Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment
Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns
To develop negotiation and presentation skills to communicate effectively and clearly to others
To understand of audience engagement and other business support functions
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
To develop company business campaigns and enhance campaign awareness and campaign visibili

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business.
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment
Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns
To develop negotiation and presentation skills to communicate effectively and clearly to others
To understand of audience engagement and other business support functions
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description

• In charge of company daily operation
• Hands on provide customer services
• Manage for staff's roster to avoid any lack of manpower
• Ensure client' satisfaction, provided great customer services
• Manage all office staffs and workers
• Make decision, work independently

Responsibilities

• At least 3 years related experience or above
• Must able to commit on weekend
• Positive attitude with a strong sense of communication with customer

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment
Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns
To develop negotiation and presentation skills to communicate effectively and clearly to others
To understand of audience engagement and other business support functions
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business.
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment
Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns
To develop negotiation and presentation skills to communicate effectively and clearly to others
To understand of audience engagement and other business support functions
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Responsibilities:

• Maintain restaurant’s cleanliness
• In charge of restaurant’s daily opening and closing
• Deliver good customer service
• Prepare different meals and cooking ingredients
• Assist Chef on kitchen operation
• Responsible for the cashiering, daily reports and other ad-hoc duties

Job Requirements:

• Minimum 1 year of working experience in F&B industry
• Candidate who is interested to pursue their career in F&B are encourage to apply
• Able to commence immediately

Job Title: Management Trainee

Location: Tiong Bahru/Punggol/Alexandra

Working Hours: 44 hours per week (1 week 5 days 1 week 6 days)

Salary: $2700-$3500

Job Responsibilities:

* Take charge of Quality, Service, and Cleanliness assurance within the cafe operations

* Supervise cafe operations, cash control, and shift management

* Manage a high-performance team and develop their talents

* Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

* Make every effort to let customers feel welcome with friendly and uncompromising service.

* Supervise operations in outlet and serve customers.

* Handle customer complaints, maintaining good customer relationships.

* Progressively master the skills to run restaurant operations.

Requirements:

* Minimum Qualification Degree in any field

* No Experience required

* Good communication and leadership skills

* Determined and capable to work under pressure in a fast-paced environment

* Diligent team player passionate about F&B operation

Job Title: Management Trainee

Location: Tiong Bahru/Punggol/Alexandra

Working Hours: 44 hours per week (1 week 5 days 1 week 6 days)

Salary: $2700-$3500

Job Responsibilities:

* Take charge of Quality, Service, and Cleanliness assurance within the cafe operations

* Supervise cafe operations, cash control, and shift management

* Manage a high-performance team and develop their talents

* Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

* Make every effort to let customers feel welcome with friendly and uncompromising service.

* Supervise operations in outlet and serve customers.

* Handle customer complaints, maintaining good customer relationships.

* Progressively master the skills to run restaurant operations.

Requirements:

* Minimum Qualification Degree in any field

* No Experience required

* Good communication and leadership skills

* Determined and capable to work under pressure in a fast-paced environment

* Diligent team player passionate about F&B operation

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited

to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited

to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Exciting Career Opportunity: Management Associate

Location: Robinson Road, Singapore (Hybrid Remote)

Are You a Fresh Graduate Looking to Accelerate Your Career in Leadership?

Join Exodus Capital as a Management Associate and embark on a structured development program designed to equip you with the skills, knowledge, and experience to become a future leader. We’re looking for ambitious individuals ready to take on challenges, grow professionally, and make an impact in the finance industry.

Why Join Us?

At Exodus Capital, we are committed to developing top talent and providing a platform for you to thrive in your career. Here’s what we offer:

Competitive Compensation & Rewards:

• Monthly Salary: $4,000–$6,000 (before bonuses).

• Incentives: Performance bonuses, signing bonuses, and rewards for outstanding achievements.

Comprehensive Development Program:

• Hands-on experience across key business areas such as investment management, business strategy, and client engagement.

• Structured mentorship from seasoned leaders to guide your growth.

• Tailored training programs in leadership, finance, and strategic planning.

Exciting Perks & Benefits:

• Annual company trips to destinations like Asia-Pacific, Europe, and the USA.

• Vibrant team culture with team-building events and recognition programs.

• Convenient hybrid work model with flexible hours (Monday to Friday, 10 AM to 5 PM).

• Office located 5 minutes from Telok Ayer MRT for easy commuting.

Your Journey as a Management Associate

As a Management Associate, you’ll rotate through various business functions, gaining in-depth exposure to the operations and strategy that drive our success. Your responsibilities will include:

• Participating in cross-functional projects to understand different business areas.

• Assisting senior management in executing growth strategies and business initiatives.

• Building relationships with clients, partners, and stakeholders to contribute to business development.

• Learning and applying financial tools to evaluate investment opportunities.

• Managing and analyzing data to provide insights for decision-making.

• Leading small teams or initiatives as part of your leadership development.

About You

We’re looking for individuals with the following qualities:

• A diploma or degree from a recognized institution (any field).

• A proactive attitude, strong ambition, and willingness to take on challenges.

• Excellent interpersonal and communication skills to build relationships.

• Strong analytical and problem-solving abilities.

• A passion for leadership and a desire to grow within the finance or business sector.

• No prior experience required—we provide all the training you need!

Why Choose Exodus Capital?

At Exodus Capital, we see every Management Associate as a future leader. Our structured program ensures you’ll gain hands-on experience, grow your skills, and receive the support you need to excel in your career.

Ready to Start Your Leadership Journey?

This is your opportunity to build a rewarding career in a company that values growth, innovation, and collaboration.

Apply now to join Exodus Capital as a Management Associate, and take the first step toward becoming a leader in the finance industry!

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in any field;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Candidates will go through a minimum 6-12months of training, candidates who complete the training will have the opportunites to assign as Outlet Manager.
• Successful applicants will have the opportunity to assign assignments at oversea branches.
• Working Hours: 6 days work a week, shift based on outlet' s schedule.

Key Responsibilities

• You have the ownership, responsibility, and leading a team to drive the performance of assigned Strategic Client’s.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Minimum 3 years’ experience in client management for transportation industry.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

Key Responsibilities

• You have the ownership and responsibility of driving assigned Strategic Client’s performances.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!