• Establishing and enforcing safety guidelines for workers to follow while on the job
• Training new employees on how to perform their jobs properly
• Supervising workers to ensure they are performing their duties in a safe and effective manner
• Ensuring that all personnel are complying with applicable laws and regulations
• Scheduling work crews to ensure that all tasks are completed within time frames specified by management
• Determining the best methods for cleaning various types of surfaces such as walls or floors
• Monitoring the progress of projects to ensure that they are completed on time and within budget
• Conducting inspections to ensure that work is being performed efficiently and effectively
• Coordinating with other departments such as facilities maintenance to ensure that all cleaning needs are met
• Proven experience as cleaning supervisor or similar role
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• Good physical condition and stamina
• Able to work on weekend and public holiday

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Brief the support team members on the procedures.
• Brief managers on updated procedures.
• Work with support team members to ensure records are in order.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.
• Other admin and billing functions as required.

Requirements

• Min. Masters Degree
• Min 3 years of relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area (Company transport from Joo Koon/Choa Chu Kang MRT)

Job Responsibilities

• Responsible for the Engineering Project Information / Data Management functions but not limited to collection and management of information from one or more sources and the distribution of that information to one or more audiences
• Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
• Uses experience and problem solving skills to develop and improve processes
• Proficient in steady-state simulation using Aspen Plus, Aspen Hysys, UniSim, and HTRI.
• May provide guidance to less experienced team members
• Perform regular Data validation checks and Flag inconsistencies to Engineering and resolve the inconsistencies
• Perform Data Loading / importing to databases
• Tag and Data Management
• Data Class Library management for Project
• To support the detailed engineering design effort by the use of standard tools, as well as support the project close-out and turn-over effort
• To support in developing digital transformation solutions based on Seeq and Forge platforms.
• To support data and document submittal to Client as per the scope of work
• To support and manage the flow of data and documentation to the Client
• To follow the contractual requirements for information/data turnover to assure a seamless transfer of information to Client.

Job Requirements

• Bachelor of Science Engineering Degree with minimum 10 years of experience
• Knowledge and proficiency on Engineering Systems and Tools and its work processes
• Specialization in Oleflex, Aromatics, and Platforming process technologies, will be an added advantage
• Good understanding on Engineering Work flow and key deliverables
• Experience with O&G Offshore/Onshore projects with hands-on Project Information Management OR digital engineering solutions but not limited to:

1. Class library, Naming Rules, Attribute data definition
2. Data collection and validation methods
3. Data exchange interfaces
4. Data Exports and metrics reporting
5. Engineering and Supplier Tag & Data Management
6. Engineering software systems & tools

• Good Knowledge of Engineering Database Warehouse systems
• Experience in Engineering Data Class library Management
• Experience in Database Management System, SQL development, VBA, SQL Server Reporting services,
• Proficient in using Aspen Plus, Aspen Hysys, UniSim, and HTRI for simulation and modeling.
• Preparation of Data Management Plan / procedures

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer

place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical

services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their

potential. We believe that people, equipped with innovative thinking and technological capabilities will

make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work

instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work

calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether

you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want

you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard

to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

All the responsibilities we will trust you with:

• · Run the day-to-day business operations to ensure accurate revenue forecast and plan
• · Issue and update service reports daily
• · Check and scan Project Management checklist
• · Ensure data accuracy and provide timely updates in SAP
• · Support Maintenance department in the creation and processing of orders
• · Check stock availability, raise purchase requisition and follow up on delivery status
• · Issue equipment to Engineers/Contractors
• · Follow up with Engineers/Vendors/Contractors on project status
• · Ensure accuracy of information and preparation of reports prior to billing
• · Prepare quotations for Maintenance engineers and send to customers
• · Other general tasks as required

Your areas of knowledge and expertise that matter most for this role:

• · Diploma graduates / ITE / O levels are welcome to apply
• · At least 2 year(s) of working experience in project management/maintenance environment
• · Proficient in Microsoft Office applications especially Excel (Intermediate level)
• · Knowledge of SAP and ITSM tools is an added advantage
• · Result-oriented with good interpersonal skills, strong problem-solving skill, meticulous, proactive and resourceful
• · Location – Central West

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

COME TOGETHER, CREATE TOGETHER

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and

retain a truly diverse and high-performing workforce.

Are you a Fund Administrator looking to move into a Change Management role with an Award Winning International Bank in a team focusing on Private Equity, Private Debt, Real Estate and VC clients?

Responsibilties

• Driving strategic transformation business initiatives for the Private Capital business across all strategies in collaboration with the APAC business stakeholders
• ⁠Partnering with strategic clients in making digital portal products client-relevant, market-aligned and industry-leading
• Play a critical role in defining and delivering the Private Capital business development roadmap.
• Work closely with the Private Capital business teams in various locations in APAC, including operation teams and product solution teams.
• Partner with clients in understanding their requirements for the digital portals and promote ongoing impactful upgrades to the digital portals.
• Contribute significantly to the improvement & initiatives of the processes in the global eco-system, support the digital portal journey and implement change in a collaborative environment.

Requirements

• Bachelor Degree or equivalent
• Good understanding of the business, including: Fund Administration, Loan Administration, Investor Services, encompassing all Private Capital strategies including: Private Equity, Private Debt, Infrastructure and Real Estate.
• More than 3 years of relevant experience in the fields of Private Capital fund administration (Operations or IT ideally)
• Experienced with eFront Invest solutions (Operations, IT Support, Business Analyst, etc…)

Responsibilities

• Work closely with PMO lead to support billing and procurement activities.

• Facilitate the onboarding/offboarding of resources for the project.

• Manage the project calendar/meetings and travel arrangements between project and client site.

• Manage project / office assets and is responsible for the procurement of office facilities as and when it is required.

• Take minutes during client meetings when required.

Requirements

• Diploma holder in any discipline

• At least 3-4 years of relevant experiences

• Experienced in Microsoft Excel, Microsoft Powerpoint and other Microsoft Office Applications

• Experienced in dealing with senior stakeholders

• Ability to work independently with minimal supervision

Licence no: 12C6060

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collaborate with senior managers to define project scope, objectives, and timelines
• Support cross-functional teams to ensure timely execution of tasks and milestones
• Monitor project schedules and budgets, identifying and addressing potential risks or delays
• Prepare project documentation, including meeting minutes, status reports, and presentations for stakeholders
• Act as a point of contact for project updates and coordinate with internal and external stakeholders
• Assist in managing resources effectively to achieve project goals within constraints
• Help ensure that deliverables meet quality standards and client expectations
• Participate in reviews and suggest enhancements to project management practices
• Attend training sessions and gain certifications to enhance your project management expertise
• Take on additional duties as required to support project teams and company objectives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to join JP Morgan as UHNW Banker, Vice President for China Market where you will support and manage all aspects of client relationships across the team. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber candidate to join our team.

Job Summary:

As a Wealth Management, UHNW Banker, Vice President in the China Market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team. You will operate in both banker and investor capacity, handle and coordinate with various teams on account inquiries and investment-related aspects, and deliver strategic messages to your portfolio. You will also collaborate with other team members to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team; develop and maintain long-term relationships through professional/personal networks and contacts.

2. Operate in both banker and investor capacity, and handle/coordinate with various teams on both overall account inquiries/maintenance as well as on investment-related aspects.

3. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.

7. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.

3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.

4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.

6. Operate with a high level of integrity and risk awareness.

7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.

8. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.

2. Strong knowledge of local regulatory policies and guidelines.

3. Strong knowledge of relevant financial markets and instruments.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b7b1eeb2d5416a8b98d92df92492c8a8

Our client is a FMCG Industry. Due to their current expansion plan, they are looking for a Associate (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses
• Collaborate with a team of inventory planners to meet Service Level and Costing KPIs while resolving operational issues
• Liaise with buyers, suppliers, warehouses, and stakeholders to coordinate deliveries and ensure smooth operations
• Handle inventory-related matters, including clearance of short shelf-life or aging stock, resolving stock discrepancies, processing store allocations, and generating reports
• Oversee stock allocation to various store formats
• Participate in projects and contribute to process improvements within the organization

Job Qualifications:

• Diploma in Logistics, Supply Chain, or related field
• At least 2 years of experience in Inventory Planning and Ordering (preferred)
• Proficiency in Microsoft Excel and other MS Office applications
• Knowledge of SAP systems (advantageous)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsible for managing wellness activities and supporting campaigns for corporate Vitality accounts acquired from various distribution channels. To des, an award-winning health and wellness programme to effectively engage and support companies and its employees to uplift workplace health and wellness. He/She should have experience in account servicing, business development, events management and be able to work and interact well with people across levels.

Responsibilities:

• Work with various internal divisions and external vendors to plan and execute events for companies on Corporate AIA Vitality, which includes but not limited to arranging site recce and logistic planning for health screening events, onsite physical wellness day activities, webinars and tracking of exclusive engagement campaigns to drive employee’s usage of AIA Vitality programme.
• Support the execution of annual Corporate Challenge event by working with the appointed activation agency and vendors to track companies registration, participation rate, review of marketing collaterals and other duties as may be assigned.
• Develop corporate wellness collaterals, such as eDMs, flyers and posters to promote the events and drive participation.
• AIA Vitality merchandise sourcing and inventory management.

Requirements:

• Diploma in marketing, communications or related business discipline with at least two years of relevant working experience
• Good team player with strong interpersonal, presentation and communication skills
• Good organisational and project management skills
• Events management background will be an advantage

About the Finance & Facilities Management Department:

The Finance Team oversees the organization’s financial activities, ensuring accuracy, transparency, and compliance with regulations. It collaborates closely with other teams to support strategic decision-making and resource allocation. Additionally, it plays a crucial role in maintaining financial stability and sustainability, contributing to Fei Yue’s overall mission of serving the community effectively.

Responsibilities:

Full Set Accounts:

• Overseeing and reviewing day-to-day financial operations within the company
• Responsible for period end closing process and ensure all journals, AP, and AR sections are closed promptly
• Prepare and review Balance Sheet schedules to its control accounts including bank reconciliations
• Able to lead and provide guidance to team members to meet reporting deadlines
• Liaising with internal stakeholders and external party such as bank, and auditors.
• Monitor and review schedules for the interim and year-end audit
• Other assignment as assigned

Requirements:

• Diploma/Degree holder
• At least 3 years of accounting full function experience
• Strong understanding of accounting principles and practices
• Knowledge of relevant accounting software
• Able to work under some pressure with time sensitive tasks
• Meticulous, strong analytical and problem-solving skills.
• A keen eye for detail and desire to probe further into data
• Multi-tasking and leadership abilities
• Good interpersonal skills with the ability to communicate effectively with all levels of the organization and stakeholders, both verbally and in writing.

Work Location: Henderson Road

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

Case Management

• Perform needs assessment of community dwelling seniors
• Care plan with relevant stakeholders
• Facilitate timely and cost appropriate service referral and provision to seniors
• Organising and participation in community events and outings

Administration – assist the Manager

• Design, implement activities and wellness programmes that focuses on building elderly’s self-help capacity including
• Ensure compliance to Finance and Human Resource Policies, maintaining documentation for audits facilitated by Corporate Services

Job Requirements:

• Diploma in Social Service/Psychology/Counselling Part time studies allowed

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

FM Technician Job Responsibilities

1. Conduct preventive maintenance and regular inspections of installations, fixtures and fittings, equipment, common facilities and property to ensure they are clean, safe and in good working condition.
2. Undertake minor building, mechanical and electrical repair works, and handyman works (such as changing of light bulbs, reset drawer locks, etc).
3. Monitor and attend to maintenance service requests, investigate and initiate corrective actions for any service and equipment breakdown, or fault detected during routine check, servicing and maintenance.
4. Daily, weekly and monthly inspection of key facilities, systems and critical areas.
5. Coordinate and supervise the rectification of defects, maintenance, replacement and upgrading works carried out by contractors.
6. Supervise contractors/vendors performing maintenance works on building facilities (e.g. Building maintenance, Mechanical & Electrical systems (M&E), horticulture, cleaning, pest control etc).
7. Monitor utilities consumption by taking water and electricity meter readings and report out of normal consumptions.
8. Assist in fire safety management, emergencies and business continuity plan for the Authority’s premise.
9. Liaise with Authority’s employees on projects and maintenance works and ensure compliance with fire, health and safety standards.
10. Coordinate and work with audio and visual equipment and cleaning contractors to set up meeting venues including seating arrangements and equipment.
11. Update information databases and breakdown record for engineering systems.
12. Any other facilities management works or related works that arise from the building operations and need.

Job Qualifications

1. At least three (3) years’ relevant experience in building operation and maintenance of building facilities.
2. The technicians shall hold minimum a NITEC/Higher NITEC in Facility Management or Mechanical and Electrical Services or equivalent.
3. Additional experience in electrical system, uninterruptible power supply, generators, FM200, fire alarm, sprinkler, high voltage and low voltage switchboards will be an advantage.
4. Additional qualifications such as Electrical Worker License/Singapore Certified Energy Manager (Associate)/Green Mark Facilities Manager will be an added advantage.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

Duties and Responsibilities

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

DUTIES AND RESPONSIBILITIES:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969