Executive, Strategic Workforce Planning, Group HR

As an Executive in Strategic Workforce Planning, you will contribute to the team in manpower strategies that will impact all 22,000 employees across NHG. You will also be involved in key strategic workforce planning related projects and initiatives that will transform the NHG workforce to be future-ready. You will be reporting to the Manager and will work closely with the key stakeholders in NHG institutions.

You will need to have strong project management skills, demonstrated through strong academic results and/or prior work achievements.

Main Duties and Responsibilities

• Support in the implementation and management of initiatives for the job redesign project to ensure the cluster as well as workgroup meet the target outcomes
• Collaborate with the team to plan, coordinate, and monitor projects relating to strategic workforce planning
• Assist in preparing reports, presentations and documentation relating to job redesign and strategic workforce planning projects
• Provide administrative and secretariat assistance to the team
• Assist to carry out any other duties as assigned

Job Requirements

• Bachelor Degree holder and above
• Preferably 2 years of relevant experience in project management, employer branding and HR planning
• Digital savvy, analytical skills with proficiency in MS Excel, MS PowerPoint and other tools for data analysis and building of presentation slides
• Possess good organisational, coordination and project management skills
• Good interpersonal skills, and strong communication skills (both verbal and written).
• Good stakeholder engagement skills

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking an Operations Executive with a strong background in the food industry and a mindset for continuous improvement to join our team in Singapore. This role involves logistics & inventory planning and will be the "go to" person for inbound and outbound operations.

Responsibilities

• Lead a team of delivery drivers for the day-to-day operations. Keep track of daily/weekly/monthly schedule, attendance, leave applicate and duty roster.
• Work with the delivery team to ensure orders are delivered on time. Ensure the outbound team has the necessary supplies and equipment to perform their tasks and duties.
• Resolve day to day operational issues with the delivery drivers. Oversee the daily operations to ensure smooth functioning in the process.
• Oversee the scheduling of regular maintenance on all vehicles.
• Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.
• Ensure storage areas are well stocked on time. Perform cycle count to ensure inventory is accurate. Receive, QC check and put away incoming shipments in a timely manner.
• Responsible for Supply and Inbound Operations. Process permit clearance of shipments. Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost-efficient delivery. Accountable for receiving shipments accuracy and reporting on any discrepancies.
• Assist in projects to support business plans.

Requirements

• Bachelor’s degree/Diploma in a relevant discipline
• 2-3 years’ experience in functions such as warehouse operations and supply chain management. Minimum 1 year experience in a leadership position in a relevant function, preferably in the food manufacturing, food services or food retail industry.
• A go-getter and ready to make an impact. Able to demonstrate previous successes in operations scenarios.
• Positive attitude, eager to learn new skills and able to adapt quickly.
• Self-driven with good initiative and learning abilities.
• Possess resourcefulness to seek out creative ideas and methods to achieve targets.
• Display strong analytical & problem-solving skills.
• Team player but able to work independently.
• Able to start work within short notice.

Other Information

• Working Hours: 9:00am to 6:00pm, 5 days work week (Mon to Fri)
• Work Location: Alice @ Mediapolis, 29 Media Circle, #02-09, Singapore 138565
• Company transport provided (Buona Vista MRT Station)

Job Role Description

Assist Head of Department to oversee company’s Overseas Franchise Developments and Local Leasing activities

Overseas Franchise

· Ensure uniformity on all franchise developments

· Work closely with overseas Franchisee and JV partners to ensure smooth opening of stores and launch of activities

· Collect Financial data from franchise outlets, monitor, and analyse the performance. Identify opportunities for sales growth through promotions and sharing of best practises.

· Assist in maintaining and updating of Franchise documentations i.e. SOP, new dishes launch.

· Conduct overseas / local audits and in accordance to the company guidelines and report findings for follow up actions.

· Work with marketing department to supply franchisees with essential support. Policing marketing and social media contents to ensure compliances.

· Perform administrative duties for the franchise management team, such as arranging travel, draft training itinerary, coordinate visits, preparing trip reports and organizing bi-annual business review meetings.

· Using available franchise tools, conduct preliminary franchise assessment for new interested parties.

Local Leasing

· Assist HOD in reviewing Tenancy agreements and conditions.

· Report on traffic and tenant mix observation for potential sites enabling smooth decision-making process.

