This person works closely with the sales and product marketing team and report to the General Manger for Business & Marketing. He/she will be responsible for developing and implementing marketing strategies to promote our products/services to both businesses and consumers.

Responsibilities include but not limited to:

Campaign Planning and Execution

• Plan and execute integrated marketing campaigns targeting both B2B and B2C audiences, including digital, social media, email, and traditional marketing channels.
• Develop creative and compelling marketing content for both B2B and B2C audiences, including website content, blog posts, social media updates, and marketing collateral.
• Achieve optimal storefront presence, conduct product training, and prepare for launches and other Acer events.
• Execute marketing strategies to drive brand awareness, traffic and conversions to Acer e-store, social media, and e-commerce platform.
• Analyse all digital campaigns key performance indexes to optimize investment.
• Ensure consistent messaging and branding across all marketing channels and touchpoints.

Regional Marketing

• Assist the manager in the planning and execution of regional marketing activities.
• Act as the main liaison with the regional marketing agencies.

Budget Management

• Manage marketing budgets for both B2B and B2C marketing activities, ensuring that resources are allocated effectively.
• Responsible for claims submission and processes.

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Relevant experience:

• Minimum 3 years of experience.

Basic skills required:

• Diploma or Degree in Marketing or Mass Communications.
• Strong understanding of B2B and B2C marketing strategies, channels, and best practices.
• Excellent communication and writing skills, creative and resourceful, proactive, and good time management.
• Knowledge in Adobe Photoshop and Illustrator.
• Fast learner with ability to handle all operational aspects independently.
• Good project management.

Job Description:

We are seeking a highly organized and professional Executive Secretary to provide administrative and operational support to the executive team. The ideal candidate will act as a key point of coordination, ensuring smooth communication and efficient handling of tasks to support business operations.

Key Responsibilities:

1. Executive Support:

• Manage executives' schedules, appointments, and meetings.

• Handle incoming calls, emails, and correspondence on behalf of the executive.

• Organize travel arrangements, including flights, accommodations, and itineraries.

• Prepare reports, presentations, and executive briefs for key meetings.

2. Human Resources Support:

• Assist in recruitment processes, including posting job ads, scheduling interviews, and onboarding new hires.

• Maintain and update employee records, contracts, and attendance tracking.

• Coordinate employee training sessions, workshops, and performance evaluations.

• Address employee inquiries and support HR-related communications.

3. Administrative Duties:

• Oversee day-to-day office operations, ensuring a well-organized work environment.

• Manage office supplies, vendor relationships, and service contracts.

• Organize company events, meetings, and conferences, including logistics and communications.

• Draft and maintain company policies, procedures, and manuals.

4. Financial Assistance:

• Handle petty cash and expense reimbursements, ensuring accurate documentation.

• Assist in preparing budgets, invoices, and financial reports.

• Track and process payments, monitor deadlines, and maintain accurate records.

• Coordinate with the finance team for audits and compliance checks.

5. Coordination & Communication:

• Serve as the main liaison between the executive team, internal departments, and external stakeholders.

• Ensure timely communication and follow-up on action items.

• Screen and prioritize requests, ensuring efficient time management for executives.

6. Task & Project Management:

• Track project timelines and ensure deliverables are met.

• Conduct research and prepare background materials for projects and presentations.

• Handle ad hoc tasks and special projects as assigned by executives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field (preferred).

• Proven experience as an executive secretary, office manager, or similar role (3+ years).

• Knowledge of HR, administrative, and financial processes.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent written and verbal communication skills.

• Highly organized, detail-oriented, and able to multitask efficiently.

• Strong problem-solving skills and ability to work independently.

• Professional demeanor with the ability to maintain confidentiality.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

Located in Tuas, We are seeking a dedicated and detail-oriented Accounts Executive to oversee and manage a full set of accounting operations. This includes handling invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and ensuring compliance with company financial procedures. Experience in industries that require inventory management is a strong advantage.

