
• Support in collation of data and statistics for reporting and publication.
• Help ensure personal data protection measures in placed and carried out in daily operations.
• Assist in customer satisfaction survey report for all clients upon discharge.
• Assist in volunteer management matters, outreach and publicity events when necessary.

Procurement & Finance

• Manage payment including cash collection and issuing of receipts. Liaise with clients or their families on prompt payment of services.
• Manage procurement and replenishment of Service Points' required consumables, stationery and supplies. Coordinate with HQ-IT department, vendors for IT devices where needed.
• Administer accounts payable and receivables, tracking and month-end reconciliations on programme expenses
• Support in administering sponsorships and donations, including liaising with external partners where needed and proper records keeping for audit. Assist in-kind collection and distribution, working closely with HQ and Admin Manager to ensure smooth execution.
• Ensure fixed assets tally with records for audit purpose.

Front Desk & Secretariat Support:

• Manage front desk duties such as attending to calls and walk-in enquiries, sort mail and handle documents for dispatch. Provide logistics support in areas such as room-booking, prepare beverages, setup laptop, projector etc.
• Responsible for word processing, and updating of all materials for proposals, reports, letters, forms, brochures etc. for file and documentation. Writing minutes of meetings.

HR:

• Involvement in Internship recruitment activities, liaise with ITEs and Polytechnics, provide support to Centre Supervisor on internship matters.
• Provide support in on-boarding and off-boarding of staff, interns where needed.
• Assist in the administration and tracking of training applications and plans of the staff in the Service Points, working closely with the HR department.
• Coordinate staff participation for Service Point/Group/Organizational events and meetings, distribute corporate collaterals.

Min. Diploma holder

Requirements

• At least 2 to 3 years of related administrative experience
• Proficient in MS office (Word, Excel, PowerPoint)
• A team player and also able to work independently
• Good communication and interpersonal skills
• Able to multi-task and work efficiently,
• Self-motivated, organised and problem-solving.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Employee on boarding and off boarding

- Maintain and update employee data

- Process tax clearance IR8A, IR21

- Process government claims includes NS claims, childcare, maternity, paternity

- Oversee work pass application, renewal and cancellation includes work permit, S.pass, E pass, Dependent pass

- Training and development

- Process daily worker payroll

- Employee Insurance

- Recruitment filtering process and advertisement

- MYE application

- Other ad-hoc duties assigned