Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

• Handle planning and deployment of crane operators and drivers;
• Direct drivers, advising them on all loading and unloading of consignments and goods;
• Respect the law on road traffic and the traffic of goods;
• Provide accurate routing information to ensure that delivery times and locations are coordinated effectively
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Position Title: Sales Executive
Location: Singapore
Employment Type: Full-time

Job Summary

We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving sales to meet or exceed targets. This role requires strong interpersonal skills, a customer-focused approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Client Acquisition: Identify and pursue new sales opportunities through leads, referrals, and networking.
• Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Sales Targets: Achieve or exceed monthly and quarterly sales goals.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively communicate benefits to potential clients.
• Market Analysis: Monitor industry trends and competitors to identify new opportunities.
• Proposal Preparation: Prepare and deliver persuasive sales presentations and proposals tailored to client needs.
• Negotiation: Negotiate contracts and close sales while maintaining profitability.
• Reporting: Maintain accurate sales records and prepare regular reports on sales performance and market feedback.

Qualifications & Skills

• Diploma or degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience in sales or a similar role is preferred.
• Excellent communication, negotiation, and presentation skills.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.

Employment Compliance with MOM Regulations

This job role complies with Singapore’s Ministry of Manpower (MOM) regulations and incorporates the following measures:

1. Fair Consideration Framework (FCF):The position will be advertised on MyCareersFuture.sg for at least 14 days to ensure fair consideration of Singaporean candidates before exploring foreign talent.
   
2. Tripartite Guidelines on Fair Employment Practices (TGFEP):The recruitment process adheres to merit-based hiring practices, with no discrimination based on age, gender, race, religion, marital status, or disability.
   
3. Work Pass Compliance:Employers will ensure that any foreign hires meet the criteria for Employment Pass (EP) or S Pass, including salary thresholds, qualifications, and work experience.
   
4. Flexible Work Arrangements (FWAs):The company complies with MOM’s requirements for formal flexible work arrangement (FWA) requests to support work-life balance.
   
5. Background Verification:All shortlisted candidates will undergo thorough background checks to validate qualifications and work history.
   

Salary & Benefits

• Attractive salary with performance-based commissions and incentives.
• Opportunities for career advancement and professional development.
• Comprehensive medical and wellness benefits.
• Hybrid or flexible work options available.

How to Apply

Interested candidates are encouraged to submit their resumes and cover letters to [email address] by [closing date]. Shortlisted applicants will be contacted for further discussion.

Technical Team Leadership

Lead the technical team by assigning tasks, monitoring project progress, and providing guidance.

Recruit, train, and develop team members to enhance overall team capabilities.

Project Management

Plan, execute, and manage technical projects to ensure timely and high-quality delivery.

Collaborate with clients, vendors, and internal teams to define requirements and resolve issues.

Technical Support & Innovation

Oversee the planning and optimization of the company’s technical architecture to ensure system stability and scalability.

Stay updated with the latest technologies and trends to drive innovation and continuous improvement.

Problem-Solving & Decision-Making

Provide strategic technical direction and make data-driven decisions to overcome challenges.

Ensure the alignment of technical strategies with business objectives.

Immediate Vacancy - CLASS 3 DELIVERY DRIVER

• VB + Allowances + Trips Incentive + Overtime + Performance Bonus
• Medical Benefits
• Leave encashment
• Cash incentive for driver referral program
• Fast-paced, passionate and energetic work culture

Job Requirement and Description

• Reporting workplace: West
• Possesses Class 3 Driving License.
• Able to commit to 5 or 6 days work week
• Driving of 14ft Lorry available
• Salary & Working hours depend on the project you are allocated to.
• Able to work independently.
• Candidates with prior delivery experience and good road knowledge will be preferred.

Interested parties please whatsapp +65 9129 0766

Thank you!

Responsibilities

Finance Activities

• Responsible for the accuracy, timeliness, effectiveness and efficiency of monthly journals, daily data entries and processes in the areas of Account Receivables, Account Payables, banking, month-end closing and quarterly GST reporting
• Processing of cheque and online payments
• System update of local Accounts Payable payment vouchers
• Posting and review of vendor invoices
• Reconciliation of vendor monthly Statement of Accounts & preparation of monthly payment cycles
• Monthly and weekly Accounts Receivable follow up to customers & coordination with cross functional departments
• Monthly reconciliation of Balance Sheet items
• Assist in monthly and year end audits, including audits for certifications such as ISO and TISAX
• Ensure proper filing of daily transactions
• Perform other finance/accounting tasks as required.

Admin Activities

• Office Management: Oversee daily office operations, ensuring a smooth and efficient working environment for all staff
• Inventory Management: Manage and maintain inventories of office supplies such as stationery, printer consumables (including maintenance), and other office materials
• Purchasing & Procurement: Coordinate the purchasing of office equipment, including printers, furniture (chairs, tables, pedestals), and other office items or devices as needed
• Asset Inventory Management: Track, issue, and maintain company devices such as laptops, desktops, phones, and other electronic equipment, ensuring proper management and maintenance (including asset tagging)
• Health & Safety: Support the maintenance of a safe and compliant office environment, ensuring adherence to health and safety standards
• Perform other administrative tasks as required

Requirement

• Diploma in Business/Finance/Accounting or equivalent
• Minimum 2 years' experience in a similar capacity
• In-depth knowledge of accounting principles and practices
• Highly organized and detail oriented
• Self-motivated and proactive, capable of working independently while effectively prioritizing and managing time to meet deadlines.
• Efficient and productive
• Strong sense of ownership, demonstrating accountability and taking full responsibility for tasks and projects assigned
• Proactive mindset, always seeking to improve processes, identify efficiencies, and implement effective solutions to enhance performance
• Strong interpersonal skills, with the ability to collaborate and build positive relationships across teams and departments
• Strong written and verbal communication skills in English

Job Description

- weekdays: 7:00 a.m. to 2:00 p.m.

- roster will be provided

- prefer applicants residing in the east

- Safely and efficiently deliver goods to customers' locations within the assigned area
- Ensure accurate and timely delivery of goods
- Maintain cleanliness of the delivery van
- Adhere to all traffic laws and regulations
- Follow delivery schedules and routes provided by the supervisor
- Report any vehicle or delivery issues to the supervisor

- Perform other ad-hoc duties where required

- Assist with other tasks assigned by the operations manager as needed

Requirements

- Valid driving license with clean driving records preferred
- Strong time management skills
- Ability to work independently with minimal supervision
- preferably 1-2 years of relevant work experience as a van driver
- Physically fit

- Retirees/Students welcome

- Part-time positions available too. Feel free to WhatsApp +65 96181820 for more details

Job Title: Logistics Assistant/Executive (ID1601)
Location: Woodland, walking distance from Admiralty MRT
Working Hours: Mon to Fri, 9am to 6pm
Salary: $2500-$3000
Benefit: 14 days AL with additional 1 day every subsequent year, up to max 18 days, Variable Bonus

Job Description
• Oversee end-to-end air freight logistics operations, planning and booking to tracking and delivery, ensure timely shipment of goods.
• Receiving and sorting of incoming goods
• Collaborate with warehouse for inventory and shipping.
• Ensure proper storage allocation for incoming goods.
• Arrange transportation for local deliveries.
• Monitor and manager current stock levels, generating reports to track inventory movement.
• Ensure on-time delivery of goods to customers.
• Any other ad-hoc duties as and when is required.


Requirement:
• Proficient in Microsoft Office
• Excellent writing and verbal communication skills.
• Ability to multi-task and work in a fast pace environment
• Confident, self-motivated and result-oriented.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We have an opening for a Research Fellow (Transportation) in areas related to connected and automated vehicles (CAVs). Specifically, we expect the selected candidate to lead and pursue high-quality research on intelligent transportation systems, including but not limited to traffic control in urban and highway contexts, vehicle dynamics and control, and optimization of transportation infrastructure. In addition to research, the selected candidate is expected to help draft research proposals and supervise graduate and undergraduate students.

Job Requirements

• Possess a PhD degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or other closely related fields
• Research experience in Intelligent Transportation Systems with excellent publication record
• Good programming and analytical skills.
• Expertise in control theory, optimization, game theory, and machine learning is highly preferable .
• Good technical proposal writing and presentation skills.
• Able to plan and organize well and adhere to the deadline.
• Able to perform research in a multidisciplinary team.
• Open to fixed-term contract.

Job Responsibilities:

• Interface with customer and optimizing quality of service, business growth and customer satisfaction
• Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
• Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
• Serve as backup to internal support group
• Set up customer database, process bookings and executes pertinent orders
• Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs
• Prepare quotations
• Maintaining internal/external KPIs and SOPs to meet customer requirements
• Any other ad-hoc additional functions mandated by Management

Skills / Requirements:

• Import/Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Understanding of profitability and loss and how to plan to drive growth
• Excellent verbal & written communication skills
• Exceptional customer service and follow up skills
• Responsible for booking, customs clearance, communication with foreign agents.
• Coordinate with overseas and local branch for operation and rate issues.
• Develop new business from existing customers to increase business volume and contribute to profits of the company
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial
• Proficient in Microsoft Office Applications
• 5.5 days work week, 9am - 6pm (Mon - Fri) 9am - 1pm (Sat, work from home)

Position Overview

The Director, Client Management APAC will lead the Client Management function, overseeing its four sub-functions to ensure exceptional client experiences, operational efficiency, and business growth. This senior leadership role is based in Asia Pacific and reports directly to the Head of Commercial Asia Pacific. The role demands strategic vision, operational expertise, and a client-centric approach to drive long-term success.

Key Responsibilities

1. Strategic Leadership

• Create and implement strategies for Client Management aligned with company goals.
  Promote collaboration across teams to ensure excellent service and client satisfaction.

2. Sub-Function Oversight

• Oversee new client onboarding for smooth integration and proactive engagement.
• Ensure operational excellence for key accounts through KPI monitoring and process improvements.
• Foster a client-first approach in customer service, emphasizing responsiveness and innovation.
• Manage documentation processes for accuracy, compliance, and efficiency.

3. Client Relationship Management

• Build and maintain strong partnerships with strategic clients.
• Handle escalations effectively to maintain trust and satisfaction.

4. Operational Excellence

• Track performance metrics to drive continuous improvement and meet client needs.
• Innovate and optimize processes to stay competitive.

5. Team Leadership & Development

• Lead and mentor a collaborative, high-performing team.
• Provide training to align team skills with organizational goals.

6. Financial and Business Growth

• Manage budgets effectively to maximize impact.
• Boost client retention and revenue through exceptional service and value delivery.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field (MBA preferred).
• 10+ years of experience in client management, customer service, or a related leadership role in logistics or freight forwarding.
• Strong strategic and operational skills, with a proven track record of delivering client satisfaction and business growth.
• Excellent interpersonal, communication, and negotiation skills.
• Familiarity with air freight documentation processes and regulatory compliance.
• Demonstrated ability to lead and inspire cross-functional teams in a dynamic environment.
• Proficiency in data analysis, performance metrics, and process optimization.
  

Job Scope

1. Strategic Leadership

• Develop and implement strategies for key account management and business growth.
• Drive revenue and expand market share in the freight forwarding sector.

2. Key Account Management

• Build strong relationships with high-value clients.
• Ensure service excellence and monitor account performance.

3. Business Development

• Identify and pursue new business opportunities.
• Expand into new industries, regions, and service offerings.

4. Team Leadership

• Lead and mentor a team of account managers and BD professionals.
• Foster a results-driven, high-performing culture.

5. Financial Oversight

• Set budgets, financial targets, and pricing strategies.
• Review revenue performance and optimize profitability.

6. Stakeholder Collaboration

• Work with senior leadership to align with organizational goals.
• Represent the company at industry events and client meetings.
  

Qualifications

• Bachelor’s in Business, Supply Chain, or Logistics (required).
• 12–15 years in freight forwarding, logistics, or supply chain, expertise in managing key accounts and driving business growth.
• Proven ability to lead teams and build client relationships.
• Strong analytical and decision-making abilities.
• Excellent communication and presentation skills.
• Experience in international business environments.
• Bilingual proficiency in Mandarin and English (mandatory).

Job Description
1. Pick up parcels from warehouse;
2. Delivery parcels to assigned area.

Requirements
1. No experience required
2. Class 3 driving license with good driving records
3. Minimum 2 years of on the road driving experience

The Accounts Assistant will support the finance department by managing daily accounting tasks. The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition.

Job Description:

• Reports to Senior Finance Manager

• Perform book-keeping using Sage 300

• Preparation of monthly management accounts, including financial summaries, commentaries, and variance analysis as well as other relevant reports within stipulated deadlines.

• Reviewing transactions and documentation to ensure compliance with statutory requirements, budgetary controls & cost allocation.

• Perform monthly reconciliations- bank, intercompany

• Prepare and ensure timely submission of indirect taxes (SST, withholding tax, etc) to the relevant authorities.

• Liaise with auditors, tax agents, bankers, and government bodies for audit, taxation, and financial matters.

· Work with a team of accounting staff to ensure the smooth running of daily

Education:

• Degree/Diploma in Accounting or Professional Accounting Certificate or a related field.
• Professional accounting qualifications (e.g., AAT, ACCA are a plus.)

Experience:

• Proven experience as an Accounts Assistant or in a similar role.
• Experience with accounting software (e.g., QuickBooks, Sage) is highly desirable.

Skills:

• Strong numerical skills and attention to detail.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office Suite, particularly Excel.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Personal Attributes:

• High level of integrity and trustworthiness.
• Ability to handle confidential information.
• Positive attitude and willingness to learn.
• Strong problem-solving skills and ability to adapt to change.

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Job Summary:

The Accounts Assistant will support the finance department by managing daily accounting tasks. The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition.

Job Description:

• Reports to Senior Finance Manager

• Perform book-keeping using Sage 300

• Preparation of monthly management accounts, including financial summaries, commentaries, and variance analysis as well as other relevant reports within stipulated deadlines.

• Reviewing transactions and documentation to ensure compliance with statutory requirements, budgetary controls & cost allocation.

• Perform monthly reconciliations- bank, intercompany

• Prepare and ensure timely submission of indirect taxes (SST, withholding tax, etc) to the relevant authorities.

• Liaise with auditors, tax agents, bankers, and government bodies for audit, taxation, and financial matters.

· Work with a team of accounting staff to ensure the smooth running of daily

Education:

• Degree/Diploma in Accounting or Professional Accounting Certificate or a related field.
• Professional accounting qualifications (e.g., AAT, ACCA are a plus.)

Experience:

• Proven experience as an Accounts Assistant or in a similar role.
• Experience with accounting software (e.g., QuickBooks, Sage) is highly desirable.

Skills:

• Strong numerical skills and attention to detail.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office Suite, particularly Excel.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Personal Attributes:

• High level of integrity and trustworthiness.
• Ability to handle confidential information.
• Positive attitude and willingness to learn.
• Strong problem-solving skills and ability to adapt to change.

We are seeking a meticulous and motivated Accounts Executive to join our finance team. In this role, you will provide essential support to the accounting department in various functions, ensuring accurate financial record-keeping and contributing to the smooth running of our financial operations.

Key Responsibilities:

• Assist in the preparation and processing of invoices to clients, ensuring accuracy and timely delivery.
• Provide support in processing payroll for both office staff and ship crew, including data entry, verifying timesheets, and ensuring compliance with relevant regulations.
• Assist with accounts payable and receivable functions, including processing payments to vendors, recording customer receipts, and managing outstanding invoices.
• Maintain accurate and up-to-date financial records in the general ledger system.
• Assist in the preparation of monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Perform bank reconciliations to ensure that bank records match company records, identifying and resolving any discrepancies.
• Assist in managing cash flow, monitoring account balances, and ensuring timely payments.
• Provide support to the accounting team with other accounting-related inquiries and tasks as required.

Qualifications:

• Diploma in Accounting or a related field.
• Minimum 2 years of experience as in a similar accounting role.
• Knowledge of accounting principles and practices.
• Proficient in accounting software and Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

We are seeking a meticulous and motivated Accounts Assistant to join our finance team. In this role, you will provide essential support to the accounting department in various functions, ensuring accurate financial record-keeping and contributing to the smooth running of our financial operations.

Key Responsibilities:

• Assist in the preparation and processing of invoices to clients, ensuring accuracy and timely delivery.
• Provide support in processing payroll for both office staff and ship crew, including data entry, verifying timesheets, and ensuring compliance with relevant regulations.
• Assist with accounts payable and receivable functions, including processing payments to vendors, recording customer receipts, and managing outstanding invoices.
• Maintain accurate and up-to-date financial records in the general ledger system.
• Assist in the preparation of monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Perform bank reconciliations to ensure that bank records match company records, identifying and resolving any discrepancies.
• Assist in managing cash flow, monitoring account balances, and ensuring timely payments.
• Provide support to the accounting team with other accounting-related inquiries and tasks as required.

Qualifications:

• Diploma in Accounting or a related field.
• Minimum 2 years of experience as an Accounts Assistant or in a similar accounting role.
• Knowledge of accounting principles and practices.
• Proficient in accounting software and Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

We are seeking a highly motivated and experienced Assistant HR Manager to join our dynamic team. In this role, you will play a vital part in supporting the HR department in various functions, ensuring smooth operations and contributing to a positive and productive work environment.

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Bachelor's Degree in Human Resources Management or a related field.
• Minimum 3 years of proven experience as an Assistant HR Manager or in a similar HR role, preferably in the maritime industry.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

• No experience needed
• Handle paperwork
• Managing drivers, such as ensuring driver job completion, returning of delivery order
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• Office located at Clementi

Salary: Up to $5000 + AWS + VB

Location: Changi

Working days: 5.5-day work week (Mon-Fri: 9 AM - 6 PM, Sat: 9 AM - 1 PM).

Job Responsibilities:

- Oversee the operations department, managing a team of 10 staff members.

- Ensure smooth daily operations for both air and sea shipments.

- Address and resolve operational issues and problems.

- Maintain discipline within the operations department.

- Must be familiar with Singapore Customs, Airlines, and Shipping Lines.

- Should be self-motivated, independent, and proactive in work.

- A pleasant personality with strong initiative is required.

- Demonstrate leadership abilities.

Requirements:

-Report directly to the management.

-Proficient in Microsoft Office and comfortable using computers.

-Ability to work odd hours if required.

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

*Position Overview:*

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Agent with an additional responsibility for providing logistics updates to our customers. In this role, you will be the main point of contact for customer inquiries and assist with the timely communication of shipping and logistics information to ensure a seamless customer experience.

*Key Responsibilities:*

- *Customer Service Support:*

- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

- Address customer issues, concerns, and requests, providing effective solutions and ensuring satisfaction.

- Maintain up-to-date knowledge of products and services to assist customers accurately.

- *Logistics Updates:*

- Provide customers with accurate and timely shipping information, including order tracking, delivery status, and expected arrival dates.

- Communicate proactively with customers about any delays or changes to their shipments.

- Coordinate with logistics and warehouse teams to ensure all logistics information is correct and up-to-date.

- *Issue Resolution:*

- Investigate and resolve customer complaints or issues related to shipping, delivery, and order discrepancies.

- Work with other teams (logistics, inventory, etc.) to ensure issues are handled promptly and effectively.

- *Order Management:*

- Assist customers with order placement, changes, cancellations, and returns.

- Ensure customer information and order details are accurately recorded in the system.

- *Team Collaboration:*

- Collaborate with logistics and operations teams to ensure customers are kept informed of their order status.

- Contribute to team goals by assisting with customer service improvements and logistics updates.

*Qualifications:*

- Prior experience in customer service or a similar role is preferred, but not required.

- Strong communication skills, both written and verbal.

- Willingness to learn and use customer service and logistics management software.

- Problem-solving skills and ability to handle customer concerns professionally.

- Strong attention to detail and organizational skills.

- Ability to work in a fast-paced environment and manage multiple tasks.

*Why Join Us?*

- Be part of a growing company where customer satisfaction and teamwork are a priority.

- Opportunities for growth and skill development in both customer service and logistics.

- Collaborative and supportive work environment.

This role is perfect for someone who enjoys interacting with customers and is eager to assist in providing logistics updates, ensuring a positive experience from order placement to delivery.

We are seeking a highly motivated and experienced Assistant HR Manager to join our dynamic team. In this role, you will play a vital part in supporting the HR department in various functions, ensuring smooth operations and contributing to a positive and productive work environment.

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Bachelor's Degree in Human Resources Management or a related field.
• Minimum 3 years of proven experience as an Assistant HR Manager or in a similar HR role, preferably in the maritime industry.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Job Description:

• Perform daily warehouse duties either at inbound (receiving, sorting, put-away) or outbound (pick/pack/release).
• Pick, pack, stock, organize and rearrange products within warehouse.
• Organize and maintain records of inventories up to date.
• Monitor and manage inventory control to ensure accurate stock levels.
• Check on the quality and quantity of items during receiving and releasing.
• Perform general housekeeping of warehouse.
• Perform any ad-hoc tasks assigned based on warehouse needs and operational requirements.

Job Requirement:

• Relevant working experience in a warehouse/logistics management.
• Candidates with competency and sufficient experience in operating a reach truck will be preferred.
• Able to work overtime when required.
• Possession of a valid forklift licence will be an advantage.
• Physically fit to handle lifting and carrying loads up to 20-25kg.
• Able to work on minimum supervision.

Working Location : Penjuru Lane

Working Hours : 5.5days, 8.30am-5.30pm (Mon to Fri) and 8.30am-12.30 (Sat)