About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

JOB SUMMARY:

Gradiant is seeking a highly motivated, empathetic and detail-oriented Logistics & Procurement Executive to oversee and manage logistics and procurement related matters.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Logistic

• Working closely with logistics/shipping companies or agents for scheduling shipments
• Handling end to end coordination and documentation for all modes of shipments.
• Preparing Certificate of Origin, customs/insurance declaration
• Preparing LC, freight, BL, Invoice, Packing List, and insurance drafts
• Ensuring timely submission, status tracking of all shipping documents, and preparing necessary reports
• Work closely with Project and Operations team to schedule, track and monitor all incoming shipments.

2. Procurement

• Generate Purchase Orders to respective suppliers based on project needs.
• Check Purchase Invoice for discrepancies on product type, quantity and price.
• Responsible for liaising with finance to clear all vendors’ payments before the due date and in accordance to agreed payment terms.
• Perform sourcing when needed – Obtaining quotations from vendors and ensuring the validities remain current.
• Negotiating with vendors, if necessary.

3. Others

• Support team members whenever needed.
• Perform all other duties and tasks as assigned by supervisor/manager/management.

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

• Candidate must possess at least a Diploma in Supply Chain/Procurement/Logistics or equivalent.
• Minimum 3-4 years of working experience, preferably in the Water/Oil & Gas industry.

JOB SPECIFICS:

• Ability to work in a high energy, start-up-based environment and multi-tasking.
• Strong interpersonal and communication skills.
• Positive attitude, meticulous, and possess good organizational skills.
• Ability to multi-task and work independently.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

The Logistics Solutions Specialist is responsible for developing and executing sales strategies with Singapore and Japan HQ Sales & 3PL Departments to achieve 3PL sales targets. He/ She should be a subject expert in logistics technology and solutions which is essential to identifying and developing new and existing business opportunities. He / She will be involved in establishing and building business relationships and acting as the main point of contact for customers located in Singapore and Japan. The specialist will analyse sales performance, set up pricing models, and ensure the delivery of quality, reliable, scalable, and productive solutions to meet customer satisfaction.

• Develop and execute sales strategies to achieve 3PL sales targets.
• Identify new and existing business opportunities, establish and build business relationships.
• Act as the customer’s main point of contact, liaising closely with internal departments to ensure queries, problems, or issues are dealt with appropriately.
• Analyse sales performance and effectiveness of sales strategies through CRM data and other sources.
• Set up pricing models through a strong understanding of 3PL variable and fixed costs and develop pricing strategies through analysis of competitors' pricing models and market trends.
• Provide customers with the best possible solutions to solve their logistical issues, achieving and monitoring customer KPIs and initiatives.
• Prepare weekly/monthly update reports on pipelines, targets, budgeting achievements, and review new opportunities and business acquisition plans to both Japan HQ and Singapore Office.
• Collaborate with the 3PL General Manager and other stakeholders to analyze and identify the customer’s supply chain, operational flow, pain points, and needs to propose optimal solutions.
• Design realistic supply chain and operational solutions, including a variety of solutions ranging from conventional operations to new technologies.
• Design warehouse layouts to suit logistical needs and customer requirements using reliable software (e.g., AutoCAD) and operational design methods.
• Operate the implementation of proposed and accepted operations, including planning, budgeting, and monitoring progress.
• Ensure proposed solutions are reliable, secure, and scalable for future enhancements.
• Evaluate and review the effectiveness of solutions and make necessary adjustments to improve performance.
• Stay abreast of technology trends in logistics and propose technology solutions for improvements.
• Conduct profitability analysis of 3PL projects to identify key drivers that enable strategic decision-making.

Other Requirements

• Minimum Degree Holder in logistics, SCM, computer science
• Minimum 5~6 years’ working experience in 3PL logistics, 3PL sales, IT related fields.
• Strong communication skills (both written and verbal) in English and Japanese to communicate with Japan and Singapore offices.
• Possess customer-facing sales experience and strong customer acquisition skills.
• Good understanding of logistics and supply chain operations and technology
• Possess experience in leading and operating logistic projects.
• Analytical and problem -solving skills.
• Good presentation, communication, and interpersonal skills.
• Able to work effectively in a fast-paced, deadline driven environment.

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

Responsibilities:

• Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a competitive advantage relative to their key industry rivals by optimising cost to serve and maximising product availability.
• To coordinate all development and customer management initiatives across the Order-to-Cash process, resolve issues and build key customer relationships.
• Ensure outstanding delivery of 3PL services (warehouse and distribution) at minimum cost by closely and effectively managing the relationships with them.

Requirements:

• Experience in Customer Service in a similar market environment or trade structure or operational experience in one of the following areas: Physical Logistics, Demand or Supply Planning, Warehouse Management, Transportation, Physical Logistics Projects
• General sales experience especially Key Account / Event Management / Customer Channel Sales Development.
• Project management in a CS related area / Distribution Network Redesign / High Performance Logistics / Customer Logistics.
• Dealing or working with/for Customers or Suppliers (Distributors, Retailers, Suppliers etc).
• Experience in supervising or managing a team

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

Job Role Description:

Logistics Engineer Senior Executive is responsible for the below in Contract Logistics Operation:

• To lead and drive continuous quality and process improvement in materials flow, manning, space, inventory management and fleet management.
• To manage data-related activities including setting up databases, data mining and modelling (cost-benefit analysis, problem analysis, Robotic Process Automation, etc) performing data analysis and validating data.

Job Description

• Lead and drive for continuous improvement in materials flow, manning, space and inventory management, fleet management in Contract Logistics Operation.
• Participate and drive cost reduction solutions.
• Write SOP & WI required for warehouse management and logistic operations.
• Perform risk assessment together with HSE department and ensure safety first for operation.
• Constantly strive to achieve World Class Logistics Operations in Safety, Quality, Cost and Cycle time.
• Manage data through a combination of data mining, modelling and analysis (cost-benefit analysis, problem analysis, Robotic Process Automation, etc.).
• Focus on 5S, visual management and inventory accuracy improvement.
• Must be highly energetic and have the drive to get things done ahead of plan.
• Management of inbound/outbound operations to optimize space and inventory management.
• Report key performance indices on a regular basis for Contract Logistics.

What the job role requires

Qualification/Technical:

• Preferable Bachelor’s degree in supply chain management, Industrial Management or Engineering. Or Diploma holder with 3 to 5 years of relevant experiences.
• Knowledge in warehouse/logistics/manufacturing environment is advantageous.
• Strong communication skills, both verbal and written (In English).

Technological:

• Good working knowledge of 5S & visual management.
• Capable of writing SOP & WI required for warehouse management and operations.
• Knowledge of tools and methodologies like Root Cause Analysis and systematic troubleshooting methodology, etc. will be an added advantage.
• Knowledge on MHE and warehouse racking will be an added advantage.
• Preferable to have Knowledge of ISO 9001, ISO 14001, OHSA 18001 will be an added advantage.
• Knowledge with Lean methodology, six sigma and Kanban system will be an added advantage.

General:

• Able to work in fast-paced environment.
• Continuous improvement mindset and ability to drive for sustainable implementation.
• Strong work ethic and professionalism.
• Skills and abilities to perform job include analytical communication, presentation skills, problem solving and troubleshooting skills, computer literacy, interpersonal skills, exercises mature judgment; ability to work in a team, as well as independently; ability to influence other people.

People/Relations:

• Able to communicate with people from all levels.
• High fluency in both spoken and written English.
• High energy and drive, with a positive, proactive attitude
• Willing to learn with challenging spirit to improve current condition.

Other Information

• Dynamic & committed with proactive working attitude.
• Strong passion for process improvement, organizational, analytical and interpersonal & people management skills.
• Intermediate to advance experience in operating ERP system (WMS/SAP/etc.) for inventory management and analysis.
• Knowledge on warehouse racks and MHE.
• Forklift licence.

Key Responsibilities:

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

• Customer Management:
  • 
    
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.
  • 
    

About our client: Our client is one of the logistics companies in Singapore.

About the role:

• Lead and manage team responsible for setting supplier agreements in consideration of sales and operations requirements
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers supplying sea freight and intermodal services
• Arrange research on market development on suppliers which are used by our competition and market rates and act upon it
• To build and expand through relationships with existing and new suppliers on various levels in the responsible area
• Work in close cooperation with various parties (suppliers, other offices, forwarders and agents) in rate offers and negotiation
• Filing and maintenance of suppliers' information, rates, and surcharges within our Internal Vendor System
• Monitor and manage expirations of various rates in the Vendor System
• To effectuate and control all rate negotiations with the suppliers in their area
• Look for opportunities to make optimal use of the supplier's portfolio
• To manage, support, and facilitate the regional procurement team in their day-to-day activities
• To assist the Superior in other procurement duties as needed

About you:

• Diploma in Logistics and Supply Chain Management or related discipline
• A proven track record in procurement in the Logistics business, with a minimum 5 years experience in similar function
• Excellent market knowledge in sea freights and transportation
• Proficient in using computing software (eg. in-house programs)
• Results oriented with great negotiation and analytical skills for supplier selection and evaluation
• Possess proven leadership skills with ability to manage processes as well as build relationships
• Additional experience in Continuous Improvement or Process Development environment considered as an advantage
• Strong English proficiency (written and spoken)
• Pragmatic and strong drive to get things done
• Strong team player with hands on approach to work
• You are an open and clear communicator with an ability to establish and influence key relationships

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills

This recruitment effort is in collaboration with e2i

What the role involves:

• Responsible for facilitating and managing activities involving cross-border/Domestic transportation operations, partnership and projects.
• Familiar with custom (Malaysia and Singapore) requirements, import and export procedures
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Checking with Malaysia counterpart on their status as a declaring new customer in Malaysia or liaising with Malaysian customers or their declaring agent on the Malaysian customs procedures.
• Submitting the selling rate to Singapore customer.
• Coordination with Malaysia counterpart on Sales lead from the destination.
• Looking into all aspects of customer's requirement/problem solutions to handle their shipments
• Cross border trucking (CBT) billing & preparing of reports for internal &external customer.
• Generation of cross border road freight (CBRF) reports.
• Any other duties as assign from time to time.

Required Qualifications, Skills & Experience

1. Min 'O' Level
2. 1 years of experience
3. Computer literacy,custom regulation,cross border operation, communication skill
4. 1 year experience
5. Microsoft office, Email, WMS

Supply Chain Coordinators needed immediately for a growing dynamic company.

Job Scope:-

1. Receiving, checking, recording, organising and storing stock as it is received.

2. Taking inventories of stock and products, ensuring that they are safely and properly stored.

3. Dispatching and loading goods out of the warehouse for delivery.

4. Processing both in and out transactions into the warehouse.

5. Coordination of all in/out shipments with the relevant clients/suppliers

6. Warehouse Inventory Management with our current system

7. Answering all necessary emails and system entry.

8. Perform Ad Hoc duties assigned by supervisor.

9. Corresponding with import & export shipments via airfreight & courier.

Requirements:-

1. Positive and self-motivated Attitude

2. Responsible and service oriented

3. Team-oriented

4. Basic computer knowledge like Outlook & Excel is a MUST!

Those with Class 3 or 3A driving license will be a plus advantage.

5.5 days work week (Alternate week)

We are looking for scompetitive and trustworthy Accounts and Admin Executives to help us build up our business activities.

Accounts and Admin Executives's responsibilities include invoicing, accounts receivables, responsible for collecting payments for a company, communications to collect payments from clients and customers, also track payments and make banking deposits. They may also be in charge of running reports that document profits and losses for an organization. Other duties include tracking income and expenses, producing reports and verifying the accuracy of figures. Most of them use computers and other accounting or bookkeeping software in their course of work.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Maintaining bookkeeping databases and spreadsheets, updating information as needed
• Communicating with clients and customers to request and arrange payments
• Recording and tracking payments in databases
• Creating reports and balance sheets that document overall profits and losses
• Updating client accounts based on payment or contact information
• Managing accounts payable using accounting software and other programs
• Handling accounts payable for separate entities and vendors
• Analyzing workflow processes
• Establishing and maintaining relationships with new and existing vendors
• Ensuring bills and payroll are paid in a timely and accurate manner while adhering to departmental procedures
• Processing due invoices for payments
• Comparing purchase orders, prices, terms of payment and other charges
• Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling books of accounts

Requirements

• Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
• Great organizational skills, accuracy and attention to detail
• Advanced computer skills and proficiency with financial management software
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Fast learner
• Self-motivated with a results-driven approach
• Comfortable with math and calculations
• Good listening and communication skills
• Attention to detail

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• at least 2 years relevant experience

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

We are looking for 2 Class 4 experienced drivers. Mid-night 4.30 am shift and normal shift is needed. Please email [email protected] if interested.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support tRhe Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business trravelling may be required for this position.

Job Location

2 Changi South Avenue 2, Singapore 486354

Position Overview: We are seeking a detail-oriented and proactive Logistics and Printing Coordinator to join our team at BELLS Institute of Higher Learning. This role will be pivotal in ensuring the efficient printing and timely distribution of educational booklets to centers across the island.

Responsibilities:

1. Printing Coordination:

• Coordinate the printing of educational booklets according to schedule and quality standards.
• Liaise with printing vendors to ensure timely production and delivery.

2. Logistics Management:

• Plan and schedule deliveries of printed materials to various centers islandwide.
• Ensure accurate inventory management of printed materials and supplies.

3. Documentation and Reporting:

• Maintain accurate records of printing orders, deliveries, and inventory levels.
• Generate reports on printing activities and logistics performance.

Requirements:

• Proven experience in logistics coordination and printing
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle multiple tasks simultaneously.
• Proficiency in Microsoft Office and familiarity with printing technologies and processes.