The Air Traffic Management Research Institute (ATMRI) was jointly established by the Civil Aviation Authority of Singapore (CAAS) and Nanyang Technological University (NTU) in 2013. As a renowned research institute, ATMRI focuses on finding innovative solutions to advance air traffic management (ATM) and catalyze the transformation of ATM systems in the region. The institute is at the forefront of research, integrating advanced AI, data analytics, and human-centered approaches to enable next-generation ATM systems.

We are seeking a Research Associate to conduct innovative research in air traffic management, especially on the application of human factor in interface design for air traffic management.

Key Responsibilties:

• Assists in development of the assessment framework for controller workload, communication and coordination efficiency, and decision-making effectiveness when operating under and transitioning from normal and multi-sector planner staffing levels.
• Analyzing and optimizing users' human factor performance to ensure smooth transition between staffing level and effective use of ATM tools.
• Conducting qualitative and quantitative research to collect user feedback by analyzing bio-signal data or questionnaires.
• Facilitating communication and collaboration among experts from diverse backgrounds to integrate knowledge
• Publishing in top-tier journals and conferences, mentoring students, and collaborating with industry and academic partners to deliver impactful results.

Job Requirements:

• A Master’s degree in Human Factors, operations research, or a related field;
• Domain knowledge in ATM is highly advantageous.
• Strong research contributions, evidenced by publications in SCI Q1 journals and peer-reviewed conferences.
• Proficiency in programming (Python, C++, MATLAB).
• Excellent English communication and writing skills - for research purposes
• Capable of managing multiple tasks effectively, both independently and as part of a collaborative team.

Join us to contribute to cutting-edge research and help shape the future of air traffic management!

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.

• Involved in all operations set up and training
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Join a dynamic team of business managers and support growth of the payment business

As a Vice President in Payments - Business Management, you will be partnering with the Payments Product and Payments Technology organization. You will be expected to promote strategic initiatives and be responsible for financial matters such as financial analysis, decision analytics, and evaluating the performance of businesses covered. You will also be required to take necessary steps to promote change as required. This role will provide you with the opportunity to interact regularly with multiple internal stakeholders in the region and globally, facilitating the execution of business strategy and financial analysis.

Job responsibilities

• Facilitate execution of the business strategy & financial analysis

• Partner in the preparation of strategy decks, business reviews & senior presentations

• Understand revenue/P&L drivers and develop the narrative & KPIs/KRIs around performance and business drivers

• Prepare monthly performance reporting, forecasting process, pipeline management, including expense and headcount trending and analysis

• Develop and implement regional governance frameworks

• Partner with country and global product partners to support key business initiatives and projects

• Actively contribute to an lead the APAC and as needed, Global F&BM agenda (priorities, projects, events)

• Own data-driven analysis to help facilitate decision making with a view to optimize “bottom line” business performance

• Provide strategic analysis, deep dives and reporting to facilitate business progression

• Build effective relationships and work closely with F&BM colleagues and functional partners across the firm

Required qualifications, capabilities, and skills

• Bachelor’s and/or Master’s degree in Finance or Accounting

• 8 plus years experience in a Business Management/Strategy/Product/Business Finance or Trade/Transaction Banking role

• Ability to leverage Business intelligence tools & Data visualization with ability to develop the ‘story’

• Excellent organizational and time management skills; flexibility, ability to prioritize requests and multi-task

• Strong analytical and numeric skills, excellent attention to detail

• Enthusiastic, self-motivated and effective under pressure

• Strong communication, influencing and relationship building skills; team player

• Pro-active and problem solving mind-set with ability to identify issues, communicate and implement solutions

• Disciplined approach to managing processes and controls with a view to improve

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=7c90549832fba8ed2d7cff3feede9abe

Join J.P. Morgan Asset Management Marketing, where your strategic vision will shape the future of Asset Management across South and Southeast Asia. This is a unique opportunity to lead innovative marketing initiatives that drive growth and elevate our brand in a dynamic region. As part of a global leader, you'll collaborate with diverse teams, gain exposure to cutting-edge marketing strategies, and enjoy unparalleled career growth. Be part of a culture that values innovation, collaboration, and professional development, and make a significant impact on our firm's success.

As an Asset Management Marketing, Vice President within our Asset Management Marketing Team you will play a crucial role in developing and executing marketing strategies that align with our business objectives. You will leverage your deep understanding of local markets to deliver insights and solutions that meet client needs. Working closely with cross-functional teams, you will ensure the seamless integration of marketing initiatives and maintain brand consistency across all channels. Join us in a collaborative culture where your contributions will have a significant impact on our firm's growth and presence in this rapidly evolving region.

