Here at Homage, we are on a mission to change the way people access and receive their homage-care. We’re a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.
So, what will be your part in our Mission?
As a Senior Operations (Supply) Associate, you will be responsible for the recruitment and engagement of our Care Professionals (nurses, caregivers and therapists) and drive the Supply Strategy and Operations in the region while overseeing the care delivery process. This involves identifying the opportunities and addressing the challenges of growing the Homage CarePro pool in Singapore, working with the Supply Manager to drive business metrics and execute the Homage strategy on the ground. You should be a strong operator capable of independently running operations with a bias to action in driving new initiatives.
In this role, you will also serve as the voice and ambassador of our CarePros, working closely with the other operational teams to maintain top-notch quality care for our customers.
If working for one of the most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you!
What will you do…
Your focus will be the recruitment and engagement of our Care Professionals, assisting in leading the team of associates to support and execute strategies to scale up Supply Operations:
- Assist in Managing the Supply Operations - recruitment, onboarding, engagement and retention of Our Care Professionals. Aligning and working closely with other operational teams within Homage
- Plan, Support & Execute Local Strategy - to scale up operations in Singapore, collaborate with the core functions of Homage such as B2B Teams, Marketing, Product and Care Advisory (inside sales)
- Innovative Lead Generation - Proactively identifying and managing lead generation and onboard new CarePros that cater to Homage’s business needs
Skills & Experience you will need…
- 2-4 years of professional experience, ideally in start-ups, operations, recruitment or community engagement
- Fluent in English; fluency in Mandarin and Hokkien is a bonus
- Self-motivated, proactive, hands on and able to work autonomously
- Demonstrable track record in operations with ability to multitask effectively and adapt quickly to a fast-paced start-up environment
- Strong interpersonal and written and verbal communication skills
- An undeniably positive attitude, extreme dedication, and ability to act as a role model to Homage and its values
- Past experience in leading a team
- Prior experience in data analysis will be a major plus
- Understanding of the healthcare industry with a passion for caregiving is a major plus
In other words…
- You are highly-motivated and want to create huge impact in a fast-growing startup
- You are a go-getter who is able to work independently
- You enjoy making day-to-day operations efficient and love finding better ways to improve productivity and “keep the lights on”
What’s in it for you?
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews, alongside our modern approach to Performance Management
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the Quarter rewards
- Birthday celebrations
- EAP - Employee Assistance Program
What's next?
We offer you the opportunity to be part of our success story!
Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.
If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit www.homage.com.au.
Homage is an Equal Opportunity Employer we’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community.
