Flex Logistics is a fast-growing Healthcare Supply Chain On Demand startup in Singapore. For more details, please visit our website https://www.flexlogistics.sg/. We are in the hunt for a highly driven, motivated and aggressive Management Trainee to join our highly talented team in a fast-growing startup at the early stages of growth.

What you can expect?

Direct exposure and training with Founder and inner workings of a start-up. Potential growth opportunities within the firm

We are looking for?

1. Talented individual who is not afraid of challenges and failure

2. People who is able to work in ambiguous environment

3. Strong entrepreneur spirit and able to think out of the box

How you’ll shape our journey

• Learning all aspects of company’s businesses and to acquire skills needed to assume a management position.
• Provide full spectrum of administrative and operational support in day-to-day business operations and project management.
• Develop and review project plans, track issues, facilitate and coordinate with various team players effectively.
• Learn the management viewpoints, company policies and best practices through assignments and rotations in various business units.
• Study existing work flow and assist with the revising and development of processes and procedures to enhance overall organisational efficiency.
• Provide leadership and direction for the day-to-day activities and planning.
• Manage and evaluate daily operations liaising with internal staffs, contractors and optimize operations.
• Developing, coaching and disciplining staffs.
• Monitor and evaluate departmental financial KPIs, ensuring that cost-control measures are in place, targets are met, and improvements are continuously implemented.
• Ensuring Health, Safety Security and SOP’s requirements and procedures are understood, implemented and compiled by all staffs and external contractors.
• Assist the Accounting and Operations team with fact-checking financial data, resolving discrepancies, and preparing reports.
• Contribute to team and organization’s special projects
• Brainstorm ideas for business development.
• Perform any other reasonable duties as assigned

We are looking for?

· Degree holder in any fields (preferabbly Degree in Accounting, Finance, or any related field)

· No experience required as on job training provided

· Possesses an open mind and willing-to-learn attitude

· Meticulous and have an eye for details

· Talented individual who is not afraid of challenges and failure

· People who is able to work in ambiguous environment

· Strong entrepreneur spirit and able to think out of the box

· Team player with a positive, pleasant & outgoing personality

· Proficient in MS Excel, with advance knowledge in Excel an advantage

· Fresh graduates are welcome to apply

· Self-motivated & results oriented

· Independent & resourceful

· Competent in problem solving & possess strong analytical skills

· Able to multi-task in a fast-paced environment

· Good communication skills

This role reports directly to the Founders and CEO of the firm

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] (WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Follow and assist the driver to load and unload goods from the truck.

Others duties as assigned. Local deliveries to customers.

Delivery of products related to IT products, household items, and other general goods.

Working hours: Mon-Fri: 8.30am to 5.30pm

Sat: 8.30am to 12.30pm

OT + AWS + Medical Coverage + Annual leaves

Picking and packing.

Labeling and checking of goods.

Loading and unloading.

Receiving of goods.

Other duties as assigned.

Require : Able to opdate stacker or reach truck or forklift

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin)

An expanding Supply Chains Logistics Company has positions for Class 4 Driver.

At least 1 yr experience in warehouse/ 3rd Party Logistics operation.

Knowledge of Cargo Clearance and Singapore Roads.

Possess a valid Singapore Class 4 driving license.

Singaporean/ PR shall apply.

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin).

Job scope:

1. Sorting of Cards

2. ⁠Packing of Cards for mailing

3. ⁠Arranging for courier services

4. ⁠Performing Data Entry

5. ⁠Arranging storage for Cards

Working from 12pm to 3pm for 5 days a week between Monday to Friday.

Working place is a Warehouse located at Ubi Road 1, nearest MRT is Macpherson (Blue Line)

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. lifting operations, loading / unloading, stuffing/unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess class 3 driving license
• Possess forklift license, rigger/signalman cert, lifting supervisor cert, WAH cert will be an advantage
• Able to start work with short notice

Responsibilities

• Conduct pre-operational checks on prime mover and chassis and communication system before executing job operation
• Ensure that the vehicle is in good condition for delivery & collection of containers and loose cargoes on timely
• To adhere and to abide with all Singapore ports, shipyards and road safety rules and regulations
• Report vehicle issues & accident to Controller
• Follow job orders given by Controller
• Transport container and loose cargoes according to the assigned schedule

Requirements

• Primary or Secondary school education
• Able to understand basic English & Mandarin
• Minimum 2 years of working experience as Prime Mover Driver
• Possess Class 4 or 5 license
• Good driving record with no traffic violation record
• Some working experience in Container or Loose Cargo
• Able to start work immediately or short notice
• Able to work independently and/or as a team

Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. Lifting operations, loading / unloading, stuffing / unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess class 3 driving license
• Possess forklift license, rigger / signalman, lifting supervisor, WAH cert will be an advantage (those without will be sent for training)
• Possess some computer knowledge to input data into Warehousing Management System
• Those without experience but willing to learn with positive attitude are welcome to apply.
• Able to start work with short notice

Responsibilities:-

• Carry out in-yard / out-yard, stuffing / un-stuffing and loading / unloading operations
• Perform lifting operations
• Assist in forklift, chassis and heavy vehicles maintenance
• Daily maintenance and housekeeping of working area
• Able to carry out tasks proficiently and safely
• Ability to anticipate job activities, prepare tools and equipment
• To maintain high standard of productivity and safety through proper work attitude
• To maintain personal health so as to meet the physical demand on site.
• Other ad hoc operations duties.

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess forklift license, rigger / signalman cert, lifting supervisor cert, WAH cert will be an advantage (those without will be sent for training)
• Possess some computer knowledge to input data into Warehousing Management System
• Those without experience but willing to learn with positive attitude are welcome to apply.
• Able to start work with short notice

Responsibilities

• Assist in maintaining of building facilities on timely - servicing, inspection, equipment re-certification etc..
• Undertake minor repair and maintenance work.
• Conduct daily facilities inspection to identify any defect
• Determine and analyze the cause of defects, breakdowns and faults & provide suggestions to prevent any future occurrences
• Liaise and supervise contractors on facilities repair / renovation works to ensure acceptable standard of work
• Ensure that only authorize users have accessed to locked venue
• Other tasks as assigned by the Management

Requirements:

• Diploma holder in M&E / Civil Engineering or its equivalent
• 2 years of work experience in Facilities & Building Management
• Can work under minimal supervision and is pro-active

Responsibilities

• AR / AP function and data entry
• Check and update vendor invoices
• Fax and post customer invoices
• Read and record photocopier machine meter reading
• Arrange for photocopier machine maintenance and servicing
• Handle daily outgoing postage
• Handle petty cash claims and cash reimbursement when necessary
• Ensure all cheques received are being bank in accordingly
• Prepare documents for vehicles’ inspection at JIC
• Road tax renewal
• Keep record of stationary, uniforms, safety shoes, pantry groceries and top up accordingly
• Any other ad-hoc duties assigned

Requirement

• Minimum Nitec/O level
• Computer literate
• At least 1 years working experience in accounts department

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Description

- Email correspondence with customers.

- Monthly invoicing to customers.

- Assisst department head on general administrative duties.

Requirements

- ITE / 'O' Level and above qualification.

- Able to work 5.5 days per week.

Benefits

- Yearly increment and performance bonus.

- Transport provided at designated pick up point.

- Monthly incentive.

- Monthly insurance allowance.

Job Description

• Timely collection and delivery of container (eg. Import, Export etc) and cargoes.
• Perform daily checks on vehicle and ensure vehicle is in good condition prior before start of the day.
• Ensuring proper documentation e.g. delivery notes, pick up orders etc
• Comply to road & traffic rules while on duty
• Perform ad-hoc or other ad-hoc duties as assigned

Job Requirements

• Possess a valid Class 4 driving license
• Experience in driving Prime Mover Truck will be advantage, OJT will be provided basic $2000.
• Familiar with routes and roads in Singapore
• A team player with good communication and interpersonal skills

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

Responsibilities:

• Perform trucking activities
• Truck motor vehicle to the required destination and ensure that the request is completed on time

Requirements:

• Class 4 driving licence
• Those with relevant experience is preferred

Others:

• Working hour: 5.5 days a week
• Daily subsidized lunch
• Medical, dental & insurance benefits

*Job Summary:*

Responsible for managing procurement, logistics, and supply chain activities for projects in Singapore, ensuring compliance with government regulations, manufacturer standards, and company policies.

*Key Responsibilities:*

*Procurement Management:*

1. Conduct market research on Singapore material market, including government regulations, manufacturer resources, and material production standards.

2. Coordinate subcontracting bidding and inquiry work.

3. Manage domestic material suppliers, including potential supplier inspections, data collection, and qualified supplier reviews.

4. Receive, review, and register procurement plans in the ledger.

5. Conduct bidding/inquiry procurement, prepare and review bidding documents, and negotiate contracts.

*Logistics and Supply Chain Management:*

1. Familiarity with Singapore customs policies and procedures.

2. Research domestic transportation agents, ports, customs clearance processes, and permit requirements.

3. Track shipment of domestic equipment, manage customs clearance documents, and publish shipping information.

4. Manage unloading ships at ports, customs clearance, and domestic transportation.

5. Ensure transportation safety and obtain necessary permits for large-scale transportation.

Data Management and Administration:

1. Maintain procurement management ledgers (planning, contract, invoice, guarantee).

2. Organize and archive paper-based materials.

3. Manage funding plans, review and submit domestic procurement invoices, and track payments.

4. Balance inventory management of domestically procured materials.

5. Utilize project cost management software.

*Risk Management and Quality Control:

1. Identify and control procurement management risks.

2. Lead quality control of domestically procured materials.

3. Ensure delivery schedules meet project milestone requirements.

4. Manage safety of unloading and transportation of materials.

*Claims and Insurance:*

1. Provide documents required for insurance claims (bills of lading, certificates of origin, etc.).

2. Coordinate logistics companies to issue damage, loss, and accident report materials.

*Requirements:*

- Familiarity with Singapore material market, customs policies, and logistics procedures.

- Strong organizational, communication, and negotiation skills.

- Ability to manage multiple tasks and deadlines.

Purpose of the Role

The Solution Manager is responsible for the effectiveness of solution design in PSABDP contract logistics function globally. This role is focused on analysing complex information from various angles and creating cost-efficient, operationally viable, and innovative solutions to meet customer needs. Additionally provide support for the operational improvement and reengineering of existing processes and setups to maintain competitive cost levels.

Key Responsibilities

Customer (Internal & External)

§ Liaise with PSABDP customers and business development staff to understand customer supply chain requirements

§ Provide analysis and design support in the pursuit of new business, operational implementations and re-engineering initiatives

§ Collect and analyze data relating to logistics operations

§ Utilize PSABDP’s Standard tools for developing, modeling, evaluating and selecting appropriate solution options

§ Clearly outline solutions in appropriate formats for presentation to customers. Participate in customer presentations where required

§ Drive collaborative efforts between country and product leaders within PSABDP to meet the customer needs

§ Work with external consultants to deliver solution design projects namely customer RFQ responses, renewal

§ Provide guidance to subordinates in complex solutions design

Process

§ To gather data collection and verification of assigned project

§ To discuss and alignment on designed solutions with Contract Logistics Head, operation team, Business Development team and other key stakeholders before submission

§ To generate and update documents for knowledge management based on individual experience of Business Development and projects completed.

§ To innovate and improve in working practices facilitating to the development of the team methodology

§ To promote the best practice with peer manner and team attitude. For example, development of resource planning, development of Knowledge Management

§ To support a continuous improvement activity for current operations

§ To act as the internal focal point for access to Logistics Solutions expertise

§ To ensure that all recommended solutions, implementation plans, meet the requirements

§ To provide general local administrative support to divisionally based business development and solutions team members

§ To report on agreed format on monthly basis, information required for development team meetings

§ Develop effective customer presentation of the appropriate solutions as part of the pursuit teams

§ To develop a productivity data base of existing operations and cost database of vendors, assets/Capex, Labor, MHE, Costs, and all other information used in developing Solutions.

Required Skills, Experience and Educational Qualifications

Experience

· 5+years’ experience with a wide variety of solution design across different industries. Experience in Life Sciences, Chemical, Electronics & related verticals will be seen a positive

· Experience in working with regional/ global teams

· Demonstrable understanding of logistics and supply chain management design principles, and demonstrates the ability to utilize this understanding in the sales process

· Understanding in market sectors outside of our core listed above

Education

· Degree in relevant discipline

· Masters in relevant discipline

Key Capabilities & Competencies

· In-depth knowledge of warehousing, transportation, and broader supply chain topics

· Strong Knowledge of the Contract Logistics Business

· Advanced Computer Proficiency ( MS Excel, Word, PPT, Visio)

· Understanding of modeling/simulation/CAD tools such as AutoCAD is desirable.

· Know-how of process flow diagrams, time & motion studies

· Analytical skills

· Communication/ Presentation skills

· Customer centric

· Self Starter

· Result Driven

Business Competency

Customer Orientation: Focused on identifying and understanding customer’s needs. Assist customers in an efficient and engaging manner.

Planning & Organizing: Set clear and realistic goals and objectives. Establish courses of action and sequences of steps to ensure that activities and objectives are efficiently achieved. Good personal organizational skills. Schedule time effectively and uses efficient work methods and tools.

Decision Making: Timely and appropriate choices based on accurate analysis and experience. Use of sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.

Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.

Cross Border Thinking: Has a holistic mindset and stays abreast of important trends that may affect our competitiveness as a group. Manages the business, giving priority to the international position of our company.

Strategic Focus: Able to discern key trends in the contract logistics business, identify opportunities and formulate strategies to take advantage of such trends and opportunities.

Personal

Influencing: Able to persuade others of the value of an approach or idea. Gains commitment and support and gets others to willingly take action.

Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, clarifies information as needed.

Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Not easily deterred when obstacles or delays are encountered.

Job Summary

The Security Architecture and Solutioning role provides the architecture and solution in the development and implementation of cybersecurity strategies. He/she will be involved in creating clear and engaging architecture planning, strategizing, implementation and coordinate the acquisition, implementation and building of cybersecurity system/tool; assisting in the execution of security system and ensure smooth transition of the system to Security Operation team.

The role is required to collaborate with internal and external stakeholders (Technology Office, Enterprise Risk, Strategy & Transformation, the authorities) to effectively achieve the desire result.

The role must be instrumental in assisting other technology projects to meet regulation and responsible to authorities’ enquiries.

He/she has passion for cybersecurity, with a strong desire to learn and grow in a dynamic environment.

The personnel have exceptional cybersecurity and communication skills, a general understanding of cybersecurity principles, and the ability to translate complex technical concepts into clear and concise messages for all relevant stakeholders.

Job Responsibilities

Support infrastructure operations
Lead the team in the delivery of optimal infrastructure operations
Oversee the technical analysis of complex software, hardware and infrastructure equipment for integrated infrastructure operations
Review documentation and improve processes administration, installation, configuration and troubleshooting
Present findings and advise on infrastructure capabilities and limitations

Maintain infrastructure
Lead the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
Coordinate the execution of infrastructure maintenance activities such as change requests and maintenance routines
Review the quality of the work undertaken by technical staff

Optimise infrastructure performance
Lead initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
Monitor the relationships between the infrastructure users and applications
Support regular audits, infrastructure testing and implementation
Develop reports regarding infrastructure security, performance, and availability and key operational metrics including performance, utilisation, throughput and capacity

Resolve infrastructure incidents
Simulate user problems to resolve operating difficulties
Improve existing issue resolution methods and techniques
Assist senior leaders in disaster recovery planning and testing
Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
Provide guidance and/or training for less-experienced staff to resolve more complex problems

Professional Qualifications & Relevant Experience

· Bachelor Degree in Risk, Cybersecurity or related field

· 8 to 10 years of relevant experience in cybersecurity roles

· Proficient in MS Office Applications / Microsoft Power Platform Applications and social media platforms

· Positive attitude and willingness to learn

· Strong written and verbal communication skills

· Basic understanding of cybersecurity principles and best practices

· Ability to explain technical concepts to non-technical audiences

· Strong attention to detail and a commitment to maintaining accuracy and consistency in all communications.

· Self-motivated and proactive, with a demonstrated ability to work independently and take ownership of assigned tasks.

· Ability to manage multiple tasks simultaneously and carry out tasks which are assigned by the Management.

Job Requirements

Working Hours: Monday to Friday, 8am to 530pm

Working Location: Toll City, 60 Pioneer Road