We are looking for responsible driver. Kindly contact us if you are interested. Thank you

• Load and unload items in a safe and timely manner
• Maintain and inspect vehicle before and after trips
• Follow all applicable laws, safety regulations, and company policies
• Ensure proper vehicle maintenance, cleanliness, safety, and security
• Maintain accurate records of vehicle operations and performance
• Communicate with customers, vendors, and employees in a courteous and professional manner

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

Job Descriptions:

• To build, establish, maintain and improve relationships with customers
• To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements:

• At least 1 year experience in customer service
• Minimum O-Level
• Ability to work under stress with minimum supervision
• Ability to work under pressure and possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

• AT LEAST 2 TO 3 YEARS OF RELEVANT EXPERIENCE IN FREIGHT FORWARDING COMPANY.
• HANDLE FULL SPECTRUM OF SHIPPING DOCUMENTS.
• IDENTIFY AND PURSUE NEW BUSINESS OPPORTUNITIES WITH POTENTIAL NEW AND EXISTING CUSTOMERS.
• ENGAGE OPERATIONAL SUBJECT ON A DAILY BASIS.
• ABLE TO COMMUNICATE WITH LOCAL AND OVERSEAS AGENTS.
• PLEASANT PERSONALITY.
• 5 1/2 DAYS WEEK.

Responsibilities:

• Co-ordinating and liaising closely with Customers, Airlines, Cargo Terminal Operators, Departments, Overseas Agents / Offices and Service Providers on Shipments.
• Action promptly on Customers’ shipment arrangements and requirements.
• Perform checks and monitoring to ensure shipment arrives at its arranged destination(s) within the required timeline(s).
• Administer Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Customer’s shipment handling requirements are kept up to date.
• Attend to Customers’ enquiries on Shipment movements and / or processes.
• Provide correct and timely updates on the status of Shipment(s) to the Customers.
• Proactively seek alternative solutions or value-add to processes to enhance and improve the ongoing services for / to the Customers.
• Work together with Other related Parties (ie, Airlines, Cargo Terminal Operators, Overseas Agents, Service Providers, etc) on resolving problems that may arise during the shipment processes so as to prevent any possible recurrent problem(s).
• Constantly look into improving the section’s operational processes and system through computerisation.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate with good work skills in Word, Excel and Outlook
• Good communication skills (verbal and written)
• Customer oriented with positive attitude
• Ability to work independently and in a team
• Added advantage would be for those who possess airfreight forwarding experience and are able to start work within short notice
• Training will be provided on the work processes in the section and department
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

We are seeking a responsible and safety-conscious school bus driver residing in the Ang Mo Kio area to transport student to and from school and related activities.

Job Responsibilities:

1.Safely operate a school bus along designated routes, ensuring timely pick-up and drop-off of students.

2. Conduct pre and post trip inspections of the vehicle, reporting any mechanical issues or maintenance needs to the operations team.

3. Adhere to all traffic laws, safety regulations, company operating procedure and policies

4. Maintain a clean and orderly bus environment

5. Report for any potential delays, accidents or emergency situations to the operations team

6. Respond promptly to emergencies or unexpected situations

7. Any ad-hoc duties assigned from time to time

Job Requirements:

1. Possess a valid Singapore Class 3 Driving Licence and Bus Driver Vocational Licence (BDVL)

2. Good communication skills and interpersonal skills

3. Able to use GPS and read google map

4. Always be punctual for work, good attendance, committed and reliable

5. Patience and positive attitude when working with primary school student

• Well Established Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Assisting Store Supervisor
• Involve in daily receiving, sorting, issuing of goods
• Picking and packing of outgoing goods/shipment
• Liaison with packer & transporter
• Update inventory system & maintain of store documentation
• Stocktaking activities
• Housekeeping of warehouse
• Other ad-hoc duties as assigned from time to time

Job Requirements:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec or equivalent
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a FMCG Industry. Due to their current expansion plan, they are looking for a Logistics Supervisor to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Develop and implement efficient delivery routes for B2B operations.
• Use Transportation Management Systems (TMS) to plan routes, assign deliveries, and track progress.
• Monitor driver performance and compliance with delivery schedules.
• Manage delivery exceptions and promptly resolve customer issues.
• Provide guidance and support to drivers regarding routes, procedures, and safety protocols.
• Address driver concerns, manage performance, and ensure high operational standards.
• Enforce adherence to safety regulations and standards for B2B deliveries.
• Conduct regular vehicle safety checks and monitor maintenance schedules.
• Build and maintain strong relationships with clients, ensuring clear communication on delivery schedules and performance metrics.
• Track and analyze key performance indicators (KPIs) such as on-time delivery, route efficiency, and driver performance.
• Identify and implement improvement strategies to optimize delivery operations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT
• ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION
• TRANSPORT FOOD TO LOCATION SUCCESSFULLY
• MAINTAIN CUSTOMER SERVICE AND CLEANLINESS
• MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION
• CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS
• MANAGING LOGISTICS STAFFS AND COORDINATING SCHEDULING AND WORKLOADS

• VEHICLE/DIESEL/CASHCARD PROVIDED
• MEDICAL BENEFITS
• PHONE ALLOWANCE

Job Description

• Manage the operations of logistics department
• Monitor transportation modes, rounting, equipment
• Manage the daily activities of the container trucking operations
• Ensure the prime mover drivers and their workload full coverage where necessary
• Prepare report, schedule for shipment inbound and outbound
• Ensure to improve the efficiency of the company's supply chain

Job Requirements

• Min diploma/ degree holder in supply chain, business admin or logistics
• 3 to 5 years experience in supply chain, shipping, freight forwarding industry
• Preferably with operation knowledge on logistics control on container trucking/PSA
• Able to work effectively and independantly in a fast paced enviroment

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Field Sales Executive to join our Singapore team and will be reporting to the Head of Sales.

What are the roles and responsibilities?

• Source opportunities and acquire new business revenue for Aramex domestic express services, focusing on multi-channel retailers and brands.
• Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.
• Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.
• Utilize solution selling techniques to position Aramex domestic express services effectively and address customer needs and pain points.
• Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.
• Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.
• Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.
• Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.
• Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.
• Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.
• Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Requirement for the role:

• Minimum of 2 years of experience in business development, sales, or account management, preferably in the logistics or transportation industry.
• Proven track record of success in sourcing opportunities, acquiring new business revenue, and achieving sales targets.
• Strong understanding of solution selling techniques and account management principles, with experience working with multi-channel retailers and brands.
• Excellent communication skills, both verbal and written, with the ability to articulate value propositions and build rapport with customers.
• Ability to work effectively in a cross-functional team environment, collaborating with colleagues from various departments to achieve common goals.
• Self-motivated and results-oriented, with a drive to exceed targets and objectives.

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

FOR FASTER RESPONSE PLEASE WHATSAPP DAMIEN @ +65-88575869

JOB DESCRIPTION

1) COLLECTING PARCELS IN THE MORNING BEFORE 9AM FROM THE DESIGNATED HUB

2) SORTING AND LOADING TO YOUR VAN

3) DRIVING TO DESIGNATED DELIVERY ZONE AND PERFORM DOORSTEP DELIVERY

4) FOLLOW THE DELIVERY PROTOCOL WHEN PERFORMING THE DELIVERY

5) ONCE COMPLETED CAN END THE DAY AND GO HOME

REQUIREMENTS

1) SINGAPOREAN/PR

2) CLASS 3 LICENSE

3) ABLE TO USE APP

4) BASIC COMMAND OF ENGLISH

5) CUSTOMER ORIENTED

6) CAREFUL AND DETAIL PERSON

7) NO CRIMINAL RECORD

PROS:

1) HIGH PAYOUT 3500-8000

2) FLEXIBLE WORKING SCHEDULE

CONS:

1) NO CPF

2) NO PAID LEAVE

Job Scope

• Preparing & verifying the accuracy of invoices and other accounting documents or records.
• Liaising with customers for resolving any invoices issues raised
• Arranging & sorting of delivery orders
• Ad-hoc duties as required

Job Requirement

• Relevant Experience is preferred
• No experience applicants may also apply
• Bilingual in English & Mandarin
• Tech-Savvy and be willing to learn new Software
• Ability to work in a Fast Paced environment
• Ability to be Independent and a Positive Team Player
• Ability to Multi-Task and cope with the deadlines
• 5.5 Day Work Week
• Office located at Ubi

Working hours: Mon to Fri, 8:30am to 6pm

Responsibilities

• Responsible for the inbound receiving, physical put away and System receiving.

• Perform cycle count, Outbound orders picking, packing and releasing.

• Coordinate inventory transfers within the warehouse.

• Perform online courier bookings. Liaise with forwarders using email communication for bookings.

• Overall warehouse housekeeping and adhoc tasks as assigned by Supervisor

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Preferably with a forklift license.

• Basic reading and writing skills and basic computer skills.

The Opportunity

• Adecco is partnering with an Oil and Gas Multinational Corporation company to search for a Logistics Specialist
• Focus: Coordination and focused on ensuring that the whole logistics operation and activities in always flowing efficiently
• Office location: West
• Working hours: Monday – Friday (8:30am -5:30pm)
• This role will start off as a contract position

The Talent

• Diploma in Supply chain/logistic or demonstrate, good, equivalent, similar work experience.
• Proven experience as logistics coordinator
• Excellent communication and interpersonal skills
• Min Preferably 3 years of relevant industry experience in logistics operations
• Basic proficiency with MS Office
• Excellent written and verbal communication skills.

The Job

TASKS AND RESPONSIBILITIES

• Preparing shipping documentation (such as Packing list, Commercial invoice, Shipping docs as per customer and PM requirements)
• Prepare shipping document attestations, legalizations, COO, temp import / export.
• Communicate with Freight forwarders for shipment pickup.
• Maintain tracker for Inbound / Outbound shipments.
• Report preparation upon request.
• Initiate spot quote for freight & material handling equipment.
• Optimize transportation & logistics cost, negotiating rates with carriers & identify cost saving opportunities.
• Ensure 100% compliance towards International Trade Regulations.
• Safely and efficiently performs assigned processes to meet the required daily logistics activities.
• Collaborates and communicates with logistics technicians, Supply Chain Planners, Quality Personnel, and others involved in the shipment and receipt of products about information related to the shipment.
• Tracks, traces, and updates the status of shipments.
• Perform materials physical inspection and warehousing arrangements.
• Ensuring that the quality of all products received meets the required standards, part number and quantity per Purchase Order.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Keep logs and records of incoming, outgoing materials, warehouse stock & Materials movement.
• Preparing & generate Packing List and Invoice of projects materials before shipping.
• Coordinating with local suppliers for domestic transportation.
• Coordinating with packing suppliers to arrange for packing services before shipping.
• Physical material inspection and handling

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Logistics Specialist
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

You will assist superior in managing the department, implementing maintenance schedules, and enhancing the quality of service. You will ensure that all tasks are completed within the specified timeframes, meet security protocols, and align with the objectives set by the department head. Additionally, you will oversee the daily operations of the security team, ensuring strict adherence to security protocols, and respond effectively to any security incidents that may arise.

Administrative Support

• Process leave & overtime forms

• Prepre necessary documents e.g. Purchasing documents

• Spare parts storing and monitoring

• Issue of checklist for Maintenance personnels to conduct routine inspection

• Develop reports for equipment monitoring

• Control the leave application of employees

• Assist to plan for monthly duty roster of maintenance staffs

• Conduct training for subordinates

• Gather request from operations with regards to improving operations

• Request 3 quotations for projects beyond $5k, negotiate on behalf of company for best rates

• Raise PR/waivers/documents as necessary for billing, and invoicing with DO/PR/email endorsement

• Arrange delivery details and security clearance

Personnel

• To monitor and control the defect of M/Cs, equipments and feedback to superiors

• To do the purchasing works for repairing or servicing purposes, such as plumbing components, electrical or mechanical items.

• To assist subordinates in some critical areas, such as electrical problems, M/Cs breakdown.

• To fabricate or modify the fixtures or other areas for supporting operations

• To conduct internal training (on-the-job training) for workers

• To do coordination work between company & contractors, such as quotation works, maintenance works (air-con, MHE, battery repairs)

• To assist subordinates to get ID badge, uniform, safety boots and keep track of their leave records

• To develop procedures or forms for workers to follow up or monitor certain areas such as daily routine inspection lists, M/C checklist

Supervisory Duties

• To arrange routine or daily works for workers

• To ensure the assigned work is completed within specified time

• To supervise the workers on assigned works

• To provide the appropriate knowledge for workers on work

Housekeeping

• Close liaison with housekeeping service contractors to maintain hygiene and cleanliness

• Ensure good housekeeping at repair workshop

• Conduct checks to maintain standards and compliance

Safety

• Implement Risk Assessment for department

• Participate in safety meetings

• Ensure all technicians are briefed on safety near misses

Other

• Work location: 37 Joo Koon Circle, Grocery Logistics of Singapore Pte Ltd
• Working hours: 5 days work week including public holiday and weekend, rotating shifts (7:30am - 5pm/ 12:30 - 10pm / 1:30 - 11pm).
• The position would need to attend to urgent matters outside of working hours too.

Requirements

• Minimally 2 years of leading a team in any facilities settings
• Relevant knowledge in logistics or warehousing facilities will be advantageous
• Additional certifications, such as company CERT team, SCDF FSM certifications will be preferred
• Able to lead team/ work independently
• Motivated, meticulous, results-oriented
• Resourceful problem solver
• Good interpersonal and communication skills

Duties include:

• Oversee daily financial operations and general affairs for Singapore Office
• Manage budgeting, forecasting and financial reporting to Stakeholders at HQ
• Manage and preparation for Singapore Transfer Pricing Documentation Report
• Maintain financial records, compliance with risk management
• Provide financial insights and analysis to support strategic decision-making
• Responsible and liaise with banker’s and legal associates for business development
• Partner with other departments to optimize resource allocation and cost management
• In-charge and process of Bill of Lading and Letters of Credit for grain businesses
• Assist to senior management related to business operations
• Prepare and file quarterly GST returns. Liaise with tax agents to ensure timely filing of annual tax returns
• Ensure adherence to all relevant internal controls. Drive continuous improvement in financial processes and procedures
• Liaise with external auditors on annual financial audits and ensure audited accounts are filed with ACRA on time
• Oversee and participate in ad-hoc finance projects as needed
• Lead, mentor, and develop a team of HR and Finance staffs. Foster a positive and collaborative work environment

Job Requirements:

• Bachelor’s degree in Finance, Accounting or a related field. ACCA or an equivalent professional qualification is preferred
• Minimum 13 years of experience as a finance professional
• Must have experience in the shipping industry and knowledge of Bill of Lading and vessel costing knowledge
• Ability to communicate and dealing with overseas business clients and preparation of daily reporting to Head Office in Korea.
• Proficiency in both written and verbal communication in English and Korean, enabling effective collaboration with native Korean-speaking stakeholders and comprehension of Korean-language documents.
• Detailed, meticulous and able to work with a tight timeline
• Proficiency in ERP financial software system is a must
• Good interpersonal and communication skills
• Strong leadership and supervisory skills
• Strong analytical, critical thinking and problem-solving skills
• Ability to work in a fast – paced and at times stressful environment
• Overtime working is required

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Description

• Perform system data entries and related functions for customer and "Internal Warehouse Management System" (iWMS)
• Coordinate with customers and internally for operations and inventory related matters
• Ensure all paperwork, system and filling are completed accurately and on time
• Plan and follow-up on Orders to ensure timely delivery
• Maintain accurate and updated inventory records
• Generate accurate billing invoices, inventory reports and related reports as per the deadline
• Attend to customer enquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirement

• Minimum a professional or NITEC Certificate or equivalent
• Positive attitude, detail-oriented,organised,and able to prioritise tasks
• Good interpersonal, communication and analytical skills
• Forklift License (for those applying for Storekeeper position)

Job Description

• Purchasing Operations: Manage purchasing functions with overseas and local suppliers in line with company guidelines.
• Sundry Goods Ordering: Place orders for sundry goods required for the store as needed.
• Delivery Coordination: Follow up with suppliers to ensure deliveries meet customers' required dates.
• Inventory Management: Oversee inventory, review minimum/maximum stock levels, and participate in stock counts.
• Customer Deliveries: Handle daily customer delivery schedules, including picking and packing orders.
• Shipment Management: Manage packing and unpacking of shipments as needed.
• Goods Management: Oversee the receipt and issuance of goods.
• Other Duties: Perform other related duties as assigned from time to time.

Job Requirement:

• Educational Qualification: Minimum 'N' Level or equivalent.
• Experience: Open to fresh entrants, with progressive training provided.
• Technical Skills: Proficiency in Microsoft Office applications is essential.
• Organizational Skills: Ability to organize, prioritize tasks, and work independently.
• Physical Fitness: Must be physically fit, self-driven, and able to meet deadlines.
• Interpersonal Skills: Strong interpersonal abilities and a collaborative team player.
• Language Proficiency: Ability to communicate effectively in English and Mandarin to liaise with diverse stakeholders.

Other:

• Mon-Fri
• VB

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Job Scope

• Delivering cargo from one point to another
• Shifting or Hoisting cargo
• Liaising with and assisting customers further

Job Requirement

• 6 days work week
• Class 4/5 Driving License
• Operate Lorry Crane Certificate
• No education requirement
• Related experience is preferred
• Can start work immediately

Job Scope

• Delivering loose cargo from one point to another
• Internal Shifting of cargo
• Liaising with and assisting customers further
• Drive Trailer Truck and proper lashing of belts

Job Requirement

• 6 days work week
• Class 4/5 Driving License
• Related experience will be preferred
• No education requirement
• Can start work immediately

Job Summary

The role function provides administrative support to the HR Department. The incumbent will help to coordinate the day-to-day operations. Provide full support of HR functions including office administration work and any other HR activities.

Job Description

• Day to day HR operation and administrative support.
• Administer staff attendance, leave benefits, staff welfare
• Assists in employee queries regarding claims, benefits, and procedures.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Maintain and update employee training records.
• Plan and coordinate recreation and events activities
• Maintain the contact point with the employees from different sites
• Backup for all other HR/admin support function
• Perform any other ad-hoc duties and projects as assigned.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.