Roles & Responsibilities

Responsibilities

• Contributing to the business development for our Logistics and Business Management Division in the Southeast Asia, India, and Middle East region, including customer segmentation, development of go-to-market strategy, development of new service offerings, marketing plans, leading business development and sales opportunities.
• Developing and implementing new risk and regulatory strategies, and policies of Business Development in our Logistics business.
• Supporting Partners and advisory in the development of Logistics strategy.
• Monitoring, analysing, and communicating emerging Logistics Business trends.
• Identifying, researching, evaluating and/or resolving Logistics issues impacting to the business, including conducting control reviews or gap analysis for existing processes, as needed.
• Analysing and reporting operational Logistics events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviews.
• At the local entity level, maintaining oversight of the entity’s compliance with local regulations on Logistics Business requirements.
• Assisting with various ad-hoc initiatives and projects taking place across the border business.

Requirements

• The successful candidate will be bachelor’s degree qualified with more than 7 years’ working experience in Warehouse, Flight Forwarding, 3rd Party Logistics, Logistics, Sales & Marketing.
• You will also be described as someone with excellent communication and interpersonal skills to deal with the senior stakeholders within the group.
• Experience in Warehouse Management, Supply Chain Management, Third Party Logistics Business Development, Flight Forwarding and operation process.
• Experience in SAP/WMS (System Analysis Program/Warehouse Management System) or Experience in customizing Logistics Management System.
• Experience in collating and proposing Pricing Benchmarks through competitive analysis from market data.
• Strong analytical skills including the ability to think critically and logically, creative problem solving and excellent decision-making skills.
• Due to the significant interaction with Japan Based Stakeholders, Japan Headquarter, Regional Office and the Japanese market, fluency in Japanese language spoken and written is essentially a MUST for reports, proposals, and presentations with a proven ability to produce, review and edit written documentation.

Job description

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Responsibilities:

Customer Relationship Management:

Respond promptly to customer inquiries via phone, email, or in-person, maintaining a professional and courteous demeanor.

Cultivate and maintain positive relationships with existing customers, providing them with information, support, and exceptional service.

Assist in identifying and contacting potential new customers or leads.

Administrative Support:

Organize and maintain sales documentation, contracts, and records.

Prepare and manage sales presentations, proposals, sales quotations, and sales orders.

Follow-up on status of Sales Quotation and Sales Orders.

Prepare and distribute sales-related reports as needed.

Order Processing:

Process sales orders accurately and efficiently, ensuring timely delivery to customers.

Coordinate with the warehouse or shipping department to track and manage order fulfillment.

Monitor, update and check sales order backlog against customer request delivery time & quantities

Resolve any order-related issues or discrepancies.

Data Management:

Maintain and update the customer database with accurate and relevant information.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Inventory Management:

Assist in monitoring and managing inventory levels to ensure product availability.

Coordinate with the procurement or production team to meet customer demands.

Communication:

Maintain effective communication channels between various departments, ensuring seamless coordination.

Communicate changes in pricing, product availability, or promotions to the customers

Other Responsibilities:

- Be open to taking on ad-hoc tasks and assignments as directed by the department head or supervisor.

Qualifications

Bachelor's degree or equivalent experience

3+ years' experience in sales related role and or customer service

Well-organized with an aptitude in problem-solving

Strong verbal and written communication skills

1. Be responsible to support day-to-day operations in warehouse by ensuring adequate manpower to perform warehouse duties.
2. Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution.
3. To fulfill customer request and immediate resolve if complaint raise.
4. To ensures all inventory transaction are completed within the timeline and maintain stock accuracy.
5. To conduct inventory count and assist to verify stock discrepancies.
6. To ensures the security and accountability of materials and goods with inventory control.
7. To ensure filing of documents is completed on time and accurately.
8. To organize the layout of warehouse and ensure effective utilization of warehouse spacing.
9. To supervise a team of assistant supervisor and material handlers for stuffing and un-stuffing of containers for export and import shipments.
10. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
11. Suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure.
12. Evaluate the performance of assigned personnel and provide training experience, conduct disciplinary action and recommend dismissal as require.
13. Ensure functional activities integrate with organizational requirements for quality management, regulatory compliance and customer needs.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).