(Chemical Industry)

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Key Highlights:

• Reputable and fast-growing company supporting healthcare and government agencies
• Attractive salary package: allowances, AWS, variable bonuses (3 mths & above)
• Career growth opportunities with continuous trainings provided

Job Summary: Operations Executive

Are you passionate about revolutionizing the production landscape in the healthcare industry? We are seeking a dynamic Executive who will play a pivotal role in enhancing operational efficiency and ensuring the highest quality standards for the medical products. As a technical guide in the manufacturing facilities, you'll have the opportunity to drive innovation, develop Standard Operating Procedures (SOPs), and make impactful technical adjustments to optimize production processes.

About the Company:

The company envisions to bring value to healthcare institutions, general industry, and governmental agencies by improving healthcare supply chain processes. The company strives to transform Singapore's current multi layered healthcare supply chain into a seamless end-to-end integrated system.

Key Responsibilities:

1) Materials Management Expertise:

• Provide technical advice on optimal materials management SOPs to boost efficiency and minimize loss.
• Advise on industry best practices for environmentally responsible disposal.

2) Equipment and Facility Maintenance:

• Approve production lines post-clearance and cleaning.
• Investigate abnormalities in collaboration with the Quality department.

3) Pharmaceutical and Nutritional Product Production:

• Develop SOPs for equipment calibration in collaboration with Quality and Validation departments.
• Identify technical adjustments to enhance operational efficiency.
• Manage troubleshooting of equipment defects, faults, and breakdowns.

4) Production Workflows Improvement:

• Produce technical solutions to address constraints, inefficiencies, or deviations in production processes.
• Assess the technical feasibility of enhancing production workflows, equipment, and systems.
• Verify correct installation and programming of new and improved manufacturing equipment and systems.

Requirements:

• Degree/Diploma in Pharmaceutical Sciences , Manufactory equivalent certifications.
• 1-3 years of relevant working experience.
• Working knowledge of GMP or GDP in the healthcare industry.
• Proficient in MS Office Applications / Microsoft Power Platform Applications.
• Excellent communication and interpersonal skills.

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Responsibilities:

• Maintain close coordination and follow-up on incoming and outgoing shipments/deliveries with suppliers, forwarders, and internal/external customers.
• Communicate with forwarders and third-party logistics providers.
• Manage warehouse operations.
• Perform order fulfillment, including order tracking, invoice generation, and billing follow-up.
• Provide general administrative support, such as data entry, filing, report generation, and documentation.
• Create Non-Stock Purchase Orders.
• Handle incoming calls and attend to visitors.

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Overall in charge of the CSO and CSA team (frontline team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline teams image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the teams operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Diploma with prior experience of at least 1-2 years in leading a team of customer service and general administration team (service of commercial vehicles) or similar trade (automotive/logistics/industrial)
• Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Possess strong leadership skills
• Mon to Fri 830am - 530pm, alternate Sat 830am - 1230pm, basic + standby allowance + 2 times bonuses
• Senoko Road, transport pick up provided
• Job Reference: L955R34Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Seafreight Export Executive to join their seafreight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Ensure timely and accurate ocean freight movement while adhering to service standards and local regulations.
• Manage communication with customers, vendors, and internal stakeholders regarding shipments.
• Address service issues proactively by providing follow-up and problem resolution for customers.
• Generate invoices and verify shipment-related charges within KPI timelines.
• Participate in projects focused on improving internal and external business processes.
• Perform tasks that add value to customer operations and adapt to process changes.
• Ensure customs declarations comply with Singapore regulations and procedures.
• Create and manage documentation for ocean exports.
• Oversee a team and ensure efficient execution of shipments according to ISO procedures.
• Maintain timely responses to customer inquiries and ensure proper documentation in the Transport Management System (TMS).

Requirement:

• Nitec and above.
• Minimum 1-4 years of working experience in the sea freight industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Duration: Till Jan 2025

Location: Pioneer

Working Hours: 5.25 days office hours (Alternate Saturdays)

Salary: $2200/ month

Job Scope:

• Perform general administrative duties

• Assist in some packing and checking work when required

• Perform simple ad hoc duties as assigned by supervisor

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

• Assist in Vehicle Registration
• Submit Vehicle Delivery Checklist
• Liaise with Logistics/Workshop/Bodyshop departments
• Verifying of documentation
• Assist in equipment tracking
• Adhoc task from a supervisor

Requirements:

• Min O level with 2-3 years of admin experience
• Proficient in Microsoft Office such as Words and Excel
• IT Savvy
• A team player and eye on details
• Able to start work within short notice

Interested candidates, please send in your updated resume to [email protected]

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Administrator (Logistics & Procurement Support)
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon – Thu (8.30 AM-6 PM); Fri (8.30 AM-5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming phone calls and email enquiries.
• Attending to office visitors.
• Manage and refill office supplies when required.
• Processing of Purchase Requisition and issuance of Purchase Order.
• Booking Customers’ Purchase Orders and informing Finance for invoicing.
• Handle Internal Billing.
• Assist the Logistics team in the preparation of shipping documents, including sourcing and liaising with freight forwarders.
• Updating, monitoring, and generating reports.
• Communicate and negotiate with vendors, suppliers, and contractors.
• Liaise with other departments and regional offices.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE A-Level or equivalent.
• At least 1-2 years of relevant experience is preferred.
• Good communication skills and multitasking abilities.
• Proficiency in MS Office (Word, Excel, and PowerPoint).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67670 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Lead and ensure day-to-day smooth warehouse/ logistics operations.
• Plan and coordinate resources for daily inbound and outbound operations.
• Oversee both warehouse and shipping operations to ensure efficient and timely distribution.
• Maintain high level of customer service standard at all times.
• Ensure safe work environment for all operational staffs.
• Manage inventory and storage efficiencies.
• Promote continuous improvement or process improvement to optimize warehouse processes and operational workflows.
• Control costs, manage budgets, and negotiate vendor rates.
• Monitor and analyze key performance indicators (KPIs), providing daily, weekly, and monthly reports.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Supply Chain Management, Business, Logistics or related field.
• At least 5 - 8 years of experience in logistics and warehouse operations, with strong supervisory experience.
• Prior experience working in a fast paced environment and handling large volume of shipments will be ideal for this position.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Global Transportation Manager (Tuas/1 Year/Up to $9000)

Accountabilities

•Implement best in class solution for supply chain partner management.

•Execute with a strong focus on cold chain management and timely and correct transportation of Company's shipments.

•Establish and maintain an external and internal network enabling GTX to advance on priorities and key initiatives.

•Document and maintain procedures relating to transportation and cold chain for the effective transportation of Company's products from source to customer.

•Apply Continuous improvement principles while designing, implementing and sustaining distribution solutions with focus on cold chain

•Implement best in class solution for supply chain partner management.

Responsibilities

•Ensure supply, meet service levels and stay within budget in a GDP compliant way.

•Develop, select and implement transportation and cold chain solutions in the Company's Supply chain with direction of manager

•Perform regular performance and business reviews with supply chain partners on current business, \ escalations, reporting and improvements.

•Support internal stakeholders in escalating issues to supply chain partners by maintaining excellent relationships with third parties on appropriate management level.

•Maintain and manage agreements with supply chain partners.

•Showcase continuous improvement mindset to identify savings and other efficiency opportunities and drive results to finish line while improving quality, performance and compliance.

•Assess implications of emerging trends or country legislation changes that may affect current distribution solution and cold chain practices

•Build internal network within sites and corporate functions and participate in projects to achieve results in line with GTX priorities and key initiatives.

•Plan, build and manage distribution lanes for the region

Minimum Requirements

•Master degree or equivalent related to Supply Chain/Logistics, Change Management or Industrial Engineering & 2 years of directly related experience

•5+ years experience in the logistics industry, in a role of supplier management

•Supply chain, cold chain and transportation expertise

•Solid experience in project management across departments and geographies

•Experience managing suppliers and improving processes

•Quick process understanding, insight and visualizing

•Fluent in English, both in verbal and written communication-other

•Strong analytical skills (incl. MS Excel) and ability to distill insights

•Independent self-starter, able to work autonomously, under pressure and in teams

•Natural relationship builder in which employer’s interests prevail: be soft and on the relationship when possible and be tough when needed

•Result focused and proven ability to deliver results

•Motivated, persistent, eager to optimize, drive for excellence

•Strong relational, negotiating and persuasion skills

•Problem solver with high sense of responsibility

•Strong communication and presentation skills (verbal & written)

•Oversee processes beyond own department

Preferred Requirements

•GMP and GDP knowledge

•Knowledge of Operational Excellence tools, six sigma, FMEA.

•Other languages suitable for JAPAC region

•Experience SAP and BW

•Experience setting up service level agreements

•Good technical writing skills

Other:

•Willing to travel as needed

•Participating in conference calls, outside working hours

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

HR Executive [ Full Sets ]

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Transportation provided at Joo Koon MRT
Morning : 7:40am
Evening (Mon - Thurs) : 545pm & 6:45pm
Evening (Fri): 4.45pm & 6.15pm

Key Responsibilities:

• Assist the Head of Human Resource in all daily tasks and matters in the Human Resource Department.

• Manage full spectrum of HR functions, including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.

• Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.

• Implement HR-related programmes and policies, apply for HR-related certifications and grants, establish internships and industrial attachments with educational institutions, participate in recruitment fairs and organise Company events.

• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.

• Use HR and payroll software as well as Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the systems.

• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.

• Maintain historical records for annual accounting and ISO audits.

• Undertake additional tasks and responsibilities when required or as instructed.

• Experience with MOM EPOL/WPOL, HR and/or payroll software.

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Create import & export jobs in system till Billing and file closure

· Liaise with Carrier / Co-loader for import shipment arrival & export shipment booking

· Liaise with Internal & External Customers for shipments arrangement

· Handle import & export custom permit

· Liaise with Transporter for import & export cargo handling

· Procure rates with Carrier / Co-loader

· Check origin/destination rate with overseas agent

· Support Sales for quotation

· Any ad-hoc matter assigned by superior

Requirements:

- 5 working days

- Working Location : Bugis

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Specific Job Role / Scope :

• Managing and servicing the various Contract Logistics accounts.
• Budget recording

Responsibilities and Duties :

• Email responses to customers
• Last mile delivery management
• Billing and data compilation
• Compiling of budget reports for monthly presentation.
• Admin duties and Documentation control.

Additional Tasks Assigned (if any) :

• Ad hoc duties as allocated
• Secondary appointments within Department upon necessary

Responsibilities:

• Lead, manage and supervise staff
• Engage in yearly negotiations for ocean and air freight contracts
• Maintain efficient daily communication with internal teams and external partners
• Compile and report monthly volume tonnage, KPIs, and performance evaluations
• Conduct market analysis for the shipping industry
• Develop operational solutions and implement cost-saving measures
• Lead a team, providing not only supervisory support but also knowledge transfer to team members

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 5 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Logistics Operations Coordinator

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Key Duties & Responsibilities:

Job Purpose: To support Value Added Services (VAS) and inbound daily operations.

Duties and Responsibilities:

Value Added Services

• To monitor VAS operations and ensure all reports required for labelling activities are generated successfully for outbound orders to be shipped on time
• To work closely with affiliate to resolve related master data issues for outbound orders
• To generate Batch Wise List for manual labelling orders for ANZ
• To manage ANZ kitting orders processing
• To support Outbound and Quality team to ensure effective and compliant labelling process while meeting daily/monthly KPIs
• To manage 3PL labelling operations by supervising activities in the labelling room; troubleshoot, investigate, and perform corrective action to resolve issues when required
• To raise Quality Issues (QI) in Trackwise/EtQ and complete investigations for the issues on time
• To support SOP document update when required
• To support rework process which include placing order for VAS packaging materials for rework process
• To support end to end User Acceptance Testing in Loftware system for new labelling processes or negative testing during problem-root-cause analysis

Inbound

• Generating of Data/Data Representation for Inbound & Inventory on Performance Management Platforms or Operational Requirements
• Source Complaints Handling: Complaint Logging, Following up with Source for Investigation and Complaint Closure
• Record of Credit/Debit Notes, if any, received from source as part of complaint closure
• Source Complaints Dashboard Preparation
• Coordinate and support Finance Team for Finance closure of all the Inbound Shipment Invoices for Differences
• PR/PO Creation in Ariba E-Market Place

Qualification:

• Diploma/ Bachelor in Engineering / Business Administration (Industrial / Mechanical / /Operations)/ Management/Supply Chain/Logistics
• Experience in Project management / Warehouse Operation / Value added services operations.

Technical Skills:

• Familiar with SAP System
• Basic understanding of supply chain concepts and cross-functional linkages
• Quality orientation on Medical Device/Pharmaceutical/FMCG labelling process flow
• Customer (internal and external) driven approach
• Experience in Manufacturing / Labelling / Packaging in Medical Device/Pharmaceutical /FMCG industry preferred
• Proficient in Microsoft Word, Excel Microsoft PowerPoint and Loftware
• Vendor & Affiliate management

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description:

• Monitor productivity and allocate resources accordingly
• Reviews day to day operational reports to manage productivity and performance.
• Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Reviews daily operational reports to manage productivity, performance, and service. Conduct trainings, observation and meeting.
• Monitoring retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Submit booking for import CC flight for next day retrieval. ULDs planning for import / export.
• Follow-up on internal and external requires.
• Customs endorsement of CIDBC form at checkpoint during weekend.
• Ad hoc other duties assigned from time to time.

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Our client is a leading player in Manufacturing industry. Due to business needs, they are now recruiting a Logistics Coordinator to be part of their Logistics Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Logistics Coordinator:

• Ensure accurate and timely documentation for all incoming and outgoing shipments.
• Update and maintain material movement records in the system and ensure inventory accuracy.
• Collaborate with warehouse and internal departments to align on requirements and priorities.
• Perform timely transactions in the SAP system and archive all related documents.
• Manage the purchase of indirect materials and generate weekly/monthly stock count sheets.
• Liaise with freight forwarders, arrange local deliveries, and handle RMA documentation.
• Maintain departmental safety and cleanliness standards.
• Contribute to process improvement initiatives and perform additional duties as assigned by the Logistics Manager.

Requirements:

• Relevant logistics experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996