· Conduct market pricing analysis to ensure we are competitive in prices across different food establishments (food courts, coffeeshops, restaurants).

· Support and liaise with various departments to ensure compliance with lease management practices and administration

Secondary Tasks

· Facilitate ordering of ops / store supplies for franchisees during pre and post store opening as and when required.

· Get involved and brainstorm ideas not limited to conducting surveys for new concept if any.

· Work closely with other departments such as Operations, Culinary and Project teams for new projects’ delivery and implementation

· Any other Ad-hoc activities

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Tampines Care Home

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.
• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.
• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Woker.
• Support and work closely with Finance to manage arrears.
• Provide day to day coordination roles and duties between NOKs and Centre.
• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.
• Maintain and upkeep Centre’s databases
• Manage and update data into relevant system such as IRMS, ILTC and NMTS.
• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field
• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
• Good communications and people engagement skills
• Good organisation ability
• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.
• At least 1 to 3 years of relevant healthcare industry experience.

About Ryan's Grocery: Ryan's Grocery is a leading premium organic and sustainable grocery store in Singapore, committed to offering high-quality food and beverage products. We pride ourselves on delivering exceptional service and promoting sustainable living.

Job Description: We are seeking an energetic and proactive eCommerce and Fulfillment Executive to drive our online presence and fulfilment operations. This role is crucial for providing a seamless and enjoyable shopping experience for our customers, reflecting the high standards of our in-store service. The ideal candidate will have a customer-first mindset and be prepared to lead our ECommerce team towards achieving our digital and business goals.

Key Responsibilities:

• E-Commerce Management:
  • Oversee the day-to-day operations of our E-Commerce platforms to ensure a smooth and efficient shopping experience.
  • Create and manage product listings, ensuring accuracy in descriptions, images, and prices.
  • Set and update product prices, apply discounts, and manage promotional campaigns to drive sales.
  • Monitor and process online orders, ensuring accurate and timely fulfilment.
  • Manage online payment gateways, resolve payment issues, and ensure a seamless checkout experience.
  • Address customer inquiries, concerns, and returns related to online orders.
  • Collaborate with the Logistics team and cross department teams to ensure accurate and efficient shipping and delivery of online orders.
  • Handle returns, exchanges, and refunds in line with company policies and industry standards.
  • Process online orders from all online domains and manage order tracking and delivery status.
  • Pack orders and coordinate order processing to meet customer expectations.
  • Provide exceptional customer service, including answering queries, educating customers about products, and handling feedback.
  • Drive E-Commerce strategy, evaluating technology alternatives, mobile applications, and third-party sales channels.

Job Requirements:

• Diploma in Marketing, Business, Mass Communication, or a related field.
• Proven experience in E-Commerce operations.
• Familiarity with E-Commerce platforms, content management systems, and analytics tools.
• Must be computer savvy with strong organizational skills.
• Excellent communication and interpersonal skills, both written and oral.
• Highly initiative with positive energy and a proactive attitude towards learning.
• Ability to work weekends as required.

PURPOSE:

As our Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to delivery quality outputs

RESPONSIBILITIES & TASKS:

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations.
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions.
• Collaborate with different business departments to support company events and VIP meetings.
• Willing to travel and support different office locations within Singapore.
• Any other ad hoc tasks assigned by supervisor.

WHAT WE ARE LOOKING FOR:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Job Purpose

The Corporate Sales Executive/Executive, Operations & Sales, Private Leasing will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

Responsibilities:
- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

Experience and qualifications:
- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:
- Possess good spoken and written communication skills
- Proactive with good organisational skills and time management
- Kind and nurturing approach when interacting with children
- Adaptable and keen to work in a fast-paced environment

Company benefits:
- Medical and dental benefits
- Incentive program
- Staff discount for I Can Read lessons

Working hours:
- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

The incumbent will report to the Trade Planning Manager in the Commercial department and will support the master data team by ensuring the accuracy of data set up in promotions management.

Responsibilities

• Database Maintenance
  Ensure timely and accurate maintenance of price and promotion data in the SAP database.
• Promotions Management
  Oversee the accurate and timely setup of promotions. Collaborate closely with the category team and Group Business Admin to ensure claims are properly set up.
• Other Responsibilities
  Prepare reports while ensuring the accuracy and integrity of data.
  Perform ad-hoc duties as assigned.

