JOB DESCRIPTION

• Responsible for the proper loading and unloading of Company’s products in accordance to the Company’s guidelines, rules and regulations
• Perform transportation duties as deployed by the supervisor and carry out the duties diligently as per instructed.
• Adhere to schedule of catering delivery orders and collection to island wide places
• Coordinate with salesperson on customer’s order before delivery
• Ensure the timely delivery of product to each destination, plan routes and meet delivery schedules
• Inventory control for catering equipment used for upon collection of order
• Maintaining cleanliness and provide basic service for assigned delivery vehicle
• Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts
• Comply with driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Providing excellent customer service, answering questions, and handling complaints from clients customers
• Abiding by all transportation laws and maintaining a safe driving record.
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the management of the day to day operations and other job duties and responsibilities as assigned by Company

JOB REQUIREMENTS:

• Min 5 years of experience in related industry
• Must have a valid class 4 driver's license with clean driving record; Company’s vehicle is not allowed to drive home
• Must be able to work long hours, flexibility to work weekends and Public Holidays if required with prolonged period of standing (strictly off day on weekdays)
• Required to work in hot and humid working environment
• Must have ability to remain calm in stressful driving situations (eg. at rush hour)
• Field work required. Need to do assist with delivery if off / medical leave or urgency of goods when required
• Physicall Fit. Able to withstand loading/unloading of bulky goods for extended period.
• Knowledge of GPS equipment; knowledge of DOT regulations, preferred
• Capabilities of delivery route planning

1) Deliver goods to location designated by company

2) Must possess class 3 and/or class 4 driving licence

3) Must be physically fit as goods may be heavy and average 15 to 20 drops a day

4) Very familiar with Singapore Directory and roads

5) Clean driving record

6) Good customer service

7) Quick learner, must learn how to use the mobile app for completing delivery transactions

8) Responsible

9) Service Oriented

10) Very good driving skills

11) Vehicle provided

12) Season Parking, cashcard and diesel card provided by the company

13) 6-day work week

At least 1-2 year working experience
Valid Class 3 driving license
Able to drive manual lorry
Physically Fit (15kg to 22kg)
Good Customer Service and Positive driven Working Attitude
Must have a proper driver's license
Should have a clean driving record
security conscious
Willingness to follow schedule and safety procedures
Keep your truck clean inside and out
Weakness in time management skills
Ability to lift and handle heavy packages for delivery

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

Flex Logistics is a fast growing Healthcare Logistics startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

We are in the hunt for a highly driven and motivated Operations Driver to join our highly talented team in a fast growing startup at the early stages of growth.

1. Must possess valid Class 3 driving license
2. Must be fit and able to lift max 20kg of goods independently (short distance - from van to trolley and reverse)
3. Must be comfortable working in occassional stairs enviroment (we provide lifting equipment to carry load up stairs)
4. Able to work independently - 1) call client when necessary to facilitate smooth delivery and 2) familar with roads in Singapore
5. Do simple packing of top up consumables in preperation for delivery
6. Basic housekeeping for warehouse
7. Basic english needed
8. Working hours: Monday to Friday 8am-530pm
9. Saturday standby at home 8am -1230pm

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] (WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

• Minimum 5 years experience in driving prime mover
• Class 4 license
• Minimum 5 years experience in port operations
• Must be willing to do container unstuffing at customer premises
• Flexi work hours
• Must be willing to do night shift
• Must be prepared to work on weekends and public holidays
• Clean driving record

Basic 2K with daily trip allowances or incentives

Benefits:

• Basic Salary up to $2,500 with yearly increment based on performance
• 5.5 days work week | Monday to Friday (9am – 6pm), Saturday (9am – 3pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Class 4 Delivery Driver located in Tuas Ave. Our clients specialise in supplying various types of Valves, Plates, Pipes, Elbows, Expansion Joints, High Pressure Fittings to the Marine, Offshore & Construction industries. You will be responsible for collaborating with the moving team to pack, load, and unload items safely, ensuring proper transportation of goods. The candidate will also be responsible for returning the vehicle to the warehouse, maintaining it regularly, and prioritizing safety during all moving and transportation activities.

Qualifications:

• Must possess class 4 driving license.
• Must have adequate driving experience.
• Basic computer knowledge.

• MNC
• 6 Months Contract
• Basic $2000 - $2500
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers
• Working on weekly reschedule reports from customers (pull in, push out and cancellation requests)
• Inventory Management on buffer stock
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws
• Maintains and updates electronic and/or hard copy records as required
• Other duties as assigned

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Candidate must possess at least Primary/Secondary School/"O" Level in Others or equivalent.
• Able to liaise with clients for job-related matters.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): communications, quick thinking, basic languages
• Able to arrange and schedule daily transportation operation
• Able to manage, schedule daily job for staffs and driver
• Able to commit ling working hours

1) Deliver goods to location designated by company

2) Must possess class 3 and/or class 4 driving licence

3) Must be physically fit as goods may be heavy and average 15 to 20 drops a day

4) Very familiar with Singapore Directory and roads

5) Clean driving record

6) Good customer service

7) Quick learner, must learn how to use the mobile app for completing delivery transactions

8) Responsible

9) Service Oriented

10) Very good driving skills

11) Vehicle provided

12) Season Parking, cashcard and diesel card provided by the company

13) 6-day work week

Our client is a prominent Singapore-headquartered organization with a growing international footprint. Here is an excellent opportunity to join them as a Talent Sourcing Partner and be part of their high-performing HR team.

Some of the key responsibilities will include:

• Lead the full recruitment lifecycle, including job posting, candidate sourcing, screening, interviewing, and onboarding.
• Utilize various sourcing methods, including job boards, social media platforms, and direct sourcing, to identify and attract top talent.
• Partner with educational institutions to boost brand visibility and maintain a talent pipeline.
• Serve as the primary point of contact for candidates, guiding them on the organization’s benefits, culture, and values.
• Manage vendor relationships, optimizing recruitment channels for cost-efficiency and service quality

To be eligible for this role you will require:

• Degree qualified with 5 to 7 years of solid recruitment experience either with a recruitment agency or in an in-house role.
• A strong team player with a self-starter mentality
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment while managing multiple priorities and meeting deadlines.
• IHRP certification or similar qualifications would be a plus.
• Familiarity with SAP SuccessFactors would be an advantage.

Please contact Lucy James by emailing your cv directly in word format with job reference no. JOB-14283 to [email protected].

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

Requirements:

• Working Hours: 12 hours daily (2 break)
• Working day: 6 days weekly
• Must have valid Class 4 and/ or Class 5 Driving licence with good traffic record
• Familiar with Singapore roads and navigate with maps

Job Scope:

• Perform driving duties to and/or in clients’ place and/or across Singapore
• Plan route effectively to ensure safest route for assigned duties/ tasks
• Maintain, upkeep and cleanliness of the truck daily
• Ensure that the truck is well maintained and meet all safety requirements
• Any ad hoc duties assigned by superior

• Identify and secure new business prospects for logistics services focusing in freight and logistics business within the Group
• Provide quotation/sales agreement to prospective customer
• Attend and resolve any payment issues, feedback or disputes raised by customers
• Create positive and long-lasting relationships with current and potential customers through regular engagements
• Maintain close coordination with superior to ensure profitability of sales leads or perform better than budgeted figures
• Prepare sales proposals, presentations and reporting
• Maintain sales-related database

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 2 years’ sales experience in freight / logistics business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

• 5-day work week
• Company Transport: 2 ways from Jurong East
• Daily meal subsidy
• In-house gym
• Medical, dental & insurance benefits

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

Role Summary:

Head of Regional Technology is the Technology Key account management role, responsible global products and services management into respective regions and support. While HAVI Supply Chain technology is maximizing the scope and scale of global standard products, the role is also responsible to manage local applications landscape with focus on application rationalization. And to ensure on-ground global Technology services and provide the best end-user experience.

The role will include day-to-day leadership of Cluster Leads, Integrations manager(s) and Project managers located in Europe or APAC or NA:

· Acting as Technology Business partner for Regional SVPs, Cluster VPs to communicate Technology strategic directions and align stakeholders on these directions, being able to articulate the value of global products and services

· Transferring ownership local products/applications to respective Business Partnering teams (both Internal and Customers Product lines) to enable end-to-end ownership on their side of all aligned to Global Business processes areas products/solutions/applications

· Ensuring region/cluster level stakeholders alignment and buy-in

· Contributing to Global Supply Chain Technology Portfolio definition and management through providing inputs on markets/clusters prioritization, market/cluster readiness (change, resources readiness and cost acceptance etc.), business cases.

· Collaborating with Global Business Partnering teams to ensure value realization in every market

· Managing unique value-added services in Region which are not in scope of Global technology

· Providing on-the-ground end-user services and limited infrastructure (operational technology, network and hardware) support on behalf of Global Infrastructure & Operations team

· Leveraging set of global products capabilities to onboard new customers and suppliers, to enable HAVI Supply Chain to sell maximum of global services

· Adapting and cascade the Global Supply Chain Technology information: portfolio, end-users communications, products and services performance and developments to different type of user communities (from VPs to office and field workers)

· Managing Regional/Cluster/Market level Technology risks and acting as Cyber Security Awareness ambassadors

· Acting as Technology Business partner for existing and new Customers and ensuring demand is captured and funneled to Global technology teams

· Owning Regional view of Global Technology portfolio

This role is critical to build a trust on Technology services provided by Global Supply Chain Technology teams and strategic partners on a regional/cluster/market level and build a “one team” spirit between Global technology and Regional Technology teams.

This role will work with senior regional executives in Supply Chain Business Unit and Technology to align a solutions delivery plans that aligns with the business outcome.

This role is responsible on a regional level for value realization and tracking.

He/She is accountable of ensuring standard customer integration processes are followed and standard integration products are leveraged.

The role will work closely with:

· CIO to ensure consistency in messaging and priorities, to enable the transformation on regional level, eliminating and avoiding “shadow IT” and avoiding

· Technology Strategy, Planning & Governance (includes PMO, Vendor Management, Strategy) to ensure all PMO, Technology Performance and Governance rules and standards are followed.

· Enterprise Architecture to ensure local products/applications follow the architectural principles and patterns, replacement plans are in place and agreed with EA

· Security to ensure security requirements are met by local products delivery processes, risks are managed and awareness is improving

· Infrastructure & Operations to ensure end-user services, infrastructure services meet regional/cluster needs, Service Management and Service Delivery integrity and consistency across markets

· Business Processes & Data Governance to ensure products are enabling agreed golden standard business process or business processes are adjusted in limited cases

It has overall P&L responsibility for the regional Technology, including any targets set by the Supply Chain CIO.

The role is part of respective Regional Leadership team (-s)

Roles & Responsibilities:

• Working with the CIO, Regional SVPs (Western and Eastern Europe, APAC, NA), Regional Sr.Directors (People, Finance, Commercial and Operations) to translate global technology strategies and directions to regional level and get alignment, to understand the customers pipelines and customers’ demands
• Working with IT Controlling and regional Finance to forecast and deliver the regional P&L results, including budgeted CAPEX and OPEX costs, depreciation, and annual revenues from market charges
• Supporting the periodic re-pricing of the existing products to markets and customers
• Working with the Enterprise Architecture, Infrastructure & Operation, Security & their teams to ensure that local technology agenda is aligned with the agreed Enterprise Architecture, information security and infrastructure architecture both within and outside Logistics
• Coaching the team of Clusters Leads, identifying and resolving gaps in skills and resources
• Promotes and enhances the Agile Way of Working and Fusion Team operating model
• Assist in defining and implementing the organization model, staffing needs and filling the positions
• Participating in Product Boards as required to steer product delivery execution
• Participating in Regional Leadership team meeting to represent Technology overall and provide insights on technology strategy and performance
• Participating in Customers Boards to steer the technology roadmaps and ensure alignment, including technology pricing models
• Participating Joint Review Boards with strategic partners
• Steering customers onboarding/integrations and DCs network changes projects

1. Schedules travel for company passengers on all modes of transportation, including the company aircraft;
2. Schedules ground transportation and accommodations for crewmembers and passengers;
3. Schedules company aircraft for flights and maintenance;
4. Enters flight times and keeps department flight records;
5. Retains passenger manifests and logs for all flights;
6. Maintains current information on the location of Asian Corporate Aviation Management aircraft;
7. Provides flightcrews with Flight Plan and weather information;
8. Arranges aircraft fueling for trips;
9. Obtains, for passengers and crewmembers, any necessary landing / overflight permits, slots,and/or visas when flying into and out of foreign countries;
10. Selects and arranges Fixed Base Operators (FBOs);
11. Assists Flight Attendants with catering orders;
12. Assumes any duties delegated by the Head of operations.
13. Maintain currency of aircraft-related subscription
14. Review and update technical documents (e.g. manuals and workflows)
15. Distribute project-related copies to internal teams
16. Create templates for future use
17. Retrieve files as requested by employees and clients
18. Manage the flow of documentation within the organization
19. Maintain confidentiality around sensitive information and terms of agreement
20. Prepare ad-hoc reports on projects as needed
21. Assist with organizational audits where required

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Trailer Truck Driver/ Prime Mover Driver
• Working Location: Pasir Panjang/ Tuas/ Tanjong Pagar
• Working Hours: 6 days (2 shift – 7 am to 7 pm or 7 pm to 7 am)
• Salary Package: Basic + Variable Bonus + Quarterly Bonus + Joining Bonus (Gross salary up to $4,500)
• Duration: Permanent/ Contract role

Key Responsibilities

• Operate a prime mover within the designated location.
• Conduct daily checks to ensure the vehicle is safe for operation before starting each workday or shift.
• Adhere to the applicable rules and regulations of the premises.

APPLY NOW!!!

• Possess a valid Class 4/5 driving license.
• A proven track record of safe driving.
• Inexperienced candidates are welcome to apply as comprehensive training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• 5 Days work week
• 8 -12 Hours Shift per day

Job Requirements

• Must hold a class 3 Driving licence
• Must hold a BDVL
• Must have open carpark nearby your residence
• A Loving heart to serve the elderly and needy
• Physically fit

We offer

• CPF
• Annual Leave
• On-job-training
• Incentives ++
• Bonus

Manage daily delivery of general cargo

Physically fit, good working attitude and committed.

Basic knowledge of vehicle maintenance/Assist in vehicle inspection and maintenance check/Keep the vehicle clean and tidy.

Conduct safety training for Driver in safety driving.

Maintain fleet to ensure vehicle are of road worthiness

Willingness to adhere to schedule & safety procedures.

Any other duties as assigned by the supervisor.

Job Description & Requirements

- Transporting workers to various location within the worksite.

- Transport workers for medical attention at inhouse facility.

- Transport workers at work site from point to point.

- Transporting of goods, equipment and materials.

- Delivery of items to various locality.

- Ad hoc assignment and duties.

Requirements

- Class 3/4 licence and can drive heavy vehicle.

- 3 or more years of similar working experience.

- Good highway Code records.

- Patience and able to communicate in Simple English.

- Must be able to work Overtime during weekends/Public Holidays.

- 5 day workweek.

- Bukom Island - offshore.

- Can read and write simple English.

- Can start work in short notice.

- Previous experience working in petrochemical/Oil/Gas industry would be an advantage.

Planner (Demand/Order Fulfillment/Supply Chain/Kallang/12-Month Contract)

12 Months Contract

Location: Kallang

Salary: Up to $5,500 depending on experience

Contract Bonus

Company Transport Provided (Aljunied / Toa Payoh)

Our client develops and manufactures innovative RFFE filtering solutions for mobile devices and fast-growing business segments, such as IoT, drones, robotics, automotive applications and more. Currently, they are looking for 12-Months Contract Plannerto join their teams.

Job Summary:

• On Time Delivery (OTD) fulfillment for FE & BE
• Global Planning for CSSP Product Spectrum & WIP Management
• Inventory Management
• Data Quality Maintenance in System
• Zero “Bad Quality” parts out for shipment

Responsibilities:

• To handle order confirmation and liaising on urgent shipments.
• Review of Order deviation to optimize customer’s orders confirmation.
• Setting up Allocation bucket provided by PM in SAP System when demand exceed capacity
• Analyze Demand situation and steer Product Line planning.
• Analysis and prepare 3 months Rolling Forecast for raw material preparation.
• Ensure timely loading for FE wafers, Structured panels and BE per capacity.
• Follow up on Production Loadings (FE/Structured panels/BE) to ensure parts are put to stock timely.
• Liaise with production on critical parts pull in / push out.
• Meet Inventory Target and manage obsolete/slow moving stock
• Ensure Optimum stock level in factory (FG, Wafers, structured panels)
• Maintenance of Master Data and ensure Data Quality in SAP.
• To be equipped with the necessary soft and hard skills (i.e.: Attending related courses)
• To proactively set up review meetings with reporting manager to ensure career development plan is aligned and is a common goal.
• To establish proper succession planning steps for the next level to take over current job scope
• To assist the team per Quality Quarantine procedure to block out the affected bad lots before shipment.
• Generating of monthly reports for internal reporting purposes.
• Co-ordinate Semi-Finished Goods Returns, Credit & Debit Issues.

Requirements

• Diploma / Degree in Logistics, or, Supply Chain Management
• Minimum 3 years previous Experience as Planner or Scheduler (Order Fulfillment / Logistic) in Electronics sector
• Proficient in analyzing information and data
• Proficient in Ms Excel and SAP

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Responsibilities:

• Serve as the main contact between customers and the workshop to ensure quick responses and smooth service.
• Advise customers on vehicle maintenance and repair needs.
• Arrange test drives with customers to identify any additional issues, if needed.
• Accurately record customer concerns on the job card.
• Provide service quotes and estimated time for completion.
• Recommend best practices like service intervals and warranties.
• Monitor service progress and update customers.
• Inspect repaired vehicles before handing them back to customers.
• Coordinate with other departments to fix any issues after repairs.
• Manage vehicle check-in and check-out processes.
• Follow up with customers to ensure satisfaction with the service.
• Handle documentation for cost estimates, repair quotes, and vehicle history.
• Complete admin tasks, billing, and close job cards on time.

Requirements:

• Nitec/Diploma/Degree in Engineering preferably automotive-related.
• Have a minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
• Possess the ability to detect basic vehicle faults and problems.
• Possess a valid Singapore Class 3 Driving License.
• Display excellent communication and interpersonal skills.
• Possess proficient computer skills to manage customer information and process service orders.
• Work location: Defu area
• Able to work alternate Saturday

Remuneration and Benefits:

• Bonuses
• Up to 19 days annual leave
• Medical and dental
• Staff discount on renting or buying a car
• Collaborative environment focused on innovation and sustainability
• Career growth in the fast-growing EV industry

• Procures materials components, equipment, supplies and services necessary for the operation of the company.
• Plan, schedule, and monitor goods and services to meet the production requirements of the company employing such techniques
• Check requisitions and MRP requirements, contact and evaluate sources, examine bids and makes awards.
• Set-up and maintain material, supplier, and planning system data in the MRP/ERP system.
• Determine material requirements from Engineering and production schedules and coordinate the efficient movement of materials through production cycle.
• Identify and evaluate sources of supply consistent with quality and quantity requirement of the company.
• Evaluates bids consistent with the total cost of ownership.
• Develop, Implement and Support sourcing and supplier management initiatives.
• Negotiate pricing, delivery, lead-time, etc., with suppliers and partner
• Perform other duties/special projects as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

· Handling and preparation of shipping documents (eg: delivery order / billing of lading, arrival notice, tax invoice and others)

· Send arrival notice to consignee for import shipment collection and delivery.

· Perform customs import permit declaration and hold customs SC401 Cert.

· Liaise & co-ordinate with overseas agents / customers / hauliers / warehouse to ensure smooth delivery of shipments.

Requirements:

· Possess min Diploma/Degree in Supply Chain/Logistics/other discipline.

· Preferably with at least 6 year(s) of working experience in this position.

· Good organizational and co-ordination skills.

· Able to work independently as well as a good team player.

· Good interpersonal, communication and telephone etiquette skills.

· Bilingual in English and Chinese.

What you'll be doing

• Respond to customer inquiries and concerns in a timely manner.
• Resolve customer issues efficiently and effectively, providing solutions and alternatives as needed.
• Provide accurate and helpful information to customers, addressing their needs and expectations.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
• Represent the company in person, visiting hospitals to show concern and support for injured customers
• Attend funeral services or wakes for fatal cases, as necessary, to demonstrate empathy and respect.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and ability to think critically
• Possess positive attitude, initiative, a team-oriented mindset.
• Ability to handle multiple customer interactions simultaneously while maintaining a high level of service
• Ability to work in a fast-paced environment and adapt to changing situations
• Proficiency in Microsoft Office and basic computer skills