Sales & Customer Service Executive
Full-time
Senior Executive
11 months ago
About Ferrari Group
As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods wor..
About Ferrari Group
As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.
Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.
The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.
Responsibilities
- Establishing and developing new accounts/ businesses.
- Maintaining and developing relationships with new and existing customers.
- Carrying out sales calls/ sales visits.
- Visiting potential customers/ preparing quotations and proposals.
- Preparing weekly & monthly sales reports.
- Gathering market and customer information on current and future trends.
- Handling day to day customer enquiries, order takings, in-house system data entry.
- Providing consistent interaction with clients to create and maintain customer relations.
- Actively promote the company's services and participate in sales activities.
- Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
- Data analysis & tracking.
- Supporting periodic KPI reports.
- Working closely with operations to ensure timely completion of services.
- Travelling as and when required for overseas business trips and events.
- Any other related functions to shipments co-ordination and ad-hoc duties.
Requirements:
- Minimum Diploma preferably in logistics, supply chain or business studies
- Fluent in spoken and written English
- Service focused and customer-oriented with strong interpersonal skills
- Self-driven, analytical and able to perform with minimal supervision
- Equally motivated by working independently as well as collaborating in a team
- Cheerful and pleasant disposition
- Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)
Official account of Jobstore.