Requirements

• Diploma in Business Administration or a related field
• 1-2 years of relevant work experience
• Proficiency in MS Excel (Vlookup & Pivot table)
• Strong sense of urgency and ability to meet tight deadlines
• Effective communication skills
• Meticulous with the ability to manage large volumes of data

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Location : Tampines North

Key Responsibilities

• Team Management: Supervise and manage a small team of restaurant crew members during assigned shifts.
  Delegate tasks effectively and ensure completion to maintain smooth operations.
  Motivate and mentor team members to achieve performance goals.
  
• Operations Management: Ensure the store operates efficiently during the shift, including food preparation, order accuracy, and timely service.
  Monitor inventory levels and ensure proper stock management.
  Maintain cleanliness and organization in compliance with health and safety regulations.
  
• Customer Service: Deliver excellent customer service and resolve any customer complaints or issues promptly. Ensure orders meet Subway's quality standards and customer expectations.
  
• Administrative Duties: Handle cash management, including closing tills and preparing shift reports.
  Assist in scheduling staff shifts and coordinating breaks. Report to the Store Manager on operational updates and performance metrics.
  

Requirements

• Strong leadership and interpersonal skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Basic understanding of inventory and cash management.
• Flexibility to work shifts, including weekends and public holidays.
• A positive attitude and commitment to providing exceptional customer service.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Our company, Trejoy Pte Ltd, is a FMCG (Food and Beverage) products importer and distributor located at Tampines. We are looking for a competitive and trustworthy Sales Executive to support us in achieving our business objectives for our new range of products. The primary role is to focus on setting annual sales goals and work towards achieving them with the assistance of the Sales Director and other colleagues. Setting up a strategy to find new prospects and sales leads and converting them into clients is key to success in this role.

The Role:

• Identifying and pursuing new sales prospects, negotiating deals, servicing accounts and maintaining customer satisfaction.
• Conduct market research to identify potential new clients and selling actively create sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients, prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions (trade shows & consumer shows)
• Gather feedback from customers or prospects and share with internal teams
• Collaborate with team members to achieve better results

The Persona:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Good understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Have a Class 3/3A Driving License or pocess own car

If you have excellent communication skills and feel comfortable reaching out to potential customers to introducing our ad services and products we’d like to meet you.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

As a part of the Client Management team, the Account Exec/Senior Account Executive will be the key project contact with clients, internal teams and other agency partners/vendors. You will be supporting our Senior Account Manager / Associate Account Director in various pitches and projects, which could range from discussing project requirements with team members, working out cost & budgets, external vendor liaison, relationship building and management (internal and external), as well as client/project management from end-to-end (pitch-execution-reporting).

To excel in this role, it is of utmost importance that you are hungry for growth, passionate in Storytelling and Marketing/Advertising, as well as a great team player.

Essential Duties and Responsibilities

• Support Senior Account Manager / Associate Account Director in pitches and/or ongoing projects.
• Embodies charisma and is able to build and maintain good relationships with various Clients and Vendors (e.g. Production Houses, Freelancers etc.) alike.
• Demonstrates effective and clear communication with both Internal Teams and External Parties.
• Work closely within the Account Management Team, and with other Internal Teams - Creative, Marketing, Production team to deliver remarkable and innovative work.
• Effectively manage project’s quality, timeline, budgeting and finance processes from end-to-end.
• Ability to handle multiple projects at one time and keeping calm under pressure / seeking out solutions.

Experience and Attributes

• 1.5 - 2 years in the Marketing/Advertising industry highly preferred
• Ability to manage, plan and prioritise time, while being self-motivated to achieve outstanding results.
• Eye for detail, with the capacity to learn fast and drive their own personal development.
• Strong organisational skills with a customer-focused mindset.
• A team player who is hungry to learn, proactive and ready to pursue excellence.
• Proficient with Google Suite (Google Slides, Docs, Sheets, etc.).
• Familiarity with digital marketing and Social Media Platforms.

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Are you tech-savvy, eager to learn, and ready to dive into new challenges? Ready for an internship that combines professional growth, real impact, and a vibrant work environment?

Join Catalyse, the advisory, corporate consulting and training arm of AWARE (Association of Women for Action and Research), Singapore’s leading advocacy group for gender equality. Since 2010, we have led the charge in promoting diverse, equitable and inclusive workplaces, primarily in Singapore with expanding influence across Asia.

As a Junior Executive at Catalyse, you’ll make a real impact while gaining invaluable hands-on experience.

Here’s what you can expect as part of our team:

Meaningful Impact:

Your work will directly influence our organisation’s growth, making a positive difference in the corporate world.

Diverse Experiences:

Gain exposure to a wide range of industries and projects, developing a versatile skill set and becoming well-rounded professionally.

Networking Opportunities:

Collaborate with MNC clients, partners, and industry professionals as we expand internationally and build invaluable connections across borders in a global network.

Hands-on Learning:

Work alongside our experts, actively participating in business development strategies, conducting research, creating content, and assisting in social media campaigns.

Skill Requirements:

• Strong interest in business development, business operations, research, and marketing.
• Strong interest in graphic design, creative visual storytelling, and artistic expression.
• Passion for leveraging social media platforms for business growth.
• Excellent verbal and written communication skills.
• Analytical skills for data research and meticulous attention to detail.

** Availability for a full-time internship of at least 6 months

Personal Qualities:

• Adaptability to adjust to new tasks and challenges.
• Proactivity in seeking out opportunities to contribute.
• Genuine curiosity and enthusiasm for exploring new ideas and concepts.
• Tech-savviness and comfort with learning new technologies quickly.
• Dependability and punctuality in meeting deadlines and commitments.
• Strong work ethic and dedication to high quality work.
• Passionate and compassionate operating with courageous integrity.

Your responsibilities will include:

Business Operations:

• Providing support for ongoing business operations, presentations and reports.
• Assisting in the coordination of meetings, events and workshops.
• Collaborating with team members to help grow Catalyse.
• Handling any other requests as deemed appropriate by the Director of Strategy.

Content Creation and Research:

• Utilising advanced research skills to gather and synthesise complex information.
• Participating in brainstorming sessions and contributing innovative ideas.
• Create visually appealing designs for a range of training and marketing materials.
• Ensure a consistent visual identity aligned with brand guidelines.
• Utilising digital marketing tools/analytics to evaluate and improve company reach.

How to Apply:

To apply for this exciting internship opportunity at Catalyse, please click the button below. This position is only open to Singaporeans, Permanent Residents, and individuals with valid work authorisation in Singapore. We appreciate your interest; however, only shortlisted candidates will be contacted for interviews.

For more information about Catalyse and the impactful work we do, please visit our website at catalyse.sg.

We look forward to hearing from you!

Responsibilities:

Payroll:

• Manage payroll processing and administration, ensuring compliance with relevant regulations and company policies
• Collaborate with other departments/functions to ensure accurate and timely processing of payroll data
• Develop and maintain payroll procedures, calculation formulas and policies, ensuring accuracy, minimizing risk, and improving efficiency of processes
• Maintain accurate payroll records and ensure data integrity and confidentiality
• Be accountable for internal and external payroll audits
• Monitor and report on payroll-related expenses, including salaries, benefits, and taxes
• Collaborate with other functions to ensure the accuracy of employee salary data and assist in troubleshooting payroll system issues
• Stay up-to-date with changes in payroll regulations and best practices, and implement changes as necessary
• Responsible for statutory and ad-hoc surveys submission pertaining to payroll

Mobility:

• Review, record and consolidate Mobility policy and process as necessary to align with organization, business and talent needs, review and streamline processes to ensure smoother flow of operations with regards to movement of talent between countries and HQ
• Support assignees on general queries and support other functions for reports and information in the regional mobility space
• Provide excellent customer experience to all outbound employees, relating to mobility activities
• Ensure proper documentation for all stages of assignment and for audit purposes
• Work closely with HR team to provide support or information related to mobility

Requirement:

• Diploma or bachelor’s degree in human resource, accounting, finance, or related field
• Minimum 2 years of experience in payroll management, with experience managing payroll
• Strong knowledge of Employment-related/labour laws and regulations, payroll regulations and compliance requirements
• Strong organizational and analytical skills, with ability to manage multiple priorities and meet deadlines
• Proficiency in payroll software and Microsoft 365 applications
• High level of attention to detail and commitment to data accuracy and integrity

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza OR Singpost

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599