Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description & Requirements

Responsible for all aspects and functions of the Event Management Department; focus on Groups and Corporate Events, coordinate/manage all details with client requests from Sales Phase to Post Event Phase, maintain high standards of service.

As a member of the Sales & Marketing Division, develops and implements strategies or best practices that deliver products and services to meet or exceed the needs and expectations of the Ritz Carlton guests and employees. The position is responsible for meeting planner and employee satisfaction; and the financial performance of the department.

Essential:

- High school and college graduate

- A minimum of two years of hotel experience

- Knowledge of food and beverage service

- Knowledge of menu development and pricing quotation

- Ability to effectively communicate in English with guests, management and co-workers to their understanding

- Ability to provide legible communication

- Ability to compute basic mathematical calculations

- Familiarity with food and beverage cost controls

- Familiarity with Sales & Marketing tools

- Knowledge of Room Block Management

Desirable:

- Diploma or Degree in Hotel Management

- Previous experience in F&B

- Any previous culinary training

- Computer training (e.g. Word/Excel/Powerpoint)

- CMP (Certified Meeting Professional) Certification

- Proficient in Delphi Sales & Marketing System and Opera System

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Summary

As a Risk Management Executive, you will play a pivotal role in identifying, assessing, and mitigating risks across the organization. This position requires a proactive professional capable of ensuring compliance with regulatory standards and driving a strong risk-aware culture.

Job Description

• Develop and implement comprehensive risk management policies and procedures.
• Design, execute, and maintain Business Continuity Management (BCM) and Business Continuity Plans (BCP).
• Enhance employee awareness and understanding of risk management practices, including BCM and BCP.
• Collaborate with risk owners to conduct regular risk assessments and identify potential risks.
• Monitor risk exposure and ensure adherence to regulatory and organizational requirements.
• Provide training and ongoing support to staff on risk management practices.
• Conduct internal audits to verify compliance with risk management policies.
• Be willing to relocate or travel frequently to Batam as required.

Requirements

• Possess a degree in Engineering, Business Management, or a related field.
• Demonstrated ability to work collaboratively in a team and engage effectively with stakeholders at all levels.
• Strong analytical mindset with attention to detail and the ability to navigate complex challenges.
• In-depth knowledge of legal requirements and risk management procedures.
• Proven experience in developing and executing enterprise-wide risk management strategies aligned with business goals.
• At least 2 years of relevant experience in risk management and business continuity management, preferably in the electronics or semiconductor manufacturing sector.
• Willingness to participate in company-wide projects or activities as assigned.

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Role Overview:

The Channel Operations Executive is responsible for providing administrative support in live streaming and new media projects. This includes managing project plans, coordinating internal and external teams, and assisting in marketing activities to ensure the smooth execution of campaigns and initiatives.

Key Responsibilities:

• Monitor live broadcasts to ensure a smooth experience, aiming to increase viewer engagement, likes, gifts, and interaction between mentors and viewers.
• Collect and analyze key data such as live broadcast statistics, subscription changes, and gift income, and implement measures to optimize performance.
• Create promotional videos and edit/upload content as required.
• Manage online groups on the company’s platform to foster community engagement.
• Assist with online sales activities and other related tasks.
• Undertake additional responsibilities as assigned.

Requirements:

• Bachelor’s degree or higher (fresh graduates are encouraged to apply).
• Proficient in video and image editing tools (e.g., Jianying, Photoshop).
• Strong team player with a goal-oriented mindset, particularly in achieving sales and engagement targets.
• Creative and enthusiastic about the financial and investment industry.
• Demonstrates strong learning ability, excellent communication skills, logical thinking, and resilience under pressure.

If you lack experience but are eager to learn and passionate about the stock market and financial industry, we encourage you to apply and grow with us.

Company Platform, HOMILY LINK: https://web.homilychart.com/hljw/productdownload

The Business Management Team Lead will oversee the business management team, focusing on driving strategic initiatives, executing business strategies, optimizing operational processes, and achieving business objectives. This role requires strong leadership skills, a deep understanding of financial markets, and the ability to analyze and improve business performance.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop a team of business analysts and operations staff, fostering a high-performance culture.
• Project Management: Manage and oversee key projects related to process enhancements, technology implementations, and operational initiatives.
• Product Management: Lead product innovation and development initiatives; Support product onboarding and execution; Oversee end-to-end product lifecycle management.
• Client Engagement: Collaborate with relationship managers and client service team to ensure client needs are met and feedback is incorporated into operational strategies.
• Business Development & Marketing: Collaborate with marketing team on campaign planning to drive market positioning and brand awareness initiatives.
• Operational Excellence: Identify areas for process improvement, implement best practices, and streamline operations to enhance efficiency and effectiveness.
• Performance Metrics: Establish key performance indicators (KPIs) to monitor team and operational performance, making data-driven decisions to achieve targets.
• Regulatory Compliance: Ensure that business operations comply with industry regulations and internal policies, mitigating risks associated with non-compliance.
• Reporting: Prepare and present performance reports to senior management, highlighting achievements, challenges, and opportunities for improvement.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field.
• CMFAS qualifications in Securities, Derivatives, and Collective Investment Schemes, with valid MAS Representative License.
• Minimum 7 years of experience in business management or operations within a financial services or brokerage environment, with leadership experience.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Proficient in data analysis and financial reporting tools.
• Exceptional communication and interpersonal skills.
• Knowledge of regulatory requirements and compliance in the financial industry.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Our client is a Commodity Trading MNC with HQ in Japan, currently seeks a Freight Management Specialist to join their expanding team.

Reporting to the Freight Manager, the incumbent will be working in a team of 3 staffs. He / She will need to manage the full spectrum of freight operations such as chartering vessels for the transportation of dry bulk commodities, liaising with internal & external BAUs. The main duties will include overseeing all operational matters for the managed vessel, ensuring compliance with charter party agreements, voyage optimization, maximizing efficiency, minimizing cost, verifying shipping documents (B/L, LOI’s, pre-stowage plan), handling claim, monitoring & analyzing vessel performance metric, and data entry for vessel’s operation into the system.

Additionally, he / she will need to handle risk management which includes providing advice to Front Office in term of contract review & revisions to minimise group risk exposure.

Successful applicants can look forward to working in a structured environment with good company benefits.

REQUIREMENTS

• Min a Bachelor's degree in Maritime, logistics or a related field
• At least 3 year working experience in dry bulk freight management/ operations/ chartering work with excellent knowledge of the dry bulk shipping market
• Knowledge in international maritime regulations
• Working experience in voyage optimization software, or chartering systems (e.g., IMOS) a plus
• Experience in handling commodities such as coal, iron ore, bauxite, copper concentrate preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

A Building Maintenance Supervisor plays a crucial role in managing and overseeing the day-to-day operations of our BRAND NEW BUILDING. Their duties and responsibilities typically include the following:

Key Duties and Responsibilities:

1. Oversee routine maintenance, conduct regular inspections, repairs, cleaning, and adjustments of various systems (e.g., electrical systems, plumbing, HVAC, elevators) to ensure all facilities are functioning properly.

2. Manage and oversee cleaning services, landscaping, and waste management.

3. Supervise maintenance staff, cleaners, and security personnel.

4. Address tenant complaints and resolve issues promptly.

5. Maintain records of maintenance schedules, repairs, and inspections.

6. Respond to building emergencies such as power outages, water leaks, or security breaches.

7. Responsible for monitoring fire alarm activation, gas alarm activation, and water leak detection within the mall and Office premises.

8. Eye for detail and reliable, with high integrity and strong work ethic.

9. Monitoring and maintaining CCTV systems to ensure they are functioning properly.

10. Any other ad-hoc duties assigned.

a. Keep facilities and common areas clean and maintained.

b. Vacuum, sweep, and mop floors.

c. Clean up guest room.

d. Clean up spills with appropriate equipment.

e. Notify managers of necessary repairs.

f. Collect and dispose of trash.

g. Assist guests when necessary.

h. Keep linen room stocked.

i. Properly clean upholstered furniture.

j. To maintain effective communication within the Housekeeping Department.

k. To take on any other task or assignment that may from time to time be given or directed by Assistant Executive Housekeeper / Executive Housekeeper

l. Training Management.

a. Keep facilities and common areas clean and maintained.

b. Vacuum, sweep, and mop floors.

c. Clean up guest room.

d. Clean up spills with appropriate equipment.

e. Notify managers of necessary repairs.

f. Collect and dispose of trash.

g. Assist guests when necessary.

h. Keep linen room stocked.

i. Properly clean upholstered furniture.

j. To maintain effective communication within the Housekeeping Department.

k. To take on any other task or assignment that may from time to time be given or directed by Assistant Executive Housekeeper / Executive Housekeeper

l. Training Management.

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

• Responsible for daily outlet operations which includes effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depending on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• 5 days or 6 days per week
• Full Time

Our client is a Fortune 500 company and a prominent global investment banking, securities, and investment management firm. The role is a 6 months outsource contract starting 1st March 2025.

Department
Corporate Treasury Operations is a sub division of the Operations Division. Primary objectives are to: lead the development of new payments-centric businesses, while building scale and improving agility to adapt to a rapidly changing payment landscape; act as a first line of defense for control and governance to protect firms financial assets; and incorporate differentiated client service to be best in class.

The sub division has a rare opportunity to support products and businesses ranging across existing and new business lines, multiple payment types, and multiple client types, including institutional/franchise, consumer and corporate cash management sectors. We manage a wide range of complex processes, with members developing skills and competencies around cash management (payment controls, bank account management, settlements and reconciliations, claims), change management, regulatory requirements, and industry trends.

Responsibilities

• Manage and optimize operational flows for our client sectors
• Actively assist to develop an overall payments strategy as the industry evolves alongside our business needs. The ideal individual will assist the management team to build our next generation capabilities in the payments space
• Front line interaction with a network of key vendors across cash agent banks as well as central banks.
• Ensuring accuracy and integrity of the firm’s books and records.
• Manage our daily cash payments and receipts for a particular portfolio.
• Work with internal business units to resolve cash settlement exceptions / issues.

Qualifications

• Bachelor’s degree with 2+ years of experience in financial services
• Good organization and multi-tasking skills, ability to work under pressure in a fast-paced environment while maintaining the attention to details
• Solid, detailed understanding of cash payments infrastructure such as SWIFT messages and various local clearing systems in Asia markets.
• Knowledge in the payments control functions such as sanction screening/fraud detection/AML preferred
• Leveraging this payment knowledge, to work closely with our technology and project team to assist with payment system design and re-write
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Committed, driven and self-motivated individual who constantly aim to improve the processes and enhance controls.
• Effective team-player with ability to impact and influence across organization and levels

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403
Foo Erin EA Reg No: R2196422

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Summary

As Management Associate, you will support our Chief of Staff in the execution of strategic initiatives and cross-functional projects to help Geniebook achieve its mission of being the largest education company in Southeast Asia. This role is dynamic and will work with all departments and all levels of the organisation. The ideal candidate will possess an ability to learn quickly, strong organisation, communication, and execution abilities, and a passion for education technology.

Jobscope:

• Manage cross-functional strategic projects under the Chief of Staff’s guidance to help Geniebook achieve its mission of being the largest education company in Southeast Asia
• Coordinate with internal and external stakeholders to ensure effective communication and collaboration on key projects
• Provide high-level administrative support to the company, including monitoring key business metrics, planning and facilitation of leadership meetings and Company Round-Ups, and preparing reports to investors and the Board
• Explore and follow through on potential partnerships, new business opportunities, and new revenue streams for Geniebook
• Identify high-leverage opportunities for improvement within the company, devise solutions, and bring them to life to create organisation-wide impact
• Other ad-hoc tasks as required (no two days are the same!)

Job Requirements:

• Good Bachelor’s Degree in business administration or other relevant fields
• 1-2 years of work experience; outstanding fresh graduates with internship experience are also welcome to apply
• Passionate about education, the edtech industry, and/or creating impact
• Excellent project management and organisational skills
• Strong attention to detail and ability to prioritise tasks effectively
• Responsible, proactive, and resourceful in problem-solving
• Exceptional written and verbal communication skills and interpersonal skills
• Proficient in Microsoft Office / Google Suite and comfortable with technology
• Ability to work independently and collaboratively in a fast-paced environment
• Can-do attitude and a willingness to learn and adapt to changes

Job Description

• Preparation of financial proposals to be presented to clients.
• Assist with structuration of facilities and coordination with Lawyers and other Departments from the bank.
• Research on potential business opportunities and contribution to new business development.
• Preparation of credit applications.
• Monitoring of risk and financial covenant.

Skills & Qualification:

• Degree preferably in Finance or Accountancy and possess basic financial analysis skill
• Ability to communicate effectively both verbally and in writing
• Solid work ethic and integrity
• Strong attention to detail
• Ability to follow established procedures and policies
• Proficient PC skills including Excel, Word and Powerpoint software
• Ability to work closely and effectively with other teams
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Must be able to translate documents from French to English and vice versa

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

Reporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.

Your primary responsibilities include (but is not limited to):

• Rotation in the reception, concierge and executive lounge.
• According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our guests
• Handle irregularities and/or guests' feedback with accountability and in a timely manner, making appropriate recommendations.
• Supervise and manage the performance of the team - staffing, assigning of work activities, ensure consistent adherence with SOP, coach, train and conduct performance appraisal.
• Lead the team to provide lovable, real and sincere guest experiences at every touch point
• Managing the executive lounge - including breakfast, High tea and evening cocktail which includes serving of alcohol.

Candidate should possess minimum 2 years’ experience in similar capacity. You should be a dynamic and passionate individual, able to work independently under tight time lines and has excellent leadership and interpersonal skills.

This role requires you to perform rotating shifts across a 5-day week, 12 hours per shift.

We would like to hear from you if you are armed with excellent interpersonal and problem solving skills. Knowledge in OPERA system will be an added advantage.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek a senior project management manager to manage the Project management (PM) team and to drive the complex programs/projects, part of the control tower section.

Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.

Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.

Main responsibilities

§ Manage the list of CIB IT projects, collaborating with leadership across the departments and prioritize projects based on the business need.

§ Direct the work of Project managers and provides managerial oversight for multiple projects

§ Act as point of escalation for the Project management team.

§ Create and develop a governance structure for efficient stakeholder management

§ Promote the project management service

§ Develops organizational project management capabilities through training, coaching, and individual meetings/discussions

§ Develop strategy for control and governance structures to ensure desired outcomes across the projects

§ Monitor and analyse project metrics and to propose improvements and cost savings for future projects

§ Ensure successful delivery of all projects against cost, time, scope, quality and security measures

§ Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.

§ Clarify the needs of the client and translate them into rigorous requirement lists

§ Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues

§ Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact

§ Define, measure and report project KPI with right level of information

§ Identify right resource within teams and constitute / coordinate project team members

§ Report or escalate any important risk and issues to Sponsor and local management for appropriate action

§ Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal

§ Communicate to Sponsor any change with right level of information and manage to get his approval

§ Follow, report budget actual/forecast to project stakeholders and local management

§ Set relevant control in place to ensure that what has been delivered meets requirements validated

§ Manage and document the project hand over with production teams

§ Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 8 years of relevant experiences, ideally in a CIB banking environment.

§ Leadership

§ Excellent team management skills

§ Strong ability to understand the big picture

§ Ability to drill down complex issues to simple comprehensible terms

§ Demonstrated skill to work across functions, regions and cultures

§ Excellent problem solving and conflict resolution skillset

§ Strong communication with wide variety of individuals at all executive levels

§ Ability to Influence and motivate

Functional

§ Expertise in project cycle management and methodology

§ Ability to anticipate and manage risks

§ Hands on knowledge and understanding of Infrastructure main components

§ Strong project management experience with ability to work on multiple projects at the same time

§ PMP or other certification would be a plus

Technical

§ Experience in dealing with detailed IT Architecture in banking industry.

§ Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.

§ Exposure working with DevOps & Cloud technologies.

§ Familiarity in handling Cyber Security and regulatory projects.

§ Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.

§ Understanding of software development will be a plus

Other Professional Skills and Mindset

§ High organizational skills including time management

§ Excellent verbal and written communication across all levels of the organization

§ Team player mindset

§ Able to cope with multiple technologies, environment and teams, with high pressure

§ Good influencing, negotiation, conflict resolution and data analysis skills

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor