Export Customer Service (Shipping)

(Ocean Freight Department)
Working Location: Changi
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $3000-$4300

Job Description

Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone (without fail)
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

• Minimum 3 " O" Level or 5 " N " Level
• 2 year's experience within the same industries / field
• Require basic knowledge of computer (eg , Excel , Words etc.)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Responsible for the delivery of goods from office to outlet and outlet to office

• Picking, packing, checking and handling of goods and products

• Assist in arranging and organizing goods and products in the store

• Maintain vehicle cleanliness and tidiness

• Maintain proper documentation of stock information and monitor stock movement

• Inventory control and cycle count and ensure quantity tally with WESS systems

• Ensure that the deliveries are carried out responsibly and on time.

• Ensure the goods and products delivery tally with the delivery orders etc.

• Conduct quality checks on goods prior to delivery and collection (check the quality and quantity according to the delivery order, verify and report to management if there are any discrepancies)

• Delivery of logistics for roadshow

• Ensure the smooth delivery for roadshow set-up and tear-down during weekends and outside of working hours

• Housekeeping duties

• Ad-hoc tasks assigned by Management

• Responsible for the delivery of goods from office to outlet and outlet to office

• Picking, packing, checking and handling of goods and products

• Assist in arranging and organizing goods and products in the store

• Maintain vehicle cleanliness and tidiness

• Maintain proper documentation of stock information and monitor stock movement

• Inventory control and cycle count and ensure quantity tally with WESS systems

• Ensure that the deliveries are carried out responsibly and on time.

• Ensure the goods and products delivery tally with the delivery orders etc.

• Conduct quality checks on goods prior to delivery and collection (check the quality and quantity according to the delivery order, verify and report to management if there are any discrepancies)

• Delivery of logistics for roadshow

• Ensure the smooth delivery for roadshow set-up and tear-down during weekends and outside of working hours

• Housekeeping duties

• Ad-hoc tasks assigned by Management

Job Description

• Industry/ Organization Type: Logistics/Manufacturing
• Position Title: Class 3 Driver
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Monday – Friday, 8.30 am – 5.30 pm, Saturday 8.30 am – 12.30 pm)
• Salary Package: Gross salary up to $3,000
• Duration: Permanent

Key Responsibilities

• Safely load and unload goods into the delivery vehicle.
• Plan and follow the most efficient routes for timely deliveries.
• Deliver goods to various locations as scheduled.
• Maintain accurate records of deliveries, including receipts and delivery notes.
• Keep the vehicle clean and properly maintained.
• Perform routine maintenance checks and report any issues.
• Able to work as a team.

APPLY NOW!!!

• Class 3 Singapore driving license
• Clean driving records
• Experience in driving a 14ft box-lorry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67300 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

• Liaise with workshop staff and assistance on spares parts requirement and inquiries
• Liaise with counterparts from other centres / central warehouse to trigger inter-company transfer to ensure parts are transferred without delay
• Contact and enquiry with external vehicle parts providers for parts
• Handle sales enquiries of vehicle parts via call or email
• Inspect and receive vehicle parts in good conditions and correct quantity from suppliers with proper documentation
• Monitor & update tracking board and inform sales personnel when air freight parts arrive
• Issue of parts to the workshop technicians with proper documentation
• Ensure and maintain proper documents on the accountability of all spares in the store
• Order and replenishment of spare parts to ensure the smooth operation of the workshop
• Ensure proper identification, storage, handling, preservation and packaging of all spares in the store. Monitor & return ageing parts.
• Ensure good housekeeping and safety of store
• Identify and resolve any store and spares problems
• Verify the effective implementation of preventive and corrective actions on non-conformity
• Market any product promotions create by aftersales department
• Maintain a clean, orderly and safe working environment particularly own tools of work like desk area, stationary, telephone, printer and computer system
• Monitor & update POV board and inform all SE when air freight parts arrive

Job Requirements

• At least NITEC Certificate in Automotive or Logistics related discipline
• Preferably someone who has 2 years of relevant work experience, managing vehicle parts preferably in automotive industry or logistic warehouse environment
• Proficient in MS Office tools. Comfortable with learning new systems
• Good interpersonal skill, organizational skills and inventory management skills
• Someone who has customer-oriented mindset, takes initiative and comfortable with working in a warehouse environment
• Able to work independently and also a team player

Job Duties & Responsibilities

• Timely collection & Delivery of Containers
• Handling trailer for mounting and offloading of containers safely
• Collect and return empty container to various yards
• Comply with Instructions given by controller through talkie
• Submit Trip form to superior on daily basis
• Observe and report equipment or mechanical failures immediately
• Manage routes and routines so they proceed in the most efficient way possible
• Find ways to conserve resources, including fuel, to benefit the business
• Serve as a brand advocate and ambassador in every interaction with clients and the public
• Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management
• Maintain Prime Mover in good working condition
• Comply with all LTA and in-house regulations and rules
• Experience in all container yards, PSA and Jurong Port/Island movements.
• Ensure proper documentation

Job Requirements

• Valid Class 4 Driving License
• Minimum 1-year experience in trucking container

Salary

• $3000 - $5000
• Up to $5000 depending on trips

Job Highlights

• Opportunity to clock in more trips
• Company t-shirt provided
• Positive work environment

Interested applicants may WhatsApp +65 8298 2374 or call + 65 6266 2234 Ext 111, to schedule an interview.

Full job description

• Lead, manage, and motivate a team of car detailers to achieve timely delivery and quality work.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of car detailers, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends

Job Requirements

• More than 5 years in the car wash/polish/ceramic coating field is required
• Strong leadership and team management skills, with the ability to motivate and guide a team.
• Proven track record in sales in the automotive industry, with strong negotiation and closing skills.
• Excellent customer service skills, with the ability to handle customer inquiries and resolve issues effectively.
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.
• Possessing a valid class 3 Singapore driving license is a must.

Job Type: Full-time

Pay: $3,500 to $5000 monthly.

Schedule:

• Monday to Saturdays.

Work Location: In person

Best with own van or covered lorry

To work 2-3 days per week from 9pm till 4am

Able to handle heavy loads

Without vehicle can be considered

Job Description

• Loading and sorting of packages at Central Kitchen / Tai Seng Office prior to delivery
• Assist event team to do packing in Central Kitchen / Tai Seng office for events
• Setup and Tear-down of events at different locations when needed
• Perform timely pickups and deliveries for the company-assigned areas
• Drive company vehicles for delivery and events operations
• Ability to lift and carry heavy items
• Maintain a high level of hygiene and cleanliness of delivery vehicle
• Perform any ad-hoc tasks as assigned by Company

Job Requirements

• Valid Class 3 Driving License, need to be familiar with Singapore routes
• Prefers have working experience in F&B
• Prefers to hold a recognized Basic food hygienic certification
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays when event operation needed
• Unable to drive company vehicle back home; start and end your day at Tai Seng office
• Primary task is Driver, Secondary is Support on Event Operation
• Working days: 5 days / 5.5 days / 6 days per week

About the Job:

• Handling air export shipments and bookings
• Prompt updating and preparation of on-hand cargo reports
• Verifying and tallying cargo before export
• Arrange collection and deliveries of freight for international air export moves
• Checking of Goods Received for export
• Preparing shipment documents and permits

What it Takes:

• Candidate must possess at least a GCE ‘O’ / Nitec / Diploma
• PC Proficient
• With interest in logistics/freight forwarding
• Willing to learn
• Possesses positive working attitude
• Is meticulous

What’s in it for You:

• East area
• Salary: Up to $3k
• Attractive employee benefits
• Good career development and progression within the organization

What are You Waiting for?

Interested applicants, please email resume and expected salary.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

· You will promote and propose Trane Chiller & Equipment to building consultants and contractors

· Responsible for developing long term customer relationships

· Building close business relationship with customers especially key accounts

· Maximizing account penetration and customer retention

· Identify potential opportunities & develop solutions with existing & new customers

· Update forecast timely into the system

· Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier

· Any other duties as assigned from time to time

· You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

· Degree in Mechanical/ Electrical engineering or its equivalent

· 1-2 years in Engineering sales, experience in HVAC industry will be a plus

· Customer driven with excellent communication & interpersonal skills

· Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Responsibilities:

• To provide engineering support to the Project team from validation phase to project implementation

• To identify type of material and equipment requirement during validation phase.

• To involve in preparation and submission of engineering submittals.

• Programming of devices & creating and programming graphics in accordance with the project requirement.

• To assist in Test and Commissioning of system equipment.

• To assist in preparation and submission of operation and Maintenance Manuals.

• To provide Bill of Quantity for the projects.

• Any other duties as assigned by superior

• Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements:

• Diploma/ Degree in Engineering or Building Control in relevant field

• Min 1-2 years of relevant work experience

• Experience in PLC programming is added advantage

• Experience in handling energy management systems/ HVAC systems/ Chiller Plant systems/ Building Management Systems will be a plus

• Knowledge of IT networking and database programming, Function Block programming, Structured Language Programming or HTML5 programming will be of added advantage

• Knowledge of industrial system protocols like BACnet, Modbus, LONTalk

• Strong customer management and problem solving skills

• Able to work with the team and self-motivated

Summary:

• Basic up to $2800 + OT pay + Bonus
• Location: Woodlands
• 5.30am - 8.30am, 5.30pm - 10.30pm (8 hours) - can go home rest when there's no trips during rest hours
• Additional pay for extra trips
• Can drive the bus home with parking fee covered
• Class 4 license and bus driver's vocational license is a must

Key Responsibilities:

• Pick up and drop off passengers at scheduled stops
• Conduct pre and post trip inspection and report mechanical issues if any
• Adhere to safety rules, traffic laws, transportation regulations and etc
• Other ad-hoc duties

Key Requirements:

• Must have class 4 license and bus driver's vocational license

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Carrier Sea freight sales (to secure cargo bookings to Intra Asia, North China, Japan, Korea, Red Sea, East Africa, USA, India Sub-Continent, Colombo and Middle East for our Principals)
• Promote company’s shipping services & secure shipments.
• Perform cold calls and tele-marketing. Keep close rapport with MLOs and NVOCC customers.
• Send quotations and follow-up with customer in order to secure shipment.
• Liaise with oversea agents, follow up with sales leads and information.
• Monitor competitor movement.
• Will be brought out for customer sales visits once deemed ready.
• To build & maintain good relationship with existing and new customers.
• To achieve monthly sales target.

Job Requirements

• O/N Level , Nitec
• 2 years sales experience in Freight Forwarding or Shipping industry
• 5 days work (9am – 6pm) at Tiong Bahru area
• Salary $3800 - $4500
• Transport allowance provided
• There is no commission payable as Company do not practice that.

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description

• Transport and deliver the products in a professional, safe, efficient, timely, and legal manner.
• Confirm customer order accuracy, including loading and unloading trucks, recording inventory, and managing deliveries.
• Safe driving of loaded and empty tanker trucks of various sizes, makes/models, and configurations.
• Complete all necessary paperwork and maintain records required by company, customers, and all local Laws & Regulations stipulated by local governmental agencies.

Job Requirements

• Applicants should possessed valid Class 4 license
• Applicants should have experience driving Trailer and/or Rigid Trucks
• Applicants will have to undergo 1.5 - 2 months of training

Working hours:

6 days work 7am to 7pm (1 off day as per schedule)

Safety bonus up to $1200 every 4 months

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

DRIVER

• Ensuring the smooth running of ceremonial services.
• Able to communicate effectively with Agents and Customers.
• Ensuring adequate safety precautions on site.
• Attending site meetings, if any.
• Liaising with vendors on deceased photograph printings and name tag printing on niche cover.
• Ensuring cleanliness and tidiness of site.
• Any other jobs assigned by HOD/ Supervisor from time to time.
• Implementation of calling and confirming with Agents / Customers on services booking (1 day before service date).
• Coaching and mentor team mate
• Standardize all procedures like check-in, Anling, Bone picking etc.

QUALIFICATION

• Primary / Secondary / NITEC in any discipline.
• Minimum 1 year working experience.
• Excellent interpersonal and communication skills.
• Valid Class 3 & 4 license with good driving records

EXPERIENCE / SKILL REQUIRED

• Positive Attitude.
• Willing to learn.
• Able to work independently as well as in a team
• Able to communicate effectively in bilingual.
• Able to work shift, weekends and public holidays.

WHAT WE ARE LOOKING FOR?

• Valid driver’s license with a clean record
• Strong time management and attention to detail
• Positive attitude and commitment to service
• Ability to work independently and as a team

Import Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Cecil street (Downtown)

Job Descriptions:

• Doing data entry & import documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in import documentation in freight forwarding industry

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Class 3 Delivery Driver (Accommodation Provided)
• Working Location: Islandwide (Office in Bedok)
• Working Hours: 6 days (5am - 11am, 3pm - 6pm)
• Salary Package: Basic Salary + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Delivery of goods to customers.
• Ensure company’s fleet of vehicles is maintained in top condition.
• Comply to road & traffic rules while on duty.
• Perform ad-hoc duties as assigned by manager.

APPLY NOW!!!

• Possess a valid Class 3 driving license.
• Familiar with Singapore's routes and roads is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

(Ocean Freight Department)
Working Location: Jurong East
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $2500-$3000

Primary responsibilities

• Responsible for managing and coordinating Sea Export / Import shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Minimum Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Able to start immediately or on a short notice

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Field Fault analysis - put your investigative traits to the test by determining the cause of failure behind instruments and equipment.

Field calibration of instrument - Be involved in projects, calibrate and install instruments to valves.

Instrumentation includes Pneumatic, Electronical and digital equipment.

• Working Location:Tai Seng
• Working Days:5days (office hours)
• Salary Range:$6,500 – $8,000

Job Scope:

Software Development

• Design, Develop and Maintain device drivers for Windows Operating Systems
• Undertake WHQL testing and certification of drivers and device frameworks.
• Design, Develop and Maintain User Libraries and DLLs.
• Participate in all phases of SDLC and prepare corresponding documentation
• Undertake porting and maintenance of existing drivers to new frameworks and OS’s
• Resolve defects reported by internal and external customers
• Collaborate with USB host & device firmware development teams.

Job Requirement:

• Degree/Master’s in computer science/Engineering or related field.
• 5 years or above experience in the area of device drivers development, preferably USB
• In-depth understanding of WDM and KMDF frameworks, multi-threading and DLLs
• Excellent C Programming Skills.
• Professional attitude to work and meticulous in coding and testing
• Must have participated and experienced in SQA processes.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Location: North Side of Singapore
Salary: $1970 SGD per month

Working Days & Time : 5 Days | Mon- Fri | 7am - 4pm

Job Responsibilities:

• Safely and efficiently deliver pantry items to designated locations.
• Ensure timely and accurate delivery of goods.
• Maintain the van and ensure it is in good working condition.
• Follow delivery schedules and customer instructions.

Requirements:

• Possess a valid Class 3 driving license.
• Ability to handle pantry items carefully.
• Good communication and time-management skills.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

HR Executive [ Full Sets ]

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Transportation provided at Joo Koon MRT
Morning : 7:40am
Evening (Mon - Thurs) : 545pm & 6:45pm
Evening (Fri): 4.45pm & 6.15pm

Key Responsibilities:

• Assist the Head of Human Resource in all daily tasks and matters in the Human Resource Department.

• Manage full spectrum of HR functions, including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.

• Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.

• Implement HR-related programmes and policies, apply for HR-related certifications and grants, establish internships and industrial attachments with educational institutions, participate in recruitment fairs and organise Company events.

• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.

• Use HR and payroll software as well as Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the systems.

• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.

• Maintain historical records for annual accounting and ISO audits.

• Undertake additional tasks and responsibilities when required or as instructed.

• Experience with MOM EPOL/WPOL, HR and/or payroll software.

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Employer's Business:

--Employer operates a food supply company and is hiring one delivery driver.

Job Scope: Responsible for delivering goods.

Worker Requirements:

--Driving experience
--Capable of carrying heavy items.
--Bilingual in English and and Mandarin for handling Mandarin clients.

Company Benefits:

--Breakfast provided.
--Accommodation provided.
--Annual leave and sick leave as per Ministry of Manpower regulations.