Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description & Requirements

Responsible for all aspects and functions of the Event Management Department; focus on Groups and Corporate Events, coordinate/manage all details with client requests from Sales Phase to Post Event Phase, maintain high standards of service.

As a member of the Sales & Marketing Division, develops and implements strategies or best practices that deliver products and services to meet or exceed the needs and expectations of the Ritz Carlton guests and employees. The position is responsible for meeting planner and employee satisfaction; and the financial performance of the department.

Essential:

- High school and college graduate

- A minimum of two years of hotel experience

- Knowledge of food and beverage service

- Knowledge of menu development and pricing quotation

- Ability to effectively communicate in English with guests, management and co-workers to their understanding

- Ability to provide legible communication

- Ability to compute basic mathematical calculations

- Familiarity with food and beverage cost controls

- Familiarity with Sales & Marketing tools

- Knowledge of Room Block Management

Desirable:

- Diploma or Degree in Hotel Management

- Previous experience in F&B

- Any previous culinary training

- Computer training (e.g. Word/Excel/Powerpoint)

- CMP (Certified Meeting Professional) Certification

- Proficient in Delphi Sales & Marketing System and Opera System

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Summary

As a Risk Management Executive, you will play a pivotal role in identifying, assessing, and mitigating risks across the organization. This position requires a proactive professional capable of ensuring compliance with regulatory standards and driving a strong risk-aware culture.

Job Description

• Develop and implement comprehensive risk management policies and procedures.
• Design, execute, and maintain Business Continuity Management (BCM) and Business Continuity Plans (BCP).
• Enhance employee awareness and understanding of risk management practices, including BCM and BCP.
• Collaborate with risk owners to conduct regular risk assessments and identify potential risks.
• Monitor risk exposure and ensure adherence to regulatory and organizational requirements.
• Provide training and ongoing support to staff on risk management practices.
• Conduct internal audits to verify compliance with risk management policies.
• Be willing to relocate or travel frequently to Batam as required.

Requirements

• Possess a degree in Engineering, Business Management, or a related field.
• Demonstrated ability to work collaboratively in a team and engage effectively with stakeholders at all levels.
• Strong analytical mindset with attention to detail and the ability to navigate complex challenges.
• In-depth knowledge of legal requirements and risk management procedures.
• Proven experience in developing and executing enterprise-wide risk management strategies aligned with business goals.
• At least 2 years of relevant experience in risk management and business continuity management, preferably in the electronics or semiconductor manufacturing sector.
• Willingness to participate in company-wide projects or activities as assigned.

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Role Overview:

The Channel Operations Executive is responsible for providing administrative support in live streaming and new media projects. This includes managing project plans, coordinating internal and external teams, and assisting in marketing activities to ensure the smooth execution of campaigns and initiatives.

Key Responsibilities:

• Monitor live broadcasts to ensure a smooth experience, aiming to increase viewer engagement, likes, gifts, and interaction between mentors and viewers.
• Collect and analyze key data such as live broadcast statistics, subscription changes, and gift income, and implement measures to optimize performance.
• Create promotional videos and edit/upload content as required.
• Manage online groups on the company’s platform to foster community engagement.
• Assist with online sales activities and other related tasks.
• Undertake additional responsibilities as assigned.

Requirements:

• Bachelor’s degree or higher (fresh graduates are encouraged to apply).
• Proficient in video and image editing tools (e.g., Jianying, Photoshop).
• Strong team player with a goal-oriented mindset, particularly in achieving sales and engagement targets.
• Creative and enthusiastic about the financial and investment industry.
• Demonstrates strong learning ability, excellent communication skills, logical thinking, and resilience under pressure.

If you lack experience but are eager to learn and passionate about the stock market and financial industry, we encourage you to apply and grow with us.

Company Platform, HOMILY LINK: https://web.homilychart.com/hljw/productdownload

The Business Management Team Lead will oversee the business management team, focusing on driving strategic initiatives, executing business strategies, optimizing operational processes, and achieving business objectives. This role requires strong leadership skills, a deep understanding of financial markets, and the ability to analyze and improve business performance.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop a team of business analysts and operations staff, fostering a high-performance culture.
• Project Management: Manage and oversee key projects related to process enhancements, technology implementations, and operational initiatives.
• Product Management: Lead product innovation and development initiatives; Support product onboarding and execution; Oversee end-to-end product lifecycle management.
• Client Engagement: Collaborate with relationship managers and client service team to ensure client needs are met and feedback is incorporated into operational strategies.
• Business Development & Marketing: Collaborate with marketing team on campaign planning to drive market positioning and brand awareness initiatives.
• Operational Excellence: Identify areas for process improvement, implement best practices, and streamline operations to enhance efficiency and effectiveness.
• Performance Metrics: Establish key performance indicators (KPIs) to monitor team and operational performance, making data-driven decisions to achieve targets.
• Regulatory Compliance: Ensure that business operations comply with industry regulations and internal policies, mitigating risks associated with non-compliance.
• Reporting: Prepare and present performance reports to senior management, highlighting achievements, challenges, and opportunities for improvement.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field.
• CMFAS qualifications in Securities, Derivatives, and Collective Investment Schemes, with valid MAS Representative License.
• Minimum 7 years of experience in business management or operations within a financial services or brokerage environment, with leadership experience.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Proficient in data analysis and financial reporting tools.
• Exceptional communication and interpersonal skills.
• Knowledge of regulatory requirements and compliance in the financial industry.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Our client is a Commodity Trading MNC with HQ in Japan, currently seeks a Freight Management Specialist to join their expanding team.

Reporting to the Freight Manager, the incumbent will be working in a team of 3 staffs. He / She will need to manage the full spectrum of freight operations such as chartering vessels for the transportation of dry bulk commodities, liaising with internal & external BAUs. The main duties will include overseeing all operational matters for the managed vessel, ensuring compliance with charter party agreements, voyage optimization, maximizing efficiency, minimizing cost, verifying shipping documents (B/L, LOI’s, pre-stowage plan), handling claim, monitoring & analyzing vessel performance metric, and data entry for vessel’s operation into the system.

Additionally, he / she will need to handle risk management which includes providing advice to Front Office in term of contract review & revisions to minimise group risk exposure.

Successful applicants can look forward to working in a structured environment with good company benefits.

REQUIREMENTS

• Min a Bachelor's degree in Maritime, logistics or a related field
• At least 3 year working experience in dry bulk freight management/ operations/ chartering work with excellent knowledge of the dry bulk shipping market
• Knowledge in international maritime regulations
• Working experience in voyage optimization software, or chartering systems (e.g., IMOS) a plus
• Experience in handling commodities such as coal, iron ore, bauxite, copper concentrate preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

A Building Maintenance Supervisor plays a crucial role in managing and overseeing the day-to-day operations of our BRAND NEW BUILDING. Their duties and responsibilities typically include the following:

Key Duties and Responsibilities:

1. Oversee routine maintenance, conduct regular inspections, repairs, cleaning, and adjustments of various systems (e.g., electrical systems, plumbing, HVAC, elevators) to ensure all facilities are functioning properly.

2. Manage and oversee cleaning services, landscaping, and waste management.

3. Supervise maintenance staff, cleaners, and security personnel.

4. Address tenant complaints and resolve issues promptly.

5. Maintain records of maintenance schedules, repairs, and inspections.

6. Respond to building emergencies such as power outages, water leaks, or security breaches.

7. Responsible for monitoring fire alarm activation, gas alarm activation, and water leak detection within the mall and Office premises.

8. Eye for detail and reliable, with high integrity and strong work ethic.

9. Monitoring and maintaining CCTV systems to ensure they are functioning properly.

10. Any other ad-hoc duties assigned.