Job Responsibilities

• Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements
• Review and analyse purchase requisitions and generate purchase orders
• Ensure timely delivery of items and follow up with vendors on outstanding orders
• Coordinate invoice/quality discrepancies with vendors
• Maintain accurate records of purchases, pricing, and other important data into ERP system
• Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other
• Ensure engineering change notes are managed and executed timely with minimal impact to production

Job Requirements

• Min Diploma in Supply Chain Management or Business Administration
• 3+ years of experience in purchasing
• Strong knowledge of purchasing principles and procedures
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system
• Ability to work under pressure in a fast pace working environment

Key Responsibilities:

• Identify and source suppliers for ingredients, equipment, and other operational needs.
• Negotiate contracts and pricing to secure favorable terms while maintaining quality standards.
• Manage purchase orders, ensuring timely delivery and accurate inventory levels.
• Monitor stock usage, forecast needs, and minimize wastage.
• Establish and maintain relationships with vendors to ensure consistent supply.
• Work closely with the kitchen and operations team to understand procurement requirements.
• Ensure all procurement activities comply with company policies and budget constraints.
• Maintain detailed records of purchases, receipts, and supplier agreements.
• Handle issues related to delivery delays, defective products, or vendor disputes.
• Stay updated on market trends and new product availability.

Requirements:

• Diploma or degree in Supply Chain Management, Business Administration, or a related field.
• Proven experience in procurement, preferably in the F&B industry.
• Strong negotiation and communication skills.
• Proficiency in Microsoft Office and procurement software.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of local and international food safety regulations is an advantage.
• Bilingual in English and Mandarin to liaise with suppliers.

About the Company

Set up as a company doing conservation and building maintenance in 2002, Aegis Building & Engineering Pte Ltd has expanded our services to conservation, preventive maintenance and repairs for buildings and supply of quality and skilled tradesmen for clients comprising hotels, commercial and industrial buildings. Aegis is always on the lookout for new opportunities to grow our business.

We are now moving beyond our comfort zone of B2B into B2C market and provide services to residential homes. We hope to continually lead the future of our industry through setting exemplary standards in the delivery of the best quality and value for money services to our clients.

We are looking for a highly organised and efficient Executive to effectively manage our HR functions. We are seeking a professional who can take ownership of the role and is self-motivated.

Key Roles/Responsibilities

• Ensure effective HR adminstration of both our local and foreign employees.
• Responsible for full HR administration of our foreign workers including work pass, dormitory, onboarding, training, repatriation and etc.
• Develop and maintain HR policies and ensure compliance with employment laws and legislations.
• Responsible for submission of statutory returns and claims eg. NS make-up claim, paid childcare and etc.
• Liaise with government or external agencies on HR issues.
• Handle employees’ queries, grievances and discipinary issues.
• Manage business related licences and insurance.
• Prepare HR reports to management.
• Undertake any other duties assigned by the Management to support the business.

Requirements

• Minimum Diploma in Human Resource & Administration or equivalent.
• Prior HR experience and experience in management of foreign workers is an added advantage.
• Good knowledge of employment legislations is an added advantage.
• Good interpersonal communication skills.
• Proficient in Microsoft Office.

Order-taking from customers

Issue DO, PO, invoices

Coordination works between customers and internal departments

Basic accounting tasks

Other administrative works as and when required

Has to be versed in basic English and Mandarin, both written and spoken

Job Responsibilities:

Working closely with the Market Making Specialists in the team, the Operations Executive will support day-to-day trading operations to ensure the smooth execution and settlement of trades across various products and several exchanges. Candidate will also be required to liaise with stakeholders from different business units to deliver solutions, and actively participate to streamline operational processes. Other duties may include data collection, and research and analysis.

Job Requirements:

• Diploma/degree in any discipline, preferably in a quantitative field
• Well-organised and meticulous
• Independent and able to accomplish tasks with little guidance
• Good communication and interpersonal skills

JOB DESCRIPTION:

The Procurement Coordinator/Executive is responsible for participating in routine sourcing and purchasing activities to obtain the materials, equipment and services to deliver on projects involving ships, rigs and/or conversions. He/She typically comes from an engineering background with work experience in prodcution and/or design. He/She able to translate project requirements into specifications for materials, equipment and services to procure.

He/She should be comfortable engaging and interacting with vendors and other external parties, to fulfil his/her responsibilities in coordinating vendor selection processes, maintaining vendor contract records and databases, and following up on vendors' deliverables.