Job Responsibilities:

• Develop and implement comprehensive marketing strategies tailored to the South East Asia region

• Analyze market trends and consumer behavior to identify opportunities and challenges

• Collaborate with business, brand, and content teams to align marketing initiatives

• Oversee the execution of marketing campaigns, events, and partnerships

• Manage the regional marketing budget to maximize return on investment (ROI)

• Monitor and report on the effectiveness of marketing activities using data-driven insights

• Ensure brand consistency and compliance with global guidelines

• Stay informed about industry trends and emerging technologies

• Advocate for a collaborative culture and establish a high-performing team

Required Qualifications, Capabilities, and Skills:

• A minimum of 8 years of marketing experience within the financial services industry

• Proven marketing background with relevant industry experience

• Hands-on experience with digital, social, content, and data-driven marketing

• Excellent verbal, written, visual presentation, and interpersonal communication skills

• Effective project management, multi-tasking, and collaboration skills

• Ability to work independently and as an effective team player

• High level of self-motivation, integrity, and ethics

• Attention to detail and ability to manage well under pressure

Preferred Qualifications, Capabilities, and Skills:

• Practical working knowledge of all asset classes and financial instruments

• Experience working with system and workflow tools

• Experience within a large global organization

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9f0e4b3c0370c22acf9f3b7ad6454242

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Position: Executive, Facilities Management

• Monday to Friday 9am - 6:30pm
• Working Location: Ang Mo Kio - company will move to near TaiSeng MRT by Dec 2024 / Jan 2025
• Salary: $3000 - $4000

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ (for Senior Executive) / 3-5 years' (for Assistant Manager) experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

JOB SCOPE

Trainee will be trained to assist and support the Operations Executive/Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

DUTIES & RESPONSIBILITIES

• Trainee will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements
• Trainee will respond to customer feedback
• Trainee will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site
• Trainee will learn to operate various types of environmental services (ES) machinery and equipment safely and competently
• Trainee will be exposed to handle wide-range of environmental services tasks at different project sites.
• Recommend ways to improve environmental sustainability using insights gathered from data analysis
• Trainee may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders.
• Other duties as assigned by the reporting supervisor

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Internship Period: Jan - Jun 2025

The role will cover daily support for the Strategic Planning, Performance and Sustainability Office

 Project Management: Plan, manage, and develop contents for regional projects and leadership engagement activities

 Market intelligence: Development of market intelligence platform, management of database, analysis of market intel, development of analysis tools, development of reliable data

 Strategic planning: Engage with business lines to understand growth targets, expansion plans, and enablers to achieve; Analyze resources needs to ensure maximization of ROI

 Business planning: Liaise with APMEA stakeholders to ensure strategic initiatives are completed, analysis of business operations, financial and competitive data

 Sustainability: Support the data analysis, project deployment and framework development process

 Mergers, acquisition, and integration: Support the due diligence process and the integration of new companies

 Strategic analysis: Develop frameworks, perform analysis and reviews on Sodexo’s business portfolio across >22 countries in Asia Pacific, Middle East & Africa, and South America

 Organization re-design: Development operating models, organization structure and change management materials

JOB SUMMARY

• This role could be based in Singapore and Kuala Lumpur. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• We are seeking a highly motivated and detail-oriented Technology Control Automation Project Manager to lead and deliver projects aimed at automating key technology controls within our organization. The successful candidate will manage end-to-end project lifecycles, collaborate with cross-functional teams, and ensure timely and effective implementation of automation solutions that enhance our risk management and compliance capabilities.

RESPONSIBILITIES

• Project Planning and Execution
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets, ensuring alignment with business priorities.
• Manage resources and assign tasks to ensure project milestones are met on time and within budget.

Stakeholder Collaboration

• Work closely with technology, risk, compliance, and operations teams to understand control requirements.
• Collaborate with software developers, data analysts, and third-party vendors to design automation solutions.
• Serve as the primary point of contact for all project-related communication.

Control Automation Implementation

• Oversee the development and deployment of technology solutions to automate manual controls.
• Ensure solutions are scalable, secure, and compliant with industry standards and regulations.
• Perform testing, validation, and quality assurance on automated controls.

Risk Management and Compliance

• Identify and mitigate risks related to project execution and control automation.
• Ensure projects adhere to organizational policies and regulatory requirements.
• Conduct post-implementation reviews to assess control effectiveness.

Reporting and Documentation

• Track project performance and prepare regular status reports for leadership.
• Maintain comprehensive project documentation, including requirements, testing results, and lessons learned.
• Provide insights and recommendations for continuous improvement in control automation.

Strategy

• Good understanding of Group T&O strategy and its implications managing strategic programs with respect to technology risk management role.
• Support the Risk Management leadership team in shaping, defining, and driving longer term T&O risk management strategy
• Awareness and understanding of the Group’s and Function’s objectives to deliver risk buy-down initiatives.

​​​​​​​Processes

• Provide timely and accurate reporting to internal risk assurance teams, and appropriate forums/committees.
• Escalate appropriately to ensure the Global Head, T&O Risk Management is updated and able to intervene as required.
• Ensure risk ownership by AE and Chief Product Owner of strategic programmes – specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for ensuring compliance with policies applicable to which impact technology risk. Challenge processes, procedures, and policy if there is opportunity for improvement.

People & Talent

• Champion and act as a role model of the Group’s values and culture.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the Global Head, T&O Risk Management to achieve the outcomes set out in the Bank’s Conduct Principles.

Key Stakeholders

• Technology & Architecture
• Business Domains Wealth & Retail Banking, Corporate & Investment Banking
• Tech & Ops Risk Management & Management Team
• Regional Chief Tech & Ops and Country Management Teams
• Risk & Audit Team
• Functional Partners including HR, Finance etc.

Our Ideal Candidate

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in project management, preferably in technology risk, IT governance, or automation.
• Strong understanding of technology controls, risk management, and compliance frameworks (e.g., COBIT, NIST, ISO 27001).
• Experience with automation tools, scripting languages, and software development methodologies.
• Proven experience in risk management strategic planning and organisational leadership, preferably in a complex organisational setting
• Demonstrated track record of successfully delivering major programs, risk-buy downs through effective risk management strategies and initiatives
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels in the organisation
• Exceptional leadership abilities, with a track record of driving change, fostering collaboration, and achieving results
• Strong project management skills, with the ability to manage multiple initiatives concurrently and deliver them on time with quality
• Proficiency in risk management frameworks, methodologies, and tools
• Professional certifications in project management, risk management are highly desirable

Role Specific Technical Competencies

• Project Management
• Stakeholder Engagement
• Manage Compliance
• Manage Privacy and Secrecy
• Manage Records Management
• Manage Data Quality
• Manage Data Sovereignty
• Manage People
• Business Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management.

• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.

• Manage the safe custody, discipline and needs of the residents in the Home.

• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.

• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.

• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation.

• Prepare the Monthly Statistical Report.

• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders.

• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.

• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required.

• Manage and oversee the Individual Care Plan for all residents.

• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).

• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.

• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.

• Establish and carry out proper training programs for staff in respect of laws, regulations and policies.

• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management.

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology

• 2 years of experience in case management of residents

• Has supervisory management skills and knowledge

• Excellent interpersonal, verbal, and written communication skills

• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.

Job Description

1. Data administration covering customer and market data, and trade booking.
2. Participate in cross-functional business process re-engineering teams and continuous improvement efforts.
3. Manage trade lifecycle across equities, fixed income, FX, derivatives, funds etc.
4. Investigate and escalate any discrepancies outside of given tolerances for portfolios.
5. Provide support on other administrative matters / back-up duties as needed.
6. Support Relationship Managers (RMs) to provide excellent service to high net-worth clients, in particular from Chinese speaking regions.
7. Partner client, business support and service providers to ensure delivery of clients' requirements including working on weekends (if required).

Requirements:

• Degree, preferably in Banking or Finance
• Fresh graduates to maximum 2-year experience
• High-stress resistance and multitasking ability
• Able to use data tools such as Phyton
• Only Singaporeans and permanent residents will be considered

Roles & Responsibilities

Job Description

· Tracking and submission of documentation related to material movement (P.O / D.O).

· Update reports on inventory and highlight any discrepancies.

· Verify purchases and storage of inventory.

· Facilitate enquiries with regards to office, equipment and inventory.

· Allocate and direct manpower according to fleet schedule.

· Submission and approval of personnel for clearance matters.

· Generation and verification of temporary passes.

· Ensure timely and accurate submissions of various documents.

· Any other ad-hoc tasks as instructed by Logistics Manager.

Qualifications

· Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

· At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

· Team-oriented approach with excellent interpersonal skills.

· Analytical thinking skills with a solution-oriented mindset.

· Ability to manage fast paced and time sensitive environments.

· Forward-thinking skills, with implementations that will allow the company to excel in the digital age.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682