We are a Premium Student Care Brand in Singapore. Our dynamic student care centre located at East Coast is looking for an aspiring and passionate Marketing Executive!

We are looking to hire a marketing executive to help drive company sales. In this position, you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating sales reports.To ensure success as a sales and marketing executive, you should have strong knowledge of modern marketing techniques, a passion for sales, and excellent communication skills. Ultimately, a top-notch sales and marketing executive creates strategies that align with modern consumer trends.

Marketing Executive Responsibilities:

Contributing to the development of marketing strategies.
Conducting market research on rival products.
Designing and implementing marketing plans for company products.
Coordinating with media representatives and sponsors.
Working with the sales team to develop targeted sales strategies.
Answering client queries about product specifications and uses.
Maintaining client relations.
Tracking sales data to ensure the company meets sales quotas.
Creating and presenting sales performance reports.
Sales and Marketing Executive Requirements:
Diploma/Degree in marketing, business, or related field.
Proven work experience as a sales and marketing executive.
Knowledge of modern marketing techniques.
High-level communication and networking skills.
A passion for sales.
Understanding of commercial trends and marketing strategies.
Good project management skills.
Excellent interpersonal skills.
Ability to work well under pressure.

Candidate who is keen in building a solid teaching career and be a part of the ‘kampung spirit’ team is warmly welcome to send an updated resume to [email protected]

Job Responsibilities:

• Responsible for achieving sales targets set by the company.
• Maintain corporate image of Deepal and DPL Premium Automobiles.
• Display ethical conduct and practice in all business dealings.
• Ensure requirements of the customers and the Company are met.
• Other duties as and when assigned.

Job Requirements:

• Minimum 'A’ levels or diploma and above.
• Sales and result oriented. Those with good sales record will be an added advantage.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.
• Preferably at least 2 years' experience in the automotive service industry as a Sales Executive or related experience.

Job Responsibilities

• Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements
• Review and analyse purchase requisitions and generate purchase orders
• Ensure timely delivery of items and follow up with vendors on outstanding orders
• Coordinate invoice/quality discrepancies with vendors
• Maintain accurate records of purchases, pricing, and other important data into ERP system
• Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other
• Ensure engineering change notes are managed and executed timely with minimal impact to production

Job Requirements

• Min Diploma in Supply Chain Management or Business Administration
• 3+ years of experience in purchasing
• Strong knowledge of purchasing principles and procedures
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system
• Ability to work under pressure in a fast pace working environment

Key Responsibilities:

• Identify and source suppliers for ingredients, equipment, and other operational needs.
• Negotiate contracts and pricing to secure favorable terms while maintaining quality standards.
• Manage purchase orders, ensuring timely delivery and accurate inventory levels.
• Monitor stock usage, forecast needs, and minimize wastage.
• Establish and maintain relationships with vendors to ensure consistent supply.
• Work closely with the kitchen and operations team to understand procurement requirements.
• Ensure all procurement activities comply with company policies and budget constraints.
• Maintain detailed records of purchases, receipts, and supplier agreements.
• Handle issues related to delivery delays, defective products, or vendor disputes.
• Stay updated on market trends and new product availability.

Requirements:

• Diploma or degree in Supply Chain Management, Business Administration, or a related field.
• Proven experience in procurement, preferably in the F&B industry.
• Strong negotiation and communication skills.
• Proficiency in Microsoft Office and procurement software.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of local and international food safety regulations is an advantage.
• Bilingual in English and Mandarin to liaise with suppliers.

JOB RESPONSIBILITES

· Conduct Market research to identify business opportunities by finding prospects and evaluating their position in the industry.

· Researching and analyzing sales options sought by the customer through cold calling, networking and social media.

· Establish contact and develop relationships with prospects face-to-face and telephone, meeting with potential clients and listen to their requirements and work with technical staff to recommend engineered solution.

· Maintain relationships with customer by providing support, information and guidance.

· Identify product improvements or new product by remaining current on industry trends market achieves and competitions.

· Prepare and delivery appropriate presentation on products/services.

· Create frequent reviews and reports with sales and financial data.

· Ensure the availability of stocks for sales and demonstrations.

· Participate on behalf of the company in exhibitions or conferences.

· Negotiate/Close deals and handle complaints or objects.

· Report weekly/monthly customer base (Existing & New) with clear actions.

· Work collaboratively with team members and reach the sales targets set by manager and achieve better results.

· Maintain quality service (ISO) by establishing and enforcing organizational standards.

JOB REQUIREMENTS

• Diploma/ Degree in any fields
• At least 3 years of working experience as a sales personnel
• Preferably with prior sales experience in Management Systems (ISO 9001, ISO 14001, OHSAS 18001), training courses or similar background
• Possess good knowledge in MS office Applications
• Possess good communication skills, positive working attitude and be able to relate well with people
• Self-motivating to achieve, self-driven and exceed sales targets

Position Overview

Treasuris Advisory Pte Ltd is looking for a motivated and results-oriented Sales Executive to join our growing team. The Sales Executive will play a crucial role in driving revenue growth by identifying and securing new clients, promoting our full range of accounting and corporate services, and maintaining strong relationships with existing clients. This position is ideal for someone with excellent communication skills, a proactive attitude, and a passion for sales.

Key Responsibilities

1. Sales and Client Acquisition

· Actively prospect and identify potential clients through networking, cold calling, referrals, and other lead generation strategies.

· Promote Treasuris Advisory’s services, including incorporation, business migration, work pass applications, grants, bookkeeping, and other corporate solutions.

· Conduct client meetings, presentations, and consultations to understand their needs and offer tailored solutions.

· Prepare and deliver proposals and close sales deals to meet or exceed sales targets.

2. Client Relationship Management

· Build and maintain strong relationships with new and existing clients to ensure repeat business and client satisfaction.

· Act as the primary point of contact for client inquiries and provide excellent customer service.

· Identify opportunities to upsell or cross-sell additional services to existing clients.

3. Sales Reporting and Pipeline Management

· Maintain accurate records of all sales activities, leads, and client interactions in the CRM system.

· Track and report sales performance against targets on a regular basis.

· Provide feedback to management on market trends, client needs, and competitive activity.

4. Collaboration and Teamwork

· Work closely with the marketing team to support campaigns and generate leads.

· Collaborate with the operations and service delivery teams to ensure smooth onboarding of new clients.

· Participate in team meetings and contribute ideas to improve sales strategies and processes.

Who We Are Looking For

A passionate sales executive who derives great joy from introducing innovative and beautiful glass finishes and solutions to high-end residential, commercial and hospitality projects.

Working in our team you will have the opportunity to offer a wide range of products and services, including more complex customised glass features that would require some design input through working with your colleagues in the Design Team.

The role requires an eye for design, ability to learn quickly about the medium of glass, and a strong motivation to win more customers and sales both locally and overseas.

Key Responsibilities

• Formulate and implement sales strategies to strengthen and expand customer base
• Maintain existing client relationships and build new ones
• Build and maintain good rapport with Synergraphic Design’s clients, including architects, interior designers, contractors and owners
• Attend preliminary sales and site meetings to obtain drawings and design brief from client
• Keep abreast of current design and market trends and identify how our solutions meet them
• Be involved in the preliminary creative process leading to the final presentation of proposals, including visuals and models
• Prepare marketing kit prior to presentation of proposals to Synergraphic Design’s clients including samples.
• Maintain client account relationships while work order is being processed and fulfilled by our project and production team to ensure overall successful project completion to clients’ satisfaction

Technical Skills

• Diploma/Advanced/Higher/Graduate Diploma in Business, Interior Design or equivalent
• Preferable 3 years sales experience in related design / high-end building material / soft furnishing fields
• Proven track record of success in the sales cycle from plan to close
• Must have a good eye for design
• Ability to read architectural drawings will be an advantage
• Proficient in MS Word, Excel and PowerPoint

Soft Skills

• Passionate about design and connecting with people, with a pleasant disposition, self-motivated, good at problem-solving and result-oriented
• Not afraid to deal with difficult clients and able to manage clients despite any challenges faced
• Strong ability to negotiate

We’re looking for a full-time to join part of our Family!

1) Admin Executive

• Invoicing, Taking orders, Purchasing, Data Entry etc..
• Handling of online platform like GrabFood etc (menu update & ordering issues etc)
• Assisting to other Departments if necessary
• ISO recording and documents preparation
• Ad Hoc

Proficient in Microsoft Window: Excel, Word and Accounting Software: Quickbook

Location - Kaki Bukit

Interested candidates, please email us at [email protected]

About the Company

Set up as a company doing conservation and building maintenance in 2002, Aegis Building & Engineering Pte Ltd has expanded our services to conservation, preventive maintenance and repairs for buildings and supply of quality and skilled tradesmen for clients comprising hotels, commercial and industrial buildings. Aegis is always on the lookout for new opportunities to grow our business.

We are now moving beyond our comfort zone of B2B into B2C market and provide services to residential homes. We hope to continually lead the future of our industry through setting exemplary standards in the delivery of the best quality and value for money services to our clients.

We are looking for a highly organised and efficient Executive to effectively manage our HR functions. We are seeking a professional who can take ownership of the role and is self-motivated.

Key Roles/Responsibilities

• Ensure effective HR adminstration of both our local and foreign employees.
• Responsible for full HR administration of our foreign workers including work pass, dormitory, onboarding, training, repatriation and etc.
• Develop and maintain HR policies and ensure compliance with employment laws and legislations.
• Responsible for submission of statutory returns and claims eg. NS make-up claim, paid childcare and etc.
• Liaise with government or external agencies on HR issues.
• Handle employees’ queries, grievances and discipinary issues.
• Manage business related licences and insurance.
• Prepare HR reports to management.
• Undertake any other duties assigned by the Management to support the business.

Requirements

• Minimum Diploma in Human Resource & Administration or equivalent.
• Prior HR experience and experience in management of foreign workers is an added advantage.
• Good knowledge of employment legislations is an added advantage.
• Good interpersonal communication skills.
• Proficient in Microsoft Office.

Order-taking from customers

Issue DO, PO, invoices

Coordination works between customers and internal departments

Basic accounting tasks

Other administrative works as and when required

Has to be versed in basic English and Mandarin, both written and spoken

Job Responsibilities:

Working closely with the Market Making Specialists in the team, the Operations Executive will support day-to-day trading operations to ensure the smooth execution and settlement of trades across various products and several exchanges. Candidate will also be required to liaise with stakeholders from different business units to deliver solutions, and actively participate to streamline operational processes. Other duties may include data collection, and research and analysis.

Job Requirements:

• Diploma/degree in any discipline, preferably in a quantitative field
• Well-organised and meticulous
• Independent and able to accomplish tasks with little guidance
• Good communication and interpersonal skills

JOB DESCRIPTION:

The Procurement Coordinator/Executive is responsible for participating in routine sourcing and purchasing activities to obtain the materials, equipment and services to deliver on projects involving ships, rigs and/or conversions. He/She typically comes from an engineering background with work experience in prodcution and/or design. He/She able to translate project requirements into specifications for materials, equipment and services to procure.

He/She should be comfortable engaging and interacting with vendors and other external parties, to fulfil his/her responsibilities in coordinating vendor selection processes, maintaining vendor contract records and databases, and following up on vendors' deliverables.

~ Clarify bid queries with vendors.
~ Coordinate procurement operations with vendors and stakeholders.
~ Draft sourcing schedules based on project plans.
~ Gather data on vendor performance to propose improvements.
~ Gather feedback on the effectiveness and efficiency of current sourcing strategies.
~ Highlight sourcing issues for management's action.
~ Maintain procurement database and documentation.
~ Maintain sourcing documentationin the procurement management system.
~ Maintain vendor information and records.
~ Manage vendor contracts.
~ Manage vendors' conformance to delivery schedules and product specifications.
~ Monitor vendor performance.
~ Prepare reports on assessments of bids received.
~ Process payments to vendors.

REQUIREMENTS:

· 1 year relevant experience

· Excellent communication skills with customers, colleagues and other parties

· Ability to plan, organize and schedule own workload

· Self-motivated with strong sense of responsibility and commitment

· Bilingual in English and Mandarin to liaise with Mandarin speaking client.

Your job scope is to coordinate and manage the volunteer programmes and activities in the organisation; working closely with centre site supervisors/programme in-charge to plan and develop volunteer centric programmes.

You are also expected to forge volunteer relations with various stakeholders and organise volunteer appreciation activities, and maintain a volunteer database, process and work systems and preparation of reports/documentation

Main areas of responsibilities include:

1. Recruitment and selection of volunteers

2. Conduct training and deployment of volunteers

3. Handle volunteer enquiries and perform volunteer engagement and maintain good relationship with various stakeholders

4. Organise volunteer appreciation and recognition events

5. Maintain volunteer database

6. Prepare volunteer reports for submission

7. Attend meetings with various stakeholders

Work with fellow KidSTART (KS) Executive to provide oversee the KS administrative matters to monitor compliance of work processes in accordance to the Service Standard Requirements set by funder. Liaise with funder, auditor and other relevant parties on statistical reports submissions.

Responsibilities:

• Prepare and ensure accuracy of statistical reports for internal reporting and meetings with funder
• Familiarization and implementation of workflows and work procedures across the team and work with respective staff and supervisor to ensure compliance
• Monitor and compile KPIs for KS programme
• Develop, review and implement documentations processes to ensure compliance for all audit purposes and in meeting service standard requirements set by funder
• Provide administrative support to Centre Head and senior workers in the area of KS data reporting
• Liaise with funder, auditor and other relevant parties on statistical reports submissions.
• Secretariat for the monthly meetings with funder, which include coordinating with funder on meeting agenda, working with the respective staff to get ready the agenda, taking minutes for the meeting, etc.
• Support KidSTART Practitioners in admin and receiving of referrals.
• Maintain updated information and documentation of KS families on SSNet
• Support KidSTART Practitioners to prepare logistics, materials and resources for family engagements
• Inventory management of KS curriculum resources and materials
• Conduct engagements with stakeholders (such as donors, volunteers, beneficiaries) when necessary
• Any other responsibilities or duties assigned by the Head of KidSTART

Job Requirements:

• Diploma in any discipline
• 3-4 years of relevant work experience especially in the areas of data collation and analysis.
• Team player with good interpersonal and communication skills, but also able to work independently.
• Proficiency in Microsoft Office, especially in Excel.
• Strong organisational and administrative skills, with an ability to manage multiple projects and meet deadlines effectively.

Working location for this role will be at Bedok office.

As the Human Capital Executive, you will be responsible for leading and transforming the human resources and talent management strategy within the organization. You will work closely with the executive leadership team to align human capital initiatives with organizational objectives, drive employee engagement, and foster a high-performance culture. Your leadership will ensure that the organization attracts, develops, retains, and motivates top-tier talent to meet current and future business needs.

Key Responsibilities:

Strategic Talent Acquisition and Recruitment:

• Lead the development and execution of long-term recruitment strategies to attract top executive and managerial talent aligned with organizational growth and transformation goals.
• Oversee the full-cycle recruitment process, ensuring high-quality talent acquisition, and work closely with senior leaders to align hiring strategies with business objectives.
• Leverage data and market insights to optimize recruitment practices and enhance the employer brand.

Executive Onboarding and Integration:

• Champion a high-touch, personalized onboarding experience for senior leaders and new executives, ensuring seamless integration into the organization's culture and leadership team.
• Collaborate with key stakeholders to design bespoke executive onboarding programs that align with both individual and organizational goals.

Performance and Leadership Development:

• Design and oversee a performance management system that aligns individual goals with the organization’s strategic objectives, driving a culture of accountability, innovation, and high performance.
• Implement leadership development programs tailored to cultivating a pipeline of future leaders, ensuring succession planning and executive coaching to strengthen leadership capabilities.

Employee Engagement and Organizational Culture:

• Lead initiatives that drive a compelling, inclusive, and results-driven organizational culture, focusing on high employee engagement, organizational cohesion, and retention.
• Partner with senior leadership to assess and continuously enhance employee experience strategies, ensuring alignment with company values and business goals.

Employee Relations and Conflict Resolution:

• Serve as a trusted advisor to the executive team on complex employee relations matters, providing strategic guidance on resolving conflicts and fostering positive, productive relationships.
• Ensure the organization complies with all relevant employment laws, best practices, and corporate governance.

Compensation, Benefits, and Rewards:

• Oversee the development and administration of competitive compensation and benefits programs, ensuring they align with the organization’s strategic priorities and market trends.
• Use advanced HR analytics to assess compensation equity, drive innovative reward strategies, and attract and retain top talent.

HR Analytics and Strategic Reporting:

• Lead the use of data analytics to monitor human capital trends, evaluate the effectiveness of talent management strategies, and provide executive reports on key HR metrics.
• Partner with business leaders to identify opportunities for improvement in workforce management, productivity, and development.

Qualifications and Skills:

• Diploma/ITE in Human Resources Management, Business Administration, or related field; preferred.
• At least 2 years working experience in r human resources leadership roles, with a strong background in talent acquisition, performance management, leadership development, and organizational strategy.
• Deep expertise in labor laws, employment regulations, and HR best practices, especially at the executive level.
• Proven ability to drive strategic change and build scalable, high-performance teams.
• Exceptional communication, interpersonal, and leadership skills, with the ability to influence and collaborate with senior leadership.
• Strong ability to think strategically, address complex challenges, and execute innovative solutions.
• Proficiency in INFOTECH will be an added advantage.

Job Responsibilities:

• Handle Full Set of Accounts
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare sales report and ageing report
• Coordinate sales and purchase orders
• Manage stock inventory

Requirements:

• 1 year working experience with Quickbooks
• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Meticulous and well-organised
• Possess a keen to learn attitude and is a team player
• AWS, Bonus, Holidays, Career Advancement
• 5 days week

The successful candidate would be required to:-

(1) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

(2) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Responsibilities:

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing
• Good negotiation and communication skills
• Ability to build rapport with diverse stakeholders
• Fresh graduates are welcome to apply for entry role

Job Descriptions:

· Manage and maintain the Merchant Master and Consolidation Lists.

· Prepare Merchant monthly reports and prepare invoices for merchants and partners.

· Coordinate with Internal and External Marketing Resources for marketing activities.

· Manage and maintain the Company Social Media Platforms.

· Manage the office lines for Merchant and Users.

· Any other job scope assigned.

Requirements:

· Diploma

· Proficient in MS Office (Excel/Words/PowerPoint)

· Good communication and organizational skills

· Highly self-motivated, good working attitude and a good team player

· Independent with the ability to work with minimum supervision.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Summary:

We are looking for self-motivated individuals with a strong passion for learning and growing a career in an expanding Corporate and Accounting Services company in Singapore and Malaysia.

Key Responsibilities:

1. Prepare and maintain clients’ accounts – accounts receivables, accounts payables, reconciliations, and invoicing
2. Support in preparing monthly, quarterly, and year-end closing of accounts
3. Assist in GST Filing and maintaining proper filing of accounting statements and records
4. Ensure the accuracy of financial documents as well as compliance with relevant laws and regulations
5. Liaise with clients on statutory and corporate compliance matters
6. Take up additional duties to support the team

Qualifications:

1. Diploma/Degree in Finance or Accountancy with 2-3 years of relevant working experience
2. Sound analytical and meticulous in numbers
3. Good communication, and interpersonal skills and enjoy teamwork
4. Ability to work independently with strong accountability
5. Proficient in computer skills and high efficiency in Microsoft Office

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Reporting to the Outlet Manager, your responsibilities include but are not limited to:

Operations

• Providing support to Outlet Manager in ensuring the operations team work according to company SOPs and operational workflows.
• Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
• Be attentive to the maintenance and cleanliness of common areas.
• Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
• Actively perform checks on stalls to ensure there is no unauthorized increase of food prices within the outlet.
• Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
• Perform customer recovery pertaining to customers’/ public’s comments and feedback.
• Effectively communicate customers’/ public’s comments, feedbacks and incidents to relevant departments within duly shift hours.
• Perform daily headcount check on contract cleaners according to the contract agreements.
• Provide administration support to Outlet Manager in reports writings.
• Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
• Ensure cash handling procedures are compiled to at all times.

F&B (subject to coffeeshop outlets)

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Required to prepare meals such as toast making and hot foods based on the company's SOPs
• Preparation of hot and cold beverages from scratch and premix
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs

Qualifications & Requirements

• Preferably someone with Diploma in F&B, supply chain or related courses
• Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.