~ Clarify bid queries with vendors.
~ Coordinate procurement operations with vendors and stakeholders.
~ Draft sourcing schedules based on project plans.
~ Gather data on vendor performance to propose improvements.
~ Gather feedback on the effectiveness and efficiency of current sourcing strategies.
~ Highlight sourcing issues for management's action.
~ Maintain procurement database and documentation.
~ Maintain sourcing documentationin the procurement management system.
~ Maintain vendor information and records.
~ Manage vendor contracts.
~ Manage vendors' conformance to delivery schedules and product specifications.
~ Monitor vendor performance.
~ Prepare reports on assessments of bids received.
~ Process payments to vendors.

REQUIREMENTS:

· 1 year relevant experience

· Excellent communication skills with customers, colleagues and other parties

· Ability to plan, organize and schedule own workload

· Self-motivated with strong sense of responsibility and commitment

· Bilingual in English and Mandarin to liaise with Mandarin speaking client.

Your job scope is to coordinate and manage the volunteer programmes and activities in the organisation; working closely with centre site supervisors/programme in-charge to plan and develop volunteer centric programmes.

You are also expected to forge volunteer relations with various stakeholders and organise volunteer appreciation activities, and maintain a volunteer database, process and work systems and preparation of reports/documentation

Main areas of responsibilities include:

1. Recruitment and selection of volunteers

2. Conduct training and deployment of volunteers

3. Handle volunteer enquiries and perform volunteer engagement and maintain good relationship with various stakeholders

4. Organise volunteer appreciation and recognition events

5. Maintain volunteer database

6. Prepare volunteer reports for submission

7. Attend meetings with various stakeholders

Job Responsibilities:

• Handle Full Set of Accounts
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare sales report and ageing report
• Coordinate sales and purchase orders
• Manage stock inventory

Requirements:

• 1 year working experience with Quickbooks
• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Meticulous and well-organised
• Possess a keen to learn attitude and is a team player
• AWS, Bonus, Holidays, Career Advancement
• 5 days week

Work with fellow KidSTART (KS) Executive to provide oversee the KS administrative matters to monitor compliance of work processes in accordance to the Service Standard Requirements set by funder. Liaise with funder, auditor and other relevant parties on statistical reports submissions.

Responsibilities:

• Prepare and ensure accuracy of statistical reports for internal reporting and meetings with funder
• Familiarization and implementation of workflows and work procedures across the team and work with respective staff and supervisor to ensure compliance
• Monitor and compile KPIs for KS programme
• Develop, review and implement documentations processes to ensure compliance for all audit purposes and in meeting service standard requirements set by funder
• Provide administrative support to Centre Head and senior workers in the area of KS data reporting
• Liaise with funder, auditor and other relevant parties on statistical reports submissions.
• Secretariat for the monthly meetings with funder, which include coordinating with funder on meeting agenda, working with the respective staff to get ready the agenda, taking minutes for the meeting, etc.
• Support KidSTART Practitioners in admin and receiving of referrals.
• Maintain updated information and documentation of KS families on SSNet
• Support KidSTART Practitioners to prepare logistics, materials and resources for family engagements
• Inventory management of KS curriculum resources and materials
• Conduct engagements with stakeholders (such as donors, volunteers, beneficiaries) when necessary
• Any other responsibilities or duties assigned by the Head of KidSTART

Job Requirements:

• Diploma in any discipline
• 3-4 years of relevant work experience especially in the areas of data collation and analysis.
• Team player with good interpersonal and communication skills, but also able to work independently.
• Proficiency in Microsoft Office, especially in Excel.
• Strong organisational and administrative skills, with an ability to manage multiple projects and meet deadlines effectively.

Working location for this role will be at Bedok office.

As the Human Capital Executive, you will be responsible for leading and transforming the human resources and talent management strategy within the organization. You will work closely with the executive leadership team to align human capital initiatives with organizational objectives, drive employee engagement, and foster a high-performance culture. Your leadership will ensure that the organization attracts, develops, retains, and motivates top-tier talent to meet current and future business needs.

Key Responsibilities:

Strategic Talent Acquisition and Recruitment:

• Lead the development and execution of long-term recruitment strategies to attract top executive and managerial talent aligned with organizational growth and transformation goals.
• Oversee the full-cycle recruitment process, ensuring high-quality talent acquisition, and work closely with senior leaders to align hiring strategies with business objectives.
• Leverage data and market insights to optimize recruitment practices and enhance the employer brand.

Executive Onboarding and Integration:

• Champion a high-touch, personalized onboarding experience for senior leaders and new executives, ensuring seamless integration into the organization's culture and leadership team.
• Collaborate with key stakeholders to design bespoke executive onboarding programs that align with both individual and organizational goals.

Performance and Leadership Development:

• Design and oversee a performance management system that aligns individual goals with the organization’s strategic objectives, driving a culture of accountability, innovation, and high performance.
• Implement leadership development programs tailored to cultivating a pipeline of future leaders, ensuring succession planning and executive coaching to strengthen leadership capabilities.

Employee Engagement and Organizational Culture:

• Lead initiatives that drive a compelling, inclusive, and results-driven organizational culture, focusing on high employee engagement, organizational cohesion, and retention.
• Partner with senior leadership to assess and continuously enhance employee experience strategies, ensuring alignment with company values and business goals.

Employee Relations and Conflict Resolution:

• Serve as a trusted advisor to the executive team on complex employee relations matters, providing strategic guidance on resolving conflicts and fostering positive, productive relationships.
• Ensure the organization complies with all relevant employment laws, best practices, and corporate governance.

Compensation, Benefits, and Rewards:

• Oversee the development and administration of competitive compensation and benefits programs, ensuring they align with the organization’s strategic priorities and market trends.
• Use advanced HR analytics to assess compensation equity, drive innovative reward strategies, and attract and retain top talent.

HR Analytics and Strategic Reporting:

• Lead the use of data analytics to monitor human capital trends, evaluate the effectiveness of talent management strategies, and provide executive reports on key HR metrics.
• Partner with business leaders to identify opportunities for improvement in workforce management, productivity, and development.

Qualifications and Skills:

• Diploma/ITE in Human Resources Management, Business Administration, or related field; preferred.
• At least 2 years working experience in r human resources leadership roles, with a strong background in talent acquisition, performance management, leadership development, and organizational strategy.
• Deep expertise in labor laws, employment regulations, and HR best practices, especially at the executive level.
• Proven ability to drive strategic change and build scalable, high-performance teams.
• Exceptional communication, interpersonal, and leadership skills, with the ability to influence and collaborate with senior leadership.
• Strong ability to think strategically, address complex challenges, and execute innovative solutions.
• Proficiency in INFOTECH will be an added advantage.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Accounts Executive
• Working Location: Woodlands
• Working Hours: 5 days (Mon - Fri, 8.30 am - 6.15 pm)
• Salary Package: Basic up to $S 4500+Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Support the full range of Accounts Receivable (AR) duties, including preparing invoices, verifying sales, managing month-end closing, and reconciling accounts.
• Prepare and process various documents, such as Credit Invoices, Cash Invoices, and handle Ad-hoc Sales.
• Track and monitor collections and payments and update the Aging List for the Sales team to follow up.
• Reconcile outstanding payments, resolve billing disputes, address discrepancies, and respond to related queries with relevant stakeholders.
• Assist with Stock Management, including tracking daily stock movements and preparing monthly and year-end stock take reports.
• Prepare and process Purchase Orders (PO) and generate the Monthly Purchasing Report.
• Help with Accounts Payable (AP) duties, including verifying and preparing payments, issuing cheques, and maintaining the AP Listing.

APPLY NOW!!!

• Bachelar degree in Accounting or equivalent ACCA certificate is added advantage.
• 1 to 2 years of relevant experience in a similar role
• Proficient in Microsoft Office applications
• Excellent organizational skills, good time management, and the ability to prioritize tasks

Pls indicate your current salary,expected salary and reason for leaving.

INFINITY LEGAL LLC is seeking to employ legal executive to assist in the firm’s growing and dynamic personal data protection and litigation practice.

A Level and above, with legal experience preferred but not essential as on-job training will be provided. Familiarity with the PDPA and e-Litigation will be an advantage. Good interpersonal skills and able to communicate well with all levels. Proficient with MS Office. Careful and meticulous with initiative and good working attitude. Interested applicants please apply with resume and

expected salary.

Please email your detailed CV to [email protected]

About Our Client:

Our client is a prestigious F&B company renowned for its Michelin-starred restaurant. They seek dynamic individuals with exceptional account management expertise and strong interpersonal skills to join their team.

As an Account Executive, you will manage a comprehensive range of account functions, ensuring smooth operations, timely payments, and compliance with industry standards and regulations.

• Attractive Basic Salary: From $3200 Per Month
• Location: Work From Home
• Full-Time Permanent Role – 5-Day Work Week, 44 Hours (Shift Work)

Key Responsibilities:

• Prepare and maintain accurate financial statements, including balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable, ensuring timely invoicing and payments.
• Assist with external audits, including preparation of necessary documentation.
• Reconcile general ledger accounts and perform monthly bank reconciliations.
• Conduct month-end and year-end closing procedures.

Key Requirement:

• Minimum diploma in Accounting or Finance, or a related field.
• At least 2-3 years of relevant accounting experience, preferably within the hospitality or F&B industry.
• Proficient in accounting software and MS Office applications
• Strong attention to detail and accuracy in handling financial and inventory data.

Don't miss out on this exciting opportunity to work with a Michelin-starred company and grow your career in food and beverage industry.

EA Personnel : R24124899

EA Licence : 22C1376

Job Responsibilities:

• Plan and coordinate the transportation of goods, ensuring timely deliveries while minimizing costs.
• Liaise with transport providers, negotiate rates, and manage the scheduling of deliveries.
• Monitor the status of shipments and resolve any delays or issues that may arise during transit.
• Ensure all logistics documentation (shipping manifests, customs documents, etc.) is accurate, complete, and compliant with legal and regulatory requirements.
• Maintain records of shipments, inventory levels, and relevant paperwork for future reference and audits.
• Communicate with suppliers, freight forwarders, and third-party logistics providers to optimize delivery schedules and reduce costs.
• Develop and maintain strong relationships with key suppliers and logistics partners.
• Provide updates on order statuses, delivery schedules, and any changes to customers or internal teams.Support general administrative works if required.
• Other ad-hoc tasks as directed by the department Manager.

Requirements:

• Minimum Diploma in logistics/related fields
• Experience in logistics will be an added advantage
• Proficiency in both English and Chinese, and other tools such as MS Office, MS Excel
• Versatile and willing to learn, a team worker with good communication skill
• Able to work independently with minimum supervision
• Attention to detail and accuracy.
• Problem-solving skills and the ability to think critically.

What you'll do:

As a Customer Relationship Management (CRM) Executive, your primary role will be to drive meaningful customer engagement and loyalty. You will be responsible for maintaining the CRM database's accuracy while ensuring compliance with data protection regulations. Your ability to monitor CRM tool performance and troubleshoot issues will be critical in this role. You will also assist with User Acceptance Testing (UAT) for new CRM projects, making sure that system functionality aligns with business needs. Your collaborative skills will come into play as you work with various stakeholders to deliver community-focused initiatives. Additionally, you will manage the email marketing calendar alongside the Assistant Digital Marketing & CRM Manager. Your creativity will shine through as you craft engaging email content and support automation workflows. Lastly, your excellent communication skills will be put to use as you respond to customer feedback promptly and professionally.

• Maintain and update the CRM database to ensure accuracy and compliance with data protection regulations.
• Monitor CRM tool performance, troubleshoot issues, and collaborate with technical teams for solutions.
• Assist with User Acceptance Testing (UAT) for new CRM projects, ensuring system functionality aligns with business needs.
• Support the planning and execution of targeted customer engagement campaigns.
• Collaborate with stakeholders to deliver community-focused initiatives, including in-store activations and VIP events.
• Partner with the Assistant Digital Marketing & CRM Manager to manage and optimise the email marketing calendar.
• Craft engaging email content and support automation workflows to improve open and click-through rates.
• Execute audience segmentation, scheduling, and A/B testing to drive campaign performance.
• Respond to customer feedback via email and Google Reviews, addressing inquiries and resolving complaints promptly and professionally.

What you bring:

The ideal candidate for the CRM Executive role will have a Bachelor’s degree in Business Administration, Marketing, or a related field. Experience with CRM systems like Salesforce, HubSpot, or Zoho CRM will be advantageous. You should possess a creative approach to email marketing and CRM programs, with the ability to seamlessly integrate them into broader marketing strategies to build community and enhance customer retention. Strong organisational and multitasking skills are essential for this role, along with a sharp eye for detail and deadlines. Excellent communication and interpersonal skills are required to engage both customers and internal teams effectively. Familiarity with data privacy regulations will also be beneficial.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience with CRM systems like Salesforce, HubSpot, or Zoho CRM is a plus.
• A creative approach to email marketing and CRM programs.
• Strong organisational and multitasking skills.
• Sharp eye for detail and deadlines.
• Excellent communication and interpersonal skills.
• Familiarity with data privacy regulations is an advantage.

What sets this company apart:

Our client is a globally recognised brand that values innovation, quality, and customer satisfaction above all else. They believe in creating an environment where employees can thrive and develop their careers. They offer a supportive work culture that encourages collaboration and creativity. Their commitment to delivering exceptional customer experiences sets them apart in their industry.

What's next:

Ready to make an impact? Apply now!

Apply today by clicking on the link provided!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Responsibilities:

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing
• Good negotiation and communication skills
• Ability to build rapport with diverse stakeholders
• Fresh graduates are welcome to apply for entry role

Job Descriptions:

· Manage and maintain the Merchant Master and Consolidation Lists.

· Prepare Merchant monthly reports and prepare invoices for merchants and partners.

· Coordinate with Internal and External Marketing Resources for marketing activities.

· Manage and maintain the Company Social Media Platforms.

· Manage the office lines for Merchant and Users.

· Any other job scope assigned.

Requirements:

· Diploma

· Proficient in MS Office (Excel/Words/PowerPoint)

· Good communication and organizational skills

· Highly self-motivated, good working attitude and a good team player

· Independent with the ability to work with minimum supervision.

* JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE will be prioritizing applicants who have a current right to work in Singapore.

Business Profile Description:

Jeju Business Agency is a government authority established as a funded institution by Jeju Special Self-Governing Province in Korea and our main business activities are providing consultation and solution of difficulties for SMEs in Jeju Special Self-Governing Province.

JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE keeps pursuing positive opportunities in Singapore as part of the ASEAN diplomatic policy implementation. We will implement plans for developing businesses including trade, culture, tourism, and international exchange.

Job Descriptions:

- Support conducting marketing and promotion activities for Jeju products

- Create promotional materials to attract investments from ASEAN countries

- Build a relationship with potential investors in ASEAN countries and participate in related events

- Research on Advanced Policies in ASEAN Countries

- Manage data related to Jeju-based companies and products (websites, social media, etc.)

- Other ad-hoc tasks will be assigned by the management

Job Requirements:

- Proficient in speaking and writing English and Korean in order to liaise with Korean client and headquarter

- Excellent Communication and Interpersonal skills

- Self-motivated and able to work independently

- Those who have no reason for disqualification for overseas travel

- Those who can work immediately within 1 month from the date of confirmation of employment

Other Information:

- We regret to inform you that only shortlisted candidates will be notified.

- **Please indicate your English & Korean language skills in the Resume. Please take note if it is not indicated, the application will be disqualified.

- Application Period: 6th January 2025 to 17th January 2025.

- Hiring Process: CV Screening – Face to Face Interview – Final Offer.

- Interview will take place on the 23rd Jan 2025. (*Subject to change)

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Summary:

We are looking for self-motivated individuals with a strong passion for learning and growing a career in an expanding Corporate and Accounting Services company in Singapore and Malaysia.

Key Responsibilities:

1. Prepare and maintain clients’ accounts – accounts receivables, accounts payables, reconciliations, and invoicing
2. Support in preparing monthly, quarterly, and year-end closing of accounts
3. Assist in GST Filing and maintaining proper filing of accounting statements and records
4. Ensure the accuracy of financial documents as well as compliance with relevant laws and regulations
5. Liaise with clients on statutory and corporate compliance matters
6. Take up additional duties to support the team

Qualifications:

1. Diploma/Degree in Finance or Accountancy with 2-3 years of relevant working experience
2. Sound analytical and meticulous in numbers
3. Good communication, and interpersonal skills and enjoy teamwork
4. Ability to work independently with strong accountability
5. Proficient in computer skills and high efficiency in Microsoft Office

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Reporting to the Outlet Manager, your responsibilities include but are not limited to:

Operations

• Providing support to Outlet Manager in ensuring the operations team work according to company SOPs and operational workflows.
• Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
• Be attentive to the maintenance and cleanliness of common areas.
• Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
• Actively perform checks on stalls to ensure there is no unauthorized increase of food prices within the outlet.
• Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
• Perform customer recovery pertaining to customers’/ public’s comments and feedback.
• Effectively communicate customers’/ public’s comments, feedbacks and incidents to relevant departments within duly shift hours.
• Perform daily headcount check on contract cleaners according to the contract agreements.
• Provide administration support to Outlet Manager in reports writings.
• Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
• Ensure cash handling procedures are compiled to at all times.

F&B (subject to coffeeshop outlets)

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Required to prepare meals such as toast making and hot foods based on the company's SOPs
• Preparation of hot and cold beverages from scratch and premix
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs

Qualifications & Requirements

• Preferably someone with Diploma in F&B, supply chain or related courses
• Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent