Job Description:

• Loading & Unloading of Cargo
• Delivery and Collection of a wide variety of items to different locations through different routes
• Tally and ensure delivery/collection of cargo matches with documents and details given
• Perform duties courteously and professionally
• Usage of In-House mobile application for timestamps throughout the day
• Other Duties as assigned by Supervisor
• If job is completed before knock-off time, will be able to leave work earlier

Job Requirements:

• Possess a minimum Class 4 driving license
• Monday - Friday (8pm-6am) and Saturday (8pm to 1am)
• Location: 81 Alps Avenue

Job Benefits:

• Vehicle able to drive home should parking spaces be found
• Salary ranging from $2.8K to $4.5K for Class 4 24ft Lorry Driver
• Additional Trip after working hours - $50/trip
• Sunday or PH work - $120/day
• Insurance and medical benefits
• Annual and medical leave
• Annual Bonus Entitlement (Performance Based)
• Annual Salary Increment (Performance Based)

Contact:

Whatsapp Lucas: +65 8693 4983

Whatsapp Nicholas: +65 9450 1810

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:
We are seeking a detail-oriented and experienced Logistics Executive to manage and oversee the import/export operations, ensuring full compliance with relevant customs regulations and international trade laws. The ideal candidate will be responsible for ensuring the smooth execution of logistics processes, guiding internal stakeholders on compliance matters, and maintaining accurate documentation for audit purposes.

Job Description:

• Implement and monitor import/export policies and procedures in strict adherence to the Customs Acts and regulations of relevant countries and authorities, ensuring smooth international trade operations.
• Provide expert guidance to internal teams on regulatory and licensing changes impacting compliance, particularly in relation to the exporting country’s legal requirements. Stay up-to-date on global trade laws and proactively advise stakeholders of any changes.
• Ensure all export-controlled items are properly documented and tracked, adhering to best practices. Maintain up-to-date records for all shipments and ensure compliance with regulatory requirements for internal and external audits.
• Maintain complete and accurate records of import/export activities for internal audits and external regulatory audits, ensuring transparency and compliance with applicable legal standards.
• Collaborate with various internal departments (e.g., legal, finance, operations) to ensure compliance across the supply chain and effective resolution of any issues related to customs and import/export processes.

Requirements:

• At least 3 years of experience with the Singapore Strategic Goods (Control) Act and U.S. Export Control Regulations (e.g., ITAR, EAR), with a solid understanding of compliance requirements for international trade and technology exports.
• Proven experience in managing export controls, particularly in technology systems or regulated tech industries, ensuring adherence to legal and regulatory standards.
• Strong interpersonal, presentation, and communication skills, with the ability to effectively collaborate with internal stakeholders and external regulatory bodies.
• Previous experience in logistics, with a solid understanding of supply chain management and the movement of goods across international borders.

Essential Duties/ Responsibilities:

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy, timely preparation of necessary documentation
• Ensure supervision of the team’s daily operations management
• Obtain shipping schedules from the logistics agent to allow manager to determine which mode and timeline is appropriate.
• Co-ordinate with shipping agents and book in-bound and/or out-bound shipments via various modes in a timely manner (sea/ air/land) upon manager’s approval.
• Prepare and submit final packing lists to the shipping agent for customs procedures.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders and resolve any issues as and when required.
• Maintain strong communication channels with other departments
• Maintain strong communication channels with intercompany personnel (mainly Logistics, Operations) – NEP UK, India and UAE
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations
• Support and/or execute adhoc tasks and/or cover the job scope of team members in their absence
• Ensure checks and balances in terms of permit closure, invoice billing versus confirmed quotation, record upkeeping, etc.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Able to support project load-on and load-off outside working hours, i.e. after 1800 hours SGT and/or weekends and/or local national holidays whenever the need arises

Position Requirements:

• At least 4 years of working experience in logistics operations.
• A qualification in Logistics or Supply Chain Management will be preferred.
• Preferably working in a similar industry or fast-paced environment
• Knowledge of Carnet application will be an advantage.
• Ability to lead by example and multi-task with tight timelines.
• Strong team player and self-starter who sees tasks to completion.
• Strong interpersonal skills and resourceful in solving problem.
• Positive, hands-on, proactive, and highly organized.
• An effective communicator (verbal and email).

Note: The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents shall possess the knowledge, skills and abilities to perform each duty proficiently. Employment in this role is subject to clearing the necessary requirement as per the laws of Government of Singapore.

Job Description

Ø Keep track of cargoes and inventories

Ø Perform receipt, pick & pack stored in warehouse

Ø Loading/unloading/stuffing/unstuffing of cargoes/containers

Ø Carry out work according to security, safety & company policies/requirements

Requirements

Ø Preferably possess forklift license

Ø Preferably with relevant experience

Ø Able to understand and speak simple English

Work Days: 5.5 work week (one Saturday-off monthly)

Working hours: 8:30 am to 5:30 pm (Monday to Friday)

8:30 am to 12:30pm (Saturday)

Work Location: 3 Changi North Street 2, LogisTech, Singapore 498827

Career development opportunities for the right candidate.

Job Responsibilities:

- Do delivery on rotating basis.

- Check goods against Delivery Order to customer in accordance to requirement

- To handle the handling and storage and packing as per SOP

- To collect return goods from customer when require

- To help in the warehouse operation such as when require:

• Loading and unloading of containers
• Prepare goods for local delivery and export
• Stock check
• Housekeeping

Requirements:

• Must have at least 1 year working experience
• Must have valid Class 3 driver’s license with a clean driving record.
• Valid forklift license.
• Proven experience as a driver in logistics or delivery roles.
• Ability to operate delivery vehicles safely and follow traffic rules.
• Physically fit and able to lift heavy items.
• Good communication and problem-solving skills.
• Basic knowledge of vehicle maintenance is a plus.

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Responsibilities:

-Liaise with internal employees and customers on transportation/delivery arrangements

-Handling of import & export documentation for custom clearance and preparing the necessary documents.

-Liaise and follow-up with airline carriers/ forwarders / carriers for shipment / delivery status.

-Support any other duties as required in the department.

Requirements:

-Minimum Degree in Business Administration/Internationa Business or equivalent

-The candidate will be required to travel internationally as part of their job responsibilities

-Flexibility with travel schedules and availability is essential.

-The role involves regular communication (e.g., meetings, negotiations, emails) with teams or clients globally

Job Description:

• Movement & Co-ordination of Palletised Cargo using MHE/FORKLIFT
• Unpacking & Packing of Palletised Cartons
• Liasing with Customer Operations to manage flow of operations
• Data Input & assigning of deliveries/collections for drivers. (Ad-hoc basis)
• Ensure that all delivery requirements are met
• To plan routes as effectively as possible to save time and turnaround rate.
• Monitor and Manage drivers possible obstacles during delivery.

Job Requirements:

• Team Player
• Meticulous
• Physically Fit
• Communication Skills
• On The Job Training is Provided
• Monday - Friday (8am-6pm)
• Saturday (8am-1pm)

Job Benefits:

• Salary ranging from $2000-$2500.
• OT will be paid on an hourly basis
• Sunday or PH work - $120/day
• Insurance and Medical Benefits
• Annual and Medical Leave
• Annual Bonus Entitlement (Performance Based)
• Annual Salary Increment (Performance Based)

Contact:

whatsapp Lucas: +65 86934983

whatsapp Nicholas: +65 94501810

We are looking for responsible driver. Kindly contact us if you are interested. Thank you

• Load and unload items in a safe and timely manner
• Maintain and inspect vehicle before and after trips
• Follow all applicable laws, safety regulations, and company policies
• Ensure proper vehicle maintenance, cleanliness, safety, and security
• Maintain accurate records of vehicle operations and performance
• Communicate with customers, vendors, and employees in a courteous and professional manner

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Responsibilities for Export Operations Officer

Export Responsibilities

• Receive Customers’ Shipment Orders from the Customer Service Unit for the processing of Shipments to various Destinations.
• Ensure shipment details (ie, pieces, weight, dimensions, commodity, rate) are typed correctly onto the Airwaybill / Housewayill.
• Ensure Shipment(s) is correctly identified based on the Customer’s Shipping Documents (Invoice / Packing List) before affixing the Cargo Label(s) onto the Carton(s).
• Co-ordinate closely with the Service Provider to ensure Shipments are transferred to / lodged-in to the Cargo Terminals of the respective Airlines before the Departure Time(s)
• Ensure Dangerous Goods (DGs) and Non-Conforming Cargoes are segregated / separated from General and Moving Cargoes.
• Provide updates to the Customer Service Unit on Shipments that were offloaded / rejected by the Airline(s) due to certain Non-Compliance
• Scheduled for Shift Duties due to the late return of Shipments to our Warehouse premises.

Import Responsibilities

• Receive Customers’ Shipment Orders from the Customer Service Unit for the processing of Shipments for Delivery to the various Customers’ premises.
• Check on the Status (ie, arrived complete, arrived partially, arrived damaged, arrived but still not cleared, arrived but unlocated in the Cargo Terminal, etc) and update the Customer Service Unit accordingly
• Inform and co-ordinate with the respective Airlines, Cargo Terminal Operators, Overseas Agents and Departments on the Shipments that cannot be delivered due to certain Discrepancies.
• Ensure Shipment Clearance and Delivery Requirements are adhered to / complied with as per the Customers’ requirements.
• Ensure the Complete and Correct Shipment Documents for the various Shipments are handed over to the Transportation Service Provider for delivery to the various Customers.
• Provide Proof Of Delivery (POD) updates to the Customers, Departments, Overseas Agents.

Requirements

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate with good work skills in Word, Excel and Outlook
• Good communication skills (verbal and written)
• Possess good administrative skills
• Ability to work independently and in a team
• Added advantage would be for those who possess airfreight forwarding experience and are able to start work within short notice
• Training will be provided on the work processes in the section and department
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

Responsibilities:

• Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments.
• Action promptly on Customers’ shipment arrangements and requirements.
• Perform checks and monitoring to ensure shipment arrives at its arranged destination(s) within the required timeline(s).
• Administer Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Customer’s shipment handling requirements are kept up to date.
• Attend to Customers’ enquiries on Shipment movements and / or processes.
• Provide correct and timely updates on the status of Shipment(s) to the Customers.
• Proactively seek alternative solutions or value-add to processes to enhance and improve the ongoing services for / to the Customers.
• Work together with Other related Parties (ie, Airlines, Cargo Terminal Operators, Overseas Agents, Service Providers, etc) on resolving problems that may arise during the shipment processes so as to prevent any possible recurrent problem(s).
• Constantly look into improving the section’s operational processes and system through computerisation.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate with good work skills in Word, Excel and Outlook
• Good communication skills (verbal and written)
• Customer oriented with positive attitude
• Ability to work independently and in a team
• Added advantage would be for those who possess airfreight forwarding experience and are able to start work within short notice
• Training will be provided on the work processes in the section and department
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in operational management to join our expanding team.

Working alongside the management team, you will lead and direct a large team of 50 to 60 personnel as part of your daily scope, coupled with extensive reporting and KPI management.

You will be an integral part of the core operations team and it is paramount to cooperate across other operational divisions to achieve common objectives.

If you are a team player who is willing to take up challenges, perform under pressure and understands the complexities within the aviation operational, logistics and transportation management function, we look forward to receiving your application.

Job Responsibilities

• Oversee daily logistical operational function and ensure KPIs are met.
• To ensure business impact are identified, reported on, and managed at all times.
• To identify and deliver operational excellence across the logistics team.
• To lead and facilitate LEAN / process improvement through digitalisation for the logistics team.
• To support the delivery of better value and greater efficiency through identification and elimination of unnecessary complexity within business processes.
• To actively monitor operational risks to foresee/identify potential problems and provide solution to address it.
• Ensure compliance with safety and quality guidelines.
• Administration and supervision of staff under his charge.
• Perform Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.

Requirements

• Bachelor’s degree in logistic/supply chain management or equivalent work experience in logistics field.
• Min 3 years of working experience in logistic, preferably related to aviation industry.
• Prior experience in managing an operation size of 50-60 personnels will be added advantage.
• Good knowledge on warehouse management using SAP, inventory planning and transport management.
• Good presentation skills and experience in handling industrial relations matters.
• Possess strong leadership skills and driving performance.
• Effective communication and interpersonal skills to interact with diverse stakeholders.
• Problem-solving ability and proactive approach to identifying and resolving operational/supply chain issues.
• Comfortable working in a fast paced and matrix organisation.
• Good computer skills e.g. Microsoft Excel and power point.

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Field Sales Executive to join our Singapore team and will be reporting to the Head of Sales.

What are the roles and responsibilities?

• Source opportunities and acquire new business revenue for Aramex domestic express services, focusing on multi-channel retailers and brands.
• Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.
• Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.
• Utilize solution selling techniques to position Aramex domestic express services effectively and address customer needs and pain points.
• Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.
• Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.
• Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.
• Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.
• Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.
• Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.
• Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Requirement for the role:

• Minimum of 2 years of experience in business development, sales, or account management, preferably in the logistics or transportation industry.
• Proven track record of success in sourcing opportunities, acquiring new business revenue, and achieving sales targets.
• Strong understanding of solution selling techniques and account management principles, with experience working with multi-channel retailers and brands.
• Excellent communication skills, both verbal and written, with the ability to articulate value propositions and build rapport with customers.
• Ability to work effectively in a cross-functional team environment, collaborating with colleagues from various departments to achieve common goals.
• Self-motivated and results-oriented, with a drive to exceed targets and objectives.

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Responsibilities

• Customer focus on all times and respond to their enquires asap.
• Co-ordinate independently with airlines, agents, warehouse and inter-company
• Ensure timely clearance of shipments. (IMPORT)
• Consol planning (EXPORT)
• To maintain as point of contact for customers and transporters.
• Liaise with customers and warehouse for shipment planning and job executions
• Knowledgeable in import/export/transshipment procedures for ocean/air shipments.
• Update information into freight management system
• To check and raise invoices as per Company’s objective and deliver to the correct person within the deadlines agreed.
• Cost verification and cost update into system.
• Sending of Pre-alert, POD to clients or agents upon job execution.
• Permit declarations and Sub-cert issuance.
• Provide Sales Support, ensuring the require profit margins as directed by the company are achieved.
• Taking ownership of queries and proactively following through to resolution.
• Responsible for tracking of goods en-route to their destination and ensuring any problems that may arise are resolved so as to avoid delays.
• Maintain proper and systematic filing of documents
• Other duties, tasks and projects as may be assigned by Manager from time to time.

Requirements

• At least 1 year of relevant experience required
• Knowledge on import and export procedure for both air and sea freight preferred
• Self-motivated, a team player and able to perform in a dynamic environment
• Committed individual
• Minimum Diploma in Logistics & Supply Chain or other relevant discipline
• Organized, attention to detail

Responsibilities

• Responsible for all air/sea import/export operations
• Overall planning and organizing of the daily air and ocean export cargo
• Coordinate with customers, overseas agents, co-loaders and contractors
• Play the role of the inside sales to handle customer's enquiries and quotations
• Ensuring that the SG customer service and operational warehouse processes meet the set SOP and always aim to be in the best in class in the aviation industry
• Identifies training needs and opportunities to develop a highly skilled functional department
• Good management of the warehouse process and ensuring both operational teams (Ops/CS and warehouse) are aligned
• Set clear objectives, directly linked to the business strategy and guide the team to achieve company targets and performance standards
• Ensure that all processes meets the statutory requirements of the Aviation industry

Requirements

• At least 5 years of supervisory experience, added advantage if incumbent has previous exposure in the freight and logistics sector
• Diploma in logistics or freight related discipline
• Effective interpersonal skills, including effective communication
• At least 2 years exposure in the freight and logistics sector
• Good knowledge for Air Export business especially on documentation and customs clearance
• Possess high initiative with good interpersonal, verbal and written communication skills in English
• High attention to detail
• Added advantage if the incumbent has both air and sea freight forwarding experience

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Job Summary

The role function provides administrative support to the HR Department. The incumbent will help to coordinate the day-to-day operations. Provide full support of HR functions including office administration work and any other HR activities.

Job Description

• Day to day HR operation and administrative support.
• Administer staff attendance, leave benefits, staff welfare
• Assists in employee queries regarding claims, benefits, and procedures.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Maintain and update employee training records.
• Plan and coordinate recreation and events activities
• Maintain the contact point with the employees from different sites
• Backup for all other HR/admin support function
• Perform any other ad-hoc duties and projects as assigned.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis