Job Description:

• Perform daily warehouse duties either at inbound (receiving, sorting, put-away) or outbound (pick/pack/release).
• Pick, pack, stock, organize and rearrange products within warehouse.
• Organize and maintain records of inventories up to date.
• Monitor and manage inventory control to ensure accurate stock levels.
• Check on the quality and quantity of items during receiving and releasing.
• Perform general housekeeping of warehouse.
• Perform any ad-hoc tasks assigned based on warehouse needs and operational requirements.

Job Requirement:

• Relevant working experience in a warehouse/logistics management.
• Candidates with competency and sufficient experience in operating a reach truck will be preferred.
• Able to work overtime when required.
• Possession of a valid forklift licence will be an advantage.
• Physically fit to handle lifting and carrying loads up to 20-25kg.
• Able to work on minimum supervision.

Working Location : Penjuru Lane

Working Hours : 5.5days, 8.30am-5.30pm (Mon to Fri) and 8.30am-12.30 (Sat)

Opportunity

At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever. We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier. Every day we challenge ourselves to do better, and we encourage each other to do the same.

We offer

By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.

Key Responsibilities

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

We are looking for

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

The ASRS Operation Engineer is responsible for the maintenance, repair, and operation of Automated Storage and Retrieval Systems (ASRS) equipment to ensure optimal performance and uptime. This role involves performing preventive maintenance, diagnosing, and resolving technical issues, and supporting system upgrades and modifications to meet operational requirements. Taking up the role of Team leader of the shift.

Responsibilities:

• Operate ASRS equipment, including automated cranes, conveyors, and control systems, to perform material handling tasks such as loading, unloading, and storing goods in designated locations.
• Follow maintenance schedules and perform routine inspections and preventive maintenance tasks on ASRS equipment.
• Diagnose and troubleshoot mechanical, electrical, and software issues affecting ASRS equipment performance, using diagnostic tools, schematics, and technical manuals.
• Conduct repairs and replacements of defective components or parts, such as motors, sensors, actuators, bearings, and PLC modules, to restore equipment functionality.
• Coordinate with equipment vendors or service providers for technical support, spare parts procurement, and warranty/contract repairs as needed.
• Assist Maintenance Team in implement software updates, firmware upgrades, and system modifications to enhance ASRS performance, reliability, and safety.
• Monitor system operation through computerized interfaces or control panels, and respond promptly to alarms, error messages, or abnormal conditions.
• Ensure smooth operation with the aid of warehouse control system (WCS) and Humane Machine Interface (HMI).
• Ensure compliance with safety regulations and company policies by following proper lockout/tagout procedures, wearing appropriate personal protective equipment (PPE), and adhering to safety protocols during maintenance activities.
• Document maintenance activities, repair logs, equipment histories, and spare parts inventory using computerized maintenance management systems (CMMS) or other digital record-keeping tools.
• Provide training and technical support to operators and maintenance personnel on ASRS operation, troubleshooting techniques, and safety procedures.
• Participate in cross-functional teams for system upgrades, capacity expansion projects, or process improvements related to ASRS operations.
• Shift schedule planning, arrangement, and execution.
• Managing inventory accuracy, stock replenishment, and space utilization within the warehouse or distribution center environment. This role involves coordinating with various teams to ensure timely inventory transactions, cycle counts, and adjustments to maintain optimal inventory levels.

Qualifications:

• High school diploma or equivalent; technical diploma or certification in mechatronics, automation, or related field preferred.
• Proven experience in maintenance and repair of automated material handling systems, such as ASRS, conveyor systems, robotics, or similar equipment.
• Strong mechanical aptitude with knowledge of electrical, electronic, and hydraulic systems.
• Familiarity with PLC programming, HMI interfaces, and industrial control systems (e.g., Siemens, Allen-Bradley) is desirable.
• Ability to read and interpret technical drawings, electrical schematics, and equipment manuals.
• Excellent problem-solving skills and attention to detail in diagnosing complex technical issues.
• Effective communication skills and ability to work independently or as part of a team.
• Willingness to work flexible hours, including weekends or evenings, and respond to emergency calls as needed.

Job Purpose

· Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

· Manage customers job requests with proactive solution based approach.

· Confirm jobs into job database and prepare complete documentation.

· Facilitate pre-job coordination with operations executives/controllers.

· Provide excellent customer service.

· To follow-up on issues during job execution which require multi-liaisons with stakeholders.

· To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.

· Provide real-time updates on job progress and provide POD copy at the earliest.

· Address effectively admin/operational issues and adherence to SOPs.

· To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.

· Provide statistical data when required.

· Any other activities as assigned by Operations Manager, Conventional Operations.

