Business Development Manager Job Responsibilities
Business Development Manager are playing a vital role by creating an atmosphere that establishes, nourishes
and maintains company’s culture, ensures a world class customer service experience, as well as promotes the
direction of the Company. The primary function of BDM is to oversee, direct and guide all facets of the operation
of the company to maintain the reputation, appearance and profitability of the location. BDMs will maximize
sales and achieve and/or exceed Company budgetary goals to include but not limited to sales volume, category
volume, profit margin and metric’s by following and implementing all policies and procedures of the company
and utilizing their retail expertise to recognize opportunity.
Major Duties and Responsibilities:
• Maintain a visible floor presence engaging associates and customers
• research and identify new business opportunities - including new markets, growth areas, trends,
customers, partnerships, products and services - or new ways of reaching existing markets
• Provide world class customer service by leveraging accessibility, communication, interpersonal skills and
professionalism to engage customers
• Meet and/or exceed store sales goals as directed by the Company and be in command of talent
acquisition and development
• Manage facility to ensure clean, safe, and visually appealing environment and ensure all cash handling
policies and procedures are carried out
• Accurately manage all inventory practices according to Company policies and procedures and other
duties as assigned
Tasks:
• Provide customer service by greeting and assisting customers and responding to customer inquiries and
complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as
advertised and monitor sales activities to ensure that customers receive satisfactory service and quality
goods.
• Instruct staff on how to handle difficult and complicated sales and assign employees to specific duties
and keep records of purchases, sales, and requisitions.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling
merchandise.
• Plan and prepare work schedules and keep records of employees' work schedules and timecards, review
inventory and sales records to prepare reports for management and budget departments.
Inventory stock and reorder when inventory drops to a specified level and establish and implement
policies, goals, objectives, and procedures for the department.
• Examine products purchased for resale or received for storage to assess the condition of each product
or item and enforce safety, health, and security rules.
• Estimate consumer demand and determine the types and amounts of goods to be sold and confer with
company officials to develop methods and procedures to increase sales, expand markets, and promote
business.
• Formulate pricing policies for merchandise, according to profitability requirements and hire, train, and
evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and
advertising copy and establish credit policies and operating procedures and plan budgets and authorize
payments and merchandise returns.
