Locations: Thomson Plaza

Full time:

Job Description:

-Manage the daily operations

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Arrangement of advertisement for recruitment.

Cold calling candidate for interview.

Schedule candidate for interview.

Arrangement of DSIC and POP test.

Explore different platform for recruitment.

Update of digitial platform.

Update project on exisitng clientele listing.

Communication with staff for team meeting and project.

• Strategic planning: Overseeing a company's strategic, financial, and developmental decisions
• Department management: Supervising a department's operations and activities, including setting goals, allocating resources, and implementing policies
• Personnel management: Handling personnel decisions, such as recruiting, firing, and providing feedback to employees
• Collaboration: Working with other departments and their managers
• Reporting: Reporting the department's progress to upper management
• Problem-solving: Assessing situations, identifying issues, and suggesting solutions
• Decision-making: Making quick, informed decisions that are in the company's best interests

Working Location: Kaki Bukit, 5 days work week

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

JOIN US AND GROWTH TOGETHER!

Location: Bukit Panjang Plaza, Bugis+, Singapore

Type of Employment: Full-time

Working days: 6 days a week

THE JOB:

A Management Trainee in F&B (Food and Beverage) is an entry-level position designed for individuals who aspire to build a career in the food and beverage industry, specifically in managerial roles. This program is typically structured as a training and development program where trainees undergo hands-on learning and are groomed to take on leadership positions within restaurants.

Keys Responsibility:

1. Training across Functions:

• Trainees rotate through various departments such as kitchen operations, front-of-house (service), purchasing, inventory management, and customer service.
• They learn about different aspects of food and beverage management, including operations, staffing, cost control, menu planning, quality standards, and customer satisfaction.

2. Skill Development:

• Leadership: Trainees are taught to manage teams, make decisions, and handle day-to-day operations.
• Customer Service: Focusing on how to provide exceptional service, manage customer complaints, and ensure a high standard of experience.
• Operational Skills: Learning how to oversee smooth operations in both the kitchen and dining areas.
• Financial Management: Understanding budgeting, profit margins, inventory control, and cost reduction strategies.

3. On-the-job Experience:

• Trainees typically get real-world experience by working directly in various roles within the F&B operation.
• They receive feedback from mentors or senior managers to develop the skills necessary for a future managerial role.

4. Career Path:

• Upon successful completion, trainees may be promoted to roles such as Assistant Manager, F&B Supervisor, or other management positions within the organization.

Ideal Candidate:

A passion for food and hospitality.

Strong leadership and communication skills.

Ability to work under pressure and handle multiple tasks.

Willingness to learn and take on new challenges.

Flexibility and adaptability to different operational environments.

In essence, a Management Trainee in F&B is someone who is undergoing intensive training to eventually take on a managerial position within the foodservice sector, with a focus on leadership, operational efficiency, and customer satisfaction.

Our company is looking to onboard a full-time Management Trainee for our company operations.

Responsibilities

- Shadow existing manager across different aspects of the operation

- Manage a team of 15 operation staff in our central kitchen

Requirements

- Professional F&B related training (school or work experiece)

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Identifies and analyzes customer preferences to properly direct sales efforts
• Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs
• Identifies and suggests equipment, products, or services that will meet those needs + Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses
• Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software

Job Description

• Oversee current and future HR services specifically for the tech sector.
• Collaborate with recruitment agencies on strategies for hiring technical talent and managing related matters.
• Handle internal personnel documentation, including staffing, recruitment, and performance evaluations for technical roles.
• Continuously enhance and innovate the talent management system and processes.
• Support department team leaders in daily management of technical teams.

Job Requirements

• Bachelor’s degree or higher, preferably in HR or a related technical field.
• 3+ years of experience managing HR operations for large organizations or across multiple locations in the tech industry.
• Experience in the SEA tech market.
• Strong understanding of regional job markets and technical recruitment trends.
• Proficient in one or more Human Capital Management (HCM) tools.

Key Responsibilities

Material Management and Supply Planning

• Develop, monitor, and optimize inventory replenishment models and supply execution strategies to effectively support manufacturing and minimize waste. This includes forecast and material requirements planning (MRP), safety stock (SS), reorder point (ROP) and lead time maintenance as well as part/material obsolescence management.
• Publish material forecasts, manage supplier commitments, monitor forecast accuracy and work with suppliers and business partners to address any concerns in demand volume and timing.
• Manage inventory scheduling and delivery and make order adjustments with suppliers as necessary due to scheduling or availability changes. Expedite and elevate delivery issues as needed to ensure continuity of supply.
• Address inventory shortage issues and resolve root cause.

Stakeholder Engagement & Business Partnering

• Work with partners to monitor performance of key process indicators through aligned metrics with driven root cause and action.
• Provide input to leadership on the building and implementing of department strategies, processes, and policy through active participation on teams and projects.
• Work with direct and cross-functional teams to implement and execute global strategic direction in supply fulfillment and inventory management.
• Enable and support automation of procurement processes and metrics.
• Drive customer-centric approach to solving issues and positively representing Procurement.

You are:

• Collaborative and responsive, with strong business and procurement acumen
• Possessing excellent interpersonal skills and a strong commitment to integrity
• Demonstrate strong communication through active listening and clear communication to convey complex issues concisely and accurately to all levels.
• Collaborating with an inclusive approach across geographical and organizational cultures to achieve mutual success for Micron.
• Self-motivated, driven individual who is comfortable working in a global, fast-paced and dynamic environment.
• Agile in adopting new tools and ways of working towards continuous improvement to better business outcomes.

Qualifications & Skills:

• Bachelor’s Degree or equivalent experience in Supply Chain Management, Industrial Engineering, or related field of study.
• Minimum 2 years of experience in Purchasing/Procurement or Supply chain required.
• Professional Procurement Certification (CPIM, APICS, etc) .
• Proficient in O365, SharePoint, Tableau, Power BI, or equivalent will be an added advantage.
• Proven analytical and problem-solving skills.
• Strong communication skills and the ability to be a persuasive advocate.

Position Title: Management Trainee

A management trainee works under the supervision of managers and executives in organizations. Their goal is to acquire all essential knowledge to become future managers, often in particular fields, such as marketing, sales, or operations. Management trainees may often rotate to different company departments to learn all company functions, policies, and staff duties. They contribute to strategic planning and help evaluate employee and department performance.

Duties includes Supervisor and Manager duties and may rotate task within Restaurant

Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it

Maintain high level of customer service

Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual

Ensure that daily opening and closing duties in the outlet are properly executed

Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method

Ensure that overall store image is maintained and the brand is well represented at all times

Monitor opening and closing duties of the outlet

Communicate daily and act as liaison between operations staff and management

Adhoc duties if necessary

Requirements

Able to perform shifts, long hours and work on weekends and Public Holidays

Motivated, result-oriented and a fast learner

Good organizational and planning abilities

Excellent interpersonal and communication skills

Positive attitude with ability to influence positively

Attractive career progression pathway

Computer literate and with excellent interpersonal skills

Participating in meetings, workshops, and other learning opportunities.

Observing and learning from experienced staff members.

Gaining knowledge of company policies, protocols, and processes.

Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.

Fulfilling any requirements and meeting goals set out at the start of the traineeship.

Following all company regulations.

Requirements

• A Level or Local Polytechnic Diploma
• Experience in a management role or similar.
• Excellent written, verbal, and interpersonal skills.
• Proficiency in MS Office.
• Superb attention to detail.
• Strong leadership skills.
• A positive attitude and willingness to learn.
• Willingness to work overtime if required.
• Excellent time management skills.

Responsibilities:

• Manage daily admin and kitchen operations together with the team to reach daily goals
• Prepare daily and monthly reports to be sent to the office (invoice, petty cash, monthly attendance, Payroll reporting etc.)
• Work together with the Kitchen Supervisor in daily and monthly stock maintenance, ordering and inventory.
• Assist District Managers in preparing the monthly and yearly Food and Beverage division budget
• Establish and maintain effective working relationships within the team and the company
• Conduct and schedule trainings for new staffs
• Conduct briefings and performance appraisals to gauge staffs’ knowledge and guide them towards their career path
• Motivate the team in achieving daily/weekly/monthly targets.
• Act as a supporting & rotating role to perform duties of the Artist, and Prep as needed

Requirements:

• Has excellent conversational skills and knowledge in the English language
• Has a sense of leadership and ownership
• Has pleasing personality and with sense of urgency and responsibility
• Has at least 1-2 years of managerial experience in the F&B industry is advantegous

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Please submit your resume and cover letter outlining your qualifications and interest in this position to [email protected] or WhatsApp 98620979

Job Description

• Assist Outlet Manager to manage outlet operations
• Order and manage inventory from suppliers
• Ensure good customer service in accordance with company’s standards
• Oversee maintenance requirements of kitchen equipment and store build
• Grill and cook dishes according to company’s standards
• Prepare food at backend for grilling and cooking
• Ensure that all food and sauce portions are according to company’s standards
• Ensure that kiosk is clean and hygienic
• Any other ad-hoc duties assigned by superior

Job Requirements

• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Together with our holding company, Jobskipedia Pte Ltd, we specialise in revolutionising HR solutions through creative recruitment. Our services includes web designing, HR advisory and event planning.

As a Management Trainee, learn business operations from business and marketing executives to provide you with a comprehensive understanding on business sustainability and long-term success.

Business Team

• Assist in sales campaigns to present relevant products and services to clients.
• Make sales calls to new and existing clients and cross-selling to generate business leads.
• Meet clients to build positive relationships and clientele.
• Funnel potential sales into a pipeline through outbound activities and develop new qualified opportunities.

Marketing Team

• Assist in digital marketing campaigns to create brand awareness.
• Create content that would entice our audience to manage successful marketing initiatives.
• Take charge of our social media platforms to better engage with the audience.
• Utilize your project management skills to execute the marketing calendar.

Recruitment Team

• Carry out outsourcing and networking with jobseekers in through our recruitment initiatives.
• Screen and interview potential candidates to ensure that they posses the right skills and abilities for the role.
• Advise our jobseekers through career coaching to increase their success in getting hired.
• Establish a relationship with our clients to understand further their recruitment needs to better align candidates for available positions.

Benefits and Compensation (2 year completion):

• Offered a permanent role in the organisation.
• High performers may be offered a possibility in equity-share holding.

Requirements:

• Min. 2 years of experience in the related field.
• Target driven to achieve the KPI and sales target.
• Ability to build rapport with clients and understand their needs.
• Independent, proactive and initiative driven.
• Willing to go the extra mile.
• Positive attitude and willingness to learn.

Position Overview:

The Management Trainee Program is designed to fast-track your career within the organization. It offers hands-on training, rotational assignments across key departments, and leadership opportunities to prepare you for managerial roles in the F&B industry. The role emphasizes learning operational processes, developing business acumen, and mastering people management skills to deliver excellent customer experiences and meet organizational goals.

Key Responsibilities:

1. Rotational Training:

• Gain exposure to multiple areas, including operations, sales, marketing, supply chain, and customer service.
• Work closely with department heads to understand and optimize workflows.

2. Operations Management:

• Supervise daily operations at outlets, ensuring smooth processes.
• Assist in achieving sales targets, profit margins, and quality standards.

3. Leadership Development:

• Lead small teams to achieve departmental goals.
• Schedule shifts, assign tasks, and mentor team members.

4. Customer Experience:

• Handle customer inquiries and complaints promptly and professionally.
• Monitor customer feedback and suggest improvements for better service.

5. Marketing Support:

• Assist in planning and executing promotional campaigns.
• Analyze market trends to attract and retain customers.

6. Business Analysis:

• Track and evaluate performance metrics like sales revenue, inventory turnover, and cost control.
• Prepare reports and presentations for senior management.

7. Project Management:

• Contribute to key projects such as launching new outlets, rolling out new menus, or integrating technology solutions.

8. Cultural Adaptation:

• Embrace the company’s vision and values while adapting to the local culture of the Chinese F&B market.

Job Description:

• Conduct credit portfolio monitoring, including country and industry limits.
• Prepare and submit various credit risk-related reports and statements.
• Perform various risk identification and monitoring asks.
• Revise and improve credit risk-related policies and procedures.
• Assist in work of credit risk stress test.
• Measure, forecast, and analyze branch provisions.
• Follow up on internal and external audit-related matters.

Requirements:

• Undergraduate Bachelor or above.
• At least 3 years related working experience.
• Effectively bilingual in English and Chinese is required (Including the ability to write Chinese reports) as incumbent is required to liaise with Chinese counterparts from Head Office.
• Outstanding communication skills, conflict management, data analysis, investigation ability.

About the Job:

This is a holistic programme designed to groom and develop individuals aspiring to become future leaders in the retail industry. It is tailored to provide hands-on experience and exposure to various facets of retail management. We have two different tracks for our Management Associate Programme i.e

Corporate Services (HR, finance, IT and business development). You will be exposed to projects related to the different corporate functions.

Retail (marketing/ecommerce, store management, logistics and supply chain). You will be exposed to projects which can range from promoting products in showroom, analyzing sales data to devising marketing campaigns, optimizing supply chain, or improving customer experiences.

You will be given an opportunity to try out different job functions before identifying your area of interest and the career path to take. Experienced managers will be providing guidance, feedback, and support throughout the program. Management Associates can expect to interact with the senior management team. Successful completion of the programme may lead to potential career advancement within the organisation.

Job Responsibilities:

• Participate in on-the-job training in different business functions to learn, understand and improve the company’s business processes;
• Understand, implement and execute Management’s strategies and business decisions under the guidance of Management;
• Work as a team, conduct analysis and propose solutions for various business projects, problems and challenges;
• Collaborate and communicate with various external and internal stakeholders across different organisations and business functions in order to fulfil certain tasks and goals;
• Complete all assigned tasks and projects either individually or as a team;
• Participate in meetings, workshops, and other learning opportunities;
• Provide support to Management and other colleagues as required.

Job Requirements:

• Bachelor's degree in any discipline
• Strong critical thinking and analytical skills
• Good leadership, communication and interpersonal skills
• Able to work effectively both individually and in a team
• Proactive and inquisitive mindset with a desire to learn, question and contribute in a fast-paced environment.
• Proficient in Microsoft Office

Overview

Join our dynamic team as a Management Trainee and embark on a comprehensive learning journey across various departments within our organization. This position is designed for ambitious and proactive individuals eager to develop their management skills and gain a holistic understanding of our operations. During your probationary period, you will assist various teams, providing support while gaining invaluable insights into each department's functions. Upon successful completion of the probation, you will have the opportunity to specialize in a department that aligns with your skills and career aspirations.

Responsibilities

• Cross-Departmental Collaboration: Rotate among different departments to support and learn the intricacies of each function, including Sales, Marketing, Operations, Finance, and more.
• Project Assistance: Contribute to ongoing projects by providing research, analysis, and administrative support.
• Process Optimization: Identify opportunities for process improvements and suggest innovative solutions to enhance efficiency and effectiveness.
• Learning and Development: Actively engage in all learning opportunities to understand the business operations and management principles.
• Feedback and Reporting: Regularly provide feedback on experiences and progress to supervisors and participate in evaluation sessions to enhance learning outcomes.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks. Do join us!

Benefits and Perks

• Annual performance bonus up to 2 months' salary
• Guaranteed yearly salary increment
• Monthly performance incentives
• Structured and rapid career progression for high performers
• Multiple performance recognition awards including star performers, service ambassadors’ awards
• Sponsorship opportunities for professional upskilling
• Medical and dental benefits
• Daily staff meals
• Various types of leave entitlements
• Flexible working hours schemes

At Dabba Street, you will

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Willing to learn new cuisines. (Training will be provided)
• Multiple Junior and Senior Positions Available

WA us at 81810610 to find out more!

#Cook #Chef #Indian Cuisine #Service Crew #F&B #Managementexecutive

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Management Executive is entrusted with the outlet's daily operational and financial excellence, exercising strong leadership and decision-making skills to uphold Stuff’d operational standards while ensuring customer satisfaction and profitability.

The candidate should be available for a 5-day workweek, including weekdays, weekends, and public holidays.

YOUR RESPONSIBILITIES

Outlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
• Lead the team in implementing necessary changes to enhance outlet performance and customer experience.

2. Equipment and Crisis Management:

• Ensure the functionality of the outlet and equipment, taking proactive measures for maintenance and readiness to manage crises effectively.

3. Customer Engagement and Communication:

• Manage customer experiences across multiple platforms, encouraging and facilitating social media reviews and ratings.
• Foster positive relationships with internal and external stakeholders, ensuring timely and effective communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and opportunities.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately and ensure compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expire-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance.

2. Resource Planning and Team Management:

• Assist in forecasting resource and manpower needs, and planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations, including safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Dedicated Training and Onboarding program
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Monthly performance incentives for full-time service crew
• Up to 100% Study Grants Sponsorship
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• Grooming allowance
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Trainee leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operation

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Hugabo SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Have knowledge of healthcare and postpartum care services

Drive performance, identify achievements as well as areas of focus

Develop strategies, attend sales calls, meetings to create new opportunities from both existing and new clients

Identify sales growth opportunities, analysing market conditions, partner with management team and representatives to develop and implement innovative action plans

Maintain accurate up to date records of sales activities, client interactions, and deal progress in the system

Stay up to date with industry trends, technological advancements, competitive landscape to provide valuable insights to both clients and internal teams

Maintain and build strong sales pipeline through prospecting, networking and lead generation activities

Conduct in-depth consultations with prospective client to understand their needs, pain points, goals and effectively communicate how our solutions can address their specific challenges

Leads communication and implementation to execute sales strategies and tactics which result in exceeding revenue targets

Proactively identify, prospect and pursue new business to achieve targets

Develop and deliver compelling sales proposals and presentations, tailored to each client's unique needs and objectives

Negotiate terms and pricing to ensure mutually beneficial agreements for both the client and the company

• Basic service duties
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility and ensure smooth service flow with the team
• Ensuring our guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant
• Running the daily restaurant operations; set up and preparations before service, ensuring the quality and consistency of all dishes presented to the guests
• Greeting guests upon their arrival, engage them in conversation so as to build a strong rapport between themselves and the restaurant
• Managing stocks and inventories
• Attending to any feedback, complaints, and preferences
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating and leading training sessions, briefings and team meetings