The Incident Management Manager is responsible for leading the resolution of major technology incidents that impact customers, ensuring quick action, timely updates to stakeholders, and post-incident analysis to drive corrective actions.

Key Responsibilities:

• Drive major incident resolution with cross-team coordination.
• Escalate issues causing delays or SLA breaches.
• Review and close incidents, ensuring proper documentation and reporting.
• Analyze incident trends and manage KPIs.
• Conduct post-incident reviews and lead Root Cause Analysis (RCA) meetings.
• Track and close problem tickets and preventive actions.

Job Requirements:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in incident or problem management.
• Strong understanding of ITIL processes and SLA management.
• Excellent communication and problem-solving skills.
• Experience with RCA and KPI tracking.

Interested candidates, please submit your updated resume in MS format by using the Apply Now button or email your resume to [email protected].

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The Admin Executive will assist the Community Partnership Manager in managing administrative tasks, maintaining trackers, and handling volunteer-related administrative work across our six nursing homes. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively with various teams to support the effective management of our volunteer programs.

• Administration:
• Provide administrative support to the six nursing homes, including preparing meeting slides for each home and assisting the Manager in managing processes and creating templates
• Update departmental volunteer records, files, and databases
• Trackers and Reporting:
• Develop and maintain trackers to monitor specific programs, program metrics, and other relevant data for six nursing homes ensuring data accuracy and timely delivery
• Volunteer Coordination:
• Support the organization of volunteer appreciation events, training sessions, and other related activities
• Handle volunteer inquiries and provide support as needed to ensure a positive experience for all participants
• Communication:
• Assist in creating flyers, updates, training posters, and other communications for volunteers and stakeholders
• Other Duties:
• Assist with special projects and initiatives as assigned
• Support other team members when they are on leave

• Proficient in Google Suite and Looker Studio
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Able to work independently and as part of a team
• Proactive and adaptable to changing priorities
• Open to learning new software

• Experience:
• Minimum of 1-2 years of administrative experience
• Experience in volunteer coordination or community engagement is a plus
• Available to work on some weekends, with compensation provided through time off
• Education:
• Diploma or equivalent in Business Administration, Office Management

1. This position is on a 2-year contract
2. The staff will have to travel to different nursing homes on a weekly basis

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Manage facilities during construction and renovation projects.
• Ensure projects align with plans and budgets.
• Oversee safety compliance and facility standards.
• Liaise with stakeholders, contractors, and suppliers.
• Assist with managing budget and resources efficiently.

Requirements:

• Minimum 2 years of working experience as a facilities management executive.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

JOB SCOPE

Trainee will be trained to assist and support the Operations Executive/Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

DUTIES & RESPONSIBILITIES

• Trainee will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements
• Trainee will respond to customer feedback
• Trainee will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site
• Trainee will learn to operate various types of environmental services (ES) machinery and equipment safely and competently
• Trainee will be exposed to handle wide-range of environmental services tasks at different project sites.
• Recommend ways to improve environmental sustainability using insights gathered from data analysis
• Trainee may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders.
• Other duties as assigned by the reporting supervisor

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Project Management Officer to join their team
• This will start off as a 12-month contract

The Job

• Lead the PMO: Oversee and manage the Project Management Office (PMO), ensuring its effective operation, adherence to project management best practices, and alignment with organizational goals.

• Establish project governance and cadence;

• Coordinate with Technology PMO to plan and publish detailed project delivery milestones;

• Keep track of overall project progress vs. planned milestones on weekly basis; and escalate to Country Project Leads and Program Steering Committee (PSC) for any timeline risks;

• Keep track of project budget allocated to Business Unit/Supporting Unit and ensure spend within budget. Financial management, ensuing project financials are up to date and correct and captured in a timely manner

• Orchestrate cross-squad project deliverables to ensure all squads are running independently and efficiently

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Drive and manage project end to end delivery including requirement, design, testing, deployment

•Review test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

Required Experience

• More than 8 years of experience in the direct management of IT application projects and possess sound banking product knowledge especially in Cards, Unsecured Loans & Payments

• Able to work with external vendors and across diversified teams

• Process-driven and strong advocate of reporting

• Good verbal and written communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply Project Management Officer
• Only shortlisted candidates will be contacted

Your Job

We are seeking for a Senior Plant Project Management Engineer to lead assigned projects and ensure their success. You will be responsible for managing product family projects from start to finish, including planning, implementation, monitoring, and closure. Your role involves leading company-wide resource distribution for product families, understanding and adhering to NPI (New Product Introduction) procedures, deploying PBM (Principled Based Management) culture, and participating in the continuous enhancement of NPI and PDP (Product Development Process) systems.

Our Team

You will be a part of the DSS division at Molex Singapore, working closely with all functional departments within the organization. Your role will involve significant interaction with internal teams and external contacts, including vendors, suppliers, and subcontractors, fostering strong collaborative relationships to drive project success.

What You Will Do

• Lead and facilitate cross functional teams in the planning and execution of projects related to New Product Development, Modifications and capacity expansion.
• Strong leadership and interpersonal skills to effectively influence team members, management, and external contacts to drive positive project outcomes.
• Lead and collaborate with multi-disciplinary teams for project kick off, project meetings, definition of project scope, objectives, expectations, and deliverables, including project timelines, sample build and budget.
• Initiate, build, and manage overall project schedule, define critical path, monitor project activities, and hold functional team members accountable to meet agreed deadlines and communicate status report and timely escalate critical issues.
• Review project process and provide updated status report to team members and management.
• Perform other related duties as assigned by management.

Who You Are (Basic Qualifications)

• Bachelor's degree in Engineering
• At least 5 years of working experience, particularly in project management.
• Excellent communication skills to collaborate with a global cross-functional team.
• Familiarity with NPI project development procedures.
• Strong leadership passion with a can-do attitude and sense of urgency.

What Will Put You Ahead

• Specialization in engineering or business with a focus on Project Management.
• Experience working in a multinational company.
• Experience in new product development within the connector industry.
• Excellent presentation skills.
• Good financial costing abilities.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Key Responsibilities (Management Office)

• Responsible in providing full spectrum of administrative support to the Senior Management Office.
• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.
• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.
• Assist the department in the planning and executing strategic and operational high impact projects.
• Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment.
• Prepareand submit all expense claims and records for the department.
• Handle in-coming and out-going correspondences.
• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.
• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.
• Responsible in the arrangement of overseas travel schedule and itineraries.
• Other duties as assigned by Reporting Officer

Key Requirements

• Bachelor’s degree in any discipline from a recognised institution with keen interest in healthcare.
• Proficient in Microsoft Office (Word, Excel and Power Point).
• Strong written and verbal communication
• Detail-oriented with ability to manage multiple priorities and deadlines
• Outstanding interactive skills with stakeholders
• Possess strong analytical and problem-solving abilities

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive - Healthcare Management Training Program

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: Monday to Friday
Working hours: 9am - 6:30pm
Working Location: Ang Mo Kio - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025
Salary: $3000 - $4000

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Key Responsibilities

• Collaborate with cross functional team to support developments of proposal for various engineering projects within group companies
• Review and provide inputs on technical aspects, feasibility and alignment with company objectives, best practices, and standards
• Regularly liaise with assigned project leaders in group companies to gather updates, identify challenges and ensure adherence to project timelines
• Explore new collaborations with well-established vendors globally while concurrently assessing existing equipment manufacturers to ensure the necessary support for projects and proposals
• Organize and facilitate engineering programs for the group companies, fostering continuous learning and professional development
• Collaborate with safety and productivity teams to identify areas for continuous improvement in safety measures and operational efficiency
• Regularly communicate and present to key stakeholders and Group Engineering on proposal development, project progress, engineering programs, safety measures and other

Requirements

• Bachelor’s degree in engineering or a related field.
• Proven experience of at least 3 years in project management and/or proposal development on Plant Process in Gas and Chemical Industry
• Strategic thinking and problem-solving capabilities
• Possess good communication and interpersonal abilities
• Initiative, drive, and the ability to work independently
• Result-oriented and energetic with positive attitude.
• Willing and able to travel
• Proficiency in AutoCAD software

HOW TO APPLY

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

Business partnering, methodology development and financial analysis

• Partner with business units to identify, quantify and realise cost/ productivity/ efficiency savings
• Lead enterprise programmes/ workstreams / projects to improve Group cost shape
• Drive financial analyses- data collection, analysis of financial / operational data, model development
• Develop and sharpen cost methodologies: Conceptualise/ implement performance management framework to assess initiative progress, incl. productivity from technology implementations
• Strengthen reporting, governance

Programme and stakeholder Management

• Engage stakeholders on the topic of drive strategic cost management and support preparation of strategic reviews
• Programme manage, incl timelines/ monitoring milestones

Requirements:

• Degree holder in related field with 4-8 years of relevant experience
• Prior management consulting background an advantage, with experience in Big4/ financial services
• Strong analytical/ problem solving skills and comfortable with working with numbers and relational datasets
• Ability to operate independently, collaborating with senior colleagues to drive outcomes.
• Able to work under pressure and interested in developing a career in a dynamic banking environment
• Proficient in Microsoft Office applications; Plus to have experience in relational databases

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Facilities Management Executive

Salary: $3000 - $4000

Working Hours: Monday to Friday 9am - 6:30pm

Working Location: Ang Mo Kio (569625) - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: 24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description :-

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :-

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Exceptional communication skills and the leadership capability to create a winning team

Supply Chain Management Executive (Purchasing)

Salary: $3000 to $4300

Working Hours: Mon – Fri (8am - 5.30pm)

Location: Senoko South Road 758069, transport provided at several mrt

Responsibilities

• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing operation.
• Oversee the MRP fulfilment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:

• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 3 years’ experience in purchasing and/or logistics function in manufacturing industry/environment; Knowledge of ISO9000, IATF16949, ISO14001 and ISO45001 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: 24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Service Crew/ Management Trainee | Training provided | Up to $3k | Multiple Location
Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
Salary: $2,300 - $3,000
Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting a Logistics Officer to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Extendable / Convertible) role. They are located in Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided (structured training programs)

Duties

• Managing delivery of laboratory supplies from Suppliers and to Customer’s stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving of these laboratory supplies
• Be reactive to stock level adjustment and provide feedback whenever stock is low.
• Stock check of inventory supply ensuring products are not expired and at recommended stock level.
• Execute verification, calibration, and preventive maintenance (PMs) using in-house Metrology Standard Operating Procedures (SOPs)
• Coordinate and manage external third-party (3P) vendors for various services such as calibration, PM, qualification, and repairs

Requirements

• Possesses an ITE or a Diploma in Science or related discipline

Interested candidates who wish to apply for the advertised position, please click APPLY NOW

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

Reg No: R21101676

Ng Zhi Qing Alethea

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Qualification and Experiences

- Degree in Accountancy, ACCA or equivalent

- Committed individual with 5-8 years of relevant work experience in logistics sector

- Knowledge and experience in logistic/freight management system (financial module)

- Understand internal controls, system & business flow process

- Leader quality- To lead, guide ,train ,motivate and understand finance team in different countries

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Executive Assistant Manager

The Role

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

• Location: Yishun
• Able to travel to JB for supplier visit or to our factory, when required

Job Duties:

• Program CMM and provide training to site engineers and technicians.
• Oversee the supplier part qualification process (SPQP) to ensure that supplier deliveries meet quality standards and process requirements.
• Manage complaints, including initial failure analysis, coordination of containment and disposition with suppliers, arranging RTVs, following up on 8D reports, and overseeing repair order delivery.
• Conduct audits at supplier sites for NPI pilot production process qualification and 8D implementation.
• Perform first article inspections at supplier sites to verify measurement capabilities and ensure that supplier technicians possess the necessary skills.
• Develop inspection plans and instructions for incoming inspections.
• Act as an ISO 8015 expert, providing training to suppliers on common GD&T tools.
• Manage calibration processes to ensure equipment is calibrated on schedule and plan for measurement equipment needs for NPI parts.
• Oversee the Material Review Board (MRB).

Requirements:

• Bachelor’s degree in Mechanical Engineering. Advanced degrees or specialized certifications can be a plus.
• Proficiency in CMM programming and operation, preferably Zeiss CMM
• Strong understanding of supplier part qualification processes (SPQP) and quality management systems.
• Experience with complaint management processes, including failure analysis, 8D reports, and repair order management.
• Knowledge of audit procedures and qualifications for NPI pilot production.
• Experience with Material Review Board (MRB) management.
• Plastic injection molding knowledge is preferred
• Hands-on experience with inspection and measurement tools.
• Experience conducting training and workshops for technical teams and suppliers.
• Excellent communication and interpersonal skills for training and coordination with suppliers.
• Ability to travel to supplier sites as needed.
  

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.

The Job:

We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

· Provide administrative support to the Programme Director and Volunteer Management team

· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

· Assist with budget tracking, financial reporting and volunteer impact reporting.

· Manage volunteer database and records

· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

· Support the planning and execution of volunteer appreciation events and related activities

· Manage programme-related correspondence, including emails, phone calls, and mail.

· Order and maintain office supplies and equipment as needed.

Requirements:

· Diploma or bachelor's degree in a relevant field, such as business administration or office management.

· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

· Proficiency in Microsoft Office applications and database management software.

· Familiarity with the legal profession and community organisations is a plus.