Job Description:

• Handle General Insurance enquiries from clients or business partners on policy matters

• Understand the client's insurance needs and provide proper advice

• Follow up with existing clients for policy renewals

• Handle general administrative and ensure proper documentation, records and filing

• Check policy contracts, endorsements, invoices to ensure accuracy.

• Build and maintain strong relationship with insurance providers and clients

• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirement:

• Certificate in General Insurance (CGI) and Health Insurance.

• Proficient in Microsoft Office.

• Able to communicate well in English and Mandarin.

• Must be motivated and has a pleasant personality.

• At least 1 year experience in Insurance sector.

• Candidate with no experience in insurance sector are welcome to apply, but candidate has to obtain CGI if employed.

The responsibilities of this role are:

• Support sales team in solution and colour sales.
• Prospecting and identifying new market opportunities and establish new solution business model.
• Maintain and build good working relationship with existing and new customers and distributors.
• Formulate effective sales strategies to ensure share market share gains, increased profitability.
• Management of solution sales cycle includes analyzing customer requirements, preparation of sales proposals, testing of solutions, solution demonstration and installation.
• Conduct solution training for Sales Team and distributors.
• Management of projects development and implementation.
• Hosting of Webinars.
• Analyze industrial trends and competitive landscape and execution of market research to identify new business opportunities and attainment of sales target.
• Keep abreast on government grant and policy.

The ideal candidate will need to have the following qualities and experience:

• Possess Diploma in Computer Science or Engineering or relevant discipline.
• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Excellent communication and presentation skills.
• Knowledge in Colour Management and Managed Print Services is an advantage.
• Experience in Document Solutions Life Cycle is preferred.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Role:

Property Officer (Facility Management)

• Singapore Based (Ang Mo Kio Town Council)
• 5 Days work per week (8.30 am -6.00 pm (Mon-Fri) Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required, have OT claim / time off)
• Junior: $2,800- $3,000 + HP allowance + VB + AWS ; Senior: $3500 to $3800 + HP allowance + VB + AWS
• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields. + Minimum 1 year of relevant experience.
• ITE with relevant township experience can be considered.
• Career Progression Opportunities

Job scope:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The incumbent will report to the Head of Central Compliance and Assurance in implementing continuous monitoring activities for compliance related areas. Working closely with the Chief Compliance Officer, Regional Compliance team and various business stakeholders within the organisation, this individual will develop and implement monitoring and testing processes to ensure that all business activities are conducted in accordance with applicable laws, regulations and corporate policies.

Responsibilities:

• Identify and assess regulatory risks and develop testing strategies to address identified risks.
• Execute and maintain an effective compliance testing program that ensures adherence to relevant laws, regulations and corporate policies.
• Ensure that test plans are designed to cover all relevant areas of risk and that testing procedures are documented and communicated to all relevant stakeholders.
• Provide guidance and recommendations to business units to improve compliance controls and processes.
• Report on testing results to senior management and other stakeholders, including recommendations for corrective actions where necessary.
• Monitor the remediation actions identified to ensure they are carried out in accordance with the agreed timeline and their effectiveness.
• Maintain a thorough understanding of laws, regulations, industry standards and corporate policies related to insurance and financial advisory industry.
• Collaborate with Regional Compliance testing team, internal and external auditors to ensure that all audit findings related to compliance testing are appropriately addressed.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Diploma / Degree
• At least 2-3 years of working experience in audit/quality assurance function within the financial industry (preferably insurance).
• Professional certification such as M5, M8, M8A, M9, M9A and HI and ICA Diploma in Compliance would be advantageous.
• An AML qualification such as CAMS or CFCS, or a privacy qualification such as CIPP or CIPM, would be advantageous (though not required)

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

Job Description:

- Reports to the Financial Controller.

- Responsible for keeping and maintaining full sets of accounts (including data entry, monthly invoicing and monthly payments, cash flow statements, bank reconciliation, accounts schedules, tax schedules, GST returns, handle petty cash claims, accounting journal entries, perform XBRL reporting etc).

- Ensure proper accounting records and documentation.

- Liaise with auditor and tax agent on statutory audit and tax related matters.

- Liaise with clients and banks on accounts related matters where necessary.

- Ensure timely and accurate financial and management reporting.

- Assist in financial budgeting where necessary.

- Ensure company’s policies and procedures are adhered to.

- Provide administrative support where necessary.

- Any ad-hoc task that may be assigned from time to time.

Job Requirements:

- Accounting Degree /ACCA qualification

- Minimum 5 years working experience in the areas of auditing/accounting.

- Meticulous, diligent and possess good working attitude.

- Experience using Quickbooks is an advantage.

- Work place in CBD area. Raffles Place MRT station.

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Malaysia market.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Malaysia Market

Required Qualifications:

• Proven track record of success in full cycle sales
• Experience in the Malaysia market with a track record of success.
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Your responsibilities include:

• Ability to carry out small to medium masterplaning and urban design project under the guidance of the project leader
• Provide strong support to project leader in executing project efficiently from research, report and drawing preparation to project coordination.
• Organise and guide juniors to fulfil technical tasks
• Present and communicate with external party effectively in medium and small scale

What you will need:

• Self-motivated, well organised and highly responsible professional with strong spirit of learning and team work
• Passionate on urban scale design practice and quality driven, willingness to take challenges and work pressure, potential to expand career horizon
• Master’s degree of Urban Planning, Urban Design or architecture from recognised universities
• 4-5 years’ work experience on urban planning or urban design practices from established international firm; Singapore or China project experience is preferred.
• Proficient in Microsoft Office and related design software, such as AutoCAD, Photoshop, illustrator, SketchUp, Rhino, and data-driven analytical skill such as GIS application and software of environmental analysis; good aesthetic taste and excellent graphic skill is a merit)

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Responsible for managing Accounts Receivables (AR) & Management Information System (MIS).

2. Lead and oversee the day-to-day operations related to Accounts Receivable and MIS.

3. Conduct a monthly review of AR accounts with other teams.

4. Ensure accurate and timely updates of receipts into system for OPs to review AR outstanding.

5. Liaise with customer and bank where necessary.

6. Identify improvement in work processes to keep up with changing business needs.

7. Responsible for Monthly/Year-end financial closing reporting and ensure all reporting/schedules are accurately and promptly prepared.

Additional Task:

1 Liaise with internal/ external Auditors for audit queries.

2. Ensure Standard Operating procedures and Knowledge Articles are up to date and properly documented.

3. Any other task as assigned.

Job Requirements:

Qualification & Work Experience

• Possess Degree in Economics, Mathematics, Statistics, Banking, Businessor other quantitative fileds, and at least 3 years work experience in AR
• Demonstrated ability to leads team.

Technical Skills

• Meticulous and handles transactional level work.
• Driven and positive attitude on learning.
• Must be proficient in MS office suite specifically Excel (VBA, macros), PowerPoint and Word.
• Working knowledge of CargoWise would be highly advantageous.

Professional Skills & Others

• Proactive.
• Good interpersonal skills.
• resilient and confident personality.
• Those residing in the East will be highly advantageous.

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Intro:

Responsible for a portfolio of clientele which includes private and public limited companies and foreign companies in area of advisory and compliance work in relevant company legislations and regulations

Some of the things you’ll be doing:

· Ensure statutory and compliance requirements are met

· Attend board, board committee and general meetings to record the proceedings of such meetings, drafting and releasing announcements via SGXNet to the stock exchange as well as handling immigration related matters

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Seeking out and maximizing ad-hoc revenue opportunities of the sub-team through interacting with the client contacts

· Actively involved beyond the surface follow up on debtor’s management of client outstanding invoices.

· Support the Manager with the current works processes of the respective sub-team and portfolio to improve upon

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 4 years relevant corporate secretarial experience

· Experience in handling SGX listed companies will be an advantage

· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Job Responsibilities

1. Customer Engagement

· Handle customer inquiries via phone, email, and other communication channels professionally and efficiently.

· Provide accurate information and solutions for client queries regarding voucher sales and redemptions.

2. Voucher Sales and Stock Management

· Process voucher sales orders, coordinate redemptions, and manage collections.

· Oversee voucher stock management, ensuring accurate tracking and timely restocking.

· Print and prepare materials, including paper bags, envelopes, and other necessary items.

3. Delivery Coordination

· Liaise with courier vendors to arrange and schedule deliveries efficiently.

· Ensure all delivery requirements are met and address any issues promptly.

· Track and document delivery statuses to ensure customer satisfaction.

4. Administrative Support

· Perform administrative tasks, including filing, documentation, and data entry.

· Update and maintain sales reports, presentations, and relevant documents regularly.

· Ensure proper organization and accessibility of records and files.

5. Project Assistance

· Support and assist the Corporate Sales Manager in planning and executing corporate projects and initiatives.

· Coordinate with internal teams and external stakeholders as required.

6. Reporting and Analysis

· Compile and update reports, presentations, and analytics for sales performance reviews.

· Identify opportunities for process improvements and provide insights to the team.

Job Requirements

· Prior experience in B2B sales experience in related industries will be advantageous.

· No experience or fresh out of school are also welcome

· Minimum Diploma or Degree in Business Administration or equivalent

· Excellent communication (spoken and written) and interpersonal skills

· Adaptable to change and comfortable to thrive in fast pace of work

· Self-motivated and drive towards achieving higher sales target

· Proficient in MS Office Applications and some photoshop & design skills

· Available to commence within short notice would be preferred

You will serve as a key link between our brand and our customers, playing a critical role in both customer acquisition and retention. By planning and executing strategic activities, you will work to attract new customers while nurturing relationships with existing ones. Leveraging on your experience, you will effectively communicate our brand value, align with our marketing strategies, and contribute to enhancing brand perception and ultimately, to drive product sales performance and fostering brand loyalty.

Responsibilities:

1. Design and execute effective strategies to meet company goals.

2. Strengthen our brand’s online presence across social media platforms such as Facebook, Instagram, Google, Tiktok and Threads etc by developing engaging content and executing effective digital marketing strategies.

3. Plan and implement marketing campaigns across multiple channels, including digital, social media, and offline platforms.

4. Develop and nurture strong relationships with existing clients while attracting new customers through social media, events, and pet shows.

5. Analyze sales metrics to assess performance and identify areas for improvement.

6. Stay up-to-date with industry trends, popular pet-related topics, and emerging technologies to maintain a competitive advantage.

Qualifications:

1. Demonstrated experience in managing social media platforms, with a strong passion for engaging and interacting through these channels.

2. Experience with various digital media platforms, including Google Analytics, Google Ads, Facebook Ads Manager, and others.

3. Ability to work independently and as part of a team in a fast-paced environment.

4. Proficiency in graphic design software (such as Photoshop, Illustrator, etc.) and video editing tools.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

Responsibilities:

• Leading and managing NPS for company and dealers to ensure that NPS targets are met monthly
• Managing and leading franchise brand ownership benefits programs and CRM activities
• Ensuring timely submission of signups to program partners
• Ensure all CRM activities related to the franchise brands are executed according to the requirements and the respective Brands.
• Responsible for Customer Relationship Management (CRM) function and processes to engage current and future customers.
• Responsible for managing the Customer Feedback Management (CFM) system & ensuring all live cases are monitored closely, liaising with stakeholders with the objective that each case is handled resolved, and closed promptly. And updating them promptly in Salesforce.
• Disseminate all written feedback (letters, emails, website, customer feedback etc) to the respective managers in the dept: Sales, Parts, Service, others including Managing Director, department head, Legal dept, and Franchises Principals (where necessary) immediately upon receipt.
• Compile and analyze customers complaints/ feedback statistics regularly (weekly & monthly) to determine areas for improvement in operations with the objective of improving service level and meeting customer expectations.
• Managing and attending to all the administration and reports on customers feedback, Customer Service Index (CSI) & Customer Viewpoint (CVP) that such information would be used by respective Manager to improve service level and/or operations. Analyze and interpret CVP/ CSI trends.
• Responsible for managing and achieving principal set retail standards (CVP, Mystery Shopping, Podium)
• Management of customers database for purposes of introducing customer programs: loyalty etc.
• Update/Maintenance of database accuracy and quality
• Overall Salesforce system management for Sales & Aftersales, Marketing & CRM

Requirements:

• Diploma in Business/ Marketing or equivalent.
• 1 to 3 years experience in customer-facing work environment including managing IT administration i.e., Salesforce.
• Good Microsoft Office applications knowledge i.e., MS PowerPoint
• 5 days, office hours, Alexandra
• Job Reference: QXWWR4RR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

i) Provide support to the manager in handling the company secretarial duties, including the incorporation of new companies, registration of branches, representative offices and other entities, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws as well as managing and maintaining a portfolio of clients consisting of private companies, foreign companies and listed companies that we administer on behalf of our clients

ii) Handle client acceptance and compliance (including maintaining clients KYC records)

iii) Ensure compliance with relevant statutory and regulatory requirement

iv) Provide support to the team leader in handling scrutineer services for listed companies’ general meetings.

Requirements:

• Minimum 3 years of private limited company experience
• Able to perform -corporate secretarial work including filing with ACRA
• Team player with good attitude
• Motivated Individual and self driven
• Assist company secretary to carry out her duties

Key Responsibilities

• You have the ownership and responsibility of driving assigned Strategic Client’s performances.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

Key Responsibilities

Support Trade Manager on NWC development.

• Trade Management

o Contract Fulfillment Report

o Competitors’ Analysis Report

o Booking evolution and analysis report

• Customer Care

o Forecast Consolidation & Space Management

• Product Management

o Tariff + One Vision Update

o Routing Set-Up & Transit Time Management.

o Capacity Management

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Microsoft Office (Word, Excel, Outlook, Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Intro:

Responsible for a portfolio of clientele which includes Singapore incorporated entities or registered Singapore branch of foreign companies and offshore entities (i.e. Cayman Island and BVI) in areas of compliance to the relevant legislations and regulations as well as procedural advisory work.

Some of the things you’ll be doing:

· Assistance in handling full spectrum of corporate secretarial matters for clients under your care and ensure statutory and compliance issues are met

· Preparing necessary documents or supporting work where applicable for company/foreign branch formations/registrations as well as for offshore entities (ie. Cayman Island and BVI) , Board resolutions/meetings, corporate actions documents, etc

· Filing of client entity annual return and financial statements with ACRA as well as lodging changes that required to be updated with ACRA on client entities

· Attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audit

· Assistance in assessing work procedures, providing feedbacks/suggestions for improvements and implementing improvement process, where necessary

· Perform certain administration tasks pertaining to the clients or internal procedures

· Handling staff relocation matters for clients

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Actively involve beyond the surface follow up on debtor’s management of client outstanding invoices.

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 6 years relevant corporate secretarial experience

· Experience in handling offshore entities (i.e. Cayman Island and BVI) will be an advantage· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Central - Singapore

Responsibilities:

· Assist in recruitment process: on-boarding, orientation and assist new hires settle in their new roles.

· Assist in exit clearance

· Initiate and organize company events, employee communication and welfare/engagement activities to increase staff morale/team spirits and productivity

· Assist China Counterparty in all Admin related matters

· VIP Reception

· Handle all incoming calls and general customer enquiries, provide office hospitality service to guests

· Coordinate, arrange and facilitate meetings, prepare equipment for meetings

· Responsible for office administration and secretarial duties, such as supplies of stationary, courier arrangement, office/group insurance, vendor contracts and running errands

· Distribute and store correspondence (e.g. letters, emails and packages)

· Maintain office expenses

· Liaison with building management for matters related to office equipment

· Liaison with IT outsourced vendor for any IT related issues

· Liaison with the group companies in China, organize business trips, visits and events including hotel reservations, flight bookings, visa applications, airport pick-ups and agenda

· Any other duties as the company may require from time to time

Requirements:

• Tertiary education in any business-related discipline
• Bilingual in English & Mandarin is a must to liaise with Chinese speaking associates
• Strong organization skills with a problem-solving attitude
• Good interpersonal & Communication Skills
• Team player, fast learner, positive attitude, detail oriented