Job Summary:
Reporting to the Logistics Manager, the Logistics Executive I is responsible for the smooth executions all AK Group and External Customers Orders under placed under his/her care. To coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the Group’s operation. Resolves and Report day-to-day operation issues or customers complaints if any. Provide guidance to less experienced members of the team. Back-up and assist the Logistics Manager on any other ad-hoc assignments.
Duties & Responsibilities:
· Handle & process of sales orders based on customer’s requirements
· Perform timely data inputs and updates
· Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
· Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
· Maximize space utilization for all shipments
· Coordinate claims processing and shipment tracking
· Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
· Receive customer’s complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
· Maintain good relationship with customers by ensuring supply reliability
· Perform data updates into logistics to support operation
· Perform Consolidation of orders for Trading Goods
· Back-up fellow team members and provide guidance to lesser experienced members.
· Propose operational improvement if any
· Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
· Support in Cross-departmental Audits and Documentations relating to Audit Compliance
· Ad-hoc duties (including non-logistics related duties)
Requirements
· Diploma / Degree holder in any field
· At least 3-4 year(s) of relevant working experience
· English Communication Skills – Written & Verbal
· Proficient in MS Office suites
· ISO9001 Internal Audit Certification preferred
· Skilled in SAP/ERP SD and MM modules preferred
· Good inter-personal and communication skills
· Details Orientated
· Ability to work with minimal supervision