Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. Lifting operations, loading / unloading, stuffing / unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess class 3 driving license
• Possess forklift license, rigger / signalman, lifting supervisor, WAH cert will be an advantage (those without will be sent for training)
• Possess some computer knowledge to input data into Warehousing Management System
• Those without experience but willing to learn with positive attitude are welcome to apply.
• Able to start work with short notice

Responsibilities:-

• Carry out in-yard / out-yard, stuffing / un-stuffing and loading / unloading operations
• Perform lifting operations
• Assist in forklift, chassis and heavy vehicles maintenance
• Daily maintenance and housekeeping of working area
• Able to carry out tasks proficiently and safely
• Ability to anticipate job activities, prepare tools and equipment
• To maintain high standard of productivity and safety through proper work attitude
• To maintain personal health so as to meet the physical demand on site.
• Other ad hoc operations duties.

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess forklift license, rigger / signalman cert, lifting supervisor cert, WAH cert will be an advantage (those without will be sent for training)
• Possess some computer knowledge to input data into Warehousing Management System
• Those without experience but willing to learn with positive attitude are welcome to apply.
• Able to start work with short notice

Responsibilities

• Assist in maintaining of building facilities on timely - servicing, inspection, equipment re-certification etc..
• Undertake minor repair and maintenance work.
• Conduct daily facilities inspection to identify any defect
• Determine and analyze the cause of defects, breakdowns and faults & provide suggestions to prevent any future occurrences
• Liaise and supervise contractors on facilities repair / renovation works to ensure acceptable standard of work
• Ensure that only authorize users have accessed to locked venue
• Other tasks as assigned by the Management

Requirements:

• Diploma holder in M&E / Civil Engineering or its equivalent
• 2 years of work experience in Facilities & Building Management
• Can work under minimal supervision and is pro-active

Responsibilities

• AR / AP function and data entry
• Check and update vendor invoices
• Fax and post customer invoices
• Read and record photocopier machine meter reading
• Arrange for photocopier machine maintenance and servicing
• Handle daily outgoing postage
• Handle petty cash claims and cash reimbursement when necessary
• Ensure all cheques received are being bank in accordingly
• Prepare documents for vehicles’ inspection at JIC
• Road tax renewal
• Keep record of stationary, uniforms, safety shoes, pantry groceries and top up accordingly
• Any other ad-hoc duties assigned

Requirement

• Minimum Nitec/O level
• Computer literate
• At least 1 years working experience in accounts department

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Description

• Timely collection and delivery of container (eg. Import, Export etc) and cargoes.
• Perform daily checks on vehicle and ensure vehicle is in good condition prior before start of the day.
• Ensuring proper documentation e.g. delivery notes, pick up orders etc
• Comply to road & traffic rules while on duty
• Perform ad-hoc or other ad-hoc duties as assigned

Job Requirements

• Possess a valid Class 4 driving license
• Experience in driving Prime Mover Truck will be advantage, OJT will be provided basic $2000.
• Familiar with routes and roads in Singapore
• A team player with good communication and interpersonal skills

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Job Description

- Email correspondence with customers.

- Monthly invoicing to customers.

- Assisst department head on general administrative duties.

Requirements

- ITE / 'O' Level and above qualification.

- Able to work 5.5 days per week.

Benefits

- Yearly increment and performance bonus.

- Transport provided at designated pick up point.

- Monthly incentive.

- Monthly insurance allowance.

Job Summary

The Security Architecture and Solutioning role provides the architecture and solution in the development and implementation of cybersecurity strategies. He/she will be involved in creating clear and engaging architecture planning, strategizing, implementation and coordinate the acquisition, implementation and building of cybersecurity system/tool; assisting in the execution of security system and ensure smooth transition of the system to Security Operation team.

The role is required to collaborate with internal and external stakeholders (Technology Office, Enterprise Risk, Strategy & Transformation, the authorities) to effectively achieve the desire result.

The role must be instrumental in assisting other technology projects to meet regulation and responsible to authorities’ enquiries.

He/she has passion for cybersecurity, with a strong desire to learn and grow in a dynamic environment.

The personnel have exceptional cybersecurity and communication skills, a general understanding of cybersecurity principles, and the ability to translate complex technical concepts into clear and concise messages for all relevant stakeholders.

Job Responsibilities

Support infrastructure operations
Lead the team in the delivery of optimal infrastructure operations
Oversee the technical analysis of complex software, hardware and infrastructure equipment for integrated infrastructure operations
Review documentation and improve processes administration, installation, configuration and troubleshooting
Present findings and advise on infrastructure capabilities and limitations

Maintain infrastructure
Lead the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
Coordinate the execution of infrastructure maintenance activities such as change requests and maintenance routines
Review the quality of the work undertaken by technical staff

Optimise infrastructure performance
Lead initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
Monitor the relationships between the infrastructure users and applications
Support regular audits, infrastructure testing and implementation
Develop reports regarding infrastructure security, performance, and availability and key operational metrics including performance, utilisation, throughput and capacity

