Responsibilities:

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

Requirements:

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Job Description

- Email correspondence with customers.

- Monthly invoicing to customers.

- Assisst department head on general administrative duties.

Requirements

- ITE / 'O' Level and above qualification.

- Able to work 5.5 days per week.

Benefits

- Yearly increment and performance bonus.

- Transport provided at designated pick up point.

- Monthly incentive.

- Monthly insurance allowance.

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Responsibilities:

• Perform trucking activities
• Truck motor vehicle to the required destination and ensure that the request is completed on time

Requirements:

• Class 4 driving licence
• Those with relevant experience is preferred

Others:

• Working hour: 5.5 days a week
• Daily subsidized lunch
• Medical, dental & insurance benefits

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

Job Summary:

The candidate is responsible for ensuring the accurate and timely processing of outgoing shipments.

This role includes preparing documentation, maintaining shipping records, and ensuring compliance with shipping regulations.

The candidate coordinates with various departments (cross departments) to ensure efficient operations and customer satisfaction.

Key Responsibilities

Support Shipping Activities:

• Communicate with carriers and freight companies to schedule shipments.
• Prepare shipping documents, such as bills of lading, booking confirmations, packing lists, and invoices.
• Handle customs documentation and clearances. Generate permits for import/export (in pipeline – subject to certification)
• Coordinate with Depot on container collection and returns
• Maintain accurate records of all shipments, including tracking information and shipping costs.

- Work with customer service to address any shipping-related inquiries or issues.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Previous experience in a shipping or logistics environment preferred.

Skills:

• Strong organizational and time-management skills.
• Attention to detail and accuracy.
• Proficiency with shipping software and logistics systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Conditions:

• Use of standard office equipment, such as computers and phones.
• Potential for occasional overtime to meet shipping deadlines.

Performance Metrics:

• Accuracy and timeliness of shipments.
• Customer satisfaction with delivery times and condition of goods received.
• Compliance with shipping regulations and company policies.

Work Location:

• Ubi

Office Manager

House of Amber Nectar Pte. Ltd.

9 Tuas Bay Walk, #01-01, Singapore 637757

We are seeking an experience and highly organized Office Manager to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Office Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly accounting management reports
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Reviewing and validating customer purchase orders
• Manage new customer account setup and credit approval
• Processing customer order entry into SAP in a timely and accurate manner
• Making direct contact with customers to resolve any order related issues
• Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
• Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery
• Provide secretarial support to Managing Director and General Manager
• Provide ad-hoc administrative support to team when required

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Main Job duties & Responsibilities

• Conduct daily data entry
• Answer & directs phone calls
• Respond to email and WhatsApp inquiries
• Liaise with clients
• Handle client accounts
• To operate Warehouse Management System (WMS) to process customer’s orders for timely and accurate fulfilment
• Evaluate all complete orders to maintain accurate inventory system
• To conduct accurate data entry, for incoming & outgoing stock
• Ensure proper records of client transactions for accurate billing
• Conduct billing for customers
• Scanning & filing of documents
• Other ad hoc duties as assigned
• To highlight to supervisor on any problems encountered in the course of their duties
• Comply with company policies and guidelines

Job Requirements

• Meticulous
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal & written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am – 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location:15 Gul Way,#03-01 Singapore 629193
• Nearest MRT: Joo Koon Mrt

Interested applicants may call +65 6266 2234 (Ext:111) and dial for the HR Department, to schedule an interview.

Salary: $1800 - $2000 per month

Job Duties & Responsibilities

· Assist in loading & unloading goods

· Inspecting & documenting incoming and outgoing shipments

· Receiving & signing for deliveries

· Inspecting deliveries to ensure they match order & invoice criteria

· Properly accounting for incoming goods & their location in the warehouse

· Counting & verifying quantities with packing list

· Updating inventory with incoming/outgoing goods

· Ensuring that there are no damaged items sent or received

· Maintain records of all transactions & discrepancies

· To highlight to supervisor any problems encountered in the course of their duties

· Comply with company policies and guidelines

· Assist in keeping a safe work environment

Job Requirements

· Regularly lift and/or move objects

· Ability to work independently.

· Good communication & interpersonal skills

· Able to work under pressure

Working Hours

· 5.5 day work week

· Mon – Fri: 8.30am - 5.30pm

· Sat: 8.30am – 12.30pm

Work Location

· Work Location: 15 Gul Way S‘pore (629193)

· Nearest MRT: Gul Circle MRT

Performance Standards

· No complaints from direct superior

· Good communication, organisation and time-management skills

· Reliable employee

· Good attitude and cooperation (teamwork)

· Be initiative and a team player.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 and dial for the HR Department, to schedule an interview.

Job Scope

• Ensure timely collection and delivery of goods.
• Perform delivery duties courteously and professionally.
• Responsible for cleaning and maintenance of the vehicles.
• Conduct daily checks to ensure vehicles are in good and safe condition.
• To perform other general works or other duties when assigned.
• Able to work independently.
• Any other ad-hoc duties that the reporting manager/management may assign.

Requirements

• Mininum Secondary Education and above
• Valid Class 4 licence
• Good driving records

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Traffic Controller in SH Cogent Logistics Pte Ltd. The Traffic Controller will assign trucking to Prime Mover Drivers to truck containers; ensure timely deliveries, efficient route planning and effective communication with drivers and clients.

1. Manage trucking activities to fulfill customers’ delivery requirement
2. Provide real-time updates on job progress in the system
3. Monitor truck and delivery status to optimize resources
4. Coordinate container trucking consignments with Prime Mover Drivers and customers
5. Ensure the accuracy of driver incentives for drivers
6. Perform counseling to Prime Mover Drivers when necessary
7. Adhere to statutory / company safety and health policies, procedures, and regulations
8. Any other duties and responsibilities assigned from time to time

Requirements

1. Nitec or equivalent qualifications in logistics, supply chain management, transportation or a related field preferred.
2. Minimum of 1 year of experience in deployment of drivers for trucking/ loose cargo jobs.
3. Strong understanding of land transportation regulations, routes, and logistical considerations in Singapore.
4. Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, clients and internal stakeholders.
5. Ability to work under pressure and prioritize tasks in a fast-paced environment.
6. Detail-oriented with strong analytical and problem-solving abilities.

Others Information:

1. 5.5 day work week
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

Job Brief:

We are looking for a competitive and trustworthy Sales Executive (Projects) to help us build up our business activities.

Job Purpose:

Working as part of a dynamic and vibrant team; the incumbent works towards achieving personal and group sales for the company. The job is based on setting up a strategy and executing vis-à-vis servicing of existing accounts; finding new prospects and sales leads and converting them into recurring customer.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Main Areas of Responsibility:

• Exploration of new customer base & key account management
• Accountable for monthly and yearly sales forecast
• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns
• Site survey and works coordination
• Provide quotation and engagement with customer up to sales award
• Aptitude in delivering attractive presentations
• Project coordination [as when required]
• Selling Product/Services principally; 1) Relocation 2) Packing/Crating 3) 3PL – Warehouse & Transportation 4) Machine/Equipment Installation
• Adhoc tasks as and when required

Requirements and skills

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office – EXCEL, POWERPOINT
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Previous experience in freight forwarding; logistics background/training is advantageous.
• Class 3 License

* Do note that our HQ is currently located at 6 Tuas Ave 20, Singapore 638820*

The Haulage Admin/Controller is responsible for supporting the execution of general traffic management operations and activities including coordinating with customers, management documentation, receiving and communicating schedules for traffic Stable and systematic, he/she is also responsible for the safe and efficient

operation of material-handling equipment and transportation. He/she is expected to work with internal and external stakeholders for job accomplishments.

Job Descriptions:

• Performing traffic data entries and related functions for the internal traffic management system
• Coordinating with customers and internally for traffic-related matters
• Ensuring all paperwork, system, and filling is completed on time and accurately
• Planning and following up on orders to ensure on-time deliveries
• Maintaining accurate and updated records of jobs
• Generating accurate billing invoices and related reports as per required dateline
• Attending to customer inquiries and ensuring all requests and issues are resolved
• Any other duties as assigned by the supervisor

Requirements:

• Minimally a professional or NITEC certificate or equivalent
• Positive attitude, detail-oriented, organized, and able to prioritize tasks
• Able to speak Chinese to communicate with Chinese Customers
• Able to standby on phone after office hours
• Entry-level candidates are welcome to apply

*We offer shuttle bus services to provide convenient and accessible transportation for our employees to and from our premises, reducing the stress of commuting.

Job Description:

• Perform pickup, delivery and drop-off operations single-handedly using Van /14-ft lorry
• To support distribution operations and ensure timely delivery of goods
• Stand-in for Warehouse Assistants when needed
• Perform adhoc duties when required

Job Requirements:

• Possess Class 3 or class 4 driving license
• At least 3 years of relevant driving experience with no demerit points or accident in last 2 years
• Reporting workplace at Tuas
• Prior delivery experience of both hot, ambient and cold food products will be an advantage
• Basic knowledge of IT and mobile applications
• Not allowed to drive lorry home
• Able to work in shifts

Create policies or procedures for logistics activities.
2) Plan or implement material flow management systems to meet production requirements.
3) Train delivery personnel in roles or responsibilities regarding logistics strategies.

4) Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
5) Implement specific customer requirements, such as internal reporting or customized transportation metrics.
6) Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

7) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
8) Negotiate transportation rates or services.
9) Design models for use in evaluating logistics programs or services.

10) Supervise the work of logistics specialists, planners, or schedulers.
11) Prepare or file certification applications.
12) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
13) Recommend purchase of new or improved technology, such as automated systems.
14) Develop risk management programs to ensure continuity of supply in emergency scenarios.
15) Plan or implement improvements to internal or external logistics systems or processes.
16) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
17) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
18 Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
19) Conduct or review audits for logistics activities, such as storage, distribution, or transportation.

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Responsibilities:

• Thoroughly clean vehicles, including washing the exterior, and vacuuming the interior.
• Polishing of car when required
• Ensure that each vehicle is cleaned and polished to meet or exceed the company's quality standards and customer expectations.
• Operate and maintain cleaning equipment, such as pressure washers, and ensuring their proper functioning.
• Other duties may be assigned.

Requirements:

• Minimum 1 year experience in car washing and polishing.
• Willing to work on Saturday.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits