Assistant Manager, Line Management (Maritime)

About the company: In the maritime sector, my client stands out as one of the globe's largest independent feeder carriers. They specialize in delivering reliable and cost-effective service solutions tailored to meet their customers' feeder transportation needs.

about the role:
Responsible for overseeing the operations of designated services with a focus on profitability, maintaining continuous communication with stakeholders, vendors, and customers .Adaptability to market dynamics is essential to enhance service volumes, scope, efficiencies, and profitability. This position entails travel to visit customers, agents, and terminals.

Responsibilities:

• Hold P&L responsibility and ensure cost efficiency and yield optimization.
• Optimize ship selection based on intake, bunker consumption, and tonnage for minimized port dues.
• Control direct and indirect costs comprehensively.
• Manage terminal contracts and resolve claims in collaboration with the legal team.
• Develop and execute trade route strategies, including consolidation or expansion efforts.
• Compile trade statistics and reports for analysis.
• Manage cargo space and prioritize high NTV returns.
• Implement rate adjustments such as GRI, RR, and CBR.
• Coordinate rate quotation and filing with the commercial department.
• Maintain updated booking forecasts with agents.
• Cultivate and maintain strong customer relationships to become the preferred vendor.
• Engage in business development activities including new service development and securing slot deals.

Requirements:

• Bachelor’s degree in maritime business or business management.
• Willingness to travel internationally as necessary for business purposes.
• Min 5 years of experience in the shipping industry, particularly in trade-related roles.

How to Apply:

Interested candidates, please send your CVs to gracelyn.teo(@)randstad.com.sg or call +65 98254517.

Note: Only shortlisted candidates will be contacted. (EA: 94C3609/ R21101213)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will lead the Centre for Health Intervention and Policy Evaluation Research (HIPER)'s marketing and communication activities, coordinate/support events organised by HIPER (in terms of event planning, actual day logistic matters, and post-event follow ups), and other ad-hoc administrative tasks.

Working under the direction of the Director, the primary role of the incumbent is to ensure smooth running of the Centre (Centre for Health Intervention and Policy Evaluation Research)'s events, working on marketing and communicatons related activites for HIPER and providing supporting in agreement review and other ad-hoc administrative tasks
1. Events related activities
· Coordinate and liaise with vendors for all Centre's events and related logistical/finance matters
. Coordinate and manage the set-up and production of the event on site
· Liaise with invited speakers on teaching materials, programme outline and logistical arrangements
· Manage enquires from events via email and calls
2. Communications-related activities
- Create communication materials (including but not limited to eDMs, posters and promotion video clips) for courses/modules held by HIPER
- Create quarterly and annual reports on past, ongoing, and upcoming events at HIPER
- Responsible for the management of HIPER’s website and social media platforms (Linkedin)
o Update courses/modules on Main page and Events page
o Archive past courses/modules
o Update news
o Update published journal articles by HIPER researchers on Publications page
o Create bi-weekly content to post on HIPER’s Linkedin

Qualifications

- Recognised diploma or degree with a minimum of 1 year of relevant experience
- Ability to write well, and adapt the narrative and writing style for a range of audiences (e.g. academic, public). Sample work to be submitted along with application.
- Basic design skills
- Organised, timely, and detail-oriented with excellent communication skills
- Strong self-initiative to stay updated on the team’s activities and publications, and to generate awareness for HIPER’s events and research outputs
- Ability to run events
- Flexible, willing to multi-task and experiment with other avenues of communication (e.g. podcasts)
- Experience with the following: Canva, Wordpress, Mailchimp (or any other email marketing platform) , photoshop (or similar photo editing software) and video editing software is a plus, but not required
- Experience in an academic or research setting preferred, but not required

*Candidates to be comfortable with office location moving to Kim Chuan area in 2024.

Job Description:

• Dispatch Notices to Mariners, Port Marine/Shipping Circulars and Notices, safety circulars, training materials, documents and amendments to vessels.
• Monitor acknowledgement receipts for (.1)
• Assist in editing amendments to Controlled Documents.
• File and maintain statistics of all casualties and incidents reported by vessel.
• Process and maintain records of all Department invoices.
• In-charge of the Department reference publication library.
• Assist in other administrative matters.
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in marine engineering or similar field (maritime or engineering majors are preferred)
• At least 2 years’ work experience in oil trading industry and in similar role
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft office applications, including Words and Excel

Role is based in Singapore

TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Department Overview:

Collateral Risk Management sits within Capital Markets Risk Management (CMRM) which is responsible for the market and credit risk of TD Securities. A global, multi-faceted and cross product team, the primary objective of the Collateral Management department is the mitigation of counterparty credit risk through the active monitoring of clients’ derivative and securities financing portfolios. The department manages collateral globally.

The team has a rare opportunity to support products and business ranging from foreign exchange, commodities, credit, equity, interest rates, securities financing, and prime brokerage. The team manages a wide range of complex processes, with members developing skills and competencies around derivative and security products and their respective business areas, legal agreements, technology flows and regulations.

Job Description:

A Senior Analyst within CMRM Collateral Risk Management will primarily be focused on the effective and efficient mitigation of counterparty credit risk. In addition, the candidate will be expected to provide a high level of service to TD's clients.

The role will involve close partnership and interaction with a wide range of areas, including credit, middle office, legal, front office, settlements, and corporate treasury. As a result, the successful candidate will be required to possess strong communication skills.

Analysts within Collateral Risk Management are accountable for the following core responsibilities, but are not limited to:

• Reviewing OTC and SFT portfolios for completeness and accuracy
• Daily monitoring of client portfolios, issuing and receiving collateral calls to ensure the firm’s credit risk is mitigated
• Ensure margin tickets are accurately entered into the collateral system
• Investigate valuation differences
• Interaction with clients via email and telephone
• Resolution and escalation of collateral issues

In addition to their core responsibilities, Analysts are also expected to:

• Contribute their own ideas to make a difference and add value to the group
• Ongoing, proactive risk management via staying abreast of risk issues in the capital markets and assessing impacts on our exposures
• Seek opportunities to increase operational efficiency and lower operational risk through process reengineering
• Performing a number of control functions, ensuring the integrity of our processes.
• Establish an environment that promotes respect for the individual employee and adheres to the policies and guidelines of the Bank
• Ongoing, proactive risk management via staying abreast of risk issues in the capital markets and assessing impacts on our exposures

Job Requirements:

• Ability to communicate in business Japanese to work with our Japanese clients
• An undergraduate or graduate degree in Business, Economics, Mathematics, Finance, or another quantitative discipline. CFA and /or FRM would be considered an asset.
• At least four years of capital market experience or relevant collateral management experience
• Self-starter with a high degree of initiative and the ability to learn and adapt quickly
• Solid knowledge and understanding of TD Securities (TDS) and its businesses, markets, products, and systems
• Ability to influence cross-functional stakeholders to promote the best outcome for TDS and TD Bank Group
• Highly developed critical thinking, analytical and problem-solving skills
• Ability to exercise good judgment in ambiguity and a constantly changing environment
• Excellent communication skills (both written and verbal)

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

Responsibilities:

• To procure spares, tools, equipment, goods and services to support rail and light rapid transit maintenance operations in accordance with the corporate policies and procedures
• To perform day-to day purchasing activities through PR and PO management, to purchase supplies, equipment and services for maintenance and operation of North East line (NEL) and Sengkang & Punggol LRT (SPLRT) and Downtown Line (DTL)
• To manage Spares Inventory at an optimal and cost effective level
• To identify OEM and Safety Critical Parts and responsible for materials and parts provisioning to support rail maintenance activities
• To communicate and negotiate with vendors regarding supplies, equipment and service contracts in order to obtain best terms and conditions
• To build rapport and establish supply and service agreement with major OEMs
• To build rapport with other operators for contract amalgamation
• To identify opportunity and work on contract amalgamation for NEL, DTL and SPLRT
• To liaise with Legal Team on analyzing and advising the contract terms
• To prepare Bid Summary Report and evaluation of bid submissions
• To award purchase order to successful bidder and expedite the delivery of materials and services to meet maintenance needs
• To work closely with various Engineering disciplines in formulation of work / material specifications, quotation /tender conditions and other contractual matters
• To recommend purchase to leverage economies of scale, make-or-buy considerations, blanket or open ordering and vendor performance
• To assist in the identification of duplications, alternative, manufacturer and OEM sources of the supply as part of purchasing cost saving effort
• Involve actively in market trend analysis and negotiation meetings with contractors to achieve the services of the required quality competitively and to ensure maximum value for money
• Scrutinize award recommendations and exercise due diligence as part of tender evaluation committee
• To evaluate vendors’ performance and maintain a vendor’s performance rating system and record
• To liaise with insurance companies for lost/damaged consignments and verify payment request
• To recover claims for defective materials supplied by the vendors
• To liaise with Suppliers / Contractors to develop material specification and keeping abreast of market condition to enable cost optimization
• To protect the confidentiality of Purchasing and Company Financial information available to him in the course of his work, putting integrity and strict moral code above all else in the interest of the profession
• To support all LTA’s New Rail Financial Framework (NRFF) purchases
• To support in integration and migration between MMS and COMPASS

Requirements:

• Degree in Supply Chain / Mechanical / Electrical / Electronics / Civil / any
  Engineering related disciplines
• Preferably 5 years working experience in supplies operations of a large firm
• Familiar with Materials Management System would be an added advantage
• Familiar with shipping documents and procedures is preferred
• Strong communication, negotiation, organization and planning skills
• Self-motivated, resourceful and results-oriented
• Able to identify colors

By submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.

We regret to inform that only shortlisted applicants will be notified.

JOB DESCRIPTION

• To maintain office and ship’s computer systems and communications systems.
• To manage, maintain and improve existing IT Solutions.
• To support ship’s by visiting onboard or remotely.
• To assist to resolve IT issues encountered by Vessels or Office Staff:
• Install software, hardware, and applications for both office & vessel.
• Administration of IT Infrastructure (AMC Renewal, User creation, Inventory management etc)
• Personally manage Active Directory and Office 365.
• Maintain secure operation of computer systems, servers, and network connections.
• Implemented and maintained standards and procedures to protect the security and integrity of information systems and data.
• Maintain appropriate access control utilizing least privilege principles.
• Patch Management of servers and enterprise software utilizing change management processes.
• Review firewall logs for security violations.
• Review server log for performance, user, and security audits.
• Identify security issues and risks and develop mitigation plans.
• Other ad hoc duties as assigned.

REQUIREMENTS

• ITE / Diploma or equivalent degree in Information Technology/Science/Engineering Minimum 3 years’ experience in similar capacity.
• Possess basic knowledge of either Maritime Communications, Maritime IT or Marine Electronics would be preferred.
• Good computer skills and understanding in IT networking infrastructure, software, and server applications.
• Excellent presentation and communications skills.
• Ability to brainstorm solutions.
• Resourceful, driven, proactive and independent.
• Team player, able to work with team members and ability to communicate with people of diversified cultures.
• Willingness to learn.
• Willing to travel to different locations and onboard vessels in Singapore & overseas as and when required.
• Able to work on weekends & after office hours when required.
• Understanding of IT networking infrastructure software and server applications.

Our Client

Our client is a REITs Firm and they are now seeking an experienced Legal Counsel to join their team in Singapore.

The Role

• Draft, review, negotiate and advise internal stakeholders and negotiate with external counterparts on a variety of commercial agreements, including third party agreements, operations agreements, services agreements, partnerships, and marketing agreements
• Develop and implement processes for efficient and streamlined operations surrounding contract negotiation and processes
• Develop and maintain precedent agreements, contract management systems, and other databases
• Identify and advise on legal risks in connection with the development of new products
• Organize and conduct periodic compliance reviews pertaining to the Financial Advisors Act, MAS Notices and Guidelines.
• Develop/review policies and procedures including manuals on local regulations
• To assist in MAS reporting and notification.
• Maintain regulatory relationship with MAS and respond to queries from MAS
• Assist Compliance Manager on all regulatory compliance matters to discharge duties as and when required.
• Liaise with internal/external auditors on regulatory matters.

To Qualify

• Full-Time position(s) available.
• Preferably Managers specializing in Banking/Financial Services or equivalent.
• Admission to the Commonwealth Bar / LLB is a must
• At least 2 year(s) of working experience in the related field is required for this position.
• In-house legal experience is a plus

To Apply

If you feel your experience and professionalism can make an impact with this firm, please submit your details resume to [email protected] / 6645 4540

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided.

*Only shortlisted candidate will be notified.

Registration No. R1658237 | EA License No. 11C3510 | Drake International

You may also register at our company website https://sgjobs.drakeintl.com/jobs/

Or like us on Facebook www.facebook.com/drakesgtemp/ for more job opportunity!!!

Line Management, Senior/ Executive (Maritime)

About the company:

In the maritime sector, my client stands out as one of the globe's largest independent feeder carriers. They specialize in delivering reliable and cost-effective service solutions tailored to meet their customers' feeder transportation needs.

Role Overview:

The role involves overseeing the efficient operation of designated services. It necessitates maintaining ongoing communication with stakeholders, vendors, and customers

Responsibilities:

• Improving Cost Efficiency and Yield Optimization: Analyzing costs and revenue streams to identify areas for improvement and maximize profitability.
• Cost Control: Understanding and managing both direct and indirect costs associated with the operation.
• Claims Management: Handling and resolving various types of claims, such as cargo claims, container damage, and vessel damage, in collaboration with the legal team when necessary.
• Data Analysis and Reporting: Compiling and maintaining trade statistics and reports to support decision-making processes within the commercial department.
• Space Management: Ensuring efficient space utilization and arranging prompt space accommodations during contingencies to maintain service continuity.
• Cargo Selection: Prioritizing cargo that generates the best net returns for the vessel.
• Booking Forecast Management: Maintaining updated booking forecasts in the online system in coordination with multi-agents.
• Service Scheduling: Collaborating with operations and agents to schedule services and disseminate schedules effectively.

Requirements:

• Bachelor's degree in maritime business or business management.
• Minimum of 2 years' experience in the shipping industry, specifically in trade-related roles.
• Strong ability to focus on tasks and analyze situations, systems, and problems.

How to Apply:

Interested candidates, please send your CVs to gracelyn.teo(@)randstad.com.sg or call +65 98254517.

Note: Only shortlisted candidates will be contacted. (EA: 94C3609/ R21101213)

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

*Candidates to be comfortable with office location moving to Kim Chuan area in 2024.

Responsibilities:

• Provide support to the technical department
• Assist with preparing and maintaining of repair database and compilation of technical specifications
• Assist with the preparation of technical reports
• Assist of compiling and monitoring technical KPIs and deliverables
• Coordinate with the vessels and various departments on the supply of spares, stores and other contractor services
• Ensure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well-maintained in a systematic database
• Assist in ad hoc projects as assigned

Requirements:

• Diploma in marine engineering or a similar field (maritime or engineering majors are preferred)
• At least 2 years’ work experience in oil trading industry and in similar role
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft Office applications, including Word and Excel

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

The Team:

Our Events and Transcripts Data team is seeking a Data Engineer to help us drive the data set forward. The team provides our users with complete, accurate and timely company events and transcripts information. We partner closely with the Product, Engineering, Sales and News areas to create data products to support the numerous use cases that our clients heavily rely on to drive their workflows. Cross-functional collaboration, deep domain knowledge, thoughtful automation, and data management expertise are paramount for our ability to continuously deliver high quality fit for need data to our rapidly growing customer base.

The Role:

We are looking for a highly motivated individual with a passion for finance, data, and technology to increase value from our data product. In this role, you will need to understand our customers’ needs and develops strategies to optimize the value of both Calendar events and Transcripts data for our customers and improve data operations. You will be a technical leader in this team, devising solutions for data challenges and solving problems with necessary technical solutions that you build. You will work together with quality point persons to integrate our solution into the wider architecture. You will join a distributed team of dedicated individuals and experts where your interests and passion will have a significant impact on the team’s success.

We trust you to:

• Build and maintain robust and scalable data pipelines to support the ingestion, transformation, and loading of vast amounts of data from various sources using Bloomberg tech stack components such as Bloomberg Data Services, Dataflow recipes and Data Technologies Pipelines or equivalent tech stack such as Amazon S3, Amazon Web Services Lambda, Kafka, Python Pandas
• Lead conversation with Data Technologies Team so that data strategies are aligned and each workflow’s processes can be accounted for
• Oversee data governance on the new and existing workflow while improving the data ingestion and interoperability between our product and the rest
• Devise data quality strategies across various data workflows and oversee its governance
• Devise and implement data acquisition strategies for data fields from diverse and disparate, structured and unstructured sources
• Set up business rules and visualization to measure and ensure the accuracy, timeliness, and completeness of our data using Bloomberg tech stack components such as business rule engines and QlikSense
• Design producer database structures optimized for our specific use cases
• Analyze internal processes to find opportunities for improvement and process engineer efficient and innovative workflows using programmatic machine learning approaches
• Use your deep understanding of events and transcripts markets and data, including trading and analytics workflows, to create comprehensive and transparent solutions that fits the use case of our internal and external customers
• Understand clients' and markets' needs on each data field to extract and maintain it
• Apply your proven project management skills to ensure all technical projects are on track with right requirements
• Be responsive, resourceful, flexible and an excellent collaborator - Partner with our Product, Technology and Data Management Lab team to ensure consistent principles are leveraged, tools are fit for purpose, and results will be measurable
• Balance the best of technical and product knowledge to craft solutions for customers

You'll need to have:

• Minimum 3+ years of experience working with Python, JavaScript, SQL and NoSQL
• Minimum 3+ years of experience working in a data engineering role or related fields such data quality, data modeling, or data architecture
• Business proficiency or above in Mandarin as the main coverage will be Chinese market
• Demonstrated experience in Data management and experience in building ETL pipelines
• A bachelor's degree or higher in Computer Science, Mathematics, or relevant data technology field, or degree-equivalent qualifications
• 4+ years experience of experience related to ingesting and normalizing disseminated data across different sources
• Proficient in using Tech Stack such as Amazon S3, Lambda function, Kafka, Apache Airflow or Bloomberg Teck Stack in production environment
• Exceptional problem-solving skills, numerical proficiency and high attention to detail
• Ability to work independently as well as in a distributed team environment
• Ability to optimally communicate and present concepts and methodologies to diverse audiences
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skills in English

We'd Love to See:

• Data Management Association Certified Data Management Professional, Data Capability Assessment Model certification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

As the Project Management Officer (PMO), you'll ensure adherence to corporate standards by monitoring and reporting project progress. Your role involves compiling essential information for decision-making, managing project administration tasks, and supporting staff transitions.

Key Responsibilities:

• Monitor and report on project progress within the Shared Platform team.
• Maintain records of staff numbers, seating arrangements, and assets.
• Coordinate with stakeholders to gather necessary information for reporting.
• Enhance existing reports to align with evolving business needs and stakeholder expectations.

Key Requirements:

Skills:

• Strong written and verbal communication skills for professional interactions.
• Proficiency in Excel for data analysis, including pivot tables, vlookups, and charts.
• Expertise in PowerPoint, ensuring clarity in presentation decks.
• Experience in project budget tracking and reporting.
• Attention to detail

The Role

The Assistant Portfolio Manager (“APM”) will be assisting the Portfolio Manager of ZICOam in performing discretionary fund management whereby the ZICOam is appointed as the Investment Fund Manager. The APM is primarily responsible for supporting the PM in the following tasks but not limited to:

Key Responsibilities

• Providing a supporting role to the PM to perform fund management activities;
• Assisting the PM in all trading activities;
• Assisting in the actual onboarding of investors, including due diligence reviews and vetting through all onboarding documents;
• In charge of the pre-onboarding introductory meetings of potential investors;
• Reviewing and approving the monthly NAV calculations;
• Maintaining and updating of marketing materials;

Fund Management

• Provide a supporting role to PM under the duties of the Fund Manager (i.e. the company) and ensure not to involve in activities that will expose the company to any potential risks, liabilities and/or conflicts of interest.
• Adhere strictly to the predetermined strategy for investment (as defined in the Product Placing Memorandum and its supplements as well as Investment Policy) to achieve investment objectives of the investors.
• Determine, develop and implement investment strategies/opportunities for the investors (including recommendation made by the fund adviser, where applicable).
• Identify new opportunities and evaluate the performance of predetermined investment packages in order to make changes to portfolio that is no longer in line with the initial investment objectives or allocation guidelines.
• Perform product identification and analysis of the issuers (such as sector, company position and management, financial position, equity market performance) to ensure good quality partnership.
• Seek approval from CEO for the recommendation of new products.

Fund Management – Marketing

• Arrange introductory meetings with new/potential investors to understand their investment needs (based on the investors’ time horizon, risk preferences, return expectations and market conditions) before determining the appropriate risk level and fund suitability for them.
• Maintain investors deck to keep the information in the presentation materials up to date for usage in events/roadshows.
• Arranging subscription/redemption form from the investors and forward it to support team for processing.

Fund Management – Trading

• Liaise with counterparties (namely banks, brokers, custodians, facility agents, issuers) for Debt instruments to:

- assess the appropriate timeline for the drawdown and conversion requests;

- ensure that funding is arranged on a timely manner to facilitate the drawdown;

- manage the counterparties to ensure that the drawdown and conversion processes are executed efficiently;

- send conversion notice to the relevant parties for the required action.

• Manage the available funds in the respective subscription cash and investment trading accounts (as well as position holdings in the scheme) to achieve optimal results and error-free settlement.
• Place buy/sell orders (e.g. listed equities) with counterparties for the fund portfolios.

Fund Management – Approvals

• Coordinate with Fund Administrator for NAV calculation (on a monthly basis) as well as check for accuracy before providing approval to adopt and send the pack to respective investors.

Documentation Related

• Assist in the onboarding process (i.e. counterparties, issuers, investors) for Fund Management Services to ensure adherence to AML/CTF guidelines, such as:

- investors’ due diligence check;

- compliance search and screening (including conflicts check);

- investment suitability assessment (i.e. whether or not the fund is suitable for the investors);

- Risk profiling and rating (including obtaining the appropriate approval from the Board of Directors).

• Conduct periodic Client Due Diligence reviews to identify updates/changes to investors’ profile and obtain supporting documents (where applicable) for information update.
• Ensure that the investors receive a copy of the relevant documents executed for their own record purposes.
• Provide feedback to improve the Investor Subscription Agreement (including other related documents) for the products and services provided by the company.
• Vet through onboarding documents (such as Subscription Agreement, Subscription Form, AI Opt-In Form, identification and verification documents) to ensure completeness before forwarding them to support team for processing.

Risk Management

• Ensure compliance with investors’ disclosures, privacy laws, anti-money laundering requirements and anti-fraud measures.
• Ensure strict adherence to and compliance with regulatory directives/guidelines/notices to fulfil the duty of an appointed representative.

Systems Related

• Perform regular housekeeping

Qualifications

Experience

• A bachelor’s degree in business, economics, finance or a related subject.
• At least 3-5 years of work experience within the industry or related field in investment and financial assets management.
• An Appointed Representative to conduct regulated activity in fund management and financial advisory services under Securities & Futures Act/Financial Advisers Act.

The Company

Our client is a global consulting firm working with a global Investment Management Group. We are seeking a Business Analyst to join our client on a large-scale project. This is a 12 months contract with possibility of extension.

The Business Analyst will primarily analyse the current state and document operational processes for various functional areas within the middle & back office, covering Trade Management, Cash Operations, Fund Operations, Corporate actions, Reconciliations, Derivative & Collateral and Private Assets Operations.

You will collaborate with cross-functional teams and stakeholders to gather data, document business processes, develop functional specifications and participate actively in target-state solution exercises. Additionally, you will deal with clients independently and have enough expertise to solve complex issues.

The Role

• Collaborate with cross-functional teams and stakeholders to gather data and analyze current state workflows related to Trade Management, Cash Operations, Fund Operations, Corporate actions, Reconciliations, Derivative & Collateral and Private Assets Operations.
• Work with third-party vendors to coordinate due diligence on middle-office operational processes.
• Identify, document, and manage project risks and issues related to the due diligence process.
• Develop functional specifications and document business processes for various functional areas.
• Prepare materials for requirements definition documents, including process flows, use cases, and user stories.
• Participate actively in workshops, including leading discussions for areas where BA has been involved in documentation.
• Maintain strong relationships with stakeholders and effectively communicate project status, risks, and issues.
• Continuously improve processes and methodologies for documenting current state operational workflows.
• Participate actively in the development of test scenarios & validating test results.
• Extract and document data for all portfolios, custodian accounts, and counterparty accounts.
• Conduct research to identify and verify account information, ensuring accuracy and completeness.
• Work with custodians and counterparties to obtain the necessary information promptly and resolve discrepancies as needed.
• Liaise with internal stakeholders to ensure the quality and relevance of data being received and shared third-party is accurate and current.
• Organize and maintain documentation, ensuring all relevant data is appropriately recorded and accessible.
• Identify areas for process improvement and recommend solutions to enhance efficiency and accuracy.
• Provide regular updates and reports on the status of all activities to management and other stakeholders.

Your Requirement

• Bachelor’s Degree in Accountancy, Business Administration, Business Management, Banking and Finance or related
• Minimum 5 years of experience in a similar role.
• Experience & familiarity with all the operational aspects of the middle/back-office operations.
• Prior experience in implementation of operational areas using Aladdin and/or implementation of outsourcing of asset management processing projects.
• Experience in working with test managers on developing operational test scenarios, validation of test results on behalf of operation users.
• Experience in working and liaising with third-parties e.g custodians, transfer agents, fund accountants, counterparties etc.
• Strong analytical skills, with the ability to identify and resolve issues quickly and effectively.
• Excellent attention to detail, with the ability to maintain accurate and organized records.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team, with a focus on collaboration and problem-solving.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12953965, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | EA Registration no.: 1989404

The Company

Arta is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. We value trust, teamwork, and adaptability.

The Team

The Legal team at Arta is looking for a product and regulatory counsel who is passionate about financial access, and driving innovation through compliant financial products and services. As an early-stage legal team member, you’ll lead decision-making on all aspects from product ideation to product launch and marketing. Come develop and shape the legal team and Arta to reach a new generation of wealth management clients.

The Role

We are expanding our legal team and looking for a legal team member who can help build the team and think through and build legally sound products and services, and help forge strategic partnerships to enable Arta to reach more people in more countries. There’s a lot to do, and we want to do it the right way.

The Product and Regulatory Counsel role is responsible for supporting the day-to-day business activities and legal requirements of the investment management and financial advisory, and broker-dealer products offered by Arta. Reporting into the General Counsel and working closely with the Compliance and Product teams, you’ll be responsible for shaping the development, launch, and growth of a portfolio of products aimed at modernizing equities investing.

What You Will Do

• Advising team members on relevant legal issues of the business
• Advising on products and features from conception through development and delivery
• Managing risks in business operations and decisions
• Assist with the development of new lines of business and financial advisory products by: (1) embedding yourself in the project development team upon project launch (2) working closely and proactively with other team members to identify potential legal and regulatory issues (3) crafting compliant solutions that avoid or minimize inefficient use of product and design and engineering resources and speed product launches and (4) drafting related agreements, policies, procedures and disclosures.
• Assist in managing interactions with the Monetary Authority of Singapore.
• Interface with outside counsel.

Who You Are

• J.D. degree (or foreign equivalent)
• 5+ years of legal practice experience as a practicing attorney in a law firm or in-house experience with a bank, broker-dealer, trust company or wealth management firm
• Experience with consumer-facing technology and/or financial services companies

What We Offer

• Robust health insurance offering for you and your family
• 20 weeks of parental leave
• 15 days PTO annually plus national and company holidays
• Catered office meals
• Up to SG$75 per month reimbursement for internet
• SG$100 per month for wellness stipend

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

The Client Accounting – Corporate Senior Executive will work closely with and assist the Client Accounting – Corporate Manager in all Client Accounting business efforts within the Company, including the implementation of new software and ad-hoc assignments assigned by the Managers.

Key Responsibilities:

• Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.
• Assist clients in preparing their monthly, quarterly, or annual management accounts.
• Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).
• Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.
• Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.
• Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.
• Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.
• Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.

Requirements and Qualifications:

• Bachelor's degree in accounting, local Polytechnic, ACCA, or related disciplines.
• At least 3 years of experience in bookkeeping, corporate tax, GST & XBRL in a Singapore outsourced accounting firm, compensation will commensurate with your experience.
• Good knowledge of Singapore Financial Reporting Standards, ACRA, MOM, CPF and relevant tax rules, procedures and guidelines.
• Experience in managing client relationships, demonstrate interpersonal skills when interacting with internal and external clients.
• Experience in preparing consolidation using Excel and preparing year-end draft statutory company or group financial statements with notes to the accounts.
• Technology savvy, excellent interpersonal, written & oral communication and analytical skills.
• Resilient and able to work independently to organize and prioritize work with minimal supervision.
• Experienced Audit executives/supervisors/team leads who are currently working in Singapore Audit Firms are also welcome.

The following is a plus:

• Can start work immediately

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

We regret to inform you that only shortlisted candidates will be informed.

Roles & Responsibilities

At Kensington Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our HR Executive, you will be responsible for supporting the HR Manager in the HR functions within the organisation. We are looking for a passionate individual to foster a strong Culture that aligns with our Core Values, and also to improve our employee experience at all employee life cycles.

This role will manage the full spectrum of HR, not limited to; HR Support, HR Admin, Benefits Administration, employee relations, recruitment, compliance and other relevant functions.

Key Responsibilities:

HR Administration and operations (90%)

• HR Support:

Act as the primary point of contact for all HR Admin functions, including supporting the HR manager in recruitment, performance appraisal, compensation & benefits, talent management, learning & development, and employee engagement and address employee inquiries for smooth HR operations

• General HR Admin:

Prepare employment letters, confirmation letters, Employment Agreements for review, and new joiners' documentation (arranging logistics for email/IT setup, onboarding email, etc.)

Facilitate all paper claims; dental, medical, membership, training, and update the HR claims tracker in the HR Shared Drive to centralise the data

Manage application, renewal, and cancellation of foreign work passes and respond to MOM surveys

• Benefits Administration:

Handle employee benefits administration, including enrolment, issue resolution, and managing inquiries with our broker and AIA to arrange logistics

• Employee Relations:

Manage and resolve day-to-day employee queries and concerns and fostering a positive workplace culture

• Recruitment Support and Compliance:

Coordinate recruitment activities; refreshing routine job postings, pre-screening applicants, arranging interviews

Facilitating screenings and due diligence for potential new joiner; ensuring Compliance checks such as post-screening, salary slips verification, and reference checks

• Employee Documentation:

Maintain, upkeep, and ensure timely and accurate update of HR database (P-file and HRMS – PayDay) and ensuring all employee personal files records are complete, filed and treated with the strictest confidentiality

Administrative Support (10%):

• Provide administrative backup to the receptionist when required

Qualifications:

• Bachelor's degree in Human Resources Management or related field
• 1-2 years of experience in a HR executive/generalist or relevant position; fresh graduates that are passionate and driven with relevant educational background are welcome to apply
• Knowledge of Singapore labour law, regulations, and best practices
• Strong interpersonal and communication skills
• Strong organisational and time-management abilities
• Ability to maintain confidentiality and handle discreet sensitive HR matters
• Proficiency in Microsoft office suite and HRMS

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development.
• We love to hear from you if you can demonstrate that you meet the criteria above.

We regret to inform you that only shortlisted candidates will be informed.

The Company

Our client is a global consulting firm working with a global Investment Management Group. We are looking for a Operation Analyst to support our client on a large-scale project. This is a 12 months contract with possibility of extension.

In this pivotal role, you’ll provide transition support to the BAU operations team, supporting the day-to-day collateral management activities of the Derivatives Business Management team.

The Role

• Handle daily tasks such as collateral valuation, margining, resolving disputes, collateral settlement, interest payment on cash collateral and ensuring timely settlement
• Reconcile daily margin amounts, review cash buffers, and manage security transfers. Keep internal records updated and reconcile collateral balances
• Maintain collateral inventory, block positions in Bloomberg AIM, and handle ad-hoc transfers. Also, manage collateral holdings, perform reconciliations and process security lending
• Reconcile collateral balances, coordinate asset transfers, and monitor thresholds. Ensure accuracy in reporting and reconciliation with external vendors
• Facilitate asset transfers, reconcile inventory, and prepare security lending confirmations. Maintain records and communicate with clients and vendors
• Prepare daily reports, reconcile cash balances, and manage cash corridors
• Confirm trades, resolve disputes, and ensure accurate booking and lifecycle management of derivative products

Your Requirement

• Bachelor Degree of Business Administration, Accounting, Banking and Finance or related.
• Minimum 5 years of working experience in Investment operations of insurance / fund management / banking & finance industry
• Strong in Microsoft Excel, Word and PowerPoint
• Settlement knowledge of various investment instruments
• Good communication and interpersonal skills
• Strong initiatives, able to multi-task and work under pressure

Apply Today

Please send your resume, in WORD format only and quote reference number GO12953947, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1989404

Job Title: Supply Chain Management Executive (ID4571)
Location: Woodlands
Working Hours: Monday To Friday 8.00am-5.30pm
Salary: $2900-$3500


Responsibilities
• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing and warehousing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing and logistics operation.
• Oversee the MRP fulfillment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Manage the 3rd party logistics warehouse operation and logistics suppliers.
• Co-ordinate on logistics equipment and facility maintenance and improvement.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:
• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 3 years experience in purchasing and/or logistics function in manufacturing industry/environment; with at least 2 years of supervisory experience is preferred.
• Knowledge of ISO9000, TS16949, ISO14001 and OHSAS18000 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.
• Experience in managing and auditing 3rd party logistics warehouse operations
• Team player who possesses excellent communication and interpersonal skills.
• Independent, reliable and analytical.
• Possess strong analytical, problem-solving, negotiation and leadership skills.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Accountabilities

• Manage day-to-day operations and escalation from freight partners and CMs
• Monitor OTOR and Finished Goods delivery and follow up daily
• Resolve EDI issues between Cisco IT and freight partners.
• Construct QE flight plan based on Cisco revenue cut-off.
• Collaborate between Freight Partners, CL, and CPS on customer-related issues
• Work with CMs and suppliers on freight forecasting and capacity planning
• QE Charter–coordinating, and monitoring shipments effectively to meet receiving cut-off and provide visibility of Charter till arrives at destination.
• QE SNI Review – Leading
• Minimum two years freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Qualifications

• Minimum two years of freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

ORDER MANAGEMENT & LOGISTICS COORDINATOR

Location: Kovan

Working days: 5 days (Mon - Fri)
Working time: 7.30 to 5.15pm or 8.30 to 6.15pm or 9.30 to 7.15pm
Salary: $2800 - $3500

Responsibilities: -

1. Manage the order taking procedure and support logistics coordination, communicating with suppliers, warehouse, forwarders and the importers (clients) for all export matters.
2. Responsible for completing and ensuring compliance with the full set of regulatory documentation process for international shipments.
3. Arrange packaging and documentation in alignment with specific country requirements.
4. Monitor and update shipment status to the importers (clients).
5. Perform data entry and maintain accurate documentation and records in ERP system in accordance with company policies and procedures.
6. Process all trade related purchases/invoices/payment documentation.
7. Coordinate and participate in annual stock-take activities.

Requirements:-

1. Diploma in Logistics or related fields
2. At least 3 years of relevant experience in trading or shipping industry
3. Possess good knowledge of full set of export shipping documentation, such as letter of credit.
4. Capability to manage large amount of data, by means of Excel and ERP

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Savills will play a significant role to work with Companies to shape their future.

We are looking for people who are passionate about the environment and wants to be in the forefront to work with local, regional and international clients to transform their business in reducing their properties' carbon footprint. The role will report into Energy & Sustainability Management, be part of a vibrant team to drive an impact through excellent service, solutions and results.

Roles & Responsibilities

• Conduct energy audits and gather the relevant data and documentation for the energy audit report
• Conducting a walk-through audit, measurement and verification of building performance in order to analyze and recommend improvements.
• Formulate and implement energy, water, and waste plans and evaluations to advance the sustainability agenda.
• Develop engineering solutions & costing that provide the greatest value to our customers
• Present introduction and proposals to clients
• Assist the Client throughout the certification process for Green Mark, WELLS and LEED.
• Assist retrofit managers in various project implementations
• Manage subcontractors and suppliers
• Testing and commissioning of implemented systems
• Maintain a high-level of customer satisfaction
• Data analysis and upkeep of engineering systems
• Manage client expectations

Requirements

• Degree in a related technical discipline (e.g. Engineering, Sustainability, Energy, Environmental Science)
• Familiar with LEED, WELL, Green Mark Certification will be an advantage
• Green Mark Accredited Professional and Singapore Certified Energy Manager
• BCA Energy Auditor or NEA Energy Efficiency Opportunities Assessors
• At least 4 years of experience in delivering sustainability consulting projects, green building projects, or in a related role.
• ACMV knowledge is preferred
• Excellent communication and report writing skills
• Ability to read and comprehend technical reports and drawings
• Creative in visual and verbal presentation approaches with the customer needs in mind
• Agile when the situation calls for it with the aim towards solutioning
• Excellent planning and organizing skills
• Works well in a team yet can be independent and accountable
• Strong advocate in the energy & sustainability space and wants to make a different
• Stakeholder engagement experience includes relevant government authorities (eg BCA, NEA, etc) multi-national corporations and senior management
• Explore and introduce new market-available technology and products.
• Data analytics skills particularly trend analysis and highlighting anomalies for effective solutioning.
• Basic Autocad knowledge

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Key Responsibilities:

• Ensure that billings and costs/expenses are properly and accurately taken up into the accounting system
• Work with or follow up with other departments and overseas subsidiaries on accounting matters
• Ensure that the monthly financial reports for local entities are prepared and submitted timely
• Reconciling banks, payables, and receivables
• Handle monthly closing of local entities’ accounts
• Assist Finance Manager with quarterly consolidation work, corporate tax, and XBRL
• Perform other related duties as assigned

Requirements:

• Educational background; minimum Diploma in Accounting / ACCA or equivalent
• Must be able to commit at least 4 months
• Meticulous, results-oriented and independent
• Able to work independently and as part of a team
• Organised, resourceful, able to multitask
• Willingness to learn and adapt to changes

What We Offer:

• Learning and growth opportunity, with the potential to convert to a full-time employee if the opportunity arises

We regret to inform you that only shortlisted candidates will be informed.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Role Overview

• Enabling RFQ wins for Air/Ocean/Land
• Execution of Global Tender process, strategy and regional deployment Global Tender Management tool (GTP)
• Safeguarding high-quality and excellence in all operative tender related activities
• Building the bridge between all involved stakeholders in the TM process globally, regionally and across clusters
• Active participation in improving the Global Tender Process in line with SOP KA 02

Key Accountabilities

• Support our business growth
• Successful execution of the end-to-end tender management process in compliance with global SOP
• Implement strategic approach, goals and targets of Global Tender Management across the region.
• Manage transition to customer implement process
• Keep functional costs as per budget through efficient processes and resource allocation
• Case studies/ new solutions by product/ VM
• Updates on global pricing process
• Educate stakeholders on the process and deliverables within the tender process
• Interpret and/ or analyze tender report data from GTP and provide input for enhancement of available dashboard
• Disciplinary leadership of Regional GTM Team and Functional leadership of Cluster GTM Teams
• Participate in Global Tender Management relevant discussions or projects globally, regionally and in the clusters
• Participate in Management Forums i.e., GTM Steering Committee, Regional Commercial Planning leadership team

Parameters for Success

• Revenue and/or volume targets of tendered business
• Implementation of GTP & Performance Review
• Hit-Rate Awarded vs targeted
• Rollout and enhancement in our GTM competence center set-up
• Relevant experience in sales (customer focus)
• experience in tenders or procurement
• Understanding of Air, Ocean, Land transport
• High sense for interdisciplinary collaboration and ability to align different stakeholders
• High affinity for provision of services / sales-oriented person/attitude

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.