Job Summary

The Security Architecture and Solutioning role provides the architecture and solution in the development and implementation of cybersecurity strategies. He/she will be involved in creating clear and engaging architecture planning, strategizing, implementation and coordinate the acquisition, implementation and building of cybersecurity system/tool; assisting in the execution of security system and ensure smooth transition of the system to Security Operation team.

The role is required to collaborate with internal and external stakeholders (Technology Office, Enterprise Risk, Strategy & Transformation, the authorities) to effectively achieve the desire result.

The role must be instrumental in assisting other technology projects to meet regulation and responsible to authorities’ enquiries.

He/she has passion for cybersecurity, with a strong desire to learn and grow in a dynamic environment.

The personnel have exceptional cybersecurity and communication skills, a general understanding of cybersecurity principles, and the ability to translate complex technical concepts into clear and concise messages for all relevant stakeholders.

Job Responsibilities

Support infrastructure operations
Lead the team in the delivery of optimal infrastructure operations
Oversee the technical analysis of complex software, hardware and infrastructure equipment for integrated infrastructure operations
Review documentation and improve processes administration, installation, configuration and troubleshooting
Present findings and advise on infrastructure capabilities and limitations

Maintain infrastructure
Lead the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
Coordinate the execution of infrastructure maintenance activities such as change requests and maintenance routines
Review the quality of the work undertaken by technical staff

Optimise infrastructure performance
Lead initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
Monitor the relationships between the infrastructure users and applications
Support regular audits, infrastructure testing and implementation
Develop reports regarding infrastructure security, performance, and availability and key operational metrics including performance, utilisation, throughput and capacity

Resolve infrastructure incidents
Simulate user problems to resolve operating difficulties
Improve existing issue resolution methods and techniques
Assist senior leaders in disaster recovery planning and testing
Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
Provide guidance and/or training for less-experienced staff to resolve more complex problems

Professional Qualifications & Relevant Experience

· Bachelor Degree in Risk, Cybersecurity or related field

· 8 to 10 years of relevant experience in cybersecurity roles

· Proficient in MS Office Applications / Microsoft Power Platform Applications and social media platforms

· Positive attitude and willingness to learn

· Strong written and verbal communication skills

· Basic understanding of cybersecurity principles and best practices

· Ability to explain technical concepts to non-technical audiences

· Strong attention to detail and a commitment to maintaining accuracy and consistency in all communications.

· Self-motivated and proactive, with a demonstrated ability to work independently and take ownership of assigned tasks.

· Ability to manage multiple tasks simultaneously and carry out tasks which are assigned by the Management.

Job Requirements

Working Hours: Monday to Friday, 8am to 530pm

Working Location: Toll City, 60 Pioneer Road

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Responsibilities:

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

Requirements:

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

We are seeking a detail-oriented and proactive Administrative Officer to support in managing travel &

hotel arrangements, claims processing, meeting schedules, general office admin support and purchases,

and logistics support for related events. The candidate will possess strong planning and organizational

skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Key Responsibilities

Travel Arrangements:

• Coordinate and make travel arrangements including flights booking
• Handle all hotel bookings

Claims Processing:

• Assist in the preparation and submission of travel expense claims and reimbursements
• Ensure compliance with company policies and maintain accurate records of all claims

Meeting Coordination:

• Schedule and organize meetings for executives, prepare agendas and meeting materials
• Ensure all logistical details are managed, including room bookings, catering, and tech requirements

General Administrative Support:

• General office purchases
• Support logistics and meal arrangements for meetings and events
• Other administrative tasks as needed

Must stay in the East

Opportunity to manage own team

Airport side

Morning Job to surplus income

Paid by the hour / Weekly payment in cash

CPF support

Transportation provided

Pickers/ Sorters job scope

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move, and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable

Familiar with Singapore road and driving regulations

Responsibilities:

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

Requirements:

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Job Description

- Email correspondence with customers.

- Monthly invoicing to customers.

- Assisst department head on general administrative duties.

Requirements

- ITE / 'O' Level and above qualification.

- Able to work 5.5 days per week.

Benefits

- Yearly increment and performance bonus.

- Transport provided at designated pick up point.

- Monthly incentive.

- Monthly insurance allowance.

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Responsibilities:

• Perform trucking activities
• Truck motor vehicle to the required destination and ensure that the request is completed on time

Requirements:

• Class 4 driving licence
• Those with relevant experience is preferred

Others:

• Working hour: 5.5 days a week
• Daily subsidized lunch
• Medical, dental & insurance benefits

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

Office Manager

House of Amber Nectar Pte. Ltd.

9 Tuas Bay Walk, #01-01, Singapore 637757

We are seeking an experience and highly organized Office Manager to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Office Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly accounting management reports
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Reviewing and validating customer purchase orders
• Manage new customer account setup and credit approval
• Processing customer order entry into SAP in a timely and accurate manner
• Making direct contact with customers to resolve any order related issues
• Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
• Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery
• Provide secretarial support to Managing Director and General Manager
• Provide ad-hoc administrative support to team when required

Job Summary:

The candidate is responsible for ensuring the accurate and timely processing of outgoing shipments.

This role includes preparing documentation, maintaining shipping records, and ensuring compliance with shipping regulations.

The candidate coordinates with various departments (cross departments) to ensure efficient operations and customer satisfaction.

Key Responsibilities

Support Shipping Activities:

• Communicate with carriers and freight companies to schedule shipments.
• Prepare shipping documents, such as bills of lading, booking confirmations, packing lists, and invoices.
• Handle customs documentation and clearances. Generate permits for import/export (in pipeline – subject to certification)
• Coordinate with Depot on container collection and returns
• Maintain accurate records of all shipments, including tracking information and shipping costs.

- Work with customer service to address any shipping-related inquiries or issues.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Previous experience in a shipping or logistics environment preferred.

Skills:

• Strong organizational and time-management skills.
• Attention to detail and accuracy.
• Proficiency with shipping software and logistics systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Conditions:

• Use of standard office equipment, such as computers and phones.
• Potential for occasional overtime to meet shipping deadlines.

Performance Metrics:

• Accuracy and timeliness of shipments.
• Customer satisfaction with delivery times and condition of goods received.
• Compliance with shipping regulations and company policies.

Work Location:

• Ubi

Main Job duties & Responsibilities

• Conduct daily data entry
• Answer & directs phone calls
• Respond to email and WhatsApp inquiries
• Liaise with clients
• Handle client accounts
• To operate Warehouse Management System (WMS) to process customer’s orders for timely and accurate fulfilment
• Evaluate all complete orders to maintain accurate inventory system
• To conduct accurate data entry, for incoming & outgoing stock
• Ensure proper records of client transactions for accurate billing
• Conduct billing for customers
• Scanning & filing of documents
• Other ad hoc duties as assigned
• To highlight to supervisor on any problems encountered in the course of their duties
• Comply with company policies and guidelines

Job Requirements

• Meticulous
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal & written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am – 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location:15 Gul Way,#03-01 Singapore 629193
• Nearest MRT: Joo Koon Mrt

Interested applicants may call +65 6266 2234 (Ext:111) and dial for the HR Department, to schedule an interview.

Salary: $1800 - $2000 per month

Job Duties & Responsibilities

· Assist in loading & unloading goods

· Inspecting & documenting incoming and outgoing shipments

· Receiving & signing for deliveries

· Inspecting deliveries to ensure they match order & invoice criteria

· Properly accounting for incoming goods & their location in the warehouse

· Counting & verifying quantities with packing list

· Updating inventory with incoming/outgoing goods

· Ensuring that there are no damaged items sent or received

· Maintain records of all transactions & discrepancies

· To highlight to supervisor any problems encountered in the course of their duties

· Comply with company policies and guidelines

· Assist in keeping a safe work environment

Job Requirements

· Regularly lift and/or move objects

· Ability to work independently.

· Good communication & interpersonal skills

· Able to work under pressure

Working Hours

· 5.5 day work week

· Mon – Fri: 8.30am - 5.30pm

· Sat: 8.30am – 12.30pm

Work Location

· Work Location: 15 Gul Way S‘pore (629193)

· Nearest MRT: Gul Circle MRT

Performance Standards

· No complaints from direct superior

· Good communication, organisation and time-management skills

· Reliable employee

· Good attitude and cooperation (teamwork)

· Be initiative and a team player.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 and dial for the HR Department, to schedule an interview.

Job Scope

• Ensure timely collection and delivery of goods.
• Perform delivery duties courteously and professionally.
• Responsible for cleaning and maintenance of the vehicles.
• Conduct daily checks to ensure vehicles are in good and safe condition.
• To perform other general works or other duties when assigned.
• Able to work independently.
• Any other ad-hoc duties that the reporting manager/management may assign.

Requirements

• Mininum Secondary Education and above
• Valid Class 4 licence
• Good driving records

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Traffic Controller in SH Cogent Logistics Pte Ltd. The Traffic Controller will assign trucking to Prime Mover Drivers to truck containers; ensure timely deliveries, efficient route planning and effective communication with drivers and clients.

1. Manage trucking activities to fulfill customers’ delivery requirement
2. Provide real-time updates on job progress in the system
3. Monitor truck and delivery status to optimize resources
4. Coordinate container trucking consignments with Prime Mover Drivers and customers
5. Ensure the accuracy of driver incentives for drivers
6. Perform counseling to Prime Mover Drivers when necessary
7. Adhere to statutory / company safety and health policies, procedures, and regulations
8. Any other duties and responsibilities assigned from time to time

Requirements

1. Nitec or equivalent qualifications in logistics, supply chain management, transportation or a related field preferred.
2. Minimum of 1 year of experience in deployment of drivers for trucking/ loose cargo jobs.
3. Strong understanding of land transportation regulations, routes, and logistical considerations in Singapore.
4. Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, clients and internal stakeholders.
5. Ability to work under pressure and prioritize tasks in a fast-paced environment.
6. Detail-oriented with strong analytical and problem-solving abilities.

Others Information:

1. 5.5 day work week
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820