Assistant to lorry driver.

Assist to load/unload cargo onto lorry.

Handle documents/ custom clearance

Assist in warehouse work

Workplace Address

27 PENJURU LANE
#03-04
SINGAPORE 609195

Duties and Responsibilities

Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

Maintain relationships with clients by providing support, information and guidance.

Preparation and submission of the Project Tenders/RFQs.

Monthly sales reporting.

Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

Min Diploma or degree holders in any logistics / engineering discipline

PC knowledge in Word/Excel/PowerPoint / Outlook

Self-drive, highly motivated, proactive, confident and independent.

Excellent communication, interpersonal and customer-handling skills.

Incumbent must possess class 3 driving license.

Working Conditions

5.25 Working days per week

Job Description

• Require to execute instructions received from the controller for Import, Export & Loose cargo. This includes assisting in getting a PSA rebate for the company which required the driver to be activated after working hours
• Collect and deliver cargo to customer premises. This shall include proper loading/unloading and securing of cargo for safe carriage and handling
• Maintain close contact with the office on collection & delivery schedule via walkie-talkie, radio, or mobile phone
• Maintained trips record for cargo collection/delivery in the Log Book for operational and performance requirements
• Comply with LTA traffic regulations and safety standards and maintain a safe driving record.
• Conduct daily vehicle inspections and report any vehicle defects to ensure the company vehicle is maintained in proper working condition at all times
• Safeguard company assets i.e. Ipad, Prime Mover, Electronic Equipment, and Accessories

Job Requirements

• Class 4 Driving License
• Familiar with Singapore routes
• Able to speak and write English
• Must be able to work 5.5 days

- Manage fleet of transport equipment, Prime Mover and different type of trailers

- Monitor equipment serviceability according to LTA requirement

- Manage a team of trucker and Delivery driver and prime mover driver

- Maintain a good relationship with customer

- To perform safety audit and inspection

ROLE & RESPONSIBILITIES

• We are looking for a logistics planning manager in logistics planning department which is responsible for logistics analysis and planning solutions by using advanced IT technology and also carry out research and development of state-of-the-art technology for logistics services.
• In the warehouse non clerical work and clerical work of logistics division, there are still a lot of cases where business processes have not been improved for more than 10 years like a paper-based work instructions and non-standardized business processes. Our mission is to improve them dramatically by introducing advanced IT technology for future.
• Logistics planning department suggests solutions to the warehouse operation team based on the result of scientific analysis by using BI tools or special analytics tools. And Logistics planning department supports implementation the best solution with or without material handling equipment based on the customer’s requirements operational requirements.
• Achievement on the job in logistics planning department will be evaluated based on the amount of reduction costs or the amount of incrementation of revenue by new initiatives.

MINIMUM REQUIREMENTS

Education

• Bachelor's Degree

Technical Skills and Prior Experience

• At least 10 years supervisory experience for warehouse operation in Logistics company.
• Have sufficient knowledge and experience in logistics business and operations.
• Must be IT proficient and able to thrive in a fast pace setting. Must have strong experience with Microsoft Excel, Word.
• Project management experiences and skills are required since the logistics planning department plans a project schedule considering with the priority, importance, deadline and man-hour required for whole project period. And also, the team is required to execute several projects simultaneously with colleagues of Nippon Express group.
• Has a deep understanding of the Japanese target market and company culture.
• Ability to work effectively with our Japanese partners, respecting and understanding their work ethics and business customs.

The ideal candidate must:

• Strong verbal and written communication skills.
• Strong interpersonal, supervisory, team player skills required.
• Possess attributes of respectfulness, honesty, integrity and flexibility.
• Have the ability to cope with frequent interruptions.
• Ability to multi-task, work under pressure and meet deadlines required.

• To assist in traffic controlling or transport planning.
• To handle customers order
• To schedule distribution route
• To control driver and vehicles
• To ensure all documents are in place

1. Good Communication Skill
2. Good Computer Skill
3. Able to work independently and making decision
4. Familiar with Singapore route

Workplace Address

27 PENJURU LANE
#03-04
SINGAPORE 609195

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

Dow has an opening for Logistics Specialist based in Singapore taking care of the Vendor Management of Logistics Service Providers of Road Transportation & Warehouse mainly for Singapore and Malaysia. The main responsibilities are listed as below:

Responsibilities

• Manage 3rd party logistics vendor (3PL, external – warehouse or transporter) in Singapore/Malaysia to achieve operation excellence and targets for Dow
• Lead and participate in advanced troubleshooting for systems, processes and order fulfillment  
• Provide coaching and leadership to stakeholders and 3PL on project implementations and best practices
• Interact with other Dow (global) regions to resolve order issues for inter-area shipments
• Implement and apply most effective technologies and operating discipline requirements with stakeholders and 3PL 
• Manage 3PL to ensure contractual obligations and service levels are met
• Develop and initiate changes to SOP (operating procedures) to ensure that they are valid and up-to-date
• Conduct regular audit and performance review on 3PL sites and processes  
• Understand and apply new concepts, innovations and technologies to operations and 3PL within assigned business scopes 
• Lead and ensure timely closure to complaint investigations, with identification of CAPA (Corrective and Preventative measures)
• Lead and conduct RCI (Root Cause Investigation) with 3PL and stakeholders to resolve product and/or service quality issues
• Support procurement tender negotiation and implementation with operational expertise
• Valid invoice from 3PL to ensure Dow pay logistics venders rightly
• Support and implement ESG (Environment, Social Responsibility, Governance) and Sustainability initiatives with suppliers and 3PL 

Required Qualifications

• Bachelor's degree or above in supply chain or logistics area or chemical related major or engineering
• Has experience related to logistics operations/supply chain and technical knowhows, 1-5 years of working experience in logistics/supply chain
• Vendor Management, Logical Thinking and Problem Solving Skill and Open Mind for new technology and changes
• Capability to working in purely English environment

Preferred Skills

• Certified in Logistics, Transportation and Distribution (CLTD) is a plus
• 3PL working experience is a plus

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Job Description & Requirements

We are looking for a licensed Driver who will be responsible for the safe and timely delivery of goods.

A valid Singapore driving license is required and successful candidates must have a clean driving record.

Job Description:

Assisting the customer logistics needs

Handle inbound and outbound operations

Loading and unloading of goods

Transporting goods to various port location.

Able to work under shift basis

Job Requirements:

Responsible towards work

Preferably with cargo clearance knowledge but not essential

Willing to work week ends if necessary

Able to work independently

Familiar operations and documentations

The Storekeeper is responsible for coordinating general warehouse operation and activities, such as receiving and shipping deliveries, doing stock inspections, documenting warehouse transaction and records, and inventory storage

Job Responsibilities

• Loading, unloading, arranging and moving of warehouse cargo and items
• Checking and inspecting received goods to ensure they are of the correct quantity, type, and quality
• Packing, labelling, packaging, stocking, organising and re-arranging of product in the warehouse when received and before they are dispatched
• Comply with height, weight and special handling requirements in stacking, moving, and arranging items on pallets according to storage plans
• Handle container stuffing and unstuffing operations and any necessary cargo/material handling security procedures
• Perform cross docking operations, shipment consolidation, transshipment and transloading operations
• Apply methods and techniques to manage dangerous goods and time and temperature sensitive cargo
• Any ad hoc duties as assigned by superior

Job Requirements

• Meticulous and physically fit to carry heavy items
• Able to work as a team player and independently
• Possess the necessary licenses to operate the various MHEs
• Possess the knowledge, skills and necessary licenses to operate MHEs - forklift, pallet truck, reach truck, VNA, stacker, scissors lift, etc (as required)

Job Info:

• Salary: Basic up to $3500 + AWS + VB
• Working Hour: Monday - Friday (7.50am - 4.55pm)
• Location: Tuas (Company transport pick up island wide at designated point)

Job Scope:

• Supervise and streamline day-to-day warehouse activities
• Lead import/export logistics operations to maintain an efficient flow of goods
• Examine and present reports on logistics expenditures and forwarder services to enhance transportation efficiency
• Assist in the annual selection of forwarders and contribute to the creation of budget and forecast data
• Offer operational assistance, training, and direction to team members
• Champion ongoing improvement initiatives
• Guarantee adherence to various corporate policies and regulatory requirements

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description

• Serve as the primary point of contact for customers utilizing our third-party logistics services, including managing inquiries, resolving issues, and providing updates on shipments and inventory.
• Inventory Control: Implement inventory management processes to accurately track stock levels via MCP system
• Process customer orders, prepare shipping documents, and manage inventory levels to meet customer demand while minimizing carrying costs and stockouts.
• Handle customer complaints and escalations promptly.
• Maintain accurate records of customer interactions, transactions, and service requests using our MCP system and email system.
• Order Fulfillment: Coordinate order processing and fulfillment activities, ensuring timely and accurate picking, packing, and shipping of customer orders.
• Quality Control: Implement quality control measures to ensure that goods meet company standards and customer requirements.
• Vendor Management: Liaise with suppliers and logistics partners to coordinate inbound and outbound shipments, resolve issues, and optimize transportation routes.
• Reporting and Analysis: Generate reports and analyze warehouse performance metrics. Update monthly major customer KPI report
• Any other task given by superior

Requirements

• Degree holders or equivalence
• At least 1 year of working experience in the related field
• Working experience in shipping, supply chain or logistics will be an added advantage
• Work independently and able to work in a fast pace environment
• Team player and dynamic, ability to multi-task
• Good communication and organization skills
• Proficient in Microsoft Office applications

Job Description:

Assisting the customer logistics needs

Handle inbound and outbound operations

Loading and unloading of goods

Transporting goods to various port location and at Airport Cargo Terminal

Job Requirements:

Responsible towards work

Preferably with cargo clearance knowledge but not essential

Willing to work overtime, Sunday and Public Holiday

Able to work independently

Familiar with Airport Cargo Terminal operations and documentations

Main job scope of the team:

· Packaging assembly

· Order picking according to pick list requirement

· Putaway – includes material handling, location verification, and product placement

· Receipt of all materials coming into warehouse, providing assurance that the quantity and quality of such materials are as ordered

· Verify and ensure accuracy on out-going shipment.

· Maintains accurate inventory records through the use of a computerized inventory system (WMS System).

· Container stuffing / Unstuffing for inbound / outbound based on instruction

· Loading / unloading of goods for both internal / external trucks

· Others ad-hoc duties when assigned

Requirements:

· Ability to understand standard work procedures (English)

· Minimum 1 year store exposure is preferred

· Ability to operate forklift & reach truck is a must (With valid forklift license)

· Good team work and observe safety measures

Responsibilities

· Liaise with superior to make decisions for operational activities and set strategic goals

· Plan and monitor the day-to-day running of the business to ensure smooth progress

· Supervise staff from different departments and provide constructive feedback

· Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

· Manage procurement processes and coordinate material and resource allocation

· Oversee customer support processes and organize them to enhance customer satisfaction

· Review financial information and adjust operational budgets to promote profitability

· Revise and/or formulate policies and promote their implementation

· Manage relationships/agreements with external partners/vendors

· Evaluate overall performance by gathering, analysing and interpreting data and metrics

· Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

· Excellent organizational and leadership abilities

· Outstanding communication and people skills

· Knowledge of the industry’s legal rules and guidelines

· In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)

· Working knowledge of data analysis and performance/operation metrics

· Familiarity with MS Office and various business software

Milkyway Chemicals Supply Service Co. Ltd, an integrated Chemicals Logistics service expert with its head office based in Shanghai, China, It is a public company listed on the Mainboard of the China stock market.

Hean Nerng Logistic Pte Ltd is a subsidiary of Milkyway Chemicals Supply Service Co. Ltd, incorporated in the year 1997, specializes in the provision of transportation services. Our Transportation Division owns and manages a fleet of well-maintained prime movers, trainers, oil tankers, ISO tankers and trucks. We specialize in transporting oil-related and petrol-chemical products as well as providing container trucking services.

Position Title: Billing Assistant

Location: 7 Gul Ave, Singapore, shuttle Bus will be provided at nearest MRT Station.

Job Description

We are looking for a Billing Assistant to assist with the daily account payables work of the Company. The incumbent will be responsible for various duties relating to maintaining accurate account payables.

Job Responsibilities:

· Prepare and mail invoices based on business job order billing.

· Scan invoices with necessary supporting documents into the company database

· Address billing queries

· Work closely with the operation team on day-to-day billing duties.

· Perform administrative tasks as required to meet the department’s needs.

· Assist in other ad-hoc assignments as required.

Job Requirements:

· Minimum Diploma (General)

· minimum 1-2 years of working experience

· Positive attitude and customer-oriented

· Team player with good communication and strong initiative.

· Proficient in MS Office

· Strong administration and organizing skills.

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

Responsibilities:

• Daily Picking, Packing, Loading, Unloading of cargo.
• Check, Tally, Scan Inbound & Outbound (FCL/LCL) goods.
• Perform value-added jobs such as pallet wrapping, removing labelling, re-labeling, decanting, housekeeping and other warehouse related work.
• Ensure compliances with security and safety rules and regulations when moving the materials in the warehouse.

Requirements:

• MUST Possess WSQ certified Forklift Operating License
• Knowledge of basic working English
• Independent, fast learner with positive attitude and able to multi-task

Responsibilities:

• Operate the Forklift
• Assist reporting Manager with the smooth operations of the warehouse operations

Requirements:

• Possess Forklift licence
• Perform overtime when required
• Willing to work 5.5 days' work week

Others:

• locations available: Jurong Island & 1 Buroh Crescent (company transport provided)
• Dental, Medical ,Meal Benefit

Key Tasks:

· Prepare storage area for incoming shipments

· Record and submit storage locations for system updating

· Receive stock accurately in accordance with receiving documents

· Document receipt of stock by recipients & file records for references

· Pick stock accurately based on pick lists

· Pack and tally stocks going into the storage area against received documents

· Issue stock to authorised recipients accurately

· Check and record condition & expiry dates (if any) of goods

· Maintain stock cleanliness & are in good conditions for staging

Skills & Competencies:

· 5.5 Working days

· Basic English literacy

· At least 1 year of relevant working experience

Responsibilities

• Plan, execute and manage all transportation processes including incoming and outgoing shipments.
• Prepare and arrange of import, export and LCL shipment documentations and custom clearance.
• Update and maintain warehouse inventories to ensure accurate inventory management of Goods in the warehouse.
• Work closely with Warehouse to ensure all services rendered to customer are captured for billing on time and accurately.
• Prepare and maintain accurate invoices to customers with an agreed billing agreement.
• Assist operation and administrative duties.

Requirements

• Minimum GCE “O” level or equivalent
• Prior experience in customer service or a related role is preferred
• Display empathy and patience when dealing with customers
• Good telephone etiquette and communication skills
• Positive attitude, multi-tasker and a team-oriented mindset working with minimal supervision is essential

Duties and Responsibilities

· Assist in managing the rollout of new software applications for business units.

· Collaborate with external software vendors on software application development and systems integration between internal and external applications.

· Prepare software applications’ documentations, including business requirements/scenarios, functional requirements, system integration test and/or user acceptance test plan, training materials and implementation plan.

· Review software applications design and implementation.

· Conduct functional, performance and user acceptance tests.

· Analyse and record arising application and technical issues.

· Provide maintenance support to end-users by investigating and reporting systems issues/shortcomings.

· Research and collate data/information to aid management decision-making.

· Execute project management related tasks including project scheduling and monitoring of milestones.

· Perform administrative tasks such as arrange meetings, record minutes and coordinate internal/external work processes.

Skills / Qualifications

Key Capabilities / Competencies

· Prior experience with one or more major ERP systems preferred. eg: Netsuite, Microsoft Dynamics, IFS, Oracle ERP, SAP.

· Prior experience with logistics software applications (eg: WMS, TMS) will be an advantage

· Proficient in business management and financial literacy

· Technical document writing skill

· Excellent in time management

· Good planning abilities

· Attention to details and people oriented

· Able to meet deadlines

· Good team player

Expected Educational Qualification

· Diploma/Professional Degree in Computer Science/Information Technology or equivalent.

Expected Year of Experience

· 5 years working experience required

Job Highlights

• Career Development Opportunities
• Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands)
• Attractive Bonus Scheme

Job Description:

Security Administration:

• Manage access control systems (keys, cards, security codes, etc)
• Coordinate visitor registration and badge issuance
• Check security cameras, and recorders and report any breakdown activity
• Assist with emergency preparedness procedures and evacuation drills

Administrative Support:

• Provide administrative support to the Facilities & Security team
• Oversee the Contracts, Licenses, and Calibration certificates to always ensure validity before expiration.
• Manage and maintain facility and security related documents and records
• Respond to employee inquiries and requests regarding facilities and security matters
• Coordinate servicing schedule and prepare purchase quotes for the Facilities and Security team

Minimum Qualification & Experience required

• Must be able to work independently and communicate well with various departments to support their purchases/upkeeping of equipment and tools
• Good communication skills and pro-active attitude in problem solving
• Experience in ISO documentation and good knowledge of Microsoft Excel will be an added advantage
• Possess good communication skills and good negotiation skills

Job Description

• Plan, coordinate and maintain daily site to ensure smooth operations.
• Coordinate on-site development by contractors.
• Coordinate for maintenance requests, repairs and inspections. (Such as toilets,lightnings, fire hose reel, roller shutters etc.)
• Assist to review in property-related assignments, updates or any changes in facility operations both owned or leased.
• Maintain purchase orders and approved works.
• Promote positive working relationships with vendors and contractors.
• Addressing feedbacks from client to management for improvements in quality and service standards.
• Assist in preparation of the report as and when required by client.
• Provide administrative support to the management or supervisors when required.
• Ensure facility adheres to safety regulations and compliance standards.

Job Requirements/Skills

• Possess diploma in Estate Management, Property and Facility Management or other related field with at least 2 years of experiences.
• Independent, initiative and good time management.
• High in adaptability and flexibility with positive growth mindset.
• Ability to perform supervising, preparing, organising, storing information in paper and digital.
• Good communication and presentation skills with management and clients.
• Basic computer skills are needed such as managing files, Microsoft words and Excel.
• Class 3 driving license will be an advantage.

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday