Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

CLASS 4 DRIVER -

Highlighted

· Comply with road safety, traffic regulations and site safety

· LOOSE CARGOES

· 6 working days

· Phone allowances

· Variable Bonus

Position objective and summary

· Handles day-to-day driver operational role.

· Collection and delivery of cargoes

·

Main tasks / activities / responsibilities

· Performs daily transportation for collection and delivery

· Mostly frequent area at East side / Changi / Seletar area

· Conduct daily checks to ensure that vehicles are in good and safe condition.

· Carry out the local delivery / collection of goods.

· Performs self-collection of purchased goods.

· Assists with other ad-hoc duties as assigned by Supervisor.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

· Minimum to have a Class 4/5 valid driving licence.

· Familiar with Singapore roads.

· Able to read and write simple English.

· Responsible, honest with integrity.

· Able to work independently.

CLASS 3 DRIVER - 10FT COVERED TRUCK

Highlighted

· 10ft Cover truck

· Lady drivers are welcome

· 5 working days

· Phone allowances

· Variable Bonus

Position objective and summary

· Handles day-to-day driver operational role.

· Collection and delivery of small cargoes

·

Main tasks / activities / responsibilities

· Performs daily transportation for collection and delivery

· Mostly frequent area at East side / Changi / Seletar area

· Conduct daily checks to ensure that vehicles are in good and safe condition.

· Carry out the local delivery / collection of goods.

· Performs self-collection of purchased goods.

· Assists with other ad-hoc duties as assigned by Supervisor.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

· Minimum to have a Class 3 valid driving licence.

· Familiar with Singapore roads.

· Able to read and write simple English.

· Responsible, honest with integrity.

· Able to work independently.

1. Handling Logistics , warehose and data-entry
2. Generating inventory report
3. Filling of docments

1. Job Description
2. Team player and able to work independently
3. Min 1 year of related experience in Billings.
4. Fast pace environment
5. Knowledge use of Microsoft suite of software (e.g. Word, Excel, Outlook)
6. Good attitube and responsible at work

Job Description

• Minimum 2 years’ experience in a heavy fabrication environment.
• Knowledge of Welding Inspection (AWS or CSWIP).
• Knowledge of Auditor certification - Experience with fabrication or Hook-up module fabrication, welding inspections of structural and welding jobs including Non-Destructive testing.

Requirements

· Knowledge of metal body assembly with at least 2 Years of relevant working experience in the metal fabrication or similar industry

· Knowledge of correcting thermal deformation and composite deformation, would be an advantage

· Knowledge of measuring and calculation the material dimensions

· Proficient in gas metal ARC welding or MIG welding

· Able to carry out all-position welding, Riveting, Threaded connection SKILL

· A Team Player with strong communication skill

• Knowledge of Portnet and shipping document
• Deployment of Container trucks about 10-15 trucks
• Cms booking
• Liaise with customers on daily trucking requirements
• Computer literate/ customer service
• Independent,initiative and willingly to learn
• Training will be provided whenever needed
• Any other ad - hoc duties as & when required

1. experience in equipment servicing/ repair sector

2. Able to perform preventive maintenance check

3. Trouble shooting

4. knowledge on electricial

5. knowledge and experience with machining

6. automotive technician background

7. hardworking

8. driving licence

CLASS 4 DRIVER - PRIME MOVER

Highlighted

· PRIME MOVER - 40FT LOW BED

· LOOSE CARGOES

· 6 working days

· Phone allowances

· Variable Bonus

Position objective and summary

· Handles day-to-day driver operational role.

· Collection and delivery of cargoes

·

Main tasks / activities / responsibilities

· Performs daily transportation for collection and delivery

· Mostly frequent area at East side / Changi / Seletar area

· Conduct daily checks to ensure that vehicles are in good and safe condition.

· Carry out the local delivery / collection of goods.

· Performs self-collection of purchased goods.

· Assists with other ad-hoc duties as assigned by Supervisor.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

· Minimum to have a Class 4/5 valid driving licence.

· Familiar with Singapore roads.

· Able to read and write simple English.

· Responsible, honest with integrity.

· Able to work independently.

Knowledge, Skills and Abilities

• 4 to 6 years of relevant working experience in Chartering.
• Strong commercial chartering background with a track record of profitability.
• Strong decision-making, negotiation, analytical, project management and interpersonal skills.
• An effective communicator internally and team player to further establish strong relationships both internally and externally.

Key Responsibilities

• Growing our bunker barge freight position in Singapore.
• Developing and growing our bitumen freight position in Asia, including working closely with High heat tankers to extract more value from coal tar pitch freight trade.
• Work closely with fuel and bitumen traders in Asia to support their shipping needs.

• Assist designated airlines with transporting special passengers (NTL- Not To Land, UM - Unaccompanied Minor, Deportee, Offload) to and fro the immigration office and flight gates at Changi Airport.
• Assist designated airlines with completion and submission of flight documents/administrative work.
• Assist and transport passengers requiring special assistance (hearing/visually impaired passengers) at Changi Airport.
• To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.
• To communicate and liase with airline staff, immigration officers and other airport staff when required.
• Attend to passengers' enquiries and provide passengers with an excellent customer service experience.
• Be compliant and adhere to SOP and safety standards.
• Any other ad hoc matters assigned by management.
• Ability to read, write and converse in English.
• Good interpersonal and communication skills.
• Good customer service skills.
• Adaptable to change and a good team player.
• Physically fit and comfortable with walking long distances.
• Comfortable with basic paperwork.
• Comfortable with a fast-paced working environment.
• Training will be provided, no experience needed.
• May be required to do overtime (OT), when needed.

• HR administration tasks such as preparing employment contracts, letters and other documentation.
• Manage onboarding and offboarding processes.
• Handle Ministry of Manpower (MOM) matters, such as work permit, work pass applications, renewal, cancellations and any other MOM related issues.
• Manage airport pass applications and renewals.
• Coordinate and arrange airport airside courses for staff.
• Manage staff engagement and relations.
• Monitor staff performance and welfare.
• Manage and resolve staff disciplinary issues/any internal staff disputes.
• Develop job descriptions, identify qualifications and devise recruitment strategies.
• Engage in recruitment activities, including screening candidates, coordinating and arranging interviews.
• Partake in walk in intervews/recruitment events when required.
• Partake in Government surveys.
• Prepare HR reports/documents when required.
• Assist in monthly attendance and payroll processing.
• Manage client complaints and relations (via email/F2f meetings or Whatsapp).
• Work closely with Operations team, on staffing and manpower issues.
• Undertake any other administrative/ad-hoc duties as assigned.
• Minimum Diploma in Human Resource.
• At least 2 years of working experience in HR management.
• Well versed with the Employment Act and MOM policies.
• Proficiency in Microsoft Office applications.
• Strong attention to details and high degree of accuracy.
• Able to work under pressure/very fast paced environment.
• Strong command of English and good writing skills.
• Excellent communication skills and interpersonal skills.
• Ability to build strong relationships with existing staff and potential candidates.
• Organisational and time management skills, with the ability to manage multiple priorities.
• Fast learner.

About the role

Reporting to the Head of Vertical - Flavours & Fragrances, the Regional Key Account Support Intern will be part of the Flavours & Fragrances vertical and will support the BD Team for diverse marketing activities and various projects in the Region.

What you will be doing

Marketing & Front Office Support

• Support the development of marketing materials for key sub-industries (e.g. presentation decks, case studies)
• Conduct Market Research on certain targeted trades or industry
• Other ad-hoc support as requested from RAM team

Project Management

• Lead various internal projects related to business development monitoring, setting up implementation tools
• Other ad-hoc projects requested by RAM team

The successful candidate

Essential

• Degree or Diploma in Busines, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Microsoft Word, Powerpoint, Excel
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes Initiatives and Able to work independently

Desirable

• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

about the company

Our client is a multinational organization specializing in semiconductor equipment. They are seeking a shipping executive to handle shipping documents and coordinate freight bookings.

about the job

• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination
• Track the shipping market and collect pertinent data to support decision-making.
• Arrange fumigation of crate as required.

skills & experience required

• Diploma / Higher NITEC
• Experience in manufacturing environment will be a plus
• Handles shipping documentations
• Familiar with Syspro Business software will be an added advantage

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Responsible for the overall supply chain management.
• organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Purchasing Assistant

Woodlands

$2400 o $2800

5 days Mon to Fri 830am to 530pm

Job Tasks:
1. Create a Purchase Order
2. Keep track of orders to ensure timely delivery
3. Coordinate with internal divisions to ensure the quantity and quality of received items
4. Verify vendor’s invoice with purchase order and delivery order
5. Discuss product quality concerns and any other inconsistencies with suppliers.
6. Monitor warehouse stock inventory level to ensure sufficient stock available
7. Maintain updated records of suppliers, goods, costs, and lead times.
8. Communicate with suppliers on documentation like (MSDS, product spec, etc.)
9. Conduct a weekly inventory check
10. Participate in the Annual Stocktake
11. Any ad hoc duties assigned by the Superior

Requirements:
1. Certificate in Logistics/Supply Chain Management or equivalent
2. Min 1 year in manufacturing environment

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Coordinator

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

about the company
our client is a global logistics and supply chain solutions provider and we are looking for a Logistics Coordinator to manage all bookings and shipments, co-ordinations, invoices and reports.

about the job

• managing customer's bookings and drafting of shipping documentation (airway bill, invoices, COO, permit declaration)
• coordinate between drivers and transportation dispatch/driver

skills and experience required

• comfortable with clean-room environment
• at least 1 year of experience in handling air-freight documentations

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

5.5 Workdays (Alternate Saturday)

Job Scope

• Coordinate with customer service team for transport and delivery arrangements
• Generate Job order for Drivers
• Liaise with Warehouse on forklift charges and raise PV for payment of forklift
• Handle schedule routing through in-house system
• Updating of customer service and sales teams on order delivery status
• Calculate monthly overtime for Drivers
• Maintain lorry profile, upkeep motor vehicles records
• Manage complaints from sales representatives or customers
• Liaise with customer’s rescheduling & orders

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Transport containers or loose cargo from one location to another safely and efficiently.
• Ensure the safety of cargo and the vehicle during transportation.
• Handle simple documentation tasks related to cargo transportation.
• Perform daily vehicle checks and ensure the vehicle is in good condition.
• Perform ad-hoc duties as required.

Requirements:

• Physical fitness for handling and lifting heavy loads.
• Valid Singapore driving license (Class 4 / 5).
• Able to start work immediately or within a short notice period.
• Proficient in reading and writing simple English.
• Ability to work independently.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Customer Service Coordinator

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the role

We are looking for a Logistics Operations Officer to be part of our Asia Pacific Logistics Execution team to perform safe and timely shipments of >$2B worth of products to and from international origins and destinations.

Based in our Singapore Commercial hub, the primary responsibility is to manage the day-to-day operational activities, working in close collaboration with a complex stakeholder group from across the business to deliver optimal value for the various business units.

Reporting to the Supervisor, Logistics Operations, you will:

• Plan and execute shipments from the company smelters to customers in diverse locations, including placing bookings, coordination, and monitoring whilst minimizing freight cost, optimizing working capital, and meeting commercial requirements.
• Provide timely notification to all relevant parties on bookings and coordinate with stakeholders on subsequent changes.
• Track shipping schedules, perform all required system related updates and resolve issues that may affect shipping, vessel slippage risk and deliveries to the customers.
• Act as the primary escalation point of contact for all operational issues raised by both internal and external stakeholders.
• Process freight payments and resolve any payment disputes with vendors timely.
• Ensure completeness of accrual of freight cost at the end month.
• Develop and manage relationships with vendors such as shipping lines, 3PLs, and internal stakeholders.
• Investigate and handle claims relating to transportation and shipping.
• Participate in continuous improvement projects, identify any process gaps, and propose improvement initiatives to reduce costs and/or improve service levels.
• Participate in performance-related meetings and provide constructive feedback where relevant.
• Adhere to Rio Tinto logistics' existing policies and system requirements at all times.
• Create a Health, Safety and Environment (HSE) culture within Rio Tinto logistics ensuring all activities comply with Rio Tinto standards.

About you

To be successfully considered for this role, you will have:

• Degree in Business, Logistics, Supply Chain Management, Commerce, or related field.
• At least 5 years of related experience in supply chain/logistics.
• A team player, autonomous and self-driven.
• Excellent communication and presentation skills, both verbal and written.
• Determined problem solver with a high level of attention to detail, a strong analytical and critical thinking skills.
• Solid time management skills and ability to prioritize workload in a changing environment and within tight deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Exposure to SAP systems will also be beneficial.
• Experience with project cargo will be an added advantage.