Resolve infrastructure incidents
Simulate user problems to resolve operating difficulties
Improve existing issue resolution methods and techniques
Assist senior leaders in disaster recovery planning and testing
Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
Provide guidance and/or training for less-experienced staff to resolve more complex problems

Professional Qualifications & Relevant Experience

· Bachelor Degree in Risk, Cybersecurity or related field

· 8 to 10 years of relevant experience in cybersecurity roles

· Proficient in MS Office Applications / Microsoft Power Platform Applications and social media platforms

· Positive attitude and willingness to learn

· Strong written and verbal communication skills

· Basic understanding of cybersecurity principles and best practices

· Ability to explain technical concepts to non-technical audiences

· Strong attention to detail and a commitment to maintaining accuracy and consistency in all communications.

· Self-motivated and proactive, with a demonstrated ability to work independently and take ownership of assigned tasks.

· Ability to manage multiple tasks simultaneously and carry out tasks which are assigned by the Management.

Job Requirements

Working Hours: Monday to Friday, 8am to 530pm

Working Location: Toll City, 60 Pioneer Road

Job Summary

The Assistant/Deputy Manager (Analytics and Artificial Intelligence) is someone who lives and breathes data. He/she is someone who is "T" shaped - With numerous IT related skills, communication skills, strategy skills with a deep specialisation in data analytics. He/she works data analytics projects - from gathering the data to doing up visualisations that aim to provide value to the business.

Job Responsibilities

The Assistant/Deputy Manager (Analytics and Artificial Intelligence) extracts and integrates data from various sources, and creates advanced models and algorithms suitable for the business use case. He conducts testing on data and AI models, interprets findings from testing, and evaluates model performance for scaling and deployment. He develops compelling and logically structured communication materials to facilitate stakeholder buy-in.

He/she works in a team setting and is proficient in statistics, scripting and programming languages required by the organisation.

He/she has strong analytical and critical thinking skills to identify and solve problems. He/she is passionate about analysing and resolving complex business problems, displaying intellectual curiosity towards using data and AI to address business needs and challenges. He/she is a data storyteller, and is able to influence key stakeholders and spearhead a data driven approach to resolve business issues.

This is an individual contributor role. However, being a senior member of the team, he/she must be comfortable with interfacing both the top leadership and the staff across all business units. He or she needs to be a mentor to younger members and always inject positive energy, like an energizer buddy.

Job Requirements

• Proficiency in programming languages like Python or R is preferred
• Familiarity with data manipulation, statistical analysis and machine learning theories is preferred
• Knowledge of AI frameworks and tools is a must

Professional Qualifications & Relevant Experience

• Bachelor Degree in Engineering, Economics, Mathematics, Computer Science
• 5-8 years of work experience in a related role
• Experience and knowldege in software developer / AI is a plus

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

Responsibilities:

• Perform trucking activities
• Truck motor vehicle to the required destination and ensure that the request is completed on time

Requirements:

• Class 4 driving licence
• Those with relevant experience is preferred

Others:

• Working hour: 5.5 days a week
• Daily subsidized lunch
• Medical, dental & insurance benefits

Overview:

We are seeking an experienced and dynamic Contract Logistics Business Development Manager with a strong background in the medical or pharmaceutical industry. This role is responsible for driving business growth by identifying new opportunities, developing client relationships, and providing tailored contract logistics solutions that meet the specific requirements of the medical and pharmaceutical sectors.

Key Responsibilities:

• Business Development & Client Acquisition:Identify and pursue new business opportunities in the medical and pharmaceutical industries, focusing on contract logistics, warehousing, and supply chain management services.
  Build and maintain strong relationships with key decision-makers in pharmaceutical companies, medical equipment manufacturers, and healthcare organizations.
  Develop and implement strategic sales plans to meet and exceed revenue targets.
  
• Market Research & Analysis:Conduct in-depth research to understand market trends, customer needs, and competitive positioning within the medical and pharmaceutical logistics sector.
  Stay updated on industry regulations, compliance requirements, and technological advancements affecting medical and pharmaceutical logistics.
  
• Solution Development:Work with internal teams to design and propose tailored logistics solutions that meet the specific needs of clients in the medical and pharmaceutical industries, including temperature-sensitive products, regulatory compliance, and product handling requirements.
  Collaborate with operations and supply chain teams to ensure smooth implementation and service delivery.
  
• Contract Negotiation & Management:Lead negotiations on commercial terms, pricing, and service agreements with clients.
  Oversee contract execution and ensure that the terms of the agreements are met, maintaining high customer satisfaction.
  
• Cross-Functional Collaboration:Work closely with other departments such as operations, legal, and finance to ensure seamless coordination of logistics services for clients.
  Collaborate with the marketing team to create promotional materials and strategies targeting the medical and pharma sectors.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Business, Logistics, Supply Chain Management, Healthcare, or a related field.
  
• Experience:5+ years of experience in business development or sales, specifically in contract logistics, supply chain, or a related field.
  Prior experience in the medical or pharmaceutical industry is mandatory, with a deep understanding of industry regulations, handling requirements, and market needs.
  
• Skills:Proven track record of achieving sales targets and driving business growth in the logistics or pharmaceutical industry.
  Strong negotiation, communication, and presentation skills.
  Ability to develop customized logistics solutions, with a focus on temperature control, regulatory compliance, and quality assurance.
  Familiarity with relevant regulatory standards, such as Good Distribution Practice (GDP) for pharmaceuticals.
  Proficiency in CRM software and Microsoft Office Suite.
  
• Personal Attributes:Self-motivated, goal-oriented, and capable of working independently.
  Strong problem-solving skills and attention to detail.
  Ability to work in a fast-paced environment and manage multiple priorities.
  

Key Performance Indicators (KPIs):

• Achievement of revenue and new business targets.
• Growth in client portfolio within the medical/pharmaceutical sector.
• Customer satisfaction and retention rates.
• Successful implementation and execution of contract logistics solutions.
• Market share expansion and competitive positioning.

Application Process:

Please submit your resume detailing your experience in logistics and the medical/pharma industry, as well as your approach to driving business growth in this field.

Job Summary:

The candidate is responsible for ensuring the accurate and timely processing of outgoing shipments.

This role includes preparing documentation, maintaining shipping records, and ensuring compliance with shipping regulations.

The candidate coordinates with various departments (cross departments) to ensure efficient operations and customer satisfaction.

Key Responsibilities

Support Shipping Activities:

• Communicate with carriers and freight companies to schedule shipments.
• Prepare shipping documents, such as bills of lading, booking confirmations, packing lists, and invoices.
• Handle customs documentation and clearances. Generate permits for import/export (in pipeline – subject to certification)
• Coordinate with Depot on container collection and returns
• Maintain accurate records of all shipments, including tracking information and shipping costs.

- Work with customer service to address any shipping-related inquiries or issues.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Previous experience in a shipping or logistics environment preferred.

Skills:

• Strong organizational and time-management skills.
• Attention to detail and accuracy.
• Proficiency with shipping software and logistics systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Conditions:

• Use of standard office equipment, such as computers and phones.
• Potential for occasional overtime to meet shipping deadlines.

Performance Metrics:

• Accuracy and timeliness of shipments.
• Customer satisfaction with delivery times and condition of goods received.
• Compliance with shipping regulations and company policies.

Work Location:

• Ubi

Main Job duties & Responsibilities

• Conduct daily data entry
• Answer & directs phone calls
• Respond to email and WhatsApp inquiries
• Liaise with clients
• Handle client accounts
• To operate Warehouse Management System (WMS) to process customer’s orders for timely and accurate fulfilment
• Evaluate all complete orders to maintain accurate inventory system
• To conduct accurate data entry, for incoming & outgoing stock
• Ensure proper records of client transactions for accurate billing
• Conduct billing for customers
• Scanning & filing of documents
• Other ad hoc duties as assigned
• To highlight to supervisor on any problems encountered in the course of their duties
• Comply with company policies and guidelines

Job Requirements

• Meticulous
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal & written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am – 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location:15 Gul Way,#03-01 Singapore 629193
• Nearest MRT: Joo Koon Mrt

Interested applicants may call +65 6266 2234 (Ext:111) and dial for the HR Department, to schedule an interview.

Office Manager

House of Amber Nectar Pte. Ltd.

9 Tuas Bay Walk, #01-01, Singapore 637757

We are seeking an experience and highly organized Office Manager to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Office Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly accounting management reports
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Reviewing and validating customer purchase orders
• Manage new customer account setup and credit approval
• Processing customer order entry into SAP in a timely and accurate manner
• Making direct contact with customers to resolve any order related issues
• Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
• Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery
• Provide secretarial support to Managing Director and General Manager
• Provide ad-hoc administrative support to team when required

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Traffic Controller in SH Cogent Logistics Pte Ltd. The Traffic Controller will assign trucking to Prime Mover Drivers to truck containers; ensure timely deliveries, efficient route planning and effective communication with drivers and clients.

1. Manage trucking activities to fulfill customers’ delivery requirement
2. Provide real-time updates on job progress in the system
3. Monitor truck and delivery status to optimize resources
4. Coordinate container trucking consignments with Prime Mover Drivers and customers
5. Ensure the accuracy of driver incentives for drivers
6. Perform counseling to Prime Mover Drivers when necessary
7. Adhere to statutory / company safety and health policies, procedures, and regulations
8. Any other duties and responsibilities assigned from time to time

Requirements

1. Nitec or equivalent qualifications in logistics, supply chain management, transportation or a related field preferred.
2. Minimum of 1 year of experience in deployment of drivers for trucking/ loose cargo jobs.
3. Strong understanding of land transportation regulations, routes, and logistical considerations in Singapore.
4. Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, clients and internal stakeholders.
5. Ability to work under pressure and prioritize tasks in a fast-paced environment.
6. Detail-oriented with strong analytical and problem-solving abilities.

Others Information:

1. 5.5 day work week
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits