Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Description

As a Showroom Executive / Retail Executive, you will play a vital role in creating a memorable experience for our customers. Your responsibilities will include:

• Welcoming customers to our showroom with a warm and friendly demeanour.
• Solicit new walk-in customers from all possible channels and maintain existing customers’ satisfaction level
• Providing expert knowledge and guidance on our range of Natural Stone | Quartz | Large Format Ceramic Slabs flooring products.
• Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales
• Assisting customers in making informed purchasing decisions by understanding their needs, recommending suitable products, and addressing inquiries and concerns.
• Conducting engaging product demonstrations to showcase the features and benefits of our range.
• Improve the service standards and customers’ experiences at the showroom
• Ensuring the showroom is well-maintained, organized, and visually appealing at all times.
• Manage and promote showroom to achieve profitability objectives
• Achieve sales targets and contribute to the overall success of the showroom.

Qualifications and Skills:

To excel in this role, you should possess the following qualifications and skills:

• Previous experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
• Passion for the flooring industry and a desire to expand your knowledge.
• A positive and customer-focused attitude, with the ability to provide exceptional service.
• Attention to detail and the ability to multitask effectively.
• Basic computer literacy, including experience with point-of-sale systems.
• Flexibility to work on weekends and public holidays, as required.

Specific Skills/Abilities:

• Very good English communication skills.
• Positive attitude, resourcefulness and a strong sense of ownership
• Required skills: Communication and Sales Management
• Have a principled approach to doing quality work and paying attention to details.
• Ability to work well with others in a team environment, as well as independently.
• Ability to thrive in ambiguity
• Passionate & purpose driven.

Job Benefits

• Remuneration from S$2,500, depending on experience, candidates with strong skill sets could be considered as Showroom Manager and remuneration commence accordingly.
• Sales Incentives

Job type: Full-time

Shift and schedule: Day shift + Alternate Saturdays

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

COMPANY DESCRIPTION

1. Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Responsible for the public communications strategies to raise HNF's brand profile and equity
• Manage public relationships through various communication channels and platforms, i.e. website, digital, social and traditional media, campaigns and events.
• Manage and execute HNF publicity campaigns and outreach events; build relationships and regular engagement with journalists, media partners, and sponsors; writing media briefings, press releases, etc.
• Preparation of Annual Report, newsletters, brochures / catalogues, electronic direct marketing and social media content.
• Ensure that HNF:
• Keeps up its visibility with all stakeholders, and maintains cordial relations with our partners, collaborators and relevant government agencies via various communication platformsSupports HNF objectives for fund-raising, outreach and services to the community.
• Maintains personal data (e.g. public members, volunteers, sponsors, caregivers) obtained from public engagement platforms i.e. website, events, campaigns
• Undertake any other duties as directed by the said reporting officer

• Degree in Mass Communication, Marketing or Public Relations preferred
• Minimum 1 year of relevant working experience
• Creative, insightful, anticipates needs and takes initiative
• Proactive in planning and implementation, able to multi-task, independent problem solver, meticulous with good time-management
• Able to build relationships and collaborate with various stakeholders
• Excellent communicator, strong written and spoken English. Bilingualism, and an eye for design is advantageous
• Proficient in MS Office, web, digital and social media. and various graphic design or video editing software

Working Location: Alexandra Technopark

Working Hours: Mon - Fri, 9am to 6pm

Salary: Up to $5000/month

Responsibilities:

• Source and purchase food ingredients, beverages, and supplies.
• Manage stock levels and ensure timely restocking.
• Negotiate with suppliers for quality and cost-effective deals.
• Maintain procurement records and ensure compliance with regulations.
• Build strong relationships with suppliers.

Requirements:

• Strong negotiation and organizational skills.
• Bilingual in English and Mandarin to liaise with mandarin speaking counterparts
• Diploma or degree in Supply Chain, Business, or related field.
• Detail-oriented and able to multitask in a fast-paced environment.

Job Description:

• Contributes to the growth of the e-commerce business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure.
• Responsible for performing data analysis to generate data-driven commercial insights and managing relationships with partners.
• Contribute to revenue and profitability growth across digital platforms
• Monitor sales, promotions, marketing and social media programmes and/or activities over digital platforms and to identify strategic business partnerships
• Coordinate with cross-functional teams on execution of brand, marketing and e-Commerce activities
• Implement customer retention and loyalty programmes
• Monitor fulfilment of customers' orders via store pickup or delivery service
• Coordinate order processing, delivery and returns of customer orders
• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management with the various stakeholders
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Preferably with at least 2 years of experience in e-commerce marketing for FMCG or any related field
• Strong passion in digital and ecommerce environment
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live) and e-commerce platforms such as Shopify
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.

Job Responsibilities

• Assist the HR Manager to process the full spectrum of payroll related matters
• Prepare weekly and/or monthly reports in a timely and accurate manner
• Prepare monthly payroll transactions
• Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance
• Manage HRIS (e.g. employees' records, leave, attendance, entitlements, etc.)
• Ensure timely and accurate submissions for government and related claims (e.g. childcare leave, maternity/paternity Leave, NS makeup claims, income tax etc.)
• Manage Doctor's roster matters
• Provide advice and handle employee inquiries on HR-related matters
• Assist the HR Manager during performance appraisal
• Support in learning and development matters
• Support in recruitment and selection matters
• Support the team for company-wide events and/or activities
• Any other ad-hoc matters

Job Requirements

• Bachelor’s Degree or Diploma in related field
• Minimum of 3 years of HR experience
• Fluent with the MOM guidelines and Employment Act
• Meticulous with an eye for details
• Able to multitask in a fast paced environment

Additional Information

• Working hours: 5.25 days work week, with one half Saturday per month WFH
• Work location: No. 2 Jurong East Street 21 #04-70 Singapore 609601 (within walking distance of Jurong East MRT station)

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

The Executive oversees the procurement process to ensure cost-effective, timely, and quality acquisition of goods and services. This role involves collaborating with internal teams, managing supplier relationships, and driving process improvements to support organizational goals efficiently.

Responsibilities:

• Formulate and implement effective procurement strategies to achieve cost-efficient purchasing and timely delivery of goods and services.
• Conduct market analysis to optimize costs and mitigate procurement risks.
• Build and maintain strong relationships with suppliers.
• Negotiate contracts, monitor supplier performance, and lead continuous improvement initiatives.
• Work closely with internal departments, including engineering and quality teams, to ensure alignment with material and parts requirements.
• Ensure procurement activities meet company policies, technical specifications, and industry regulations.
• Oversee inventory levels to reduce excess stock, prevent shortages, and implement effective inventory management systems.
• Negotiate favourable terms with suppliers and perform cost comparisons.
• Provide recommendations to management based on detailed analyses.
• Track and follow up on orders to ensure on-time delivery.
• Maintain accurate documentation for all procurement activities.

Requirements:

• Bachelor's degree or Polytechnic Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role within the manufacturing industry.
• Proficiency in ERP systems, Microsoft Office, and data management tools.
• Familiarity with Microsoft Dynamics 365 is an advantage.
• Knowledge of mechanical and electrical parts.
• In-depth understanding of procurement best practices, market trends, and industry regulations.

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As a Procurement Executive / Senior Executive in ALPS, you will be based in one of the 27 public healthcare institutions (PHI) in Singapore, you will be responsible for the Procurement and Contract Management services within the PHI. Working in a team, you will provide proactive planning and value add to the procurement category you are in-charge of. You will also communicate closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patients’ care.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Plan, strategise, analyse and implement sourcing strategy in category sourcing and supplier initiatives and be accountable for the outcomes.
• Ensure the entire procurement cycle processes are in compliance with ALPS’ procurement policies.
• Partner internal users to procure goods and/or services in a timely, effective and compliant manner.
• Manage vendors to ensure quality, pricing and delivery objectives are met.
• Add value through proper negotiation, product standardization and/or innovative ways of sourcing.
• Monitor and establish contract on time to ensure continuous supply of products and/or services.
• Actively solicit internal users’ feedback, address issues and seek continuous improvement.
• Partake in any process improvement project as assigned by supervisor.
• Any other duties assigned by supervisor.

Requirements

• Min. 3 year of procurement experience
• Good verbal and written communication skills
• Proficient in MS office and Excel
• Advanced analytical and negotiation skills
• Familiarisation with SAP would be an added advantage
• Positive working attitude, willingness to learn and thrives in a team environment

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

We are looking for an Executive/Senior Executive, Facilities to join the team.

As an Executive/Senior Executive, Facilities, you are to be an expert in space planning, contract negotiation, and facilities management. The ideal candidate should hold certifications from the Building and Construction Authority (BCA) in building management and fire safety. This role will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and comfortable working environment, and optimizing space utilization.

Responsibilities:

- Space Planning

- Develop and execute space utilization strategies to optimize the use of daycare facilities.

- Collaborate with various departments to understand their requirements and plan accordingly.

- Implement space allocation and reallocation plans to accommodate changing business needs.

- Contracts Negotiation

- Negotiate and manage contracts with vendors, service providers, and suppliers for facility-related services.

- Ensure cost-effectiveness and adherence to budgetary constraints while maintaining service quality.

- Monitor and enforce contract compliance, including performance standards and deliverables.

- Facilities Management

- Oversee the day-to-day operation and maintenance of the facilities, including building systems, security, and infrastructure.

- Manage facility service requests, work orders, and repairs, ensuring timely resolution.

- Develop and implement preventive maintenance programs to ensure facility reliability and safety.

- Supervise a team of facility personnel and provide leadership in achieving operational goals.

- Health and Safety Compliance

- Ensure compliance with fire safety regulations and emergency response procedures.

- Conduct regular safety inspections and drills to maintain a safe working environment.

- Collaborate with relevant authorities to obtain and renew necessary safety permits and certificates.

- Budget Management

- Assist in the development and management of the facilities budget.

- Monitor expenses, identify cost-saving opportunities, and report on budget performance.

- Reporting and Documentation

- Maintain accurate records, documentation, and reports related to facility management activities.

- Generate regular reports on facility performance, issues, and improvements.

- BCA Certification Compliance

- Stay up to date with building management and fire safety regulations.

- Ensure that the organization is in compliance with BCA requirements and guidelines.

Job Requirements:

- Bachelor's degree in Facilities Management, Business Administration, or a related field.

- BCA certification in Building Management and Fire Safety.

- Proven experience in facilities management, space planning, and contract negotiation.

- Strong knowledge of building systems, maintenance, and safety regulations.

- Excellent communication and leadership skills.

- Proficiency in using facility management software and tools.

- Ability to work independently and collaboratively, managing multiple projects simultaneously.

- Knowledge of sustainability and energy-efficient practices in facility management is a plus.

- Strong problem-solving abilities and attention to detail.

- Willingness to respond to facility-related emergencies outside of regular working hours.

- Experience in a nursing home environment is an advantage.

Job Description:

• Oversee daily payroll operations to ensure accuracy, efficiency, and compliance with internal policies.
• Act as a primary point of contact for payroll-related queries, collaborating closely with vendors and HR Business Partners (HRBPs).
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Submit Government-Paid leaves such as Maternity, Paternity, and childcare leave as required.
• Attend to Finance queries.
• Ensure compliance with policies and legislations.
• Proactively identify opportunities for process improvements and make recommendations to enhance efficiency.
• Support various HR/payroll projects and perform ad hoc tasks as assigned.

Job Requirements:

• 3 - 5 years of relevant HR experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Strong understanding of Singapore Employment Act, CPF & Income Tax legislation.
• Excellent organizational skills with a high level of attention to detail.
• Experience with SAP SuccessFactors and BIPO will be an added advantage.
• Proven experience in leading and managing a team.
• Demonstrated expertise in overseeing system migrations and implementing system changes.
• Must be resilient and adaptable to changes, with the ability to thrive in a dynamic work environment.
• Proficient in MS Office applications.

Go-To-Market - Sell Out Management

• Responsible for management of promoters of assigned products in Singapore and responsibility includes (not limiting to) payroll management, attendance, discipline, deployment and motivation of promoters.
• Act as gate keeper to disseminate directions & sales strategies to promoters as well as handles and gathers market intelligence information.
• Develop strategic actionable plans and actions to achieve the assigned sell-out targets of assigned products.
• Conduct regular store visit and make improvement actions to enhance inhouse share of each stores.
• Participate in regular internal & external meetings and share sell-out insights to relevant stakeholders.
• Customer experience with aim to increase sales and customer shopping experience.
• Stay abreast on market dynamics, competitive benchmarking and consumer insights and trends to develop better sales and marketing strategies.
• Responsible to regularly track, analyze, interpret campaign performance and make necessary reporting to discover insights for effective business decisions and strategies to enhance store & sales performance.

Education level and/or relevant experience(s)

• Diploma/Degree (Min) preferably in business administration, marketing, Sales management.
• Min. 3 years working experience in retail operations or consumer electronics industry.
• Min. 2 years experience of promoter management.

Knowledge and skills (general and technical)

• Strong business and commerce acumen.
• Strong project management skills with ability to handle multiple projects and work with cross functional teams.
• Proactive problem solver with strong attention to detail.
• Strong analytical and data mining skills.
• Strong sense of customer centric mindset and demonstrate good understanding of consumer behaviorism, brand management and shopper marketing.
• Excellent negotiation, communication and presentation skills.
• Positive mindset with passion to achieve assigned KPIs.
• Able to work independently and excellent agility to work in a fast pace environment

Responsibilities:

• Developing Partnership Opportunities and establish membership offerings.
• Plan and manage membership activities to engage member base.
• Collate market intelligence and engagement of different industries to improve membership services.
• Coordinate and work with internal cross-functional departments to support the planning, management and completion of assigned projects.
• Monthly report on business opportunities, partnership engagement and project developments.
• Ad hoc projects as per assigned.

Requirements:

• Degree/Diploma in Business/Marketing/Arts Discipline.
• Strong interpersonal and communication skills and able to engage prospects and partners.
• Strong interest in understanding business offerings from various sectors to create marketing opportunities.
• Able to analyze data and possessed report writing skills
• Work well independently and in teams

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Responsibilities:

• Assess liability and quantum
• Claims registrations
• Handle property damage and personal injury claims from third party claimants
• Negotiate settlements
• Provide support to the Senior Executives/Assistant Managers in the Motor Claims team

Requirements:

• At least 2+ years of experience in Motor Claims
• Basic insurance qualification such as CGI/PGI is an added advantage
• Salary and job title offered to the final candidate will commensurate with his/her actual experience
• Analytical and ability to make decisions even when under pressure
• Willing to put in extra hours where necessary
• Proficient in Microsoft Office (Word/Excel)
• Good communication and organisation skills
• Team player

Job Description

• Industry/ Organization Type: Tourism
• Position Title: Reservation Officer
• Working Location: Henderson Road
• Working Hours: 5.5 days per week (8.30am – 5.30pm/ 9am – 6pm)
• Salary Package: Basic Salary + Allowance + Commission + Annual Bonus
• Duration: Permanent

Key Responsibilities

• Handle incoming calls and emails to assist customers, agents, and internal staff in a professional manner while adhering to established company and departmental guidelines.
• Achieve performance standards, including call quality and efficiency.
• Resolve customer issues by identifying root causes and providing effective, long-term solutions.
• Escalate customer service issues to superior or management when necessary.
• Collaborate with the sales and operations teams to address agent concerns and assist with retention efforts.
• Work with the Technical Support team to help with inquiries about agent accounts or products.
• Participate in all training and educational activities when needed.
• Fully adhere to privacy and confidentiality policies.
• Ensure all reservations are processed according to established procedures
• Ensure all work aligns with company standards and training, including accurate and complete paperwork for functions, such as coach charters, guest preferences, booking supplements, and payment details.

APPLY NOW!!!

• Minimum GCE N-Level or equivalent.
• At least 1 year of customer service experience, preferably in a service-related industry.
• Previous call centre experience is an added advantage
• Strong data entry skills and organizational skills.
• Willing to work a flexible schedule and occasional overtime as needed.
• Good skills with Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71856 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

RESPONSIBILITIES:

• Service, upsell and build rapport with existing customer accounts.
• Identify and pursue new business opportunities.
• Handle customer enquiry, clarification of technical specifications, quotations activities.
• Provide sales support between customers and HQ (Japan).
• Analyse market trends and competitor activities to position the company’s products effectively.
• Monthly/Quarterly/Yearly demand planning and forecasting.

INDUSTRY RATIO:

• Semiconductor industry: >90%
• General industry: ~10% (oil & gas, chemical & petrochemical, power plant & others)

REQUIREMENTS:

• Candidate must possess at least Diploma/Degree in Engineering related field.
• 3-4 years of relevant sales experience at parts manufacturer for the OEMs (Original Equipment Manufacturers), and/or Semiconductor front-end fab in Singapore.
• Familiarity with semiconductor manufacturing processes and supply chains.
• Self-motivated, organized, and capable of working independently with minimal supervision.
• Willing to travel as and when required.
• Possess own car (car allowance will be provided).

Job Responsibilities

• Assist with the daily operations of the Centre in accordance to standards set
• Preparation of reports and forms
• Client management
• Administrative duties
• Handle other ad-hoc duties as assigned

Job Requirements

• Diploma in Business Management with a minimum of 2 years of working experience
• Experience in/knowledge of the early intervention sector will be an advantage
• Proficient in MS Office (Word, Excel, and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Self-driven
• Passionate about impacting young lives
• Able to work weekends

The incumbent shall facilitate the smooth and efficient management of the unit to ensure seamless delivery of service for respective outpatient clinics and facilitating the work process integration. Working closely with various stakeholders, the incumbent develops and executes plans in a holistic manner to manage patients’ appointments and doctors’ resource to ensure optimal utilisation of the appointment slots.

The incumbent will also undertake the supervisor role and be required to act as a mentor to junior staff, providing guidance, sharing of knowledge/ work processes, aimed at helping staff to attain the requisite work competency and career development.

Job Responsibilities:

• Operation Management: manage day-to-day operational, administrative functions and activities in proper workflows, handle manpower distribution and all resource requests, work closely with stakeholders on the request and modification of existing clinic resources, support in the review of clinic resource setups, creation of service provider in OAS
• Reporting and Data Analytics: perform analysis to the demand & supply of the clinic resources, supports HOD in the preparation of management reporting and project presentation, perform audit and monitoring of appointments data, review and streamline clinic resources, do analysis of data pertaining to Resource Management and patient access and provide recommendation
• Performance Management and Process Improvement: continuously review, identify, develop, initiate, implement effective internal and external Quality Assurance (QA) programs, initiatives and technology, review, develop and analysing of key performance metrics, propose recommendations, take-charge of departmental policies, procedures, guidelines, work instruction and training manuals, implementation of new or change in system and workflows, propose innovative solutioning for work and system process
• Financial/Cost Management: handle operating budget and projection, support the financial processes, monitor the utilisation of approved budget for office supplies, assets assigned to the department , phone bills, etc, handle proper usage and regular maintenance of resources (eg, IT and equipment assets, etc)
• Staff Management: Oversee recruitment, induction/ orientation, training, appraisal, developmental coaching and career advancement for staff, review manpower requirements and optimization of manpower resources, facilitate staff’s annual learning and individual development career and training plans, conduct performance reviews and feedback
• Project Management: support in the implementation of new initiatives and projects planning, participate in the development of innovative techniques, liaise and communicate effectively with the different stakeholders, prepare reports and utilise analytics, monitor the expense account for the projects, handle any duties assigned by supervisor and HOD

Job Requirements:

• Degree in any discipline with at least 3-5 years work experience, preferably in healthcare with supervisory experience
• Critical thinker and self-directed
• Service-oriented with strong analytical and interpersonal skills
• Good time management and ability to multi-task
• Driven and independent worker who is able to manage priorities
• Possess strong coordination, communication skills and a team-player capable of working with various stakeholders
• Computer literacy skills in MS Office (Word/Excel/PowerPoint)