Qualifications and Requirements

• Competent & proficient knowledge over Conventional Operations.
• Possess Class 3 Driving Licence.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working hours

8.30 a.m. to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

1) 30 TUAS AVE 13

2) 2 CHANGI SOUTH AVE 2

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

1. Assemble at warehouse in the morning to prepare for loading of items
2. After all items are scanned and loaded in vehicle, proceed to delivery venue
3. Drop-off items to few locations
4. Start delivery service

Duties and Responsibilities

Operate mobile crane to lift, move or reposition loads safety and precisely.

Listen and carryout instructions given from ground crew or helpers via radio communication or hand signals.

Direct helpers to position outriggers and blocks properly to prevent capsizing during heavy load lifting.

Inspect, rig, and ensure that rigging applications are configured in accordance with the load chart and manufacturer guidelines.

Assess loads to determine their weight and compare it against lifting capacity to prevent riask of overload.

Interact closely with customer for accurate movement if materials and equipment.

Inspect, clean and perform operator level maintenance in crane mechanism and hoisting components in accordance with standards.

Perform daily safety checks to ensure equipment is in safe operating condition.

Arrange for periodic maintenance of vehicle/equipment or when vehicle/equipment malfunctions.

Follow related safety regulations, contract requirements, company policies, and operating procedures.

Provide report of work operations by completing relevant paperwork.

Other ad-hoc assignments assigned by your superior from time to time.

Qualifications & Requirements

Completion of High School or Secondary education.

Possess a valid crane operator license issued by MOM

Good knowledge of standard crane operation techniques and hand signals preferred.

Ability to read, write and speak English in order to understand equipment load charts, prepare written orders, read safety instruction, etc.

Class 5 driving license.

At least 2 years’ experience working with lift trucks, overhead cranes and mobile cranes.

Familiar with Singapore routes and PSA port procedures.

Able to work independently with minimal supervision.

Good driving records.

Working Conditions

5.5 Working days per week but may subject to O/T and working during weekends and holidays.

Could expect to work in stuffy, noisy and dusty environment.

Need to wear appropriate PPE when on duty.

Project Engineer duties and responsibilities

Project Engineers manage the planning and processes of a project and delegate responsibilities to ensure the project is completed efficiently and successfully. Their day-to-day duties and responsibilities may vary depending on the type of industry, company or project they’re working on, but typically include the following:

• Conduct regular meetings with clients to ensure clarification and meet specific requirements in a timely manner.
• Delegate tasks to team members according to their individual skill sets, experience and abilities to ensure efficient completion of the project.
• Maintain budgets and make adjustments according to needs as they arise.
• Track performance and analyze the completion of key goals.
• Document and report project progress to collaborators and clients.

Responsibilities:

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

Requirements:

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

Key Responsibilities:

• Perform pick and pack of goods
• Loading and unloading from container and loose shipment.
• Segregation of stock base on item and put away
• Pick the order by using RDT scanner and scan pack through WMS system
• Report any product damages, take photos and document, move to designated stocking location
• To support general warehouse operations
• Any other ad-hoc duties as assigned by superior from time to time

Requirements:

• Minimum Primary/Secondary School/O Level
• Physically fit and able to carry up to 25kg from time to time
• Good initiative, responsible and can-do working attitude
• Experienced in operating Forklifts, Reach Trucks, and Order Pickers
• Able to handle chemical items safely
• Flexibility to work at various locations in the West

Bridge and Deck Operations:

-Conduct daily bridge and deck watchkeeping.

-Operate and maintain deck

department equipment and gears.

-Prepare and execute docking plans as

required.

· Safety and Compliance:

-Assist the Master in implementing

and monitoring the Safety

Management System (SMS).

-Ensure adherence to health, safety,

and pollution prevention policies.

-Maintain life-saving and firefighting

equipment to regulatory standards.

· Cargo Operations:

-Planning cargo stowage, loading, and

discharge.

-Supervise and oversee safe cargo

operations to maintain ship stability.

· Resource Management:

-Monitor and control freshwater,

stores, spares, and other resources

onboard.

-Supervise crew training, drills, and

evaluate deck crew performance.

Cargo Operations:

-Planning cargo stowage, loading, and

discharge.

-Supervise and oversee safe cargo

operations to maintain ship stability.

· Resource Management:

-Monitor and control freshwater,

stores, spares, and other resources

onboard.

-Supervise crew training, drills, and

evaluate deck crew performance.

· Administrative Duties:

-Maintain accurate records including

logbooks, inventories, and

maintenance records.

-Ensure compliance with all regulatory

requirements and company

procedures.

Safety Officer Role:

-Act as the Ship's Safety Officer,

responsible for onboard safety

awareness and practices.

-Promote a safety culture and ensure

the well-being of all personnel

onboard.

Requirements

- COC Class II or I

- Minimum 3 years of experience on board

as Chief Officer on Oil / Chemical Tanker.

- Good leadership, teamwork,

management and communication skills

- Must be willing to follow Company

planned working schedule on board vessel

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Responsibilities:

• Ensure timely collection & delivery of goods
• Load and unload goods safely
• Drive to different and multiple client’s locations
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Collect and counter-check invoices

Requirements:

• Valid Singapore’s Class 3 driving licence
• At least 1 year(s) of working experience in the related field
• Able to handle loading/unloading of heavy items such as TV, fridge, washing machine
• Able to work overtime
• Able to work on weekends and public holidays.
• Able to attend company-sponsored PWM/OPW training.

Working Location:

• Gain City Sungei Kadut - Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Maintain accurate and updated inventory records
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Positive attitude, detail-oriented, organised, and able to prioritise tasks
• Good interpersonal, communication and analytical skills
• Good command of English (written and spoken)
• Ability to work independently and under pressure in a fast-moving environment
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

**Shuttle service is provided from/to Joo Koon

Job Description:

• Movement & Co-ordination of Palletised Cargo using MHE/FORKLIFT
• Unpacking & Packing of Palletised Cartons
• Liasing with Customer Operations to manage flow of operations
• Data Input & assigning of deliveries/collections for drivers. (Ad-hoc basis)
• Ensure that all delivery requirements are met
• To plan routes as effectively as possible to save time and turnaround rate.
• Monitor and Manage drivers possible obstacles during delivery.

Job Requirements:

• Team Player
• Meticulous
• Physically Fit
• Communication Skills
• On The Job Training is Provided
• Monday - Friday (8am-6pm)
• Saturday (8am-1pm)

Job Benefits:

• Salary ranging from $2000-$2500.
• OT will be paid on an hourly basis
• Sunday or PH work - $120/day
• Insurance and Medical Benefits
• Annual and Medical Leave
• Annual Bonus Entitlement (Performance Based)
• Annual Salary Increment (Performance Based)

Contact:

whatsapp Lucas: +65 86934983

whatsapp Nicholas: +65 94501810

We are seeking a meticulous and motivated Accounts Executive to join our finance team. In this role, you will provide essential support to the accounting department in various functions, ensuring accurate financial record-keeping and contributing to the smooth running of our financial operations.

Key Responsibilities:

• Assist in the preparation and processing of invoices to clients, ensuring accuracy and timely delivery.
• Provide support in processing payroll for both office staff and ship crew, including data entry, verifying timesheets, and ensuring compliance with relevant regulations.
• Assist with accounts payable and receivable functions, including processing payments to vendors, recording customer receipts, and managing outstanding invoices.
• Maintain accurate and up-to-date financial records in the general ledger system.
• Assist in the preparation of monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Perform bank reconciliations to ensure that bank records match company records, identifying and resolving any discrepancies.
• Assist in managing cash flow, monitoring account balances, and ensuring timely payments.
• Provide support to the accounting team with other accounting-related inquiries and tasks as required.

Qualifications:

• Diploma in Accounting or a related field.
• Minimum 2 years of experience as in a similar accounting role.
• Knowledge of accounting principles and practices.
• Proficient in accounting software and Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

Job Description (Class 3/4 driver):

· Providing delivery services.

· Delivery of goods to outlets, commercial,residential, and industrial areas (Clustered).

· Pick and Pack of goods onto pallets.

· Loading and unloading.

· Other ad hoc duties as assigned.

Job Responsibilities (Class 3/4 driver):

· Ensure safe handling of goods.

· Practice safe driving.

· Observe Safe Work Procedures while delivering goods to Customers.

· Comply with Traffic rules and regulations.

· Familiar with Singapore roads is an added advantage.

· Ensure Vehicle is taken care of in terms of cleanliness, Maintenance and condition.

Responsibilities: -

• Collection, delivery, shifting of containers
• To ensure that containers are loaded in a safe and secure manner on the trailer
• Retrieve shipments from clearance agents at port, conduct custom clearance of shipments, scan and send shipments back to distribution centres
• Compliance to all regulations or company procedures strictly.
• Carry out daily checks to ensure vehicle's road worthiness before use and maintain vehicle and report any faults immediately to the supervisor for rectifications.
• Other duties as assigned by Transport Supervisor/Manager

Requirements:

• Minimum 2 year of relevant experience as a Prime Mover Driver in Singapore
• Possess a valid Class 4/ Class 5 Singapore Driving License
• Good & Clean driving safety records
• Familiar with Singapore roads / PSA

Job Highlights:

• Salary increment upon successful confirmation
• Sign-On & Retention Bonus
• Transport Pick-up at Jurong East

Key Responsibilities:

• Perform pick and pack of goods
• Loading and unloading from container and loose shipment.
• Segregation of stock base on item and put away
• Pick the order by using RDT scanner and scan pack through WMS system
• Report any product damages, take photos and document, move to designated stocking location
• To support general warehouse operations
• Any other ad-hoc duties as assigned by superior from time to time

We are looking for:

• Minimum Primary/Secondary School/O Level
• Physically fit and able to carry up to 25kg from time to time
• Good initiative, responsible and can-do working attitude
• No Overtime required and no Forklift license required

Opportunity

At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever. We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier. Every day we challenge ourselves to do better, and we encourage each other to do the same.

We offer

By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.

Key Responsibilities

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

We are looking for

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Job Description

- Ensure safe and efficient day to day

operation of vessel

- Motivating the crew in the observation of

those policies

- Monitoring and reviewing the Safety

Management System, including conducting

familiarization and training of deck

personnel.

- Preparing the annual Master’s review of

the Safety Management System

- Maintaining the seaworthiness of the

Company.

Requirements

- COC Class I or COC Class II

- Must have Port Limit Tanker Master and

Pilotage Exemption Certificate (PELV)

- Minimum 3 years of experience on

Bunker Tanker (Singapore) or Oil / Chemical Tanker.

- Good leadership, teamwork,

management and communication skills

- Must be willing to follow Company

planned working schedule on board vessel

We are seeking a highly motivated and experienced Assistant HR Manager to join our dynamic team. In this role, you will play a vital part in supporting the HR department in various functions, ensuring smooth operations and contributing to a positive and productive work environment.

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Bachelor's Degree in Human Resources Management or a related field.
• Minimum 3 years of proven experience as an Assistant HR Manager or in a similar HR role, preferably in the maritime industry.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Knowledge, Skills and Abilities

· 2-4 years of work experience in a physical trading environment (a major, trading house or similar).

· Good understanding and network in the European / Asian chartering market.

· Knowledge of cross barrel oil markets (Crude, distillate, light ends, fuel oil).

· Knowledge of industry which includes a strong understanding of the various types of shipping contracts that are undertaken in order to ensure the most cost-effective solutions for the traders.

· Quick to understand links between information and possible impact on P&L/optionality.

· Technical shipping experience would be advantageous and experience in operations essential.

· Strong decision-making, negotiation, analytical, project management and interpersonal skills.

· An effective communicator internally and team player to further establish strong relationships both internally and externally.

Key Responsibilities

· Analyse the CPP/DPP freight market to review existing trends and help to develop new strategies based on supply and demand.

· Build and develop new business pipelines to increase the organisation's market share across all markets.

· Develop and maintain the organisation's portfolio of clients in the region.

· Foster and deepen relationships with clients.

· Oversee negotiations relating to ship chartering.

Key Relationships

· Strong rapport with the different product Traders (Crude, distillate, light ends, fuel oil).

· Operations; Daily dialogue with Operators, Claims and Deals Desk based out of Athens.

· Chartering; Working closely, sharing ideas with colleagues in the various shipping departments and offices.

· Bunker procurement team.

· Heads of respective departments.

HLS Group is a well-established logistics and freight forwarding company experiencing steady growth. Singaproe branch opens in Mar, 2023. With a strong focus on customer satisfaction and operational excellence, we are expanding our team to better serve our growing client base.

Role Overview:
We are looking for a proactive and customer-focused Customer Service Coordinator to join our team. The successful candidate will act as the key point of contact for clients, ensuring exceptional service and efficient resolution of their needs.

Job duties:

• Liaise with customers, carriers, vendors, overseas agents to ensure smooth shipment
• Provide full customer service support (handles enquiries, complaints) to customer, oversea agents
• Ensure customer’s orders are processed in a timely and accurately manner
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
• Prepare payment requests, ensure all billings are done timely and accurately with all necessary supporting documents
• Adhere to SOP and work instructions
• Adhoc tasks per request

Job Requirement:

• Preferably diploma in Logistics or business admin
• Customer service orientated and team player
• At least 3 years of working experience in the related field within Freight Forwarding industry is required for this position.
• Strong in outlook, Microsoft Office Word, Excel
• Good commercial sense and cost management.
• Ability to work in a fast paced environment and cope with pressure.
• Accountable for complete operational needs, good working attitude, positive mindset and able to adapt to dynamic market changes