- execution plan for key project accounts.

· Understand fully the internal sales systems and procedures.

· Maintain a collaborative and effective working relationship with customers, internal partners and stakeholders, and supply chain.

· Anticipate and solve problems, plan for workload changes

· Prepares regular expediting reports and maintains overall control of project timeline.

· Participate team meetings

· Plan and execute meetings with customers and any other face-to-face meeting as required

· Develop and maintain relationship with external customers and suppliers.

· Expedite with suppliers and ensure on-time delivery of project targets.

· Monitor progress and manage risks...

• Processing orders for all e-commerce platforms eg. Lazada, Shopee, Shopify, Tiktok
• Transcribe and segregate orders and in charge of updating spreadsheet for allocation of parcels
• Perform cycle count and physical inventory check
• Reply to all emails & chat enquries within stipulated timing, on all platforms
• Perform loading and unloading of goods. Receive and inspect incoming goods
• Maintain & Perform housekeeping and maintenance of tools and equipment
• Assist on inventory updates weekly, update Excel spreadsheet
• Perform Picking & Packing based on customer order, if required
• Point of contact for Forwarder to confirm on stocks receiving dates
• Creation of invoice for GST draft
• Ensure timest GST and invoice payments
• Other store duties as and when assigned Requirements

Logistics / Operations manager responsibilities

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates, and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

.

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

Key Responsibilities:

Coordinate and monitor shipments to ensure timely delivery.

Prepare documentation for customs clearance and delivery orders.

Track shipments, update sales teams on any delays, and manage delivery requirements.

Liaise with external warehouses and coordinate repacking or space allocation as needed.

Maintain accurate logistics reports

Assist with operational tasks and ad-hoc duties as required.

For Logistics Executive (Experienced Candidates):

Minimum 2 years of logistics or operations experience.

Ability to manage import/export processes and handle operational challenges independently.

Requirements:

Diploma/Degree in Logistics, Supply Chain, or a related field.

Strong organizational and communication skills.

Proficiency in Microsoft Office (Excel, Word).

Ability to work under pressure and meet deadlines.

Key Responsibilities:

Coordinate and monitor shipments to ensure timely delivery.

Prepare documentation for customs clearance and delivery orders.

Track shipments, update sales teams on any delays, and manage delivery requirements.

Liaise with external warehouses and coordinate repacking or space allocation as needed.

Maintain accurate logistics reports

Assist with operational tasks and ad-hoc duties as required.

For Junior Logistics Executive (Fresh Graduates):

On-the-job training provided.

A strong interest in logistics and operations.

Willingness to learn and grow within the company.

Requirements:

Diploma/Degree in Logistics, Supply Chain, or a related field.

Strong organizational and communication skills.

Proficiency in Microsoft Office (Excel, Word).

Ability to work under pressure and meet deadlines.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Oversees the whole operation of USG workshop in Sembawang and Paya Lebar

· Supervise the Vehicle and MHE maintenance & repair functions to ensure conformance with US Navy, US Air Force repair.

· Monitor and coordinate with Work Control to ensure work orders are opened and closed upon completion of maintenance using US Navy Maximo, Contractor Maximo and US Air Force Online maintenance program Defense Property Accountability System (DPAS).

· Ensure parts received for vehicles are input/documented in the inventory management system (Contractor Maximo).

· Initiate purchase requisition for consumable items, maintenance materials and required parts.

· Perform clerical work including coordinating functions for maintenance of equipment and tools for the vehicle Maintenance. shop. Gather, input, retrieve and maintain maintenance information in both computer and manual systems.

· Collect data required for daily, weekly, monthly and quarterly reports required by the Management.

· Ensure adherence to monthly vehicle Preventive Maintenance Schedule (PMS) to include Company vehicles.

· Monitor work load status and control workflow through the maintenance shops. Operate computer terminal and enter data required to update equipment schedules, delayed parts and historical records in Maximo programs. Coordinate and supervise the planning and maintenance of all USG vehicles, Company vehicles and MHE equipment.

· For US Air Force, ensure repairs for Time Compliance Technical Orders (TCTOs) are scheduled, tracked, accomplished and recorded IAW AFI 21-101. Perform administrative function. Monitor monthly variations-in quality (VIQ) QMR Inspection report of US Air Force (PACAF) and all contractor spec items for submission to the management.

· Assist with technical research and identification of part number of material required by maintenance personnel using Technical Orders, Federal Supply catalogue; cross references to National Stock number then submit requirement for purchase requisitioning through the US Air Force, US Navy and/or Contractor Supply Systems. Follow through with minor maintenance work order for all HAZMAT collection and waste turn-in IAW AFMAN 24-307 and local directives.

· Determine to what degree and by whom, repairs are made, and vehicles/equipment are inspected to ensure all work specified have been completed.

· Determine the most efficient and economical means of returning vehicle to service.

· Carefully consider the repairs or replacement of individual assemblies and components to make effective use of resources while adhering to any safety and serviceability standard and to avoid “overly maintaining” the vehicles.

· Ensure technicians comply with all safety procedures and technical requirements.

· Ensure vehicles requiring acceptance into fleet are properly inspected and documented.

· Ensure vehicles required to be rotated out (sold) are placed in DRMO and all documentation are completed.

· Prepare Monthly Vehicle PMS schedule and reports

· Participate in weekly managerial meetings, make recommendations for changes and improvement to transportation policy and procedures.

BASIC JOB QUALIFICATIONS:

· Skill in maintenance and repair

· Previous Supervisor / Manager experience

· Valid Singapore Driver License

· Minimum 5 years of Clean Driving Record

POSITION SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING

Basic knowledge of all applicable OSH and GOS programs, rules and regulations related to occupational safety

EDUCATION:

1. High school, diploma/degree or equivalent in Mechanical Engineering or Automotive

EXPERIENCE:

· The Transportation Supervisor shall have a minimum of 3 years’ experience in managing a transportation fleet of a size and scope similar to Singapore. Must be experience in charge of fleet operations. The incumbent must be well versed in the Operational, Maintenance, and Administration areas/functions of an industrial/commercial transportation fleet.

Qualification : 'N' Level, ITE, and above

Experience : Min 2 years of experience in general Logistics operation

Good communication skills to provide good customer service support .

Able to support admistrative works to ensure all proper record of documents.

Handle E-commerce incoming goods .

Working hour : Mon to Fri ( 9am to 6pm )

Salary and remimuration in accordance to experience and job function.

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Role and Responsibilities

· Manage and monitor Operations’ KPIs, including P&L planning.

· Manage one logistics program / account and lead the programs to achieve company and program’s objectives.

· Oversees, directs, plans and supervises the entire function and all related functionalities.

· Strong knowledge in Operations Management and Process Improvement.

· Resolve all service level issues in a timely manager and maintain strong customer relationship.

· Create solutions and value-added services to meet customer's current logistics requirements.

· Manage and direct a team to achieve turnaround standards for response to enquiries, order processing and billing.

· Vendor management, including review and assessment of vendor’s qualification, contract negotiation, appraisal of vendor’s performance, budget management and reporting.

· Develop and provide periodic standardized reports on KPIs.

· Investigate root causes of operations incidents and service failures as well as propose recommendations to Management for improvements.

· Constantly review and explore avenues to raise productivity and accuracy.

· Ensure Company Policy is strictly adhered to by all staffs.

· Enforce compliance to the warehouse procedures and safety.

· Ensure Quality Policy and Objectives are understood, implemented and complied by the staff.

· Development and growth of the customer accounts through value added service offerings and sustained cost improvement initiatives.

· Provide timely report of the program performance to higher management.

Requirements

· Minimum 5 years of experience in warehouse and logistics environment or relevant experience preferred. Preferred Diploma/Degree in Logistics or equivalent.

· A hands-on person who is resourceful, organized and meticulous with an eye for details.

· Proactive team player with integrity and enthusiasm.

· Strong analytical skills to review both financial and operational data.

· Possess strong drive to strive for success

· Ability to manage a tough team

· Able to prioritize and multitask.

· Good written and communication skills.

Other skills and/or experience considered advantageous

· Handling frozen food or perishable products experience.

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafe etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and preventing any unnecessary wastage.

As a Driver, you will play a key role in day-to-day operations. In doing so, you will ensure the operational fluency and customer satisfaction, which in turn allows for the company’s efficiency.

Responsibilities:

• Collection and delivery of products from and to business partners i.e. buyers, suppliers, partners etc.
• Maintenance of vehicle i.e. washing of freezer box, cleaning of inner compartment of vehicle body
• Loading and unloading of products
• Delivery of frozen meat, seafood and other food products
• Driving a 10ft - 14ft high box truck
• Cash collections from customers who have to pay Cash on Delivery
• Invoice settlement
• Verification of cash collected with the Finance Team

Requirements:

• Able to read English
• Must have Class 3 Drivers License
• Prior Food Delivery experience preferred
• Ability to remain calm in stressful driving situations
• Knowledge of Singapore roads and neighborhoods is an added advantage

Working Hours:

• 8AM - 8PM
• Off days are alternate weekday and weekend
• 6 days work.

Other info:

• 5.5k Basic Salary
• Rental of vehicle, petrol and cash card will be at your own expense
• You can rent vehicle from us

Job Summary:

The Logistics Manager will be responsible for overseeing and managing the entire supply chain process within the company. This includes coordinating the storage, transportation, and distribution of products to ensure timely and efficient delivery to our outlets, partners, and customers. The role requires close collaboration with suppliers, warehouse staff, and other departments to ensure smooth operations, cost-efficiency, and adherence to quality standards.

Key Responsibilities:

Supply Chain Management: Plan, implement, and monitor the overall supply chain strategy to maximize efficiency and productivity.

Inventory Control: Manage and optimize inventory levels, ensuring accurate forecasting to meet the demands of the business while minimizing excess stock.

Warehousing: Oversee the warehousing operations, ensuring proper storage conditions, inventory accuracy, and efficient retrieval of goods.

Transportation Management: Coordinate and manage the transportation of goods, ensuring timely and cost-effective delivery to various outlets and customers.

Supplier Management: Build and maintain strong relationships with suppliers and vendors, negotiating contracts, and ensuring the quality and timely delivery of products.

Process Improvement: Continuously evaluate and improve logistics processes to enhance efficiency, reduce costs, and increase customer satisfaction.

Compliance: Ensure all logistics activities comply with relevant laws, regulations, and company policies, including food safety standards.

Team Leadership: Lead, train, and develop the logistics team, fostering a culture of continuous improvement and high performance.

Cost Management: Monitor and control the logistics budget, seeking opportunities for cost savings without compromising quality.

Reporting: Prepare and present regular reports on logistics performance, including key metrics, issues, and improvement plans.

Education:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

PG Diploma in Logistics, Supply Chain Management, or a related field is preferred.

Experience:

At least 5-7 years of experience in logistics, supply chain management, or a related field, preferably within the F&B industry.

Proven experience in managing a logistics team and overseeing warehouse and transportation operations.

Skills:

Strong understanding of logistics, inventory management, and supply chain optimization. Excellent organizational and planning skills, with attention to detail. Strong leadership abilities with experience in team management. Proficient in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint). Good negotiation and vendor management skills. Ability to work under pressure and meet tight deadlines. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills.

Knowledge:

Familiarity with local and international logistics regulations and food safety standards. Knowledge of best practices in supply chain and logistics management.

Attributes:

Self-motivated, proactive, and results-oriented. Ability to adapt to a fast-paced and dynamic environment. Strong analytical mindset with a focus on continuous improvement.

JOB REQUIREMENTS:

- Full-time Delivery driver

Class 3 – 14ft

Class 4 – 24ft

- Mon - Fri: 8am to 5pm

- Sat: 8am to 12pm

JOB RESPONSIBILITIES:

- Islandwide delivery

- Local deliveries and Taobao loads.

- Ensure cargo is delivered in good condition and safely.

- Physically fit as loads can be demanding at times. Proper manual handling of cargo is essential.

- Perform driving duties with safe driving habits (clean traffic record).

- To comply to local traffic regulations and abide to speed limit and all vehicle safety regulations.

- Ensure the vehicle is well maintained (cleanliness & standard vehicle maintenance) and meets all safety requirements.

- Opportunity to earn Overtime pay (peak season).

- On-the-job training provided for inexperienced delivery driver.

- Teamwork, reliable, punctual, good work ethic and safety consciou

BENEFITS:

- Annual leave.

- Medical Benefits.

- Overtime pay opportunities during peak season.

- Performance & incentive bonus.

- Company vehicle, diesel, season parking and cashcard (claimable) at company’s expenses.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• at least 2 years relevant experience

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

Job Responsibilities

1. Create and execute a comprehensive global freight and logistics strategy to maintain smooth worldwide supply chain operations.
2. ⁠Manage all transportation costs associated with imported and exported goods.
3. Foster strong partnerships with freight carriers to secure the best rates and service levels.
4. Leverage your expertise in freight classification, routing, ports, and claims to solve logistical challenges.
5. Develop and implement efficient freight management processes, including vendor selection and performance evaluation.
6. Evaluate supplier costs to identify and implement cost-saving measures.
7. Manage shipping documentation and conduct regular pricing reviews.
8. Contribute to the preparation of global and local procurement budgets for raw materials in new markets.
9. Ensure the accuracy of freight invoices and resolve any discrepancies.
10. ⁠Generate weekly reports on market trends, freight rates, and future forecasts.
11. Collaborate with internal teams and customers to resolve logistical issues.
12. Apply your strategic sourcing skills and attention to detail to ensure timely, cost-effective deliveries while overseeing global freight operations.
13. Perform any additional duties as assigned.

Requirements

• ⁠A degree is preferred, but relevant experience is highly valued.
• ⁠Minimum of 5 years’ experience in competitive logistics sourcing, with a preference for experience shipping from Australia or Africa to Asia.
• ⁠Essential experience in break bulk shipping; container cargo experience is an advantage.
• ⁠Comprehensive knowledge of shipping operations, documentation, chartering, and cargo loading.
• ⁠A background in ship broking or freight agency is highly advantageous.
• ⁠Proactive and able to anticipate and resolve issues before they arise.
• ⁠Master of detail, ensuring accuracy in all aspects of work.
• ⁠Creative problem solver, capable of thinking outside the box.
• Skilled at multitasking and excelling in a fast-paced environment.
• Quick and decisive in decision-making.

Working Hours :

Permanent Night Shift

8.30pm - 5.30am

6 days work week. You can choose your 1 day off.

Location : Woodlands (drive islandwide)

Salary : $2800-$3500 (inclusive of overtime)

Job Description:

• Delivery and collection of logistics cages

• Each drivers will be provided with attendants

• Provide friendly service to our customers

• Ensure goods are safely and timely delivered/collected

• Maintain and ensure cleanliness of company vehicle

• Assist in loading and unloading goods from warehouse to lorry to customer(only when necessary)

• Strictly adhere to regulations and safety standards

• Deliver or Collect Delivery Orders per day

• Any other ad-hoc duties as assigned by managers or supervisors

Job Requirements:

• Must have a valid Class 4 Licence

• Physically fit

• Good knowledge of Singapore roads will be an advantage

• Responsible and positive working attitude

• Able to read & write English

• Willing to take responsibilities

• Preferably 1 years of delivery experience

• Loading Area: Woodlands

• Delivery Area: Islandwide

- Vehicle cannot be brought back home.

Only committed and agreed of the terms above, please apply for the job position.

Plan delivery schedule routes and truck loading to maximize resources

Coordination of all delivery supplies and orders between the warehouse and outlets

Monitor and manage warehouse activities including product movements

Arrange manpower bench planning for logistics and warehousing needs

According daily operation while controlling and managing inventory and logistics

Must have class 3 or 4 driving licence

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.