Key Responsibilities:

• Manage and maintain a full set of accounts, including general ledger, accounts payable, accounts receivable, and fixed assets.
• Process invoices and ensure timely and accurate payment and collection.
• Oversee month-end and year-end closing processes, ensuring financial statements are prepared accurately and in a timely manner.
• Handle bank reconciliations and ensure proper cash flow management.
• Ensure compliance with company policies and financial regulations for all accounting entries.
• Support inventory management processes and reconcile inventory accounts when necessary.
• Collaborate with auditors and prepare necessary documentation for audits.
• Perform miscellaneous accounting duties to support the overall finance and accounting team.

Qualifications:

• Proficiency in accounting software and solid knowledge of full set accounting practices.
• Prior experience in a similar role, with an added advantage for candidates experienced in inventory management.
• Strong attention to detail and excellent organisational skills.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.

Job Highlights:

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Working hours: Mon - Fri 8.30am to 5.30pm.

Working location: No 6 Tuas Avenue 6 (Transport provided from Jurong East MRT)

1. Ensures that all staff are properly train and all have tools and equipment needed to effectively carry out their respective job duties.

2. Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.

3. Cooks or directly supervises the cooking of items that require skillful preparation.

4. Establishes and maintains regular cleaning and maintenance schedule for all kitchen areas and equipment.

5. Maintain close control over store supply of all the kitchens, ensuring adequate inventories of food items, and recipes/costing are established and updated.

6. Other ad-hoc duties as assigned.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Impact

You will work with Clients, Partners and Project Teams to ensure that Customer / Vendor invoices are properly booked, payments are made/accounted for and financial accuracy and transparency are retained. You will work on optimizing the processes and systems to increase the effectiveness and efficiency of accounting processing as well as management information systems.

Your Responsibilities

• Account Receivable: Create Customer Invoices and follow up on payments
• Account Payable: Review, book and prioritize vendor/partner invoices & payments
• Balance Sheets: Book & Monitor Balance sheet items like Accruals, Assets Ledgers, Loans
• Controlling: Monitor the integrity of financial statements and annotate developments
• Procurement: Identify partners and commercial models
• Administration: Support Management & Project team with administrative tasks

Offered Benefits

• Incentive Scheme
• Solid Induction Programme with a personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Quirky office environment
• Exposure to the leadership development program
• Access to the latest tech and gadgets

Responsibilities

• Administration & execution of monthly payroll in a timely manner and other related activities such as Tax Clearance, income tax submission and CPF submission.

• Able to do payroll with info tech system

• Generalist function that covers HR Administration, Payroll, Recruitment, Leave Administration and Training.

• Monitor all HR related matters and ensure that HR practices are compliant with MOM regulations.

• Work-pass related matters such as application, renewal and cancellation including Spass

• Manage Foreign workers matters including accommodation & any HR related matters

• Maintains accurate and up-to-date human resource files, records and documentation

• Process staff/worker training applications and filing for training grants
Timely submission of legislated leave claims (Child Care, Maternity, IR21 and NS Claims etc.)

• Assist in processing medical / insurance claims.

• Manage & communicate with relevant authorities & government departments such as MOM, NEA, MTI, MOH, etc in matters relating to HR & Company

• Strong knowledge on the procedures of recruiting foreign employees and Singapore employment regulations.

Requirements

• Good spoken and written English

• Familiar with MOM regulations and handle foreign employee issue resolution.

• Min. 5 years of relevant working experience

• Knowledge of local employment laws

• Strong knowledge on the procedures of recruiting foreign employees and Singapore employment regulations.

• Good interpersonal skills, independent and positive working attitude

CONTINENTAL LAW LLP undertakes corporate secretarial services for its clients. It has a team of professionals focused on tailoring its services to the specific needs of its clients in the provision of corporate secretarial services.

The successful candidate(s) will undertake the maintenance of statutory registers and the drafting of company resolutions for the firm's corporate clients. He or she will also assist the partner general administrative duties.

Requirements:

• Singapore Citizen/Permanent Resident (Foreigners on MOE bond may also apply. We are not in a position to consider foreigners who are not bonded to MOE)
• Degree / Polytechnic Diploma
• No experience required as training will be provided
• Salary will commiserate with qualifications and experienc

Job Description & Requirements

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and employee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• BCA site submission
• Recruitment
• Arrange RRT for workers
• Maintaining employee record, employee payment details and health records, employee relation and communication
• Other HR related job scopes
• Experience in construction company

Job Description

· Handle all other HR matters and administrative tasks as assigned by the manager

· Handle leave administration

· Responsible for a full spectrum of Human resources and Payroll

· Lead recruitment process including placing job ads, selecting candidates, and managing interviews and related administrative processes such as vetting, preparing company letters, and other ad-hoc duties

· Manage off-boarding process for resignation and terminations including conducting an exit interview

· Oversee existing employees’ duties and work performance including appraisal

· Perform other work duties necessary for the company

· Prepare all company letters (LOA, Memo, Company Forms, Awards, etc.)

· Process monthly staffs payroll and claims, calculate overtime and attendance checks

· Process monthly CPF, Levy Submission, Levy Waiver, IR21 and IR8A

· Process work passes application and liaises with immigration on foreign workers related matters including application, renewal & cancellation

· Record keeping for employee personal files and ensure accurate information are updated

· Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

Job Requirements

· Minimum 2 years of experience in Human Resource management

· Possess a Diploma or Bachelor’s Degree in Human Resources or Business Administration-related discipline

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Managment Executive serve as a bridge between upper management and other employees

Management Executive is also responsible for salary and leave and payslip

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

MARKETING EXECUTIVE

Job Description

• In-house design for company’s collateral
• Content creation for social media platforms such as Facebook, Instagram, YouTube
• Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content
• To handle online marketing eg Facebook, Instagram, and company website
• Responsible to assist in marketing planning and execution
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Propose strategies or action plans to improve sales opportunities and communication channels to increase revenue
• Maintain and timely update of promotion/campaigns on corporate website and relevant communication channels
• Monitor progress and analyze marketing campaigns using various metrics and reports of campaigns’ performance
• Monitor and evaluate market’s trends and competitors’ marketing activities
• Upholds the company’s brand and ensure consistency of brand image across all channels of communications
• Any other ad-hoc duties assigned

Requirements

• Possess minimum 1 year experience in F & B marketing and/or related service sectors
• Creative , resourceful and attentive to details
• Strong communications and interpersonal skills
• Knowledge in Adobe Photoshop / Illustrator / Canva
• Knowledge in social media marketing skills

Location : Mandai Link

MARKETING EXECUTIVE

Job Description

• In-house design for company’s collateral
• Content creation for social media platforms such as Facebook, Instagram, YouTube
• Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content
• To handle online marketing eg Facebook, Instagram, and company website
• Responsible to assist in marketing planning and execution
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Propose strategies or action plans to improve sales opportunities and communication channels to increase revenue
• Maintain and timely update of promotion/campaigns on corporate website and relevant communication channels
• Monitor progress and analyze marketing campaigns using various metrics and reports of campaigns’ performance
• Monitor and evaluate market’s trends and competitors’ marketing activities
• Upholds the company’s brand and ensure consistency of brand image across all channels of communications
• Any other ad-hoc duties assigned

Requirements

• Possess minimum 1 year experience in F & B marketing and/or related service sectors
• Creative , resourceful and attentive to details
• Strong communications and interpersonal skills
• Knowledge in Adobe Photoshop / Illustrator / Canva
• Knowledge in social media marketing skills

As a member of the Facilities Management Team, your job scope includes the following:

• Assist the Facilities Manager in all aspect of operations and building maintenance
• Coordinate with the team on various facility matters and assist in various operations issues
• Assist to monitor the efficient operation of the building’s systems and equipment
• Convene and conduct joint inspections for unit take over and hand over to tenant
• Ensure proper documentation on all processes within a tenant fit out folders for official recording of all proceedings within the document controller’s record system
• Monitor site works quality and compliance with Tenancy Designer’s approved design and statutory authorities regulations
• Oversee the tenant’s fit-out program and conformance to Company’s requirement
• Able to spot problem areas
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepares monthly management reports, building circulars and memoranda
• Responsible for contract monitoring
• Responsible for maintaining the property management system for Facilities department
• Supervise a team of Technicians

Requirements

• Diploma/ Degree in Engineering or Building Management
• Minimum 2 years of related experience in property management or commercial building administration
• Highly motivated, meticulous and willing to be cross-trained in various aspects of facilities
• Team player with good communication and organization skills
• Perform multiple tasks effectively

Responsibilities:

• Diagnose complex technical problems and develop effective solutions.
• Lead and mentor junior technicians, providing technical guidance and support.
• Develop and implement maintenance schedules and procedures to ensure optimal equipment performance.
• Conduct regular inspections and preventive maintenance on technical systems.
• Prepare detailed technical reports and documentation on work performed, issues encountered, and solutions implemented.
• Collaborate with other departments to resolve technical issues and improve processes.
• Stay updated on industry trends, new technologies, and best practices relevant to the field.
• Assist in the evaluation and selection of new equipment or technologies.
• Ensure compliance with safety regulations and industry standards.
• Participate in training programs to enhance technical skills and knowledge.
• Manage inventory of parts and supplies, ensuring availability for repairs and maintenance.
• Respond to emergency situations and provide on-call support as needed.

Requirements:

• Min Diploma in Engineering with at least 2 - 3 years of experience of hands on maintenance experience.
• Team player

Job Description:

-Oversee daily operations of Account Receivables

-Review journals and audit schedules, liaise and follow up with other departments to resolve issues

-Responsible for monthly closing, produce timely and accurate monthly reports to management

-In charge for sales audit and involve in annual audit

-Recommend and implement improvements in accounting systems, procedures and process to improve productivity

-Prepare GST filing

-Review monthly bank reconciliation

-Ensure the team perform monthly sales reconciliation on time and accurately

-Any other job duties as assigned

Requirements:

-Minimum O level / LCCI Diploma in Accounting

-At least 3 years experiences, preferably with experience to lead a team

-Meticulous, possess good analytical and problem solving skills

-Able to work well under pressure and able to cope with tight deadlines

-Team-oriented, outgoing and able to work with minimal supervision

-Possess good interpersonal and communications skills

-Preferably to start work immediately or within short notice

Property Executive

Work Dynamics - Integrated Facilities Management

Under direction of the Assistant Facilities Manager, the Property Executive is responsible for assisting in the management of site residential properties in compliance with British government guidelines and relevant health and safety legislation. This role will provide advise to management on the leased property portfolio within allocated resources. This role will ensure that the site’s operation complies with relevant building statutory requirements and build good working relationships with various people such as council members, residents and team members.

The Property Executive will be responsible for:

• Assisting in the management of leased residential properties and building and maintaining internal and external stakeholder relationships
• Provide advice, assistance and recommendations to Account Management team in relation to the local leased residential property market
• Provide assistance to incoming and departing staff on residential property matters and act as liaison with real estate brokers
• Prepare lease documentation as required
• Maintain electronic records on residential property matters, including up-to-date lists of service and maintenance suppliers
• Ensure that staff residential properties offer suitable amenities and security for staff and their families that meet established HSE regulations and client standards
• Support activities to manage the residential estate budget including providing relevant reports for budget forecasting and monitoring
• Ensure relevant contracts are in place for planned maintenance and delivery of services
• Oversee general upkeep and emergency/crisis management plans; communicate with Site Management team as necessary identifying any problems or issues
• Deliver high standards of customer service and being responsive to staff needs and requests
• Assist with other duties such as logistical support for official visits including coordination of resources as required
• Support Financial Management requirements in a timely and accurate manner;
• Adhoc responsibilities assigned by Post/Assistant Facilities Manager

Core Competencies

Critical competencies for success include:

• Expertise in property management and demonstrated capacity to work in a complex environment along with the management of remote sites
• Expertise in Facilities Management, local occupational health and safety requirements, vendor management for specialized services
• Planning and organisation skills with ability to prioritize work and meet tight deadlines
• Ability to manage multiple and complex operational matters on a daily basis
• Analytical and demonstrate the capacity to deal with ambiguity
• Effectively provide long term solutions to complex problems by employing quantitative and holistic approaches
• Strong presentation, verbal and written communication skills (English & local language), and are an active listener
• Proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements
• Effectively able to deal with stressful situations and adapt to rapidly changing situations
• Resourceful, professional and friendly
• Self-motivated with ability to meet performance targets and follow through with improvement initiatives

Experience

• You have bachelor’s degree with a minimum of a 3 years’ experience n residential property management or related role
• Capable
  You pay strong attention to detail and possess excellent problem-solving skills. You have good work ethic and a positive attitude with a “can do” mind-set and will follow through on issues. You are also a self-starter with the ability to prioritize and meet tight deadlines
• Team player
  You are team player who promotes open, constructive and collaborative relations with superiors, subordinates and peers, regularly contributes to team discussions and problem solving/ brainstorming sessions. You are also an effective listener and communicator
• Initiative
  You are initiative and self-motivated. You seek innovation and actively source for opportunities to achieve best results.

Mon to Fri 9am - 6pm

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Freight Executive

Our client is in the commodities industry.

Job Description:

• Check the system entries against contracts

• Assist with processing all payments as requested from Operations Department

• Ensure audit requirements are being meet

• Assist with settlement of commission invoices from Brokers

• Communicate all payments to owners/brokers/charterers/internal businesses etc

• Track and allocate incoming funds

• Assist with monthly reconciliation of accounts

• Consolidate monthly insurance declaration

• Update master data

• Generate reports

Job Requirements:

• Diploma or Degree in any relevant discipline

• 1 to 4 years of relevant freight management/maritime operations experience

• Salary ranges between S$4,000 to S$5,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Regular Market Research: Conduct in-depth market analysis to monitor industry trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Product Marketing: Devise and execute go-to-market strategies for new product launches, ensuring effective collaboration with cross-functional teams such as Product, Design, Business Development, etc., to ensure the integrated marketing efforts align with the product roadmap
• Public Relations Management: Craft press releases, oversee media publication strategies, and monitor public sentiment to maintain a positive brand image
• Website and Lead Management: Manage the company’s official website, execute SEO initiatives, and ensure smooth lead generation and nurturing processes
• Social Media Strategy: Develop and manage content calendars for social media platforms, spearhead creative production (including text, images, videos, etc.), and foster community engagement and growth
• Client Relationships Management: Utilize CRM systems to generate insightful reports; orchestrate Email Direct Marketing (EDM) campaigns; and disseminate company updates to strengthen client relationships and trust
• Event Planning and Coordination: Organize online webinars and offline events (e.g., exhibitions, workshops, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors
• Marketing Collateral and Brand Management: Create, maintain, and update corporate marketing materials. Develop and implement brand guidelines to ensure a consistent identity across all channels

Requirements:

• Bachelor’s degree in Marketing Communications or a related field
• At least 3 years of experience in Digital Marketing, Communications, and Public Relations, preferably in the Financial Services sector
• Proven writing and editorial expertise in online media, including proficiency in press releases and social media content creation
• Excellent command of English, both in writing and verbal communication. Proficiency in Chinese is an added advantage
• Outstanding time management skills, with a proven ability to multitask and prioritize effectively
• Self-motivated with the ability to work independently and under minimal